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RIBO Level 1 Entry-Level Broker Exam Question and Answers

RIBO Level 1 Entry-Level Broker Exam

Last Update Mar 25, 2026
Total Questions : 115

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Questions 1

Under the O.A.P. 1 Owner's Policy, what is the standard deductible for a "Direct Compensation - Property Damage" (DCPD) claim in Ontario?

Options:

A.  

$300.

B.  

$500.

C.  

$0.

D.  

$1,000.

Discussion 0
Questions 2

What is NOT an example of Equipment Breakdown for a commercial policy?

Options:

A.  

A thermostat failure in a commercial freezer.

B.  

An engine for a generator is suddenly deemed inoperable.

C.  

Smoke Alarms working intermittently due to a known faulty wiring issue.

D.  

Electrical damage to a conveyor system as a result of a power surge.

Discussion 0
Questions 3

A client who is a new driver has asked for the cheapest vehicle insurance policy available, and expressly requests a policy with no extra endorsements and with the lowest possible limits. Can a Broker sell such a policy to the new driver?

Options:

A.  

Yes, but document where you have informed the client of the risks of potentially being underinsured.

B.  

Yes, the client has the right to choose their policy as long as it meets the statutory requirements.

C.  

No, the Broker has a moral duty not to allow a client to be exposed to such liability.

D.  

No, as it will expose the broker to vicarious liability of an under-insured client.

Discussion 0
Questions 4

Which OPCF Form provides coverage for Automobile Insurance Policy, Family protection?

Options:

A.  

OPCF 22.

B.  

OPCF 23.

C.  

OPCF 44.

D.  

OPCF 6A.

Discussion 0
Questions 5

According to the Registered Insurance Brokers (RIB) Act, how long MUST Brokers maintain records of their transactions?

Options:

A.  

4 years.

B.  

5 years.

C.  

6 years.

D.  

7 years.

Discussion 0
Questions 6

A client requests an insurance policy that the Broker knows is fundamentally unsuitable for their needs but is the only one the client is willing to pay for. What is the Broker’s most ethical course of action?

Options:

A.  

Sell the policy to the client as requested to ensure the brokerage earns the commission.

B.  

Refuse to sell the policy and refer the client to a direct writer.

C.  

Explain the coverage gaps clearly, recommend the correct policy, and document the client's refusal in writing.

D.  

Inform the client that the requested policy is no longer available in the market.

Discussion 0
Questions 7

An insured dies in a fire at their home caused by careless smoking. What action will the insurer of the dwelling take?

Options:

A.  

Deny the loss to building and contents as the insured caused the fire.

B.  

Pay the loss to the building and contents to the insured's estate.

C.  

Pay the building and contents loss into Court in trust.

D.  

Be unable to pay the property loss as the named insured is no longer available to sign the proof of loss.

Discussion 0
Questions 8

Bob is operating a restaurant in downtown Toronto. He always keeps cleanliness of the restaurant and safety of his customers in mind. Angela, whose left leg was in a cast, visited the restaurant. She slipped and fell and injured herself. If Angela files a lawsuit against the restaurant, what type of liability is this?

Options:

A.  

Commercial General Liability.

B.  

Automobile Liability.

C.  

Contract Liability.

D.  

Personal Liability.

Discussion 0
Questions 9

A client advises that raccoons have been nesting in the attic and have caused significant damage. What coverage is provided under a homeowners policy for this situation?

Options:

A.  

As the damage occurred over a period of time, multiple deductibles will apply.

B.  

Damage is covered subject to the deductible.

C.  

Damage by raccoons is not covered unless damage has been done to building glass.

D.  

Damage is covered and no deductible applies.

Discussion 0
Questions 10

A broker is approached by a high-net-worth client who wants to place their unique collector car insurance with an unlicensed US-based insurer because the rates are significantly lower. What is the broker's primary obligation?

Options:

A.  

Place the coverage as requested to ensure the client is satisfied with the savings.

B.  

Refuse the business because brokers are strictly prohibited from dealing with unlicensed insurers.

C.  

