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Defining Business Needs Question and Answers

Defining Business Needs

Last Update Dec 7, 2025
Total Questions : 303

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Questions 1

A procurement manager is writing a conformance specification for a non-core component. She thinks that if the requirements in specification are higher than ISO standards, her company can achieve greater cost-savings. Is the procurement manager’s opinion correct?

Options:

A.  

No, because higher specification may incur additional costs for the buyer

B.  

No, because higher requirements in specification, the greater bargaining power of buying organisation

C.  

Yes, because optimising the specification is the only method to achieve value for money

D.  

Yes, because higher requirements will help buying organisation find the best supplier

Discussion 0
Questions 2

Andrew is responsible for procurement of capital assets at Lumber Ltd. He is devising new business case for the purchase of a new band saw. The purchase price of the saw is $50,000. Andrew estimates that the machine will generate $10,000 per year of net cash flow. What is the payback period of this band saw?

Options:

A.  

10 years

B.  

5 years

C.  

3 years

D.  

4 years

Discussion 0
Questions 3

Which of the following are typical social considerations throughout the contract life cycle? Select the TWO that apply.

Options:

A.  

Using recycled materials

B.  

Minimizing use of non-renewable resources

C.  

Support small local businesses

D.  

Managing waste

E.  

Health and safety

Discussion 0
Questions 4

It could be argued that wherever possible, specifications should be more output and outcome focused. Why is this?

Options:

A.  

So that they can be amended easily after contract award

B.  

To allow as many suppliers as possible to respond

C.  

To reduce the number of options available

D.  

So that a specific branded product is provided

Discussion 0
Questions 5

When devising a business case for purchasing a new copier, Maria analyses its whole-life costs as following:

Though cost generating activities are identified, she has not categorised the costs. What is the total value of copier's end of life costs?

Options:

A.  

$450

B.  

$75

C.  

$150

D.  

$300

Discussion 0
Questions 6

What are the direct risks that can result from procurement receiving inadequate specifications from a research and development department?

Options:

A.  

Increased business size

B.  

Under or over delivery of goods

C.  

Increased labour costs

D.  

Under or over statement of need

Discussion 0
Questions 7

Which of the following are typically included in a conformance specification? Select TWO that apply.

Options:

A.  

Product functions

B.  

Product dimensions

C.  

Brand name

D.  

List of outcome

E.  

Packaging requirements

Discussion 0
Questions 8

Which of the following is the new technology that has impact on manufacturing sector?

Options:

A.  

Social Media

B.  

E-commerce

C.  

Robotics

D.  

Blockchain

Discussion 0
Questions 9

FSB Group is developing a building specification that ensures fair labour practices and prioritises local employment. What type of sustainability criteria does this describe?

Options:

A.  

Environmental sustainability

B.  

Economic sustainability

C.  

Profit sustainability

D.  

Social sustainability

Discussion 0
Questions 10

What does the acronym RAQSCI stand for?

Options:

A.  

Relationship, Ability, Quality, Service, Cost, Innovation

B.  

Regulatory, Availability, Quality, Service, Cost, Innovation

C.  

Regulatory, Availability, Quantity, Sustainability, Inventory

D.  

Regulatory, Ability, Quality, Service, Cost, Inventory

E.  

Relationship, Availability, Quantity, Sustainability, Cost, Innovation

Discussion 0
Questions 11

Raw materials used in the production of a saleable product are classed as ...

Options:

A.  

Direct costs

B.  

Indirect costs

C.  

Overheads

D.  

Fixed costs

Discussion 0
Questions 12

Why should procurement professionals develop business case before seeking approval to purchase capital equipment?

Options:

A.  

Using business case will prevent new entrants from entering the supply market

B.  

A business case can be used as a replacement of purchase order

C.  

Business case is a tool that eliminates all risks associated with the project

D.  

Devising business case may prompt the procurement to consider different options

Discussion 0
Questions 13

Which of the following is a risk to buying organization when using conformance specification?

Options:

A.  

Buyer is responsible for product failure

B.  

Buyer may face liquidity risks

C.  

Buyer cannot control the inputs

D.  

Time to produce specification is shortened

Discussion 0
Questions 14

Which of the following specific markets is most likely to have the lowest entry barrier?

