Jan is the HR Professional for her organization and she's meeting with the management to discuss the results of a balanced scorecard review. In particular, the management is asking Jan for her opinion how the organization can enhance organizational performance through education of the organization's employees. Which specific component of the balanced score is the management likely to be concerned with, in this scenario?

What is the time limit for filing a charge of discrimination with the EEOC?

Fred is a union employee who has been summoned by the management to an investigatory hearing regarding his conduct. Fred would like to have a union representative with him at the meeting. What is the name of the right that allows Fred to have a union representative with him at the meeting?

Which of the following focuses on preventive care and controlling health costs?

Your organization uses virtual teams to complete projects. Jen is a project manager in this environment and she must act accordingly. All of the following are disadvantages of a virtual team that Jen must overcome except for which one?

Which of the following are narrative methods of appraisal that require managers to describe the employee's performance?

Each correct answer represents a complete solution. Choose all that apply.

Under the Uniformed Services Employment and Reemployment Rights Act of 1994, what is the minimum number of days an employee must be gone from their position to be offered COBRA-like health coverage?

30 days

60 days

120 days

240 days

Validity demonstrates a clear relationship between performance on the selection procedure and performance on the job. There are three cases for interview question validity. Which of the following is NOT one of them?

Check the different types of workers that correspond to their worker categories.

Which of the following types of learners can retain information in a better way when they are able to have a hands-on experience during training?

The Equal Pay Act of 1963 prohibits discrimination on the basis of sex in the payment of wages or benefits, to men and women who perform substantially equal work for the same employer, in the same establishment, and under similar working conditions. The law defined substantial equality of job content on four factors. Which one of the following is not one of the four factors this law defines?

As an HR Professional, you must be aware of traditional corporate governance. Within corporate governance, there are typically three key stakeholders that influence decisions of the organizations. Which of the following is a key stakeholder as part of corporate governance?

Which of the following occurs when management shuts down operations to keep the union from working?

The Pregnancy Discrimination Act of 1978 prohibits employers from discriminating against employees on the basis of pregnancy, child birth, or other related medical conditions. This law affects organizations having what minimum number of employees?

The FLSA requires employers to pay nonexempt employees for time spent where?

To which of the following does the balanced scorecard concept not apply?

The concept _________ reviews processes to eliminate waste, relies on teamwork, and involves all members of the organization in meeting customer needs.

Computer-based training, web-based training, and virtual learning are all examples of what?

Which of the following is the middle value when values are arranged from high to low?

Match each business operation activity with its corresponding description.

“Thanks for such a great presentation! You'll always have a job with us.” This is an example of what?

As an HR Professional, you should be familiar with OSHA rules, standards, and regulations. Should an organization violate an OSHA standard, there are often penalties that the employer must pay. What is the maximum fine an employer may face for a deliberate and intentional violation of an OSHA standard?

The Father of Management, Fayol, described 14 principles of management which SPHRs should be familiar with. Which of the following is NOT one of the 14 principles of management?

A code of conduct is primarily used by companies that wish to do which of the following?

What term is used to describe the values, worth, work ethics, attitude, and collective sense of an identity in an organization?

As an HR Professional you need to be familiar with the Age Discrimination in Employment Act 1967. What is the maximum age this act applies to people?

ESOPs, ESPPs, and profit-sharing are all examples of which of the following?

As an HR Professional, you must be familiar with certain theories and insights about organizational culture, organizational development, and management. Who addressed organizational culture as "that's the way we do things around here"?

A high-involvement organization is an example of what type of OD intervention?

A manager makes a sexual advancement to an employee who rejects the advance. Later, the manager does not allow the employee to be promoted because of the rejection of the sexual advancement. This is an example of what type of sexual harassment?

Ken is an employee in your organization. When it comes to training and learning new skills, Ken says that he learns best by listening to lectures, audio recordings, and podcasts. What type of a learner is Ken?

You are the Senior HR Professional for your organization. You've just written the following statement in your company's code of conduct: the use of business resources for personal gain compromises the integrity of our company. What does this statement accomplish in the code of conduct?

Holly is the HR Professional for her organization and she's examining the type of exemptions for computer employees. What is the minimum rate that the computer employee must earn to be considered exempt?

Offering training in cross-cultural conflict management is one example of what?

A decision about outsourcing specialized labor would most likely be made at which stage of the organizational life cycle?

