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Salesforce Certified Marketing Cloud Administrator (SP23) Question and Answers

Salesforce Certified Marketing Cloud Administrator (SP23)

Last Update Apr 28, 2024
Total Questions : 164

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Questions 1

A Marketing Cloud admin is configuring the Marketing Cloud data model for the first time. Journey Builder with of messages being sent to customers, based on if there has been an order or not. There are two existing data model Orders:

- Customers contains information about subscribers including Email Address, First Name, Last name.

- Orders contains information about the orders and includes the unique identifier of the customer

In which two ways should the admin configure Data Designer to allow this data to be used within a Journey?

Choose 2 answers

Options:

A.  

Link the Customers data extension to the data model using Customer ID

B.  

Link the Orders data extension to the Customers data extension using a Many-to-Many relationship

C.  

Link the Orders data extension to the Customers data extension using a One-to-Many relationship

D.  

Link the Customers data extension to the data model using Email Address

Discussion 0
Questions 2

A Marketing Cloud admin at Northern Trail Outfitters (NTO) is exploring whether they need to separate their brands into separate business units.

When should the admin create separate business units for each of NTO's brands?

Options:

A.  

NTO requires SSL certificate configurations for Content Builder and Portfolio images

B.  

Brand-specific private domains need to be leveraged when wrapping images andlinks in email campaigns

C.  

Multiple brand logos must be accommodated in an email header

D.  

A new sender profile needs to be leveraged for sending transactional emails

Discussion 0
Questions 3

A Marketing Cloud admin wants to ensure email sends exclude their testing prefix of [PREVIEW] in the subject line when deployingfrom Email Studio.

What should the admin do to prevent the prefix from deploying in live sends?

Options:

A.  

Use Proof instead of [PREVIEW]

B.  

Add [PREVIEW] to the subject line validation list

C.  

Require several campaign approvals

D.  

Wrap the subject line with AMPscript

Discussion 0
Questions 4

A user asks aMarketing Cloud admin to review their permissions since they are unable to send an email. The admin reviews the user profile and notices the user has three roles assigned: Content Creator, Data Manager, and Marketing Cloud Viewer.

What should the admin doto resolve the issue so the user can send an email?

Options:

A.  

Edit permissions and Grant permissions to Send

B.  

Edit permissions and deselect Deny for Email Sending

C.  

Add the Role Marketing Cloud Channel Manager

D.  

Remove the Marketing Cloud Viewer Role

Discussion 0
Questions 5

An entertainment company is hosting events across the country in different venues. They want to use Contact Builder to feed Journey Builder. Contact who enter a journey will go through a decision split based on the type of event. The journey will send a series of emails and one of them will contain the venue details dynamically populated with AMP script.

The Company collects the following information:

- Customer data (email address, first name, last name...).

- Event registration (email address, event ID, event name, event type, venue ID...).

- Venue details (venue ID, venue name, venue address...).

- Payment details (email address, event ID, total paid...).

The Company does not want to link everything in Contact Builder.

Which are the two data sources that must be incorporated inside Contact Builder?

Choose 2 answers.

Options:

A.  

Customer Data

B.  

Event Registration

C.  

Venue Details

D.  

Payment Details

Discussion 0
Questions 6

A publishing company has presented the following:

• A need to send renewal reminders to customers whosesubscriptions expire in 15 days and 7 days.

• A campaign needs to be created and managed by a general marketing user who will not have administrative rights and who is not technical.

• The customer's expiration date is included in the data file.

What component should the customer's solution include?

Choose 3 answers

Options:

A.  

Suppression list

B.  

Data Filter

C.  

Triggered Send

D.  

Template-based emails

E.  

Automation StudioTerm

Discussion 0
Questions 7

Northern Trail Outfitters does NOT want to store email addresses or phone numbers within Marketing Cloud.

Which feature should they use?

Options:

A.  

Tokenized Sending

B.  

Field Level Encryption

C.  

Lookup reference to Contact Object

D.  

Master-detail relationship to Contacts

Discussion 0
Questions 8

Northern Trail Outfitters (NTO) only has enough licenses for their staff. A campaign manager is out on parental leave

How should NTO create a new user to fill in?

Options:

A.  

Delete the campaign manager's user and create a new user

B.  

Disable the campaign manager's user and create a new user

C.  

Transfer the campaign manager's permissions to a new user

D.  

Deactivate the campaign manager's license and assign it to the new user

Discussion 0
Questions 9

A Marketing Cloud admin to create custom roles for their businessprocess.

What should be taken into consideration to accomplish this?

Options:

A.  

Custom roles can only be edited by the user who created the role initially.

B.  

Custom roles are only available within the business in which they were created.

C.  

Custom roles are available on their Marketing Cloud account.

D.  

Custom roles override an individual user’s granular permission assignments.

Discussion 0
Questions 10

A Marketing Cloud admin is tasked with requesting Marketing CloudConnect Multi-Org enablement.

What consideration should be given to the preference profile centers for this integration?

Options:

A.  

Branding for each business units' profile centers will be inherited from the default business unit setup.

B.  

Profile/Preference centers are automatically created for each business unit connected through Multi-org

C.  

