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Genesys Updated GCP-GC-IMP Exam Blueprint, Syllabus and Topics

Genesys Cloud Certified Professional - Implementation

Last Update Apr 26, 2024
Total Questions : 50

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Genesys GCP-GC-IMP Exam Overview :

Exam Name Genesys Cloud Certified Professional - Implementation
Exam Code GCP-GC-IMP
Actual Exam Duration 120 minutes
Expected no. of Questions in Actual Exam 90
Official Information https://beyond.genesys.com/explore/course/exam-genesys-cloud-certified-professional-implementation
See Expected Questions Genesys GCP-GC-IMP Expected Questions in Actual Exam
Take Self-Assessment Use Genesys GCP-GC-IMP Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure

Genesys GCP-GC-IMP Exam Topics :

Section Weight Objectives
Overview of Genesys Cloud Platform  
  • Overview of Genesys Cloud Contact Center
  • Identify the various levels of licensing for Genesys Cloud
Introduction to Genesys Cloud Collaborate  
  • Genesys Cloud Overview
  • Accessing Genesys Cloud
Configurations of Genesys Cloud Collaborate  
  • Overview of Configurations
  • Location and Site Configuration
  • Adding people to the Organization
  • Organizing People
  • Workspaces
Features and Configurations of Genesys Cloud Communicate  
  • Features of Genesys Cloud Communicate
  • Genesys Cloud Telephony Overview
  • Describe Genesys Cloud Voice
  • Features of Edge
  • Edge Configuration
  • Trunks in Genesys Cloud

 

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