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Slack Certified Admin Exam Question and Answers

Slack Certified Admin Exam

Last Update May 18, 2024
Total Questions : 60

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Questions 1

What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?

Options:

A.  

The member would be automatically added to the new workspace and would be unable to leave.

B.  

The member would be notified that they have a new workspace that they can join and would be unable to dismiss it until they have joined the workspace.

C.  

There will be no changes to the member’s workspace list.

D.  

The member would be automatically added to the new workspace unless it is a hidden workspace.

Discussion 0
Questions 2

Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making.

The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it's time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt want to keep #bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn't want anyone posting in it.

What should Britt do?

Options:

A.  

Convert #bread-buds to private, archive it, and direct everyone to #carbohydrate-chats.

B.  

Delete #bread-buds, reference its messages as needed, and direct everyone to #carbohydrate-chats.

C.  

Remove all members from #bread-buds, and invite them to #carbohydrate-chats.

D.  

Post a message in #bread-buds redirecting everyone to #carbohydrate-chats, and archive #bread-buds.

Discussion 0
Questions 3

Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John’s IdP account.

What does Moshi need to do to ensure that John won't have access to Slack?

Options:

A.  

Change the email, and reset the password. Changing the email will end John’s Slack session.

B.  

Deactivating the IdP account will automatically delete the Slack account that was bound to it via SSO.

C.  

Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly.

D.  

Activate "Just-in-Time" de-activations to automatically remove John and any users who are inactivate for more than 14 days.

Discussion 0
Questions 4

Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages, because public channel message retention settings are set to delete messages after 20 days. The decision regarding this setting was made 2 years ago, and now the setting is no longer required.

Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.

Which settings and permissions should Teara change to promote increased communication outside of direct messages?

Options:

A.  

Changing the workspace’s message retention and deletion policy for all channels and direct messages to "Keep Everything" and allowing everyone to create channels

B.  

Sending an announcement in the #general channel notifying everyone to move conversations to channels and to DM Teara if you need a channel created

C.  

Changing the workspace’s public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and restricting the creation of channels to Owners only

D.  

Changing the workspace’s public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and allowing everyone to create channels

Discussion 0
Questions 5

Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.

What are two best practices Workspace Admins should follow in this scenario? (Choose two.)

Options:

A.  

Keep up to date on all channel naming conventions to accurately process requests.

B.  

Prepare for a decrease in workload since channel requests will need to be processed less frequently.

C.  

Create a process for channel requests.

D.  

Appoint other members of their workspace to help with the workload.

Discussion 0
Questions 6

How many integrations can be installed on a workspace on the Standard plan?

Options:

A.  

25 integrations

B.  

10 integrations

C.  

Unlimited

D.  

5 integrations

Discussion 0
Questions 7

Jorge is starting an Employee Resource Group for volunteers at his company to collaborate from across different business units. This group requires a workspace that is visible to all members of his organization, so that they can volunteer to join and follow the group’s progress. However, the group’s leaders want the rights to approve any members before they join.

Which access level should Jorge set for this workspace?

Options:

A.  

Open

B.  

Invite Only

C.  

By Request

D.  

Hidden

Discussion 0
Questions 8

In Large Inc’s Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.

Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

Options:

A.  

Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team’s fears about privacy.

B.  

Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.

C.  

Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.

D.  

Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with QUESTION NO:s and requests for help.

Discussion 0
Questions 9

GoodAdvertisements Inc works with several companies to support global advertising campaigns and are on a paid plan. They are preparing for a campaign launch that requires input from multiple companies.

GoodAdvertisements Inc wants the ability to coordinate effectively with the companies before and during their respective launch in a private channel, but it is not clear whether the companies use paid Slack plans. The Admins at the company want to take security precautions before inviting any outside individuals into their Slack workspace.

What is the best way for the Admins to have the individuals from the outside companies join the Slack workspace and ensure the process scales for future launches with other companies?

Options:

A.  

Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Single-Channel Guests. Set expiry dates for the Single-Channel Guests.

B.  

Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Multi-Channel Guests. Set expiry dates for the Multi-Channel Guests.

C.  

Have the Admins individually send out Single-Channel Guest invitations.

D.  

Ask the outside companies to upgrade to the paid plan. Then, share the launch channel externally to the companies, and set a reminder to unshare the channel when the launch is complete.

Discussion 0