Multi org does not support the standard profile preference center for the business units.

D.  

Profile/Preference centers for Multi-Org accounts are configured in the Salesforce CRM settings.

Discussion 0
Questions 11

The Marketing Cloud admin for Northern Trails Outfitters wants to build an audience with Advertising Studio which mimics the traits of their most valuable customers.

Which network(s) support lookalike audiences directly from Advertising Studio?

Options:

A.  

Facebook and Twitter

B.  

Facebook

C.  

Google and Facebook

D.  

Twitter

Discussion 0
Questions 12

Northern Trail Outfitters (NTO) is concerned about unauthorized API access to their Marketing Cloud account.

Which feature would NTO enable to assist in reducing threats from malicious API attacks?

Options:

A.  

IP Allowlist

B.  

Field Level Encryption

C.  

AdvancedAudit Trail

D.  

Single Sign on Authentication

Discussion 0
Questions 13

Northern Trail Outfitters (NTO) has expanded itsmarketing efforts globally and wants to implement a dedicated Sender Authentication Package. They plan to share it across each of their Marketing Cloud accounts

Which two considerations would help NTO determine if a Dedicated IP is the right choice?

Choose2 answers

Options:

A.  

All of NTO's accounts should be on the same stack

B.  

Send volume is large enough to maintain a positive or neutral reputation

C.  

Length of time needed to pause sending is greater than one month

D.  

Pre-warmed IP address can be purchased fromSalesforce

Discussion 0
Questions 14

A customer is interested in designing a solution to ensure that subscribers only receive categories of emails that they want to receive. The built-in subscription center will be used as part of the solution.

Which featureshould be utilized to make this happen?

Options:

A.  

Publication Lists

B.  

Subscriber Keys

C.  

Profile Center

D.  

Send Logging

Discussion 0
Questions 15

Northern Trail Outfitters wants to segment audiences based on SalesCloud data.

Where would their Marketing Cloud admin configure Sales Cloud Objects to be synced and leveraged in Marketing Cloud.

Options:

A.  

Setup >Data Management > Synchronized Data Extensions

B.  

Contact Builder > Data Extensions > Synchronized Data Extensions

C.  

Contact Builder > Data Sources

D.  

Setup > Apps > Salesforce Integration

Discussion 0
Questions 16

What are entry source types for Journey Builder?

Options:

A.  

Data Extension, CloudPages, Email List, API Event

B.  

Data Extension, Audience Studio, API Event, Date Based Event

C.  

Data Extension, Email List, API Event, Date Based Event

D.  

Data Extension, Salesforce Community, GA360, Email List

Discussion 0
Questions 17

A Marketing Cloud Admin has noticed a File Drop Automation has been failing on

the import File activity. The automation is configured with afilename pattern, so the

filename is expected to begin with customer_import_. The import is configured to look

for a file named customer_import_%%Year%%%%Month%%%%Day%%.csv,

however, the admin notices the filenames include seconds and milliseconds.

Howshould the admin fix the issue?

Options:

A.  

Use the exact filename used for the trigger in the import File Activity

B.  

Make sure the file is placed on the correct subfolder within the SFTP

C.  

Make sure the filename has a date stamp to avoid duplication

D.  

Use %%FILENAME_FROM_TRIGGER%% in the import File Activity

Discussion 0
Questions 18

Northern Trail Outfitters (NTO) Is building a Journey which randomly sends five different versions of an initial welcome email to new subscribers; however, subscribers receive the same follow-up email two weeks later. To improve maintainability of their email content, NTO wants to use five completely different emails, rather than having one email with dynamic content.

Which activity would allow them to build the journey with the fewest activities possible?

Options:

A.  

Join

B.  

Einstein STO

C.  

Engagement Split

D.  

Wait Until Date

Discussion 0
Questions 19

Northern Trail Outfitters (NTO) Is a global brand which Includes many subsidiary brands under the parent umbrella. NTO is the Enterprise business unit and also has a child business unit used for sending promotional email.

How should the rest of the business units be organized?

Options:

A.  

Create child business units for each brand and nest another level of child business units for GEOs.

B.  

Create and apply folders with naming conventions in thecurrent account to keep track of brand assets.

C.  

Create new Enterprise business units for each brand and child business units for each of the brand's GEOs.

D.  

Create one child business unit for the other brands to share but apply folders and naming conventions.

Discussion 0
Questions 20

A Marketing Cloud admin has configured a Tracking Extract which includes all subscriber attributes for theirglobal regions. However, the admin notices accented characters in the customers' names appear jumbled in the extracted file.

Which two settings could solve this issue?

Choose 2 answers

Options:

A.  

Change Column Delimiter to

B.  

Change Character Encoding to UTF-8

C.  

Select Unicode Output

D.  

Change Format to xml

Discussion 0
Questions 21

Northern Trail Outfitters wants to optimize their eCommerce site by sending a follow-up Email to a customer alter an online purchase is made.

What feature could be used to solicit website feedback without navigating away from the email?

Options:

A.  

CloudPage forms Content Block

B.  

Email Form ContentBlock

C.  

Dynamic Content Block

D.  

Reference Content Block

Discussion 0
Questions 22

Which three options determine when a contact could enter a journey?

