Labour Day Special 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: exams65

Microsoft Dynamics 365 Sales Functional Consultant Question and Answers

Microsoft Dynamics 365 Sales Functional Consultant

Last Update Apr 24, 2024
Total Questions : 357

We are offering FREE MB-210 Microsoft exam questions. All you do is to just go and sign up. Give your details, prepare MB-210 free exam questions and then go for complete pool of Microsoft Dynamics 365 Sales Functional Consultant test questions that will help you more.

MB-210 pdf

MB-210 PDF

$38.5  $109.99
MB-210 Engine

MB-210 Testing Engine

$45.5  $129.99
MB-210 PDF + Engine

MB-210 PDF + Testing Engine

$59.5  $169.99
Questions 1

A company sells telephones. The company has a list of telephone colors that customers can choose.

For one month, the company wants to sell a red phone at a special price.

You need to set up the red phone for the sales team.

How should you configure the product and price list items? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 2

You are updating a price list item in Dynamics 365 Sales.

You need to manually enter. The price of a product for a price list item.

Which pricing method should you use?

Options:

A.  

Percent Markup - Current Cost

B.  

Currency Amount___________

C.  

Percent of List

Percent Margin - Standard Cost

Discussion 0
Questions 3

A company is implementing Dynamics 365 Sales. The company has ten products and four territories.

Each territory must have a price list specific for the territory and must use these prices as default product prices.

You need to configure the price lists for the territories.

What should you do?

Options:

A.  

Create a product family with each product list four times. Include the territory price for each product list.

B.  

Create a price list with a discount list for each territory.

C.  

Create a price list for each territory and add a territory relationship record.

D.  

Create one price list and margin for each territory.

Discussion 0
Questions 4

You are an administrator for Dynamics 365 for Sales.

You need to ensure that a user can install and configure the Social Selling Assistant.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

Grant the user the sales manager role

B.  

Assign the user a license for Microsoft Dynamics 365 (online) or Microsoft Social Engagement

C.  

Assign the user a license for both Microsoft Dynamics 365 (online) and Microsoft Social Engagement

D.  

Grant the user the system administrator or system customizer role

Discussion 0
Questions 5

A company deploys Dynamics 365 Sales Enterprise.

Users must be able to view account and contact records but not edit or add information to those records.

You need to set up user access.

What should you do?

Options:

A.  

Create a Dynamics 365 business unit.

B.  

Configure data loss prevention (DLP).

C.  

Purchase a Dynamics 365 Sales Professional license and assign the license to users.

D.  

Purchase a Dynamics 365 Team Members license and assign the license to users.

Discussion 0
Questions 6

You need to configure the system for all the large quantity pricing requirements.

What should you do?

Options:

A.  

Create a workflow for price list

B.  

Create a quote with a write-in product

C.  

Create an opportunity.

D.  

Create a product catalog

Discussion 0
Questions 7

You need to determine the cause of the issue with desktop users and business cards.

What is the cause of the issue?

Options:

A.  

The Al Builder Business Card control needs to be configured for the field on the form.

B.  

The field needs to be added to the form.

C.  

A business rule needs to be set up to show the field.

D.  

The users do not have the appropriate permissions.

E.  

Show image on the form is not selected in Form Properties.

Discussion 0
Questions 8

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to It. As a result these questions will not appear In the review screen.

You are configuring Dynamics 365 Sales for a US-based company as follows:

  • Utah to California is the West territory,
  • Illinois to Colorado is the Central territory.
  • Maine to Indiana is the East territory.

The company wants the territories set up as follows:

  • Salespersons 1 and 2 sell in the West territory.
  • Salespersons 5 and 6 sell in the Central territory.
  • Salespersons 3 and 4 sell in the East territory.
  • Postal code for each state used as the location.

You need to set up the territories-Solution:

  • Create the West territory, add the manager, and save.
  • Add members for each territory.
  • Repeat for the Central and East territories.

Does the solution meet the goal?

Options:

A.  

No

B.  

