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Salesforce Updated User-Experience-Designer Exam Blueprint, Syllabus and Topics

Salesforce Certified User Experience Designer (WI25)

Last Update Apr 26, 2025
Total Questions : 210

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Salesforce User-Experience-Designer Exam Overview :

Exam Name Salesforce Certified User Experience Designer (WI25)
Exam Code User-Experience-Designer
Official Information https://trailhead.salesforce.com/en/help?article=Salesforce-Certified-User-Experience-Designer-Exam-Guide
See Expected Questions Salesforce User-Experience-Designer Expected Questions in Actual Exam
Take Self-Assessment Use Salesforce User-Experience-Designer Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure

Salesforce User-Experience-Designer Exam Topics :

Section Weight Objectives
Discovery: 13%
  • Provided with a set of business requirements, determine which research methodology and tools should be used to design a solution.
  • Given a scenario, demonstrate how to gather requirements and plan strategy given current user experiences.
  • Describe key Salesforce UX personas and which processes they normally do.
  • Given a scenario, describe how Salesforce can add value to user experiences.
UX Fundamentals: 16%
  • Given a scenario, identify which UX method should be used to define a user experience.
  • Describe the impact of corporate branding and styling.
  • Describe key design principles and tools that define an accessible and engaging experience.
  • Describe mobile UX design fundamentals.
Human-Centered Design: 12%
  • Given a scenario, determine how to incorporate human-centered design into a customer solution.
  • Explain the importance of inclusive design.
Declarative Design: 27%
  • Given a scenario, describe how core Salesforce objects function, how that can affect the user experience, and when to use and customize them.
  • Given a scenario, describe declarative features that improve information presentation, hierarchy, and architecture in static experiences.
  • Given a scenario, describe declarative features that improve user efficiency over a series of steps.
  • Given a scenario, determine which global Salesforce configuration to use for optimized user flow.
  • Given a scenario, determine options for users to access onboarding, support, and learning.
  • Given a scenario, describe how to apply branding to a solution.
Testing: 11%
  • Given a scenario, plan methods for validating and testing a design with the end user.
  • Describe testing techniques needed for optimal user experiences.
  • Given a scenario, evaluate and manage design changes.
Salesforce Lightning Design System (SLDS): 21%
  • Describe SLDS and its purpose.
  • Given a scenario, determine out-of-the-box design and configuration consistent with the look and feel of Lightning Experience.
  • Given a scenario, utilize SLDS to create new and customized component functionality.

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