The best way for HR to contribute to the development of an organization's strategic plan using internal business operational factors is to do which of the following?

Which of the following types of interview is structured to cover specific areas related to the job requirements?

As a Senior HR Professional, you have been asked to also serve as the project manager for a new HR project in human resources. As a project manager, you must always plan for three constraints in every project. Which of the following is NOT one of the triple constraints of project management?

For several months, the management team has been struggling to come to grips with the need for a formal succession plan. About 30 percent of the workforce will reach retirement age within 10 years, and little has been done to prepare for the loss of knowledge in key roles that will occur as employees begin to retire. The team has come to a consensus that what is needed is a comprehensive plan, one that includes a mentor program for each of the key positions, identification of key skills that will need to be replaced, a recruiting strategy that attracts qualified candidates who are looking for longevity, and creating a more open culture. Which of the following can be used to accomplish these goals?

A ________ measures more than one variable against others.

Why is a job analysis important?

Which of the following decisions result in a workforce reduction or transfer of employees to other jobs?

Which of the following includes payments made to employees that are associated with wages and salaries?

Which of the following is not an example of a voluntary benefit?

Which of the following allows employees to work at home and connect to the office electronically?

Which of the following Acts provides protection to workers in the event of mass layoffs or plant closings?

Which of the following includes any costs the organization incurs for the benefit of employees, such as all forms of cash compensation?

Lisa is developing a new training course for company using the ADDIE approach for the seminar. Her assistant, Hans, asks what ADDIE means. Which of the following is the correct definition of ADDIE?

Which of the following would be the best choice of a profit-sharing plan if the employer wishes to improve organizational productivity through shared management and employee efforts?

Which of the following describes salting?

Job fulfillment from working with a talented peer group is an example of which of the following types of compensation?

The Federal Insurance Contributions Act requires employers to do which of the following?

The 16-year-old son of one of your friends is looking for a summer job and has been offered a job at a coal mine. Which of the following makes this illegal?

A key consideration for courts in cases involving workplace searches is which of the following?

____________programs involve employees and managers in improving the organization's productivity and sharing the benefits of success.

Which of the following Acts encourages the states to take the lead in developing and enforcing safety and health programs for businesses within their jurisdictions?

What is the best way to ensure that employees comply with the Drug-Free Workplace Act?

“When the workplace is permeated with discriminatory intimidation, ridicule and insult that is sufficiently severe or pervasive to alter the conditions of the victim's employment and create an abusive working environment, Title VII is violated.” This is a statement made with regard to which of the following sexual-harassment court cases?

As a Senior HR Professional, you should be familiar with intrinsic rewards and extrinsic rewards that your company provides for its employees. Which of the following is an example of an intrinsic reward?

An employee with a bachelor's degree, an employee who speaks English as a second language, and an individual over the age of 40 are all examples of what?

When does double breasting occur?

Employee Weingarten rights established which of the following?

If employees no longer want the union to represent them, they may petition the NLRB for which of the following?

Which of the following is illegal except in the construction industry?

Which of the following is an example of a nonqualified deferred-compensation plan?

When an individual files a charge of discrimination with the EEOC against an employer, what will the EEOC do?

Beth is a HR Professional for her organization and she's discussing the risk of growing her organization's business. What is risk and why would it be considered in HR for organizational growth?

If a dress-code policy prohibits the use of ethnic clothing, but an employee requests an accommodation based on their religious preference, how should the employer respond?

As a Senior HR Professional for your organization, you're coaching one of your employees on civil rights and employment. What does Title VII of the Civil Rights Act of 1964 accomplish?

This nonmathematical forecasting technique brings the participants together to share and discuss their ideas about the forecast. The ideas are then ranked based on the groups input. What technique is discussed?

Kelly's organization has posted a new job opening for their organization. This job opening is for a woman to be the restroom attended, for all women's restrooms and locker rooms, in their organization. Kelly believes, however, that the requirement for the applicant to be a female is a violation of the Title VII of the Civil Rights Act of 1964. Which one of the following is the best answer for this scenario?

Beth is a nonexempt employee and she earns $17.45 per hour in her job. She has worked 40 hours this week, but management has requested that Beth work seven more hours this weekend. What is the total payment, before taxes, that Beth will be due for her work this week?

A corporate manager regularly participates in discussion boards with a group of peers and one-on-one emails with a development specialist. He is mostlikely engaged in which of the following development activities?