Choose 3 answers.

Options:

A.  

Re-entry at any time

B.  

Re-entry by attribute

C.  

Re-entry by date

D.  

No re-entry

E.  

Re-entry only afterexiting

Discussion 0
Questions 23

A Marketing Cloud admin is asked to add a set of four tracking parameters automatically to all the links in an email sent via email studio.

Which solution should the admin suggest?

Options:

A.  

AMPscript for Marketing Cloud

B.  

Web Analytics Connector

C.  

Google Analytics 360

D.  

Marketing Cloud Connect

Discussion 0
Questions 24

A customer will provide a single daily file on the Marketing Cloud SFTP at 3 AM and needs an alert if the file is not present on time. The file needs to be: Imported into a staging data extension. Separated into two different data extensions.

Which workflow should meet these requirements?

Options:

A.  

Scheduled Automation: File Transfer Activity > Import File Activity > SQL Query Activity 1 > SQL Query Activity 2

B.  

Scheduled Automation: Import File Activity > SQL Query Activity 1 > SQL Query Activity 2

C.  

File Drop Automation: Import File Activity > SQL Query Activity1 > SQL Query Activity 2

D.  

File Drop Automation: File Transfer Activity > Import File Activity > Filter Activity > SQL Query Activity 1

Discussion 0
Questions 25

A Marketing Cloud admin is asked to understand how a certain content area within a Triggered Send Email is performing.

Which report should be used?

Options:

A.  

Dynamic Content for Triggered Sends

B.  

Sends Account Send Summary

C.  

Impression Tracking for Triggered Sends

D.  

Email Performance by Attribute

Discussion 0
Questions 26

A MC admin wants to sync Contacts from Sales Cloud, but is concerned about the number of Contacts since not all the contacts will be sent an email.

What should the admin do to ensure only specific Contacts are synced?

Options:

A.  

Filter records on a formula field

B.  

Filter existing records in All Subscribers

C.  

Filter records createdafter a specified date

D.  

Filter records on a Boolean field

Discussion 0
Questions 27

Northern Trail Outfitters has the Discover Reporting Tool.

Which two report types could help them drive mobile adoption strategy?

Choose 2 answers

Options:

A.  

Time Between Send and Engagement

B.  

Email Performance by Device

C.  

Email Sending Performance Report

D.  

Deliverability Complaint Rate

Discussion 0
Questions 28

A Marketing Cloud admin has been asked to get the last 30 days of Bounce data from their account.

What should the admin use to get granular bounce data in bulk in a pre-defined format?

Options:

A.  

CSV download of bounce data in My Tracking

B.  

Automation Studio Tracking Extract

C.  

Automation Studio Query Activity

D.  

Discover Deliverability Complaint Rate Report

Discussion 0
Questions 29

NTO wants to copy journeys across business units.

What could be used to replicate journey structure so it can be easily recreated in another account?

Options:

A.  

Journey Templates

B.  

Deployment Manager

C.  

Journey Extracts

D.  

Copy activities

Discussion 0
Questions 30

Which activity should be used for multivariate content testing within JourneyBuilder?

Options:

A.  

Engagement Split

B.  

Random Split

C.  

Content Split

D.  

Decision Split

Discussion 0
Questions 31

Northern Trail Outfitters wants to use Synchronized Data Sources to sync Contact data from Salesforce CRM. However, they only want tosync records they would be able to send to reducing the amount of data being brought over.

Which two filtering options could be used when configuring the Contact synced object?

Choose 2 answers

Options:

A.  

Select all records which have opened an email in the past six months

B.  

Select all records with an email address

C.  

Select all records which are active in All Subscribers

D.  

Select all records where HasOptedOutofEmail is FALSE

Discussion 0
Questions 32

Security and legal teams determine subscriber data available to EMEA teams should NOT be available to AMER teams.

How could the Marketing Cloud admin ensure distinct data integrity across the regions?

Options:

A.  

Deploy Multi-Org with a single Marketing Cloud Account

B.  

Deploy separate Publication Lists for each region within one account

C.  

Filter data view permissionsat the subscriber level

D.  

Separate regions into business units and apply Subscriber Filters

Discussion 0
Questions 33

NorthernTrail Outfitters installed Query Studio for Marketing Cloud, however, users are reporting they do NOT have access

How should the Marketing Cloud admin ensure users have access?

Options:

A.  

Choose Public App Integration during the installation

B.  

Install App-appropriate business units for expanded access

C.  

License all appropriate users within the installed package

D.  

Configure the API Integration to allow all users access

Discussion 0
Questions 34

Northern Trail Outfitters (NTO) has the Discover Reporting Tool.

Which two report types could help NTO drive their mobile adoption strategy?

Choose 2 answers

Options:

A.  

Email Performance by Device

B.  

TimeBetween Send and Engagement

C.  

Deliverability Complaint Rate

D.  

Email Sending Performance Report

Discussion 0
Questions 35

A restaurant supply company captures email subscribers and leads through trade shows. They hold a giveaway at each trade show to enticebooth visitors to leave their contact information. In the past, they have used a fishbowl to capture business cards, but need to update this to an online sweepstakes entry vehicle displayed on a mounted tablet.

