Salesforce Certified AI Associate Exam (SP24)
Last Update Sep 15, 2024
Total Questions : 101
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Cloud Kicks implements a new product recommendation feature for its shoppers that recommends shoes of a given color to display to customers based on the color of the products from their purchase history.
Which type of bias is most likely to be encountered in this scenario?
The Cloud technical team is assessing the effectiveness of their AI development processes?
Which established Salesforce Ethical Maturity Model should the team use to guide the development of trusted AI solution?
Which best describes the different between predictive AI and generative AI?
To avoid introducing unintended bias to an AI model, which type of data should be omitted?
Why is it critical to consider privacy concerns when dealing with AI and CRM data?
What is the main focus of the Accountability principle in Salesforce's Trusted AI Principles?
Cloud Kicks relies on data analysis to optimize its product recommendation; however, CK encounters a recurring Issue of Incomplete customer records, with missing contact Information and incomplete purchase histories.
How will this incomplete data quality impact the company's operations?
Cloud Kicks wants to ensure that multiple records for the same customer are removed in Salesforce.
Which feature should be used to accomplish this?
A Salesforce administrator creates a new field to capture an order's destination country.
Which field type should they use to ensure data quality?
Cloud Kicks uses Einstein to generate predictions out is not seeing accurate results?
What to a potential mason for this?
A developer is tasked with selecting a suitable dataset for training an AI model in Salesforce to accurately predict current customer behavior.
What Is a crucial factor that the developer should consider during selection?
A financial institution plans a campaign for preapproved credit cards?
How should they implement Salesforce’s Trusted AI Principle of Transparency?
What is a key benefit of effective interaction between humans and AI systems?
Cloud kicks wants to decrease the workload for its customer care agents by implementing a chatbot on its website that partially deflects incoming cases by answering frequency asked questions
Which field of AI is most suitable for this scenario?
Cloud Kicks is testing a new AI model.
Which approach aligns with Salesforce's Trusted AI Principle of Incluslvity?
How does an organization benefit from using AI to personalize the shopping experience of online customers?