Yes

Discussion 0
Questions 9

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A company uses Dynamics 365 Sales.

You create a playbook to send documents to new sales managers.

You need to configure the system to record all activity associated with each playbook.

Solution: Enable the playbook in Playbook settings.

Does the solution meet the goal?

Options:

A.  

Yes

B.  

No

Discussion 0
Questions 10

You are running Dynamics 365 Sales for a pharmaceutical company. The hospitals are set up as accounts. The nurses are set up as contacts under each hospital name.

A nurse works for HospitalA and HospitalB part time. You add the nurse as a contact for HospitalA. You realize you can add the nurse as a contact to only one hospital.

You need to ensure that the nurse is associated with both hospitals in the system.

What should you do?

Options:

A.  

Open the contact record for the nurse and create a connection to HospitatB.

B.  

Create an access team that has the nurse as owner. Open the HospitalA account record and assign it to the new team account. Repeat this process for Hospital

B.  

C.  

Create business units for HospitalA and HospitalB Open the contact record for the nurse and assign it to a user in HospitalB.

D.  

Open the Hospital8 record and assign the nurse to a task activity.

Discussion 0
Questions 11

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You use business process flows for all Dynamics 365 opportunities.

Some opportunities are closed before business process flow durations are calculated.

You need to ensure that business process flow duration values are calculated.

Solution: On the last stage of the business process flow, select Finish.

Does the solution meet the goal?

Options:

A.  

Yes

B.  

No

Discussion 0
Questions 12

A company uses Dynamics 365 Sales insights predictive modeling. The prediction accuracy score no longer meets the company's standards. You need to resolve this issue. What should you do?

Options:

A.  

Change the business process flow that it is referencing.

B.  

Retrain the model.

C.  

Add a new model.

D.  

Refresh the data.

Discussion 0
Questions 13

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are a Dynamics 365 Sales system administrator.

The sales team wants to use automated conversation starters.

You need to ensure that the controls are available to developers.

Solution: Create a subscription to Microsoft Relationship Sales and enable JavaScript and pop-up blockers.

Does the solution meet the goal?

Options:

A.  

Yes

B.  

No

Discussion 0
Questions 14

An order uses quote and order functionality in Dynamics 365 Sales. Multiple quotes may be provided to customers at one time. Quotes are revised often. Which two opportunities can you close as won? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Options:

A.  

an opportunity that has quotes in the active status.

B.  

an opportunity that has quotes in the won status.

C.  

an opportunity that has quotes in the draft status.

D.  

an opportunity that has quotes in the revised status reason.

Discussion 0
Questions 15

Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time.

When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design.

Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task.

Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided.

Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab.

You need to create a new opportunity record that contains the following information:

  • Topic: New window installation
  • Contact: Jay Orth
  • Account: Fabrikam West
  • Purchase timeframe: This quarter
  • Estimated budget: $6,400.00

To complete this task, sign in to the Dynamics 365 portal.

Options:

Discussion 0
Questions 16

Please wait while the virtual machine loads. Once loaded, you may proceed to the lab section. This may take a few minutes, and the wait time will not be deducted from your overall test time.

When the Next button is available, click it to access the lab section. In this section, you will perform a set of tasks in a live environment. While most functionality will be available to you as it would be in a live environment, some functionality (e.g., copy and paste, ability to navigate to external websites) will not be possible by design.

Scoring is based on the outcome of performing the tasks stated in the lab. In other words, it doesn't matter how you accomplish the task, if you successfully perform it, you will earn credit for that task.

Labs are not timed separately, and this exam may have more than one lab that you must complete. You can use as much time as you would like to complete each lab. But, you should manage your time appropriately to ensure that you are able to complete the lab(s) and all other sections of the exam in the time provided.

Please note that once you submit your work by clicking the Next button within a lab, you will NOT be able to return to the lab.

You need to update an opportunity to have a topic of Home Entertainment and to list that the opportunity plans to purchase from your competitor named Carter Electronics.

To complete this task, sign in to the Dynamics 365 portal.