Individuals should only be allowed to enteronce, and the winner will be selected randomly.

All entrants receive a follow-up email after the trade show asking them to confirm their opt-in for a monthly newsletter.

Which two components are appropriate for this solution?

Choose 2 answers

Options:

A.  

Micrositewith Web Collect to store entrants on a data extension.

B.  

Microsite with Smart Capture to store entrants on a data extension.

C.  

Send Email Activity with a link to a subscription center.

D.  

Data Extension with double opt-in status defined.

Discussion 0
Questions 36

What elements of CAN-SPAM should the Marketing Cloudadmin ensure are present for each Commercial send?

Options:

A.  

Preference Center link and physical mailing address

B.  

Business name and a link to the business website

C.  

Business name and physical mailing address

D.  

Preference Center link and a link to the business website

Discussion 0
Questions 37

(NTO) wants to use complex criteria to identify subscribers for a special promotional email. Especially they want to target subscribers who opened or engaged with an email within the last 30 daysand live within 10 miles of an NTO store.

What should NTO do to create this audience?

Options:

A.  

Measures

B.  

SQL Queries

C.  

Data Filters

D.  

Journey

Discussion 0
Questions 38

A Marketing Cloud admin wants toensure no one could access the API with their Marketing Cloud user credentials.

Which security setting would control this behavior?

Options:

A.  

Select ‘Identity Verification’

B.  

Select ‘Enable Audit Trail Data Collection’

C.  

Deselect ‘Exclude API Users From Password Expiration’

D.  

Deselect ‘Enable Username and Password for Web Services’

Discussion 0
Questions 39

Which Product enables a Marketing Cloud admin to observe customer behavior, build performance profiles and deliver the next best content?

Options:

A.  

Content Builder

B.  

Einstein Send Time Optimization

C.  

Audience Builder

D.  

Einstein Email Recommendations

Discussion 0
Questions 40

Northern Trail Outfitters uses Parameter Manager to automatically tag links, They want to include a Campaign Identifier to the links within a specific campaign message.

At which level should the utm_campaign value be configured?

Options:

A.  

Subscriber

B.  

Link

C.  

Email

D.  

Account

Discussion 0
Questions 41

Northern Trail Outfitters has a mobile app.

Which two products would allow them to send push notifications to customers withtheir mobile app?

Choose 2 answers

Options:

A.  

Journey Builder

B.  

Contact Builder

C.  

MobileConnect

D.  

MobilePush

Discussion 0
Questions 42

A customer has an eCommerce site and imports data into three data extensions daily: Orders, Order_Details, and 'Products.

The data extensions contain the following information:

- Orders: OrderId, CustomerID,OrderNumber, OrderDate, OrderTotal, GrandTotal

- Order_Details: ProductId, OrderID, Qty, UnitPrice, ExtendedPrice, Discount

- Products: ProductId, SKU, Name, Description, Cost, Price

Which two actions should be taken in Data Designer?

Choose 2 answers

Options:

A.  

Create a one-to-one relationship between the contact record and Order Details.

B.  

Create a one -to -many relationship between Orders and Order_Details.

C.  

Create a one-to-one relationship between Orders and Order_Details.

D.  

Create a one-to-one relationship between Order_Details and Products.

Discussion 0
Questions 43

A Marketing Cloud admin runs the Contacts Counts report and sees there are currently 500,000 contacts in their account. They have a total of 300,000 email subscribers, 200,000 synchronized contacts, and 75,000 mobile subscribers.

Why would the total contact count be less than the total number of contacts from all data sources?

Options:

A.  

Synchronized contacts are only counted after sending

B.  

Only active email subscriber are counted.

C.  

Mobile subscribers are not counted as contacts.

D.  

There are overlapping contacts in each of the channel

Discussion 0
Questions 44

A customer with limited technical resources has requested assistance in setting up a small email deployment that the customer will maintain long term. The email will display men's shoes to males in the audience and women's shoes to females in the audience. The sendable data extension contains a field with a value of Male or Female. Which method should a consultant recommended to ensure content is displayed properly within the email.

Options:

A.  

AMPscript conditional against the Gender field

B.  

AMPscriptlookupRows functions

C.  

A/B Test content type

D.  

Dynamic Content Wizard

Discussion 0
Questions 45

A Marketing Cloudadmin wants to append an Urchin Tracking Module (UTM) variable String to links in emails.

Which functionality would allow this?

Options:

A.  

Parameter Manager

B.  

Web and Mobile Analytics

C.  

Advertising Studio

D.  

Personalization Builder

Discussion 0
Questions 46

Which three statements should be considered before using Goals in Journey Builder?

Choose 3 answers

Options:

A.  

Goal target statistics are stored in adata extension.

B.  

Goals are created to evaluate journey performance.

C.  

Goals can act as exit criteria.

D.  

Contacts are evaluated against the goal after a wait activity.

E.  

Each contact is assigned an individual goal.

Discussion 0
Questions 47

A Marketing Cloud admin discovers large sends are not meeting send speed goals set by the organization.

What functionality would get messages out the door faster?

Options:

A.  

Burst Sending

B.  