Options:

A.  

Retail

B.  

Manufacturing

C.  

Financial

D.  

Agriculture

E.  

Services

Discussion 0
Questions 15

Which of the following are characteristics of effective financial markets?

Market stability is maintained

Market volatility is encouraged

Investment is encouraged

The level of regulation is reduced

Options:

A.  

3 and 4 only

B.  

1 and 3 only

C.  

2 and 4 only

D.  

1 and 2 only

Discussion 0
Questions 16

What issue is a buyer most likely to experience if the technical specification sent to suppliers as part of a Request For Quotation (RFQ) is insufficient?

Options:

A.  

The buyer will receive quotes at different times from suppliers, which will require greater coordination with other members of the sourcing team

B.  

The buyer will receive costs from suppliers in different formats, which will make it difficult to compare costs on a like-for-like basis

C.  

The buyer will not be able to compare different suppliers' costs directly as the suppliers will have had to make assumptions on the specification

D.  

The buyer will need to work with their finance colleagues and business stakeholders to adjust the budget available for the project

Discussion 0
Questions 17

Which of the following activities would apply to a straight rebuy procurement?

Reviewing existing specifications and arrangements

Engaging in extensive purchasing research

Engaging in proactive value engineering

Optimising inventory replenishment methods

Options:

A.  

1 and 4 only

B.  

2 and 3 only

C.  

1 and 3 only

D.  

2 and 4 only

Discussion 0
Questions 18

A consulting firm in London had previously had static budgets. They were set once and locked in for the year. This resulted in departments meeting their budgets early and doing virtually nothing the rest of the accounting period. To address this imbalance, the company tossed out the static budget and developed a new one for each department of the next 18 months. And each month, real sales figures are analyzed against the plan and the budget is adjusted accordingly. Then the company adds another month into the budgeting plan. What type of budget this company is using?

Options:

A.  

Activity-based budget

B.  

Rolling budget

C.  

Incremental budget

D.  

Zero-based budget

Discussion 0
Questions 19

What is the contribution of marketing function to the development of specification?

Options:

A.  

Marketing ensures that conformance specification will never be used

B.  

Marketing ensures that procurement function doesn't involve in developing specification

C.  

Marketing provides ideas on customer's taste and market trends

D.  

Marketing consults on technical requirements of the product

Discussion 0
Questions 20

In 2016, ANA Airlines had to cancel some of its flight. The airline said it had discovered the cracks to the jet engine turbine blades. What should ANA procurement team do next to solve this problem?

Options:

A.  

Collect data to identify the root cause

B.  

Generate options addressing the issue

C.  

Analyse the situation and draw conclusion

D.  

Assess the risks

E.  

Define the ideal solution

Discussion 0
Questions 21

A buyer in Housing Authority is considering using performance specification in upcoming social housing project. What should buyer be aware when using this type of specification?

Options:

A.  

In performance specification, specific brands and preferred suppliers must be appointed to avoid the competition

B.  

Using performance specification means that the buyer will bear all the risks regarding the fitness for purpose of the facility.

C.  

The buyer must be able to clearly define the performance metrics to ensure that the of-fered solution will achieve the desired outcome

D.  

The buyer must be able to define the materials to be used, the execution and installation methods required and the specific design of the building

Discussion 0
Questions 22

Which of the following is an assumption of Kano model?

Options:

A.  

The relationship between product functionality and customer satisfaction is always linear

B.  

Different types of customer requirements have different impact on customer satisfaction

C.  

All types of customer requirements have the same impact on customer satisfaction

D.  

All customer requirements are basic requirements

Discussion 0
Questions 23

A state school has a procurement requirement to buy new art materials for the next school semester and needs to forecast purchases against its restricted budget. What would be the key business requirement in this purchasing decision?

Options:

A.  

Total cost of goods

B.  

Quality of materials

C.  

Timescales of delivery

D.  

Social impact

Discussion 0
Questions 24

James Hunter has received a price increase request from a supplier with its justification. The supplier has requested the price increase because there has been an increase in staff sickness absence. James has reviewed the original contract and found a buyer provision for 'risk for additional resource.' This is the first year the supplier has experienced a resource issue. What should James do?

Options:

A.  