Advise the client of the risks, obtain a signed "Unlicensed Insurer" disclosure, and ensure no licensed market is available.

D.  

Tell the client to contact the US insurer directly so the broker can avoid any legal responsibility.

Discussion 0
Questions 11

A new regulation has been introduced requiring brokers to prioritize data encryption in all communications with clients to enhance cybersecurity. According to the new regulation, what is the FIRST action a broker should take to comply with data encryption requirements?

Options:

A.  

Respond immediately to the client's urgent query.

B.  

Address the cybersecurity alert first.

C.  

Initiate the internal system update.

D.  

Discuss with a colleague which action to take first and wait for their formal approval.

Discussion 0
Questions 12

A building worth $100,000 is insured for $60,000 under a policy with an 80% co-insurance clause. Fire damages the building to the extent of $20,000. How much does the insurer pay?

Options:

A.  

$15,000

B.  

$18,000

C.  

$16,000

D.  

$20,000

Discussion 0
Questions 13

While reviewing a client's policy file, you learn that a pending policy change requires documentation of their risk mitigation measures. What should you do to collect and properly store this information in compliance with RIBO regulations?

Options:

A.  

Meet with the client to collect any relevant documentation, then store the hard copies in a secure file cabinet and in compliance with RIBO regulations.

B.  

Request electronic copies of the client's risk mitigation measures and securely store them with written confirmation of your discussion, in compliance with RIBO regulations.

C.  

Ask the client to provide a verbal confirmation of their risk management practices, note it in their file, and store it in compliance with RIBO regulations.

D.  

Schedule a meeting with the client to understand their current risk mitigation strategies and update the file accordingly.

Discussion 0
Questions 14

What is NOT asked on an automobile application?

Options:

A.  

Named Insured.

B.  

Effective Date.

C.  

License Plate.

. Loss Payee.

Discussion 0
Questions 15

A homeowner’s policy provides "Personal Liability" coverage. How does this differ from "Premises Liability"?

Options:

A.  

Personal Liability covers the insured’s legal responsibility for their actions anywhere in the world, whereas Premises Liability only covers the specific location listed on the policy.

B.  

Personal Liability only covers family members, while Premises Liability covers guests and strangers.

C.  

Premises Liability is a mandatory auto coverage, while Personal Liability is optional for homeowners.

D.  

There is no difference; the terms are used interchangeably in all insurance contracts.

Discussion 0
Questions 16

Under the O.A.P. 1 Owner's Policy, what is the purpose of the "Direct Compensation - Property Damage" (DCPD) section?

Options:

A.  

To allow an insured to collect for damage to their own vehicle directly from the at-fault party’s insurer.

B.  

To allow an insured to collect for damage to their own vehicle from their own insurer, even when they are not at fault.

C.  

To provide coverage for injuries to the driver regardless of who is at fault for the accident.

D.  

To provide a fund for people who are injured by motorists who have no insurance.

Discussion 0
Questions 17

A client is reviewing their automobile insurance renewal, which occurs on September 1, 2026. They are retired and have no dependent children. Following the 2026 SABS reforms, the broker notes that Caregiver and Housekeeping benefits are now optional. What is the most appropriate advice?

Options:

A.  

Advise the client to remove these benefits immediately to save on premium costs since they are retired.

B.  

Explain that these benefits now only apply to catastrophic injuries, so they are less valuable than before.

C.  

Perform a needs assessment to see if the client has other support systems, and explain that these benefits now cover "impairment" rather than just "catastrophic impairment."

D.  

Tell the client that because they are retired, the insurer will automatically remove these benefits on the renewal date.

Discussion 0
Questions 18

Which one of these is not covered by cyber insurance policies?

Options:

A.  

Loss of data storage equipment.

B.  

Software restoration costs.

C.  

Crisis communication management.

D.  

Costs to defend lawsuits.

Discussion 0
Questions 19

In which situation is it relevant for a property underwriter to request more information?

Options:

A.  

When the insured has children.

B.  

When there is a wood-burning stove in the home.

C.  

When the insured is over 65 years old.

D.  

When there is no mortgage on the home.