Journey Builder Triggered Sends

C.  

Send Throttling

D.  

Marketing Cloud Connect

Discussion 0
Questions 48

Northern Trails Outfitters uses DoubleClick Bid Manager, Facebook Ads, and Google Analytics to manage advertising spend. They want to combine these data sources with Marketing Cloud's API to identify their most effective campaigns.

What feature should be recommended?

Options:

A.  

Einstein AI

B.  

Interaction Studio

C.  

Datorama

D.  

Google Marketing Platform

Discussion 0
Questions 49

Northern Trail Outfitters (NTO) has decided to use Journey Builder to launch event-driven lifecycle marketing programs. This includes personalized interactions with customers with the goal of increasing purchase frequency.

Which two pieces of information would help NTO achieve this objective?

Choose 2 answers

Options:

A.  

Products purchased from a competitor.

B.  

Number of items per order.

C.  

Channel preference of customers.

D.  

Last purchase date

Discussion 0
Questions 50

A new employee is hired into the role of marketing analyst. This user should have access to all tracking data in Marketing Cloud, but no access to any send activities.

Which two default User Roles should be applied to this new user which provides this access to all channels, keeping the principle of least privilege in mind?

Options:

A.  

Content Creator and Marketing Cloud Viewer

B.  

Analyst and Marketing Cloud Viewer

C.  

Data Manager and Analyst

Discussion 0
Questions 51

A Marketing Cloud admin is configuring a journey using Path Optimizer. they want to hold back 60% of the contacts until a winner has been selected.

Which two settings should be selected before the admin can configure the Holdback percentage?

Choose 2 answers

Options:

A.  

Data Extension entry source

B.  

Journey re-entry settings

C.  

Run Once schedule type

D.  

Winner evaluation

Discussion 0
Questions 52

A Contact Delete request has been processed for subscribers who have been sent to previously in a Northern Trail Outfitters account, the action did NOT target all contacts in their account and significant number of contacts which have been sent to remain,

Which two data would still exist in the account? Choose 2 answers

Options:

A.  

Contact data in sendable data extensions

B.  

Contact data in non-sendable extensions

C.  

Contact-specific data at the job level

D.  

General tracking data at the job level

Discussion 0
Questions 53

Which three statements should be considered before using Goals in Journey Builder?

Choose 3 answers

Options:

A.  

Goal target statistics are stored in a data extension.

B.  

Goals are created to evaluate journey performance.

C.  

Goals can act as exit criteria.

D.  

Contacts are evaluated against the goal after a wait activity.

E.  

Each contact is assigned an individual goal.

Discussion 0
Questions 54

A Marketing Cloud admin wants to automatically unsubscribe customers who respond to marketing emails asking to be removed from the mailing list.

Which two steps should the admin take to enable this functionality?

Choose 2 answers

Options:

A.  

Ensure a Custom response is enabled for Automated Response in Reply mail Management

B.  

Verify Reply Mail Management has been enabled in the account

C.  

Select Unsubscribe Manual requests in Reply Mail Management

D.  

Select Delete Auto-Replies and Out-of-Office mail Management

Discussion 0
Questions 55

A Marketing Cloud admin to create custom roles for their business process.

What should be taken into consideration to accomplish this?

Options:

A.  

Custom roles can only be edited by the user who created the role initially.

B.  

Custom roles are only available within the business in which they were created.

C.  

Custom roles are available on their Marketing Cloud account.

D.  

Custom roles override an individual user’s granular permission assignments.

Discussion 0
Questions 56

Which two data structures could be configured to appear in the out-of-the-box Subscription center? Choose 2 answers

Options:

A.  

Publication Lists

B.  

Data Extensions

C.  

Lists

D.  

Groups

Discussion 0
Questions 57

Northern Trail Outfitters has Imported a file Into All Subscribers. They then received a results file stating admin@example.com could NOT be imported.

Which error code would the file contain for this record?

Options:

A.  

Restricted Values

B.  

List Detective

C.  

Invalid Email Address

D.  

Skipped Records

Discussion 0
Questions 58

Northern Trail Outfitters (NTO) uses Sender Authentication Package (SAP) for branding purposes. Their German business unit is configured with the SAP domain de.ntomarketing .com.

The German NTO team is preparing for a campaign and wants to use customized Cloud Pages with the domain de-special.ntomarketing.com.

How could the Marketing Cloud admin meet this requirement?

Options:

A.  

Purchase a new SAP for de-special.ntmarketing.com

B.  

Purchase a new private Domain for use in CloudPages

C.  

CloudPages must use the SAP domain

D.  

CloudPages must use pages.ntmarketing.com

Discussion 0
Questions 59

A Marketing Cloud admin is configuring the Marketing Cloud data model for the first time. Journey Builder with of messages being sent to customers, based on if there has been an order or not. There are two existing data model Orders:

- Customers contains information about subscribers including Email Address, First Name, Last name.

- Orders contains information about the orders and includes the unique identifier of the customer

In which two ways should the admin configure Data Designer to allow this data to be used within a journey?

Choose 2 answers

Options:

A.  

Link the Customers data extension to the data model using Customer ID

B.  