Review the request in three months

B.  

Request additional budget

C.  

Reject the price increase

D.  

Accept the price increase

Discussion 0
Questions 25

The buyer's database is regarded as a primary data source. Which of the following is also a source of primary data?

Options:

A.  

Price lists collected from suppliers' representatives at trade fairs

B.  

Price listings on comparison websites and market exchanges

C.  

Published economic indices such as the retail price index (RPI)

D.  

Financial and trade press, including journals published by professional bodies

Discussion 0
Questions 26

Which of the following factors should be assessed to understand the competitiveness of a supply market?

Options:

A.  

Presence of a minimum wage

B.  

Gross National Product (GNP) of the country of manufacture

C.  

Number of suppliers within the market

D.  

Previous price paid for goods

Discussion 0
Questions 27

Which of the following are recognised competitive strategies?

1. Winning new business at all cost

2. Getting more customers’ attention

3. Creating stand-out products and brands

4. Focusing on niche market

5. Acquiring competitors

Options:

A.  

3 and 4 only

B.  

3 and 5 only

C.  

1 and 2 only

D.  

2 and 5 only

Discussion 0
Questions 28

Which of the following are typical examples of secondary sources of market data? Select TWO that apply.

Options:

A.  

Communication with suppliers

B.  

Published market analysis

C.  

Trade fairs and exhibitions

D.  

Price comparison websites

E.  

Supplier marketing publications

Discussion 0
Questions 29

A supplier of software has received a request to quote for a product. The software supplier considers that the buying organisation making the request provides relatively little benefit or alignment to their own strategy. Which one of the following options describes how the supplier might react to the buyer?

Options:

A.  

The supplier will seek to exploit the situation and drive a high price

B.  

The supplier will attempt to foster a strategic relationship with the buyer

C.  

The supplier will provide the buyer with attractive additional software support benefits

D.  

The supplier will seek to offer the lowest price possible

Discussion 0
Questions 30

Total cost of ownership of a solar panel is $5,000 and it is expected that the panel will make a sav-ing of $1,000 each year. So it would take 5 years for the benefits to repay the investment. Therefore, the firm plans to keep the solar panel for at least 5 years. Is payback period calculation right for making the business decision?

Options:

A.  

Yes, because it takes everything into account

B.  

No, because payback period can be only used to calculate the depreciation of a fixed asset

C.  

No, because payback period doesn’t take into account price fluctuations

D.  

Yes, because payback period shows how long the firm recovers the investment

Discussion 0
Questions 31

Which of the following problems may be identified as open-ended problems? Select TWO that apply:

Options:

A.  

Shortage of key medicines in healthcare industry

B.  

A cyber attack takes down whole company’s IT system

C.  

Engine failures cause flight cancellations.

D.  

Logistics costs incur a large portion in wholesale prices

E.  

The suppliers don’t comply with the company’s policy on underage labour.

Discussion 0
Questions 32

What is the purpose of sending value engineering analysis to external suppliers?

Options:

A.  

To improve early supplier involvement

B.  

To improve the existing products

C.  

To analyse the supply market

D.  

To standardise production processed

Discussion 0
Questions 33

Which of the following factors are likely to be direct barriers to a new entrant in a supply market?

Options:

A.  

Threat of forward integration

B.  

Value to price

C.  

Brand identity

D.  

Availability of substitutes

E.  

Cost advantages

Discussion 0
Questions 34

What is the output of regression analysis?

Options:

A.  

Forecasting process

B.  

Dependent variables

C.  

Line of best fit

D.  

Independent variables

Discussion 0
Questions 35

Why is the specification considered as the most important document in procurement?

Options:

A.  

It provides a mean to appraise the performance of supplier

B.  

It helps the buyer to gain at supplier's loss

C.  

It eliminates all possible supply risks

D.  

It always shifts the balance of bargaining power in favour of the buyer

Discussion 0
Questions 36

Lider Ltd is a leading bathroom furniture manufacturer in India. The company has more than 30 years experience in the market with extended knowledge of engineering and customers' taste. Lider is planning to launch a new type of bath fitting next year which offers Bluetooth connectivity and thermostat display. The company gathers a team of multi-disciplines, including engineering, procurement, sales and marketing. At the first team meeting, the project leader tells the team to discuss which functions will be valued by the customers, and how to deliver those functions with the lowest costs possible. Which of the following describes the process that the project team is undertaking?

