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Salesforce Certified Associate Exam (SP25) Question and Answers

Salesforce Certified Associate Exam (SP25)

Last Update Nov 30, 2025
Total Questions : 122

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Questions 1

A Salesforce associate at Get Cloudy Consulting is working with a user to view multiple records and their related records on the same screen. Currently, the user uses multiple browser tabs.

Which app should the associate recommend for the user to view multiple records and their related records on one screen?

Options:

A.  

Salesforce Lightning Page

B.  

Salesforce Lightning Console

C.  

Salesforce Dashboard

Discussion 0
Questions 2

A salesforce associate is excited to find they can combine the challenge of learning new skills with the chance of winning prizes?

Options:

A.  

Super badges

B.  

Quests

C.  

Ranks

Discussion 0
Questions 3

A Salesforce associate is looking at a custom Contact list view and wants to show more information from the record.

What should they do to add the missing key columns?

Options:

A.  

Edit list filters

B.  

Select Fields to Display

C.  

Edit sharing settings

Discussion 0
Questions 4

Get Cloudy Consulting's growing marketing team is on a custom profile named Marketing Team.' The team currently has Read access to leads and opportunities- Two marketing managers need Edit access on leads.

What should the Salesforce associate do to grant them the access they need?

Options:

A.  

Create a permission set that grants Edit access to leads and assign it to the marketing managers.

B.  

Create a permission set that grants Edit access to leads and assign it to the marketing team.

C.  

Create a new profile that grants Edit access to leads and assign it to the marketing managers.

Discussion 0
Questions 5

A Salesforce associate wants to update an opportunity record they just closed. Which relationship is standard as a Lookup field on an opportunity?

Options:

A.  

Stage

B.  

Account

C.  

Quote

Discussion 0
Questions 6

Which sharing type shares a single, common infrastructure and code base?

Options:

A.  

Metadata

B.  

Multitenant

C.  

Trust

Discussion 0
Questions 7

How should an associate display the sum of all closed won Opportunity amounts at the Account level?

Options:

A.  

A custom report type

B.  

The Opportunity related list

C.  

A Roll-Up Summary field

Discussion 0
Questions 8

A manager is creating a dashboard for their team and wants each team member to receive a copy of the dashboard results by email each week.

What should the team members do to ensure they receive they weekly results?

Options:

A.  

Like the dashboard.

B.  

Subscribe to the dashboard

C.  

Follow the dashboard

Discussion 0
Questions 9

Get Cloudy Consulting (GCC) wants to migrate to Salesforce as its business continues to grow. GCC's needs include:

Communicating available products and services to its prospective customers

Improving its sales pipeline forecast and management quarterly revenue goals

Offering support to customers through its website, consider for implementation?

Options:

A.  

Service, Experience, and Marketing

B.  

Commerce, Service, and Marketing

C.  

Sales, Service, and Marketing

Discussion 0
Questions 10

Two users in the same opportunity record are seeing different fields.

What is the reason for this?

Options:

A.  

The missing fields are marked as hidden in Object Manager.

B.  

The users are assigned different profiles and page layouts.

C.  

The users have been configured with different Locales.

Discussion 0
Questions 11

Salesforce is built on objects like Account, Contact, and Opportunity.

What is a representation of an object?

Options:

A.  

A spreadsheet where the records are rows and the fields are columns

B.  

Physical visualization of an Account, Contact, or Opportunity

C.  

A set of relationships that link an Account, Contact, or Opportunity

Discussion 0
Questions 12

How can a user see only contacts from a specific city on the 'New This Week" list view without changing what other users see?

Options:

A.  

Change the permissions so they can only see records from the specific city.

B.  

Clone the list view with a new name, and filter by the specific c

C.  

Build a private report for contacts that is filtered by the specific city.

Discussion 0
Questions 13

A Salesforce associate is asked to add a new employee record to their client. Get Cloudy Consulting.

To which object should they add this record?

Options:

A.  

Accounts

B.  

Leads

C.  

Contacts

Discussion 0
Questions 14

A Salesforce associate is creating a report that needs to show changes uin a value over a series of point in time.

Which type of chart should the associate add to this report to help visualize these changes?

Options:

A.  

Line

B.  

Scatter

C.  

Donut

Discussion 0
Questions 15

What is the maximum number of rows a report will display?

Options:

A.  

5,000

B.  

3,000

C.  

2,000

Discussion 0
Questions 16

Get Cloudy Consulting (GCC) is currently tracking forecasting and revenue data in a spreadsheet and wants migrate this data to Salesforce.

Which solution should GCC consider?

Options:

A.  

Marketing Cloud

B.  

CRM Analytics

C.  

Sales Cloud

Discussion 0
Questions 17

A Salesforce associate is asked to share records about a carpool program with users.

Which type of group should the associate create?

Options:

A.  