Options:

Discussion 0
Questions 17

You need to ensure that the salespeople can access all their meetings when they travel.

What should you recommend the salespeople use?

Options:

A.  

Dynamics 365 Sales Insights

B.  

Dynamics 365 for phones and tablets app

C.  

Dynamics 365 Sales mobile app

D.  

Dynamics 365 for Outlook

Discussion 0
Questions 18

You need to assign the appropriate out-of-the-box security roles.

Which roles should you assign? To answer, drag the appropriate roles to the correct users. Each role may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 19

You need to determine the cause of the error for approved quotes.

Why does the error occur?

Options:

A.  

The quote has been deleted.

B.  

The opportunity is in Active state.

C.  

The quote template is in Active mode.

D.  

The quote is in Active state.

Discussion 0
Questions 20

You need to explain to a salesperson where to find information in the mobile app.

Which location should you direct them to for the information?

To answer, drag the appropriate locations to the correct information required. Each location may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 21

You need to determine how notes and attachments are handled in converted leads.

How are they handled?

Options:

A.  

moved to the account after the lead is qualified

B.  

deleted after the lead is qualified

C.  

stay with the inactive lead after the opportunity is qualified

D.  

automatically moved to the opportunity after the lead is qualified

Discussion 0
Questions 22

You need to create visualizations for managers.

What should you configure? To answer, select the appropriate options In the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 23

You need to create the required number of orders for ClientA.

How many orders should you create?

Options:

A.  

1

B.  

2

C.  

3

D.  

7

Discussion 0
Questions 24

You need to resolve the issue UserA is experiencing.

Where should you add UserA?

Options:

A.  

Team

B.  

Field Security Profile

C.  

Office 365 group

D.  

Business Unit

Discussion 0
Questions 25

You need to ensure that sales numbers reflect the accounting calendar.

What should you configure?

Options:

A.  

Rollup Queries

B.  

Business Closures

C.  

Sales Territories

D.  

Fiscal Year Settings

Discussion 0
Questions 26

You need to set up quotes to meet the requirements.

How should you configure the quotes? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 27

You need to configure the system for incoming email to support creation of leads from email requirements.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 28

You need to determine which fields are required when opportunities are marked as lost.

Which fields are required?

Options:

A.  

Status and Stakeholders

B.  

Status and Contact

C.  

Status Reason and Competitor

D.  

Status Reason and Description

Discussion 0
Questions 29

You need to set up goals for the salespeople.

How should you set up the configurations? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 30

You need to configure territories and membership.

Which configurations should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 31

You need to enter information about VendorZ into the system.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

Update the contact preference for CompanyD.

B.  

Update the contact preference for VendorZ.

C.  

Create a new connection type.

D.  

Create an account record for VendorZ.

E.  

Create a sub-contact record for the vendor for CompanyD.

Discussion 0
Questions 32

You need to set up the required sales tracking for multinational customers.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

Create a primary account for the customer and contacts for each country of operation.

B.  

Create each country sales territory as a sub-territory of the global territory.

C.  

Associate the customer accounts for each country with the primary account.

D.  

Create a primary account for the customer and assign it to the global territory.

E.  

Associate the accounts in each country with the country sales territory in which it is located.

Discussion 0
Questions 33

You need to configure the RFQ Won/Loss chart.

How should you configure the chart? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 34

What should you create for each audience? To answer, drag the appropriate list types to the correct audiences. Each list type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 35

You need to help the salespeople track their emails.

Which three actions should you perform? Each correct answer presents pan of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

Enable server-side synchronization.

B.  

Add the Dynamics 365 App for Outlook security role to the user.

C.  

Enable email engagement.

D.  

Turn on auto capture.

E.  

Add the Dynamics 365 App for Outlook to the salesperson.

F.  

Approve the salesperson's email address.

Discussion 0
Questions 36

You need to improve lead assignments.

Which actions should you take? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 37

You need to configure the system for the contracts team.

Which three actions should you perform in sequence?

To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Options:

Discussion 0
Questions 38

You need to help the salespeople prioritize their tasks

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 39

You need to purchase a license for the sales manager. Which license should you purchase?