Options:

A.  

Cost analysis

B.  

Standardisation

C.  

Value engineering

D.  

Just in time

Discussion 0
Questions 37

A hospital extensively spends on medical and implantable devices, medical, surgical and pharma-ceutical supplies, costs of supplies related to buildings and maintenance operations. Hospital’s procurement manager suggests that the hospital has an opportunity to reduce operational costs by reducing variation of medical devices and pharmaceutical supplies. Which of the following best describe the procurement manager's suggestion?

Options:

A.  

Process standardisation

B.  

Product standardisation

C.  

Value engineering

D.  

Process re-engineering

Discussion 0
Questions 38

Would economies of scale be a barrier to entry for potential new entrants to a market?

Options:

A.  

Yes, it allows established competitors to squeeze new entrants with a price war

B.  

No, it makes the buyer more powerful they can force down prices m a price war

C.  

No, the volume purchased by the buyer or industry is not important to the market

D.  

Yes, it is an aggressive competitive strategy one firm’s gam is another firm’s loss

Discussion 0
Questions 39

When drafting a business case. Benjamin believes he has power over a supplier and will consider this when detailing budget information. Is adopting a powerful approach with the supplier a reasonable approach?

Options:

A.  

Yes, as long as there are other supply options

B.  

Yes, particularly for highly critical items

C.  

No, collaborative approaches should always be adopted

D.  

No, power should never be used by a buyer on suppliers

Discussion 0
Questions 40

A company has installed a new piece of capital equipment but needs to arrange a maintenance contract for three years. The company wants to know as accurately as possible what this price will be for the full contract. What would be an appropriate type of pricing mechanism to use when asking suppliers to quote prices?

Options:

A.  

Fixed price with adjustment for inflation

B.  

Fixed price

C.  

Cost plus percentage fee

D.  

Cost plus fixed fee

Discussion 0
Questions 41

A company wants to purchase a piece of equipment that will achieve a particular level of output. It is inviting tenders and has written a conformance specification. Is this the right specification to issue with the invitation to tender?

Options:

A.  

No, the supplier should have responsibility for the equipments performance

B.  

No, it would be better to issue a performance specification

C.  

Yes, suppliers will know exactly what to produce

D.  

Yes, it is always a good thing to issue a conformance specification

Discussion 0
Questions 42

Which of the following are considered as direct costs in a construction company? Select TWO op-tions

Options:

A.  

Raw materials

B.  

An employee is hired to work on a project, either exclusively or for an assigned number of hours

C.  

The materials and supplies needed for the company’s day-to-day operations.

D.  

Advertising and marketing communication

E.  

Clerical assistants who maintain the office

Discussion 0
Questions 43

At which stage of through-life contract management, procurement team needs to identify sources of risk and the ways to mitigate them?

Options:

A.  

Specification stage

B.  

Supplier relationship stage

C.  

Tendering stage

D.  

Contracting stage

Discussion 0
Questions 44

Which factor would increase a buyer’s bargaining power in a negotiation?

Options:

A.  

There are a high number of alternative suppliers

B.  

There is a high level of demand from other buyers

C.  

The buyer’s specification is for a specific branded good

D.  

Pricing in the market is regulated by national government

Discussion 0
Questions 45

Ray is a procurement officer working for a medium-sized enterprise. Ray is due to renew the IT support package for one of the company's software systems, which is used for selling a niche, but important product.

Tech Solutions are the only supplier who can provide support for this specialist software. The software support package represents only 3% of Tech Solutions' overall sales income, however. Ray and Tech Solutions have an effective working relationship Which statement below describes the bargaining power in this situation?

Options:

A.  

Tech Solutions has increased bargaining power because Tech Solutions and Ray have an effective relationship

B.  

Tech Solutions has increased bargaining power because Tech Solutions are the only supplier available

C.  

Ray has increased bargaining power, because the requirement for software support is ongoing

D.  

Ray has increased bargaining power, because the software support package only supports 3% of Tech Solution’s sales

Discussion 0
Questions 46

A company is considering buying a new computer system to handle large amounts of personal data and expects the system to perform in a particular way. Which of the following should be included in the performance specification? Select TWO that apply.