Private Group(s)

B.  

Public Group(s)

C.  

A Queue

Discussion 0
Questions 18

A Salesforce associate is using Global Search to find a record but does not remember the name of the record they want to find.

What should the associate use to search for the record'

Options:

A.  

List view for each object

B.  

Object Manager

C.  

Wildcards and operators

Discussion 0
Questions 19

A Salesforce associate wants to learn more about converting Leads to Contacts. They enjoy learning in an asynchronous, gamified way.

Which resource should they use?

Options:

A.  

Salesforce Help

B.  

Trailblazer Community

C.  

Trailhead

Discussion 0
Questions 20

Cloud Kicks (CK) became a North American subsidiary of Get Cloudy Consulting (GCC).

What should the Salesforce associate do to show that GCC is part of the CK portfolio when creating the CK Account record?

Options:

A.  

View account hierarchy and select Add Child Account.

B.  

Select New on the child accounts related list.

C.  

Add Get Cloudy Consulting to the Parent Account field

Discussion 0
Questions 21

Refer to the screenshot that shows the top portion of the Salesforce Service app with areas labeled A, B, and C.

Get Cloudy Consulting (GCC) offers sales and services consoles to meet the various needs of its end users?

Where should GCC' end users go to change to the Sales Console.

Options:

A.  

App Launcher icon (Label A)

B.  

Search bar (Label b)

C.  

A dropdown in the navigation bar (Label C)

Discussion 0
Questions 22

Which Trailhead feature should Get Cloudy Consulting use to create a custom teaming path for its employees?

Options:

A.  

Projects

B.  

Trail mixes

C.  

Modules

Discussion 0
Questions 23

A Salesforce associate deletes an Account of a company that recently went out of business.

Which other related records are automatically deleted?

Options:

A.  

Any related leads

B.  

Any related cases

C.  

Any related opportunities

Discussion 0
Questions 24

Get Cloud Consulting (GCC) has started to use Salesforce for its sales and service divisions. GCC would like to automate a process and understands this can be done through declarative and programmatic solutions.

Which approach should GCC explore first?

Options:

A.  

A programmatic approach, unless there is a lack of resources

B.  

A declarative approach, as it allows for quicker and simpler problem resolution

C.  

A programmatic approach, as it is more customizable.

Discussion 0
Questions 25

A Salesforce associate has received a request to create new users for a group of new employees.

Where can the associate check the number of licenses available to be assigned to the new employees

Options:

A.  

Salesforce Help

B.  

Company Information

C.  

User Management Settings

Discussion 0
Questions 26

Which Salesforce role produces data-driven solutions by eliciting, documenting, and examining requirements around organizational challenges?

Options:

A.  

Business Analyst

B.  

User Experience Designer

C.  

Platform Developer

Discussion 0
Questions 27

Get Cloudy Consulting is rolling out Salesforce to its organization.

What should be used to allow additional field-level access to individual employees based on the their job duties?

Options:

A.  

Individual profiles

B.  

Permission sets

C.  

Role Hierarchy

Discussion 0
Questions 28

Get Cloudy Consulting encourages end users to update their own settings.

How can an end-user access their personal settings?

Options:

A.  

Click the gear, con in the header, then click Setup.

B.  

Click the profile icon in the header, then dick Settings.

C.  

Click the question mark icon in the header, then create a Case.

Discussion 0
Questions 29

An organization wants to implement Salesforce into its business model. The requirements include:

• Operations management

• Program management

• Grantmaking

• Fundraising

• Marketing

• Engagement

Which cloud is preconfigured to handle all of these requirements7

Options:

A.  

Analytics

B.  

Experience

C.  

Nonprofit

Discussion 0
Questions 30

What should the account owner at Get Cloudy Consulting use to learn the sum of the amount for each opportunity?

Options:

A.  

The Opportunity related list

B.  

A custom report type

C.  

A Roll-Up Summary field

Discussion 0
Questions 31

Get Cloudy Consulting requires a value in the Status field every time a record is created or edited.

What should they do to enforce this?

Options:

A.  

Make the field required in Object Manager.

B.  

Make the field required with a validation rule.

C.  

Make the field required in organization-wide defaults.

Discussion 0
Questions 32

A Salesforce associate wants a visual summary of opportunities in a list view. The associate would like to summarize, filter, and move opportunities along the pipeline.

What should they do to meet this requirement?

Options:

A.  

Create an Opportunity Summary report.

B.  

Create an Opportunity List View.

C.  

Create an Opportunities Kanban View.

Discussion 0
Questions 33

A Salesforce associate wants to connect with other Salesforce associates in their local area.

Which Salesforce resource allows them to network and collaborate with others based on role and location?

Options:

A.  

Trailblazer Connect

B.  

Salesforce Interest Groups

C.  

Trailblazer Community Groups

Discussion 0