Microsoft Updated MB-210 Exam Blueprint, Syllabus and Topics

Microsoft Dynamics 365 Sales Functional Consultant

Last Update Apr 25, 2024
Total Questions : 357

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Microsoft MB-210 Exam Overview :

Exam Name	Microsoft Dynamics 365 Sales Functional Consultant
Exam Code	MB-210
Exam Registration Price	$165
Official Information	https://www.microsoft.com/en-us/learning/exam-mb-210.aspx
See Expected Questions	Microsoft MB-210 Expected Questions in Actual Exam
Take Self-Assessment	Use Microsoft MB-210 Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure

Microsoft MB-210 Exam Topics :

Section	Weight	Objectives
Perform configuration	25-30%	Configure sales settings configure sales territories and hierarchical sales territories configure auto number settings configure business settings configure sales security roles configure goal management components create and manage sales collateral Configure processes configure duplicate detection rules configure record creation rules configure sales business process flows Create and configure sales visualizations configure template apps for Power BI configure sales dashboards design and create sales charts design sales reports
Manage core sales entities	50-55%	Create and manage accounts and contacts create and manage accounts create and manage contacts create and manage activities Create and manage leads create and search for leads convert activities to leads perform lead qualification configure statusreasons Create and manage opportunities manage opportunities track stakeholders add product line items to opportunities customize the Opportunity Close form configure status reasons Create and manage quotes add quotes to opportunities edit quotes in various stages send quotes to customers convert quotes to orders Create and manage sales order processing manage orders manage invoices manage competitors Create and manage products and product catalogs create and manage products, product bundles, and product families create and manage price lists create and manage discount lists create and manage unit groups create and manage product lifecycles
Configure additional tools and services	15-20%	Configure integration with external sales applications implement Dynamics 365 Sales Insights implement Relationship Sales describe use cases for Customer Insights describe use cases for Power Virtual Agents describe use cases for AI Builder Mange forecasting configure forecasts define properties and scheduling select a template Create and configure playbooks define playbook categories manage playbook templates

Section

Weight

Objectives

Perform configuration

25-30%

Configure sales settings

configure sales territories and hierarchical sales territories
configure auto number settings
configure business settings
configure sales security roles
configure goal management components
create and manage sales collateral

Configure processes

configure duplicate detection rules
configure record creation rules
configure sales business process flows

Create and configure sales visualizations

configure template apps for Power BI
configure sales dashboards
design and create sales charts
design sales reports

Manage core sales entities

50-55%

Create and manage accounts and contacts

create and manage accounts
create and manage contacts
create and manage activities

Create and manage leads

create and search for leads
convert activities to leads
perform lead qualification
configure statusreasons

Create and manage opportunities

manage opportunities
track stakeholders
add product line items to opportunities
customize the Opportunity Close form
configure status reasons

Create and manage quotes

add quotes to opportunities
edit quotes in various stages
send quotes to customers
convert quotes to orders

Create and manage sales order processing

manage orders
manage invoices
manage competitors

Create and manage products and product catalogs

create and manage products, product bundles, and product families
create and manage price lists
create and manage discount lists
create and manage unit groups
create and manage product lifecycles

Configure additional tools and services

15-20%

Configure integration with external sales applications

implement Dynamics 365 Sales Insights
implement Relationship Sales
describe use cases for Customer Insights
describe use cases for Power Virtual Agents
describe use cases for AI Builder

Mange forecasting

configure forecasts
define properties and scheduling
select a template

Create and configure playbooks

define playbook categories
manage playbook templates

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Microsoft Updated MB-210 Exam Blueprint, Syllabus and Topics

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