System operating conditions

Options:

A.  

List of outputs

B.  

Brand name

C.  

List of inputs

D.  

Technical drawings

Discussion 0
Questions 47

XYZ Ltd operates in the plumbing and heating industry. The company has developed and patented a new range of alternative products, using a different material from conventional brass that offers substantial cost savings. XYZ Ltd plans to launch the full range of new products. Will this change the impact on competitive forces in the market?

Options:

A.  

Yes, this development has created substitute products

B.  

Yes, this development has created the threat of new entrants

C.  

No, this development does not impact supplier bargaining power

D.  

No, this development does not impact buyer bargaining power

Discussion 0
Questions 48

XYZ Ltd is a large supermarket chain which operates mainly in the UK and Europe. Their custom-ers are increasingly concerned about sustainability. Therefore, procurement manager is required to source the products from suppliers who have good environmental performance. Which of the fol-lowing can be an assurance that the supplier has procedures and policies to enhance its environmental performance?

Options:

A.  

ISO 14001:2015 certificate

B.  

ISO 13485:2016 certificate

C.  

ISO 22716:2007 certificate

D.  

ISO 9001:2015 certificate

Discussion 0
Questions 49

Aldar Properties is a property developer in UAE. In last month, it spent $2,160 for 10 tons of steel. In this month, it had planned 10% increment in budget for steel comparing to last month. But the number of orders boosted and total spend on steel reached $1,992.1 while Aldar has imported 11 tons. What is the main cost driver of steel budget?

Options:

A.  

Both price and quantity variances

B.  

Inflation

C.  

Quantity variance

D.  

Price variance

Discussion 0
Questions 50

GSC Ltd is a manufacturer of car parts. To accommodate growing demands of electric cars, the company is developing a new component which requires different type of steel. The project team estimates that the component will be ready for production in 1.5 years. Until then, they need to keep the production busy.

After checking the inventory records, the production team sees that the company has 3 months of stock. The lead time for each batch is two months. Which of the following should be a priority ac-tion of the company?

Options:

A.  

Create new specification to new supplier

B.  

Standardise the specification

C.  

Create new specification to current supplier

D.  

Make a call-off order to current supplier

Discussion 0
Questions 51

Despite of better improvement rates than other types of benchmarking, functional benchmarking still has downsides. Which of the following is most likely to be a disadvantage of functional benchmarking?

Options:

A.  

Legal issues regarding intellectual property

B.  

Unfair competition

C.  

Difference of corporate cultures across companies

D.  

Benchmarking can only be undertaken within an industry

Discussion 0
Questions 52

Josh, a junior procurement analyst, was asked to analyse the cost breakdowns for some of the major

category products that he purchases for the engineering company he works for. He has looked at various types of costs and has identified some correlations. Which of the following are correct?

Options:

A.  

1. Direct product costs tend to be variable costs for the organisation

B.  

2. Indirect product costs tend to be fixed costs for the organisation

C.  

3. Direct costs are also known as the overheads for the organisation

D.  

4. Indirect costs are also known as the marginal costs for the organisation

E.  

1 and 2 only

F.  

1 and 4 only

G.  

3 and 4 only

Discussion 0
Questions 53

Simon has received a requisition for a product identical to one already purchased, but this time the product requires specific customer-branded packaging. What type of purchase is this?

Options:

A.  

Unmodified re-buy

B.  

New buy

C.  

Modified re-buy

D.  

Straight re-buy

Discussion 0
Questions 54

Which of the following positively affects a buyer's company cash flow? Select TWO that apply:

Options:

A.  

A customer agrees to pay the buyer's company upon purchase

B.  

Buyer’s company offers sales discounts and promotions

C.  

A supplier reduces its payment terms to payment on receipt

D.  

The bank grants a loan to the buyer's company

E.  

Payment of dividends to the buyer company shareholders

Discussion 0
Questions 55

ABC Ltd has recently set up a stationery contract with a large stationery provider, obtaining fixed prices on core stationery items. The brochures have been distributed within ABC Ltd and one of the key users wants to order a corner desk and office chair from the brochure. Is this within scope?

