| Describe Dynamics 365 Supply Chain Management |
25-30% |
Identify general capabilities
- describe manufacturing types including Discrete, Lean, and Process manufacturing
- describe production control elements including bills of materials (BOMs), formulas,
Kanban’s, resources, and routing
- describe product master records and product variants
Describe warehouse and inventory management capabilities
- describe costing methods including standard costing, weighted averages, last-in-first-out (LIFO), and first-in-first-out (FIFO)
- describe use cases for Warehouse Management System (WMS)
- describe purchase orders, item arrival journals, and cross-docking
- describe inventory reservations, picking and packing, replenishment, and shipments
- describe inventory counting and inventory on-hand concepts
- describe quality management capabilities
- describe warehouse configuration options including layout, stocking limits, and location profiles
Describe manufacturing strategies
- describe manufacturing strategies including make to order (MTO), make to stock (MTS), and configure to order (CTO)
- describe item tracking and tracing processes
- describe tools that can be used to manage shop floors
Describe enterprise asset management capabilities
- describe enterprise asset management concepts
- describe the work order lifecycle including work order scheduling, preventative work orders, corrective work orders, and inspections
- describe vendor warranty agreements including full and partial agreements
|
| Describe Dynamics Finance |
20-25% |
Describe the Dynamics 365 Finance features
- describe use cases for legal entities
- describe how Dynamics 365 Finance handles regional tax reporting requirements
- describe cost accounting concepts
Describe general ledgers
- describe charts of accounts including main accounts, balance sheets, and income statements
- describe financial dimensions and dimension set concepts
- describe periodic financial processes
Describe accounts payables and accounts receivables
- describe core accounts payable components including vendors, purchase orders, and vendor invoices
- describe vendor payments and settlements including three-way matching concepts
- describe core accounts receivable components including customers, customer invoices, and free text invoices
- describe credit and collection processes
Describe related finance components
- describe cash and bank management concepts
- describe expense management including cash advances and mobile workspaces
- describe fixed asset management, and fixed asset creation, acquisition, and depreciation
- describe budgeting capabilities
|
| Describe Dynamics 365 Commerce |
10-15% |
Describe Dynamics 365 Commerce capabilities
- describe retail channels including call centers, Cloud Point-Of-Sale (CPOS), and Modern
Point-Of-Sale (MPOS)
- describe channel management concepts
- describe Distributed Order Management (DOM)
- describe product assortments
- describe customer loyalty concepts
- describe how Dynamics 365 Commerce uses Dynamics 365 Customer Insights to create personalized customer experiences and provide product recommendations
- describe how Dynamics 365 Commerce uses Retail Analytics to provide centralized retail data management
Describe Dynamics 365 Fraud Protection
- describe how Dynamics 365 Fraud Protection evaluates purchase transaction to reduce fraud losses and increase bank acceptance rates
- describe how Dynamics 365 Fraud Protection prevents unauthorized account creation, account takeovers, and fraudulent account access
- describe how Dynamics 365 Fraud Protection prevents loss related to fraudulent returns and discounts, identifying the risk of loss to a business, and identifying anomalies in merchandise discounting and returns
|
| Describe Dynamics 365 Human Resources |
5-10% |
Describe core capabilities
- describe compensation and benefits capabilities
- describe compliance features
- describe performance management capabilities
Describe personnel management capabilities
- describe self-service capabilities
- describe leave and absence capabilities
- describe employee training and certification features
- identify integration options between Dynamics 365 Human Resources and LinkedIn
|
| Describe Project Operations |
10-15% |
Identify Project Operations capabilities
- describe project-based services
- describe project sales capabilities
- describe project contract capabilities
- describe project pricing capabilities
- describe the project lifecycle including project invoicing and revenue recognition
Describe project planning and execution capabilities
- identify project features including contracts, stages, team assignments, and fixed price versus time and material estimates versus retainer contracts
- describe project team management capabilities including allocation methods, resource scheduling, and skills
- describe project schedule management capabilities including tasks, subtasks, assignments, and project plan management
- describe project cost tracking capabilities including time and expense costs
|
| Describe shared features |
10-15% |
Describe reporting capabilities
- describe built-in reporting capabilities including workspaces
- describe options for exporting data to Microsoft Excel
- describe options for analyzing data by using Power BI
Describe integration options
- describe Microsoft Teams integration capabilities
- describe use cases for integrating with Microsoft Excel and Microsoft Word
- describe options for managing documents by using SharePoint Online
- describe email integration capabilities
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