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Certified Implementation Specialist - Service Mapping Question and Answers

Certified Implementation Specialist - Service Mapping

Last Update Dec 14, 2024
Total Questions : 60

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Questions 1

Which one of the following in the CMDB Identification and Reconciliation application allows a CMDB administrator to specify authorized data sources that can update a CMDB table or a set of table attributes?

Options:

A.  

Reclassification Tasks

B.  

Identification Rules

C.  

Datasource Precedence Rules

D.  

Reconciliation Rules

Discussion 0
Questions 2

Which one of the following describes how a MID Server communicates with a ServiceNow instance?

Options:

A.  

Initiates on HTTPS

B.  

Responds on HTTPS

C.  

Responds on HTTP

D.  

Initiates on HTTP

Discussion 0
Questions 3

In Event Management, which of the following rules allows for automatic task creation?

Options:

A.  

Alert Management

B.  

Event

C.  

Task

D.  

Alert Correlation

Discussion 0
Questions 4

Which one of the following statements best explains the following URL: https:// /

SaCmdManager.do?ip=198.51.100.66?

Options:

A.  

The user is starting the Command Line Console and is able to send commands to the host 198.51.100.66.

B.  

The user is starting the Command Line Console and explicitly directs Service Mapping to use the MID Server 198.51.100.66 to execute commands.

C.  

This is not a valid URL for Service Mapping.

D.  

The user is starting the Command Line Console and is able to send commands against the ServiceNow instance at 198.51.100.66.

Discussion 0
Questions 5

In Service Mapping, when discovery is started, what is the execution strategy used to run Connection Sections?

Options:

A.  

Connection Sections are executed one by one and connections will result from each successful section.

B.  

Connection Sections are executed randomly and connections will result from each successful section.

C.  

Connection Sections are executed one by one in the order they are listed until the first successful section.

D.  

Connection Sections are executed one by one in the order they are listed with a connection created from the last successful section.

Discussion 0
Questions 6

Assuming Reconciliation Rules (Reconciliation Definitions) were configured exactly the same for both Data Sources, ServiceNow and ServiceWatch, for the Application [cmdb_ci_appl] table and the following Data Source Precedence Rules are configured.

Which one of the following is true?

Options:

A.  

If an Application CI is discovered with a Data Source, ServiceNow, then if the same Application CI is discovered by the Data Source, Altiris, an update will be allowed.

B.  

If an Application CI is discovered with a Data Source, ServiceWatch, then if the same Application CI is discovered by the Data Source, ServiceNow, an update will be allowed.

C.  

If an Application CI is discovered with a Data Source, ServiceNow, then if the same Application CI is discovered by the Data Source, ServiceWatch, an update will be allowed.

D.  

If an Application CI is discovered with a Data Source, ServiceWatch, then if the same Application CI is discovered by the Data Source, Altiris, an update will be allowed.

Discussion 0
Questions 7

Which one of the following best describes what will happen if Discovery is configured with 3 MID Servers in a Load Balance Cluster with Shazzam cluster support disabled?

Options:

A.  

All three MID Servers will be used during the Port Scan phase and all three will be used during the

classification phase.

B.  

Only one MID Server will be used during the Identification phase and all three will be used during the exploration phase.

C.  

Only one MID Server will be used during the Port Scan phase and all three will be used during the classification phase.

D.  

All three MID Server will be used during the Identification phase and only one will be used during the exploration phase.

Discussion 0
Questions 8

In Pattern Designer, which one of the following best describes the Create Connection step?

Options:

A.  

Provides information about integrations to the host

B.  

Provides information about relationships between cluster members

C.  

Provides information about outbound connections to other CIs

D.  

Provides information about relationships between the host and installed software

Discussion 0
Questions 9

Service Mapping provides visibility to the Operator in Agent Workspace without leaving the Workspace UI. This visibility includes what items associated with the CI? (Choose two.)

Options:

A.  

Releases

B.  

Problems

C.  

Incidents

D.  

Alerts

Discussion 0
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