Options:

A.  

No, because the contract is for stationery only and not furniture

B.  

No, because the corner desk wouldn't match existing furniture

C.  

Yes, because the contract is with the company and not just stationery

D.  

Yes, because the office equipment is in the brochure and must be covered

Discussion 0
Questions 56

The finance department of a large organisation is collating budget information received from its various departments, including sales, marketing, and production. These budgets include forecast information on costs and revenues. The finance department will be using the information to establish which of the following?

Options:

A.  

The expected profit levels

B.  

The predicted changes in the economy

C.  

The level of market competition

D.  

The volume of returns

Discussion 0
Questions 57

Builder Inc is a rapidly expanding business in construction sector. Due to an increase in projects, it cannot manage the flow of materials by Excel spreadsheets but by more dedicated software. Who would be a key internal stakeholder in defining software compatibility with company's current system?

Options:

A.  

Procurement team

B.  

IT team

C.  

Executive team

D.  

Finance team

Discussion 0
Questions 58

The bargaining strength of suppliers is likely to be high in which of the following situations? Select TWO that apply:

Options:

A.  

The buyer is educated on supply markets

B.  

There is a limited number of suppliers in relation to buyers

C.  

The buyer is large in size relative to the supplier

D.  

The buyer spend is a high proportion of a supplier's revenue

E.  

The buyer requirement is urgent

Discussion 0
Questions 59

Which of the following are potential advantages of using a product performance specification?

It reduces the need for the buyer to produce a detailed design

It can widen the potential supply base

The buyer can specify the product's actual design in detail

Products are provided using the buyer's methodology

Options:

A.  

1 and 2

B.  

1 and 4

C.  

3 and 4

D.  

2 and 3

Discussion 0
Questions 60

A food manufacturer wants to predict the pricing point for a new and innovative health drink. Which method of market research would be beneficial to receive the most accurate information?

Options:

A.  

Focus groups

B.  

Consumer data

C.  

Sales trends

D.  

Internet searches

Discussion 0
Questions 61

When a procurement manager considers a substitution, the number and nature of additional func-tions that substitute provides should be taken into account carefully. Which of the following ratio could help the procurement manager to make the right decision?

Options:

A.  

Value to price ratio

B.  

Price to Earnings ratio

C.  

Reserve requirement ratio

D.  

Price to book value ratio

Discussion 0
Questions 62

Housing Ltd is inviting a number of contractors to a tender for the construction of a commercial building. In the attachment to the invitation to tender, there is a document which describes the re-quired materials and installation methods. This document is known as...?

Options:

A.  

Functional specification

B.  

Prescriptive specification

C.  

Drawings

D.  

Performance specification

Discussion 0
Questions 63

Which of the following will help the bargaining strength of a buyer?

The buyer has the option to make the product in-house

There are a limited number of suppliers available to the buyer

The buyer's switching costs are high

The buyer's spend is a high proportion of the supplier's revenue

Options:

A.  

1 and 2 only

B.  

2 and 4 only

C.  

1 and 4 only

D.  

2 and 3 only

Discussion 0
Questions 64

Which of the following is part of a conformance specification?

Options:

A.  

Material, dimensions, tolerances, and drawings

B.  

Material, innovation, performance, and descriptions

C.  

Ideas, dimensions, tolerances, and output

D.  

Ideas, innovation, tolerances, and descriptions

Discussion 0
Questions 65

A buyer can use sources of information to review indirect costs associated with the manufacture of goods to support negotiations. Is this statement true?

Options:

A.  

No, because the supplier’s quotation is the only source of information

B.  

Yes, because the buyer can understand the cost build-up of the goods

C.  

No, because the only information available is for direct costs

D.  

Yes, because indirect costs are always variable

Discussion 0
Questions 66

Which of the following are major factors when determining the bargaining power of buyers? Select THREE that apply.

Options:

A.  

Number of buyers relative to suppliers

B.  

Dependence of a buyer’s purchase on a particular supplier

C.  

Life cycle costs

D.  

Cash flow

E.  

Switching costs

F.  

Interest costs

Discussion 0
Questions 67

SET Group are a start-up company trying to estimate the direct costs of materials for a project. The organisation has limited procurement records available. Would using general industry averages as a benchmark provide an accurate estimation of the project costs?