What is the compa-ratio for an employee that earns $75,000 per year, but the midpoint for the role is $85,000 per year?

Nancy is creating training manual for her organization. She wants to use a photo as the course cover, but you think the photo is likely protected under copyright laws. How long does copyright protection last for photos?

Lucas has asked his manager to take time off from work because of a holiday his religion celebrates. Fran agrees but tells Lucas that he will be inspecting his project work to ensure that the work is accurate and not suffering because of the requested time off. This is an example of what?

The Hay System was developed in 1934 by Edward Hay and evaluates job using three factors. Which of the following factors is NOT one of the three elements of job evaluation of the Hay System?

As a Senior HR Professional, you should be familiar with certain precedent-setting cases related to equal employment opportunity. This case focused on the requirement for employees seeking internal transfer or promotions to possess a high school education and certain scores on aptitude tests. The court found under Title VII of the Civil Rights Act that the test could disparately impact ethnic minority groups. Which case is referenced?

The Occupational Safety and Health Act of 1970 grants employees the right to do all of the following except which one?

Which of the following scenarios best represents respondeat superior?

As an HR Professional in your organization, you need to be familiar with designing interview questions that are valid. Which type of validity is demonstrated by the job requirement of the applicant being able to design a web page in a particular software program your company uses?

Your organization has a retirement benefits plan that is covered by ERISA. Under ERISA, which of the following is your organization required to do for the plan participants?

John is a nonexempt employee in your company and he works Monday through Friday, 8AM to 5 PM. He will be flying from Chicago to Nashville on Sunday afternoon to represent your company in a trade show on Monday. The flight from Chicago leaves at 4PM and will arrive in Nashville at 6PM. How many hours of compensation is John eligible for because of the Sunday flight according to the Fair Labor Standards Act?

Which of the following points is important to effective lobbying: that is, attempting to influence or persuade an elected official to pass, defeat, or modify a piece of legislation?

Which of the following is a form of principled bargaining in which the parties look at all the issues and are able to make mutually agreeable trade-offs between those issues?

As an HR Professional, you need to be familiar with learning concepts. One such concept is orientation to learning. Which of the following statements best describes orientation to learning?

Sexual harassment is a form of sex discrimination and it is illegal in the US based on what law?

An organization is considering services it can successfully provide to its customers. One of the services, however, is deemed to be difficult to offer with a high degree of certainty of success. The organization has decided not to offer the service because of the risk in offering the service, and failing. What risk response is used in this scenario?

Human resources is often seen as a three-dimensional component of an organization. Which dimension of human resources focuses on long-term, future-focused approach to the methods to achieve human resource and organizational goals?

An organization would like to hire a 15-year old for some duties in their business. Which one of the following rules would be breaking the requirements of the child labor provisions of the FLSA?

Arbitrators chosen by all parties to resolve any disputes arising between them in the future are known as what?

You are a HR Professional for your organization and you're coaching Thomas on human resources practices, particularly the role of the HR Professional in strategic planning. You tell Thomas the importance of vision, mission, and values of an organization. Thomas asks what the difference is between vision and mission. Which one of the following best describes the difference between vision and mission for an organization?

Robert is the HR Professional for a construction company. He's working with several site managers to communicate the requirements of OSHA reporting. Robert wants to convey the requirements of OSHA's reporting for work-related injuries. Which one of the following is the OSHA definition of a work-related injury?

Which of the following are non-monetary rewards that a company can provide to its employees?

Each correct answer represents a complete solution. Choose all that apply.

The Older Worker Benefit Protection Act requires that an employee age 40 or older who is asked to waive their rights under the act must be given what?

Which of the following acts requires federal contractors or subcontractors with contracts of $25,000 or more to list all nonsenior management job openings with state employment agencies?

Which of the following Acts requires employers to pay nonexempt employees who perform regular duties before or after their regular hours or for working during their lunch period?

Which of the following tests is designed to measure an individual's knowledge and ability to apply skills in various areas, such as mathematics, typing, etc?

A reduced FMLA leave schedule means which of the following?

• Accurate records of time off are maintained.
• The employee is absent from work multiple times for the same illness or injury.
• The employee works fewer hours each day or week.
• The employee's leave schedule is disruptive to the work schedule.

For which of the following is “the highest standards of care and professionals in a legal context” a key component?