Link the Orders data extension to the Customers data extension using a Many-to-Many relationship

C.  

Link the Orders data extension to the Customers data extension using a One-to-Many relationship

D.  

Link the Customers data extension to the data model using Email Address

Discussion 0
Questions 60

The Northern Trail Outfitters (NTO) marketing team is launching a new email campaign. NTO's Email Specialist wants to perform quality assurance checks on the email prior to send and has asked about using the Validate functionality for this effort.

Which three items will Validate check in an email message?

Choose 3 answers

Options:

A.  

Each content area specified in a dynamic content rule exists.

B.  

Words or phrases used may trigger spam filters.

C.  

Grammar and spelling in the email text is correct.

D.  

Correct syntax is used on any AMPScript in the email's code.

E.  

Personalization strings map to attributes or data extension fields

Discussion 0
Questions 61

A user asks a Marketing Cloud admin to update and increase their session timeout setting. Which three considerations should the admin review before making this update?

Choose 3 answers

Options:

A.  

Frustration of users upon timeouts

B.  

Best practice suggests a 20-minute timeout setting

C.  

Security risk of unauthorized users for longer timeout settings

D.  

Change impacts all users

E.  

Typical length of time users spend in Marketing Cloud

Discussion 0
Questions 62

A customer with limited technical resources has requested assistance in setting up a small email deployment that the customer will maintain long term. The email will display men's shoes to males in the audience and women's shoes to females in the audience. The sendable data extension contains a field with a value of Male or Female. Which method should a consultant recommended to ensure content is displayed properly within the email.

Options:

A.  

AMP script conditional against the Gender field

B.  

AMP script lookup Rows functions

C.  

A/B Test content type

D.  

Dynamic Content Wizard

Discussion 0
Questions 63

Northern Trail Outfitters (NTO) is concerned about unauthorized API access to their Marketing Cloud account.

Which feature would NTO enable to assist in reducing threats from malicious API attacks?

Options:

A.  

IP Whitelisting

B.  

Field Level Encryption

C.  

Advanced Audit Trail

D.  

Single Sign on Authentication

Discussion 0
Questions 64

A Marketing Cloud admin has been asked to grant full administrator permissions to a new user.

Which two standard roles should be selected for the new user?

Choose 2 answers

Options:

A.  

Marketing Cloud Security Administrator

B.  

Administrator

C.  

Data Manager

D.  

Marketing Cloud Administrator

Discussion 0
Questions 65

Northern Trail Outfitters (NTO) wants to limit who can receive Marketing Cloud tracking data via email from their Account to any email associated with their domain (ntoretail.com).

Which steps should be taken to implement this?

Choose 2 answers

Options:

A.  

Edit the entity Verification Settings

B.  

Enable IP Whitelisting

C.  

Add a Domain to the Export Email Whitelist

D.  

Enforce Export Email Whitelist

Discussion 0
Questions 66

While setting up marketing Cloud Connect, a marketing cloud admin navigates to

the Marketing Cloud tab in Sales Cloud to complete the integration. The admin then

receives the following error message:

Insufficient User Permissions. You have not been designated as an integrated

Marketing Cloud User. Contact your system administrator.

The admin notices the Marketing cloud for AppExchange Admin option is selected

when looking for the user settings.

What action should correct the issue?

Options:

A.  

Apply the appropriate user mappings in the CRM configuration.

B.  

Apply the Administrator and Marketing Cloud Administrator permission sets to user.

C.  

Reset all user passwords to force new tokens

D.  

Apply the marketing Cloud for AppExchange User option as well

Discussion 0
Questions 67

A Marketing Cloud admin wants to create a suppression list for hard-bounced email addresses

Where could the details be found?

Options:

A.  

Run a Bounce Email Report

B.  

Query the Bounce Data View

C.  

Query the Send Log

D.  

Run an Account Send Summary Report

Discussion 0
Questions 68

A Marketing Cloud admin needs to warm their accounts Dedicated IP.

What option for segmentation aligns with the IP Warming process?

Options:

A.  

Segment to those recipients receiving text email versions first

B.  

Segment subscribers with soft bounces in their own dedicated send

C.  

Segment by domain to limit number of sends to each email provider

D.  

Segment by geographic region as after-hours sends will be marked as spam

Discussion 0
Questions 69

During discovery, the customer outlines data requirements and the anticipated use of Marketing Cloud with the following criteria:

• Customer data will be fully refreshed every night via Import activity from the customer's data warehouse.

• Contact records will be augmented by relational data tables via Contact Builder.

• The customer data file will contain 5M records with 40+ attributes.

• One attribute will house HTML code, 1000 characters max, that will be used to populate Account Access content areas in emails.

• A customer ID will be used as the unique identifier for each contact.

Which statement differentiates the use of data extensions over lists?

Options:

A.  

Data extensions allow for add/update Import activity.

B.  

Data extensions can store HTML code as an attribute.

C.  

Data extensions support Customer ID to be used as Subscriber Key.

D.  

Data extensions are necessary for Contact Builder

Discussion 0
Questions 70

A MC admin wants to sync Contacts from Sales Cloud, but is concerned about the number of Contacts since not all the contacts will be sent an email.