Options:

A.  

Yes, industry benchmarks are always kept up to date to consider real-time market conditions

B.  

No, the organisation will not have access to industry benchmarks as they are a new organisation

C.  

No, industry benchmarks do not consider specific specifications, quality requirements, or real-time market conditions

D.  

Yes, cost predictions do not need to be accurate as they are just an initial guess

Discussion 0
Questions 68

What is a form of testing used to establish if a supplier is meeting the requirements of a specification?

Options:

A.  

Functional testing

B.  

Acceptance testing

C.  

User testing

D.  

Performance testing

Discussion 0
Questions 69

Which of the following is the disadvantage of embedding standards in a specification?

Options:

A.  

Standards do not improving buyer's bargaining power

B.  

Embedding standards into specification requires enormous time and effort

C.  

Standards are too static and discourage innovation

D.  

Standards are too flexible and may cause ambiguity in the specification

Discussion 0
Questions 70

The buyer’s database is regarded as a primary data source. Which of the following is also a source of primary data?

Options:

A.  

Price lists collected from suppliers’ representatives at trade fairs

B.  

Price listings on comparison websites and market exchanges

C.  

Published economic indices such as the retail price index (RPI)

D.  

Financial and trade press, including journals published by professional bodies

Discussion 0
Questions 71

Which of the following technology is likely to be an innovation in financial sector?

Options:

A.  

E-commerce

B.  

Robotics

C.  

E-auction

D.  

Blockchain

Discussion 0
Questions 72

How can a procurement department meet the business needs when purchasing leverage items?

Options:

A.  

Developing long-term relationships such as partnerships

B.  

Developing efficient order processes such as e-procurement

C.  

Developing effective contracts such as call-off contracts

D.  

Developing buying power such as competitive tendering

Discussion 0
Questions 73

Buyer power may make a supply market more competitive. Which of the following are examples of buyer power? Select TWO that apply.

Options:

A.  

Ability to easily switch suppliers

B.  

Collusion between competitor suppliers

C.  

Suppliers are limited m number

D.  

High barriers of entry exist for new suppliers

E.  

Availability of substitutes

Discussion 0
Questions 74

A garment manufacturer supplies global retailers with t-shirts, shirts, and linen trousers. Because of currency fluctuations, the manufacturer is aware that they must control their direct costs in order to ensure profits. Which of the following is a direct cost for the garment manufacturer?

Options:

A.  

Facilities rent

B.  

Cotton fabric

C.  

Utilities cost

D.  

Office staff payroll

Discussion 0
Questions 75

A procurement manager consolidates the company expense on printing and office supplies into broader range of spend category. Other senior managers are concerned that it may increase company’s spend. Is that concern justified?

Options:

A.  

No, because the broader range of spend category can increase the value of the contract and the buyer may get volume discount

B.  

Yes, because the consolidation may create a large contract that costs more than placing each purchase order

C.  

No, because the consolidation will help the supplier to shorten deliver time.

D.  

Yes, because the suppliers can’t provide a broader range of products and they will fail to deliver

Discussion 0
Questions 76

Which of the following factors is most likely to be a barrier to new entrant in agriculture?

Options:

A.  

High margins

B.  

Capital requirement

C.  

Reputation within the industry

D.  

Brand recognition

Discussion 0
Questions 77

The bargaining strength of suppliers is likely to be high in which of the following situations? (Select TWO)

Options:

A.  

The buyer’s spend is a high proportion of the supplier’s revenue

B.  

The buyer’s requirement is urgent

C.  

The buyer is educated on supply markets

D.  

The buyer is large in size relative to the supplier

E.  

There is a limited number of suppliers in relation to buyers

Discussion 0
Questions 78

A charity is reviewing their spend and budget after an operation in flooded areas. They realise that the operators save money against the budgeting plan. This saving is known as...?

Options:

A.  

Negative budget

B.  

Positive variance

C.  

Negative variance

D.  

Positive budget

Discussion 0
Questions 79

A company department is writing a business case to justify the purchase of an expensive piece of capital equipment. Which of the following should be included in the business case?

Terms and conditions of contract

Tender evaluation criteria

Degree of added value

Financial plan

Options:

A.  