Options:

A.  

Dynamics 365 Team member

B.  

Dynamics 365 Sales Professional

C.  

Dynamics 365 Sales Enterprise

D.  

Dynamics 365 Sales Premium

Discussion 0
Questions 40

You need to provide a solution for the traveling salespeople.

What should you recommend for each scenario? To answer, drag the appropriate apps to the correct scenarios. Each app may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Bach correct selection is worth one point.

Options:

Discussion 0
Questions 41

You need to send a notification to contacts for the pop-up sale.

What should you create?

Options:

A.  

campaign

B.  

quick campaign

C.  

marketing email

D.  

customer journey

Discussion 0
Questions 42

You need to recommend to the sales manager which license to use for salespeople who work on tradeshow leads.

What should you recommend?

Options:

A.  

Dynamics 365 Sales Premium

B.  

Dynamics 365 Team member

C.  

Dynamics 365 Sales Enterprise

D.  

Dynamics 365 Sales Professional

Discussion 0
Questions 43

You need to help the new salesperson resolve the access issue.

What should you change?

Options:

A.  

Salesperson role to a Sales Manager role

B.  

Team member license to a Dynamics 365 Sales Enterprise license

C.  

Dynamics 365 Sales Enterprise license to a Dynamics 365 Sales Premium license

D.  

Sales Team Member role to a Salesperson role

Discussion 0
Questions 44

You need to provide First Up Consultants the access they require. What should you do?

Options:

A.  

Modify security role privileges.

B.  

Apply a Dynamics 365 Sales Professional license.

C.  

Grant access to the partner portal.

D.  

Add the Sales Enterprise App role.

Discussion 0
Questions 45

You need to handle large quantity opportunities.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Options:

Discussion 0
Questions 46

You need to choose which product's solution fits the analysis needed.

Which solutions should you use? To answer, drag the appropriate solutions to the correct analyses. Each solution may be used once, more than once, or not at all You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 47

You need to ensure that new managers receive the information they need.

What should you do? To answer, drag the appropriate actions to the correct information. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 48

You need to resolve the issues on the ticket’s dashboard.

Which configurations should you change? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 49

You need to determine which configuration changes to make to address closed and lost opportunities.

Which modifications should you complete? To answer, drag the appropriate modifications to the correct additions. Each modification may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 50

You need to choose where to enter the other show names in the system. Where should you add the shows?

Options:

A.  

Product

B.  

Accounts

C.  

Contacts

D.  

Competitor

Discussion 0
Questions 51

You need to make the appropriate change to the system to ensure that statistics are correct in time for each manager/salesperson meeting.

What should you do?

Options:

A.  

Create a workflow for the Goals entity

B.  

In the Goals section of App Settings, select Actuals

C.  

In the Business Management section of Settings, configure Goal Metrics

D.  

In the Goals Settings section of App Settings, select Rollup recurrence

Discussion 0
Questions 52

You need to create orders for large quantity purchases.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution

NOTE: Each correct selection is worth one point.

Options:

A.  

Create an invoice from the order record.

B.  

Make a copy of the quote and save it as won.

C.  

Select Won when prompted.

D.  

Select a Create order from the Quote record.

E.  

Select Convert to work order from the Opportunity record.

Discussion 0
Questions 53

You need to choose where to enter the other show names in the system.

Where should you add the shows?

Options:

A.  

Competitor

B.  

Product

C.  

Accounts

D.  

Contacts

Discussion 0
Questions 54

You need to configure the system to handle all ticket sales.

What should you configure?

Options:

A.  

Discount Lists

B.  

Product Bundles

C.  

Product Catalog Settings

D.  

Goals

Discussion 0
Questions 55

You need to create invoices for all customers.

Which products should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 56

You need to configure pricing for the Contoso, Ltd. invoice.

What should you do?

Options:

A.  

Set the Invoice Product to Override Price

B.  

Set the Invoice Product to Use Default

C.  

Configure an end date for the price list

Discussion 0