What should the admin do to ensure only specific Contacts are synced?

Options:

A.  

Filter records on a formula field

B.  

Filter existing records in All Subscribers

C.  

Filter records created after a specified date

D.  

Filter records on a Boolean field

Discussion 0
Questions 71

A Marketing Cloud admin wants to ensure email sends exclude their testing prefix of [PREVIEW] in the subject line when deploying from Email Studio.

What should the admin do to prevent the prefix from deploying in live sends?

Options:

A.  

Use Proof instead of [PREVIEW]

B.  

Add [PREVIEW] to the subject line validation list

C.  

Require several campaign approvals

D.  

Wrap the subject line with AMP script

Discussion 0
Questions 72

A Marketing Cloud admin has been asked to Include Sales Cloud data in their queries.

Which feature would allow this functionality?

Options:

A.  

Journey Builder

B.  

Synchronized Data Sources

C.  

CloudPages

D.  

Query Studio

Discussion 0
Questions 73

Northern Trail Outfitters uses Marketing Cloud Connect to leverage Sales Cloud data in their journeys. a user recently reported the data coming from Sales Cloud is NOT up to date.

Where should the Marketing Cloud admin begin troubleshooting?

Options:

A.  

Contact Builder > Synchronized Data Extensions

B.  

Automation Studio > File Transfers

C.  

Contact Builder > Data Sources

D.  

Email Studio > Synchronized Data Extensions

Discussion 0
Questions 74

The Marketing Cloud admin for Northern Trails Outfitters wants to build an audience with Advertising Studio which mimics the traits of their most valuable customers.

Which network(s) support lookalike audiences directly from Advertising Studio?

Options:

A.  

Facebook and Twitter

B.  

Facebook

C.  

Google and Facebook

D.  

Twitter

Discussion 0
Questions 75

A Consultant has a data extension that contains all current product information. The customer wants to refresh data each morning by importing a CSV containing today's product catalog. The product catalog is never the same; products can be added and removed. Which import type should be used?

Options:

A.  

Overwrite

B.  

Add Only

C.  

Add/Update

D.  

Update Only

Discussion 0
Questions 76

A Marketing Cloud admin has been asked to update their Marketing cloud SFTP password.

Where in setup could they accomplish this task?

Options:

A.  

Data management

B.  

Security

C.  

Feature Settings

D.  

Company Settings

Discussion 0
Questions 77

NTO wants to copy journeys across business units.

What could be used to replicate journey structure so it can be easily recreated in another account?

Options:

A.  

Journey Templates

B.  

Deployment Manager

C.  

Journey Extracts

D.  

Copy activities

Discussion 0
Questions 78

Northern Trail Outfitters wants to business analyst to import contact lists. The analyst has the following Marketing Cloud roles: Marketing Cloud Channel Manager and Marketing Cloud Viewer. The analyst logged in but is unable to import contact lists.

How should the user be updated to allow the analyst the appropriate access?

Options:

A.  

Remove Marketing Cloud Viewer

B.  

Add Marketing Cloud Security Administrator

C.  

Remove Marketing Cloud Channel manager

D.  

Add Distributed Sending user

Discussion 0
Questions 79

An email manager was anticipating a test email to arrive in their inbox.

Where in Email Studio should the Marketing Cloud admin look to determine if the test deployed?

Options:

A.  

My Tracking > Test Send Emails

B.  

My Reports > Administrator Reports > Email Send Report

C.  

My Reports > Administrator Reports > Email Sends By User

D.  

My Tracking > A/B Testing

Discussion 0
Questions 80

A large retail company has selected Marketing Cloud and has asked to be fully migrated from their existing platform in three weeks. They have communicated the following: They currently have 3 million customers. They email customers twice a week with no known deliverability issues. Their contract includes one Sender Authentication Package (SAP).

Which two responses articulate proper IP warming? Choose 2 answers

Options:

A.  

IP ramp -up takes four to six weeks to be able to fully send to all 3 million customers.

B.  

IP ramp -up can be accelerated by migrating to pre -warmed IP addresses.

C.  

IP ramp -up can be bypassed, given their historical lack of deliverability issues.

D.  

IP ramp -up is important to establish a positive sender reputation.

Discussion 0
Questions 81

What functionality is contained in Journey Builder that does not exist in Automation Studio?

Options:

A.  

Native execution of a Server-side JavaScript activity.

B.  

The option to convert a qualified Lead to a Contact.

C.  

Flexibility to wait based on duration or a specific time.

D.  

The ability to send an email to a Salesforce audience.

Discussion 0
Questions 82

Northern Trail Outfitters wants to set up a welcome journey that leverages customer data across three data extensions: Customers, Orders, and Products.

What is the best way to facilitate this within Contact Builder?

Options:

A.  

Create three distinct Attribute Groups that link Customers to Contacts, Orders to Customers, and Products to Orders.

B.  

Create a single Attribute Group that links Contacts to Customers, Orders to Products, and Products to Customers.

C.  

Create three distinct Attribute Groups that link each data extension directly to Contacts.

D.  

Create a single Attribute Group that links Customers to Contacts, Orders to Customers, and Products to Orders.