1 and 2 only

B.  

2 and 3 only

C.  

3 and 4 only

D.  

1 and 4 only

Discussion 0
Questions 80

Standards are documents that stipulate or recommend minimum levels of performance and quality levels of goods and services. The government is the only source of any standards that are applied by businesses in nations. Is this correct?

Options:

A.  

Yes, the only other possible source is through international initiatives such as ISO

B.  

Yes, because a country has a national body that regulates standards within the nation

C.  

No, governments only create standards for products related to national security

D.  

No, standards can be generated internally by other organisations besides the government and ISO

Discussion 0
Questions 81

The position of a product in its life cycle can affect the price that suppliers set. Is this statement correct?

Options:

A.  

No, in market economy, the state decides the price of all goods and services

B.  

Yes, each stage in product life cycle requires different levels of investment in promotion and distribution

C.  

No, customer's perception of value is the ultimate determinant of the suppliers' price

D.  

Yes, it is always the only factor determining the price

Discussion 0
Questions 82

Over the life of a product, which of the following would be considered non-value-adding costs?

Rework costs

Production costs

Maintenance costs

Waste disposal costs

Options:

A.  

1 and 2

B.  

2 and 3

C.  

3 and 4

D.  

1 and 4

Discussion 0
Questions 83

Which of these causes variances in budgets?

Quantity discounts

Substitute goods

Loan repayments

Corporation tax

Options:

A.  

2 and 4 only

B.  

1 and 2 only

C.  

2 and 3 only

D.  

1 and 4 only

Discussion 0
Questions 84

A market has a considerable number of buyers and suppliers. Analysis of the market reveals that loyalty from buyers is relatively low and switching to alternative providers is commonplace. Which of the following market characteristics is supporting this type of buyer behaviour?

Options:

A.  

Supplier bargaining strength

B.  

Barriers to market entry

C.  

Increasing use of technology

D.  

The availability of substitute products

Discussion 0
Questions 85

A buyer can use sources of information to review indirect costs associated with the manufacture of goods to support supplier negotiations. Is this statement true?

Options:

A.  

Yes, because indirect costs are always variable

B.  

No, because the only information available is for direct costs

C.  

No, because the supplier's quotation is the only source of information

D.  

Yes, because the buyer can understand the cost build-up of the goods

Discussion 0
Questions 86

Synergy Ltd is a fast-growing tool and hardware retailer. The company's customer services team has been using Excel worksheets to manage customer relationships. When the company is expend-ing its market presence, this way of working leads to poorer customer services as the database is scattered around in spreadsheet, leading to patchy and inconsistent conversations with customers. The company decides to purchase a CRM system. What requirement should Synergy's procurement team take into account in the specification for CRM system?

Options:

A.  

Total number of the supplier's employees

B.  

The ability to import bulk data from Excel spreadsheets

C.  

The relative size of the potential suppliers to Synergy

D.  

The form and reference number of the purchase order

Discussion 0
Questions 87

Which of the following bodies provides standards for the products and services in the US?

Options:

A.  

ISO

B.  

ANSI

C.  

AFNOR

D.  

BSI

Discussion 0
Questions 88

The procurement officer for Hunter Manufacturing has been tasked to procure a new manufacturing software management system. They have consulted all relevant internal stakeholders and have the following high-level requirements: flexibility throughout the project, and the supplier to recommend the best solutions for building the system. Which type of specification should be developed?

Options:

A.  

Performance

B.  

Design

C.  

Conformance

D.  

Technical

Discussion 0
Questions 89

Raheem is the head of procurement at a care home. He decides to use a performance specification for the purchase of a new intelligent patient record IT system. Is this a correct approach?

Options:

A.  

Yes, as it helps to drive innovation

B.  

Yes, as it tells the supplier the exact requirements

C.  

No, this approach is difficult to manage

D.  

No, as it will take too long to acquire the IT system

Discussion 0
Questions 90

Royal Navy is preparing a through-life contract. They put to the contract a term on rectification of operational defects and planning and delivery of Fleet Time Support Periods. Which part of through-life requirement does this term belong to?

Options:

A.  

Installation

B.  

In-service support

C.  

Manufacture

D.  

Customer support

Discussion 0