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Microsoft Updated MB-920 Exam Blueprint, Syllabus and Topics

Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (ERP)

Last Update Feb 26, 2024
Total Questions : 101

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Microsoft MB-920 Exam Overview :

Exam Name Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (ERP)
Exam Code MB-920
Exam Registration Price $99
Official Information
See Expected Questions Microsoft MB-920 Expected Questions in Actual Exam
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Microsoft MB-920 Exam Topics :

Section Weight Objectives
Describe Dynamics 365 Supply Chain Management 25-30% Identify general capabilities
  • describe manufacturing types including Discrete, Lean, and Process manufacturing
  • describe production control elements including bills of materials (BOMs), formulas,
Kanban’s, resources, and routing
  • describe product master records and product variants
Describe warehouse and inventory management capabilities
  • describe costing methods including standard costing, weighted averages, last-in-first-out (LIFO), and first-in-first-out (FIFO)
  • describe use cases for Warehouse Management System (WMS)
  • describe purchase orders, item arrival journals, and cross-docking
  • describe inventory reservations, picking and packing, replenishment, and shipments
  • describe inventory counting and inventory on-hand concepts
  • describe quality management capabilities
  • describe warehouse configuration options including layout, stocking limits, and location profiles
Describe manufacturing strategies
  • describe manufacturing strategies including make to order (MTO), make to stock (MTS), and configure to order (CTO)
  • describe item tracking and tracing processes
  • describe tools that can be used to manage shop floors
Describe enterprise asset management capabilities
  • describe enterprise asset management concepts
  • describe the work order lifecycle including work order scheduling, preventative work orders, corrective work orders, and inspections
  • describe vendor warranty agreements including full and partial agreements
Describe Dynamics Finance 20-25% Describe the Dynamics 365 Finance features
  • describe use cases for legal entities
  • describe how Dynamics 365 Finance handles regional tax reporting requirements
  • describe cost accounting concepts
Describe general ledgers
  • describe charts of accounts including main accounts, balance sheets, and income statements
  • describe financial dimensions and dimension set concepts
  • describe periodic financial processes
Describe accounts payables and accounts receivables
  • describe core accounts payable components including vendors, purchase orders, and vendor invoices
  • describe vendor payments and settlements including three-way matching concepts
  • describe core accounts receivable components including customers, customer invoices, and free text invoices
  • describe credit and collection processes
Describe related finance components
  • describe cash and bank management concepts
  • describe expense management including cash advances and mobile workspaces
  • describe fixed asset management, and fixed asset creation, acquisition, and depreciation
  • describe budgeting capabilities
Describe Dynamics 365 Commerce 10-15% Describe Dynamics 365 Commerce capabilities
  • describe retail channels including call centers, Cloud Point-Of-Sale (CPOS), and Modern
Point-Of-Sale (MPOS)
  • describe channel management concepts
  • describe Distributed Order Management (DOM)
  • describe product assortments
  • describe customer loyalty concepts
  • describe how Dynamics 365 Commerce uses Dynamics 365 Customer Insights to create personalized customer experiences and provide product recommendations
  • describe how Dynamics 365 Commerce uses Retail Analytics to provide centralized retail data management
Describe Dynamics 365 Fraud Protection
  • describe how Dynamics 365 Fraud Protection evaluates purchase transaction to reduce fraud losses and increase bank acceptance rates
  • describe how Dynamics 365 Fraud Protection prevents unauthorized account creation, account takeovers, and fraudulent account access
  • describe how Dynamics 365 Fraud Protection prevents loss related to fraudulent returns and discounts, identifying the risk of loss to a business, and identifying anomalies in merchandise discounting and returns
Describe Dynamics 365 Human Resources 5-10% Describe core capabilities
  • describe compensation and benefits capabilities
  • describe compliance features
  • describe performance management capabilities
Describe personnel management capabilities
  • describe self-service capabilities
  • describe leave and absence capabilities
  • describe employee training and certification features
  • identify integration options between Dynamics 365 Human Resources and LinkedIn
Describe Project Operations 10-15% Identify Project Operations capabilities
  • describe project-based services
  • describe project sales capabilities
  • describe project contract capabilities
  • describe project pricing capabilities
  • describe the project lifecycle including project invoicing and revenue recognition
Describe project planning and execution capabilities
  • identify project features including contracts, stages, team assignments, and fixed price versus time and material estimates versus retainer contracts
  • describe project team management capabilities including allocation methods, resource scheduling, and skills
  • describe project schedule management capabilities including tasks, subtasks, assignments, and project plan management
  • describe project cost tracking capabilities including time and expense costs
Describe shared features 10-15% Describe reporting capabilities
  • describe built-in reporting capabilities including workspaces
  • describe options for exporting data to Microsoft Excel
  • describe options for analyzing data by using Power BI
Describe integration options
  • describe Microsoft Teams integration capabilities
  • describe use cases for integrating with Microsoft Excel and Microsoft Word
  • describe options for managing documents by using SharePoint Online
  • describe email integration capabilities

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