Discussion 0
Questions 83

Northern Trail Outfitters placed an encrypted file on their Marketing Cloud SFTP for import into a data extension. They are using a file transfer Activity to decrypt the file.

What would the decrypted data be after the File Transfer Activity completes?

Options:

A.  

Selected SFTP folder

B.  

Original SFTP folder

C.  

Target Data Extension

D.  

Safehouse

Discussion 0
Questions 84

What should be confirmed to ensure Journey Builder directs the subscribers correctly?

Options:

A.  

Journey Data is used for the Decision Split.

B.  

Entry Source attributes are available in Journey Settings.

C.  

Contract Data is used for the Decision Split.

D.  

Filter Contacts are enabled to refine the audience.

Discussion 0
Questions 85

Northern Trail Outfitters (NTO) has the Discover Reporting Tool.

Which two report types could help NTO drive their mobile adoption strategy?

Choose 2 answers

Options:

A.  

Email Performance by Device

B.  

Time Between Send and Engagement

C.  

Deliverability Complaint Rate

D.  

Email Sending Performance Report

Discussion 0
Questions 86

Northern Trail Outfitters (NTO) has a franchise model which allows locally-owned stores to operate under the corporate umbrell

a. They are required by corporate policy to email each franchisee a monthly statement, but the statement cannot be publicly accessible

Which Marketing Cloud product should NTO purchase as a solution?

Options:

A.  

Email Rachments

B.  

Distributed Sending

C.  

Content Syndication

D.  

Analytics Builder

Discussion 0
Questions 87

Northern Trail Outfitters wants to pass the email address of a subscriber to a landing page through a URL parameter from a promotional email.

Which Marketing Cloud capability allows for secure transmission of the email address?

Options:

A.  

Cloud Pages URL AMP script function

B.  

Web Analytics Connector

C.  

Link Wrapping

Discussion 0
Questions 88

A Marketing Cloud Administrator noticed a File Drop Automation has been falling on the Import File activity. The automation is configured with a filename pattern, so the filename is expected to begin with customer import_. The import is configured to look for a file named Customer import %%Year%%%% Month%%%%Day%%.csv, however, the admin notices the filenames Include seconds and milliseconds

what should the admin do to fix the issue?

Options:

A.  

use %%FILENAME_FROM_TRIGGER%% in the Import File Activity

B.  

Make sure the team has a date stamp to avoid duplication

C.  

Make sure the files are placed in the correct subfolder within the SFTP

D.  

Use the exact file name used for the trigger in the Import File Activity

Discussion 0
Questions 89

An email marketing manager is planning to send a promotional email to one million subscribers.

Which data structure should be used?

Options:

A.  

Data Extension

B.  

Publication List

C.  

Group

D.  

List

Discussion 0
Questions 90

While setting up Marketing Cloud Connect, a Marketing Cloud admin navigates to the Marketing Cloud tab in Sales Cloud to complete the integration. The admin then receives the following error message:

- Insufficient User Permissions. You have not been designated as an integrated Marketing Cloud user. Contact your system administrator

The admin notices the Marketing Cloud for AppExchange Admin option is selected when looking at the user settings

What action should correct the issue?

Options:

A.  

Apply the Marketing Cloud for AppExchange User option as well

B.  

Reset al passwords to force new tokens

C.  

Apply the appropriate user mappings in the CRM configuration

D.  

Apply the administrator and Marketing Cloud Administrator permission sets to user

Discussion 0
Questions 91

To prevent retention of stagnant data, Northern Trail Outfitters wants any inactive data stored in data extensions to be cleared after 12 months.

What action should be taken?

Options:

A.  

Configure the business unit data retention setting to 12 months

B.  

Configure the Enterprise-wide default retention to one year

C.  

Set inactive data to be automatically cleared after one year, but is recoverable

D.  

Apply a Row Based Retention to each data extension as it is created, set to 12 months

Discussion 0
Questions 92

A Marketing Cloud admin discovers large sends are not meeting send speed goals set by the organization.

What functionality would get messages out the door faster?

Options:

A.  

Burst Sending

B.  

Journey Builder Triggered Sends

C.  

Send Throttling

D.  

Marketing Cloud Connect

Discussion 0
Questions 93

To prevent retention of stagnant data, Northern Trail Outfitters (NTO) wants any

inactive data stored in data extensions to be cleared after 12 months.

What action should NTO take?

Options:

A.  

Configure the business unit data retention setting to 12 months

B.  

Configure the Enterprise-wide default retention to one year

C.  

Set inactive date to be automatically cleared after one year, but is recoverable

D.  

Apply a row-based retention to each data extension as it is created, set to 12 months

Discussion 0
Questions 94

Northern Trail Outfitters (NTO) rolled out a global SMS initiative three months ago,

as their customers have shown great interest in receiving promotions via text. However,

NTO was notified they are already at 75% utilization for their annual Super Messages.

Why could this be the case?

Options:

A.  

Mobile Push was enabled by mistake, which consumes Super Messages when not in use.

B.  

Each email consumes five super messages when sending below a certain threshold.

C.  

The majority of NTO’s subscriber base is in the United States.

D.  

A multiplier is applied to each SMS message based on the destination country

Discussion 0