Discussion 0
Questions 20

Which statement best explains the difference between Guaranteed Replacement Cost (GRC) and Replacement Cost (RC) in property insurance?

Options:

A.  

GRC ensures full coverage for rebuilding a home, even if costs exceed the original estimate, whereas RC only reimburses up to the policy limit.

B.  

Depreciation is a factor for RC in claims, but not in GRC.

C.  

Commercial buildings are eligible for GRC, while RC applies only to residential properties.

D.  

RC guarantees full reimbursement for any loss, regardless of the coverage limits stated in the policy.

Discussion 0
Questions 21

John's Excavating commercial liability policy shows the description of operation as construction. John advises his Broker that he will be doing some snow removal for a period of 60 days. What should John's Broker do?

Options:

A.  

Advise the client that no action is required as the snow removal is being done for a short period of time.

B.  

Advise the client there is automatic coverage under the Commercial General Liability policy for additional operations.

C.  

Advise the client that the change in operations will be reported to the insurance company.

D.  

Advise the client to delay the snow-removal work until the policy renews to avoid complications.

Discussion 0
Questions 22

A Level 1 broker is interested in removing their "Acting Under Supervision" restriction to become a Level 2 (Unrestricted) broker. According to the RIBO licensing structure, what is the standard requirement to achieve this advancement?

Options:

A.  

Complete 2 years of experience as a Level 1 broker and pass the Level 2 (Technical) examination.

B.  

Complete 1 year of experience as a Level 1 broker and obtain a recommendation from their Principal Broker.

C.  

Simply complete 24 hours of Continuing Education (CE) credits in a single year.

D.  

There is no longer a Level 2; all brokers move directly from Level 1 to Level 3 Management.

Discussion 0
Questions 23

The insurance industry uses specific definitions to describe different perils under Crime coverages. What would be considered a Burglary loss?

Options:

A.  

A customer entered your insured's store and secretly carried off several items of merchandise without paying for them.

B.  

A group of violent people entered your insured's store, terrified the clerks on duty and carried away several items of stock and all the cash in the cash register.

C.  

A criminal hid in your insured's store until the store closed in the evening. They then stole several valuable items of stock and took all of the change left in the cash register. They then forced the rear door and escaped.

D.  

An employee stole funds from the cash register while making change for a customer.

Discussion 0
Questions 24

Amir, a client, phones the Broker to advise that his insured vehicle is being repaired in a garage. Amir has just signed an agreement for a rental car. Under O.A.P. 1, where would the coverage for his rental vehicle be found?

Options:

A.  

Newly Acquired Automobile.

B.  

Temporary Substitute Automobile.

C.  

Ontario Policy Change Form (OPCF) 27 Legal Liability for Non Owned Automobiles.

D.  

Ontario Policy Change Form (OPCF) 20 Coverage for Transportation Replacement.

Discussion 0
Questions 25

Many automobile insurers have introduced User-Based Insurance (UBI) programs (e.g., Telematics) to help determine rating and insurance premiums. Which MOST accurately describes elements that a UBI program tracks?

Options:

A.  

Time of day driven and rapid acceleration.

B.  

Number of drivers in the vehicle and hard braking.

C.  

Where the vehicle is driven and gross vehicle weight.

D.  

Number of kilometers driven and occupation.

Discussion 0
Questions 26

Raj is reviewing optional Income Replacement Benefits with a customer who already has a workplace disability plan. What should Raj do before advising the customer to opt out?

Options:

A.  

Review the customer's workplace plan and ensure it covers automobile accidents.

B.  

Recommend opting out immediately to avoid duplicate coverage.

C.  

Refer the customer to a life and health advisor if the customer has questions.

D.  

Advise the customer that auto accidents are always covered by their workplace plan.

Discussion 0
Questions 27

Which item is NOT covered under the Standard Equipment breakdown coverage?

Options:

A.  

Boilers.

B.  

Hot water tanks.

C.  

Compressors.

D.  

Office water coolers.

Discussion 0
Questions 28

Leo, a Broker, is working on four different requests for new Automobile Insurance quotes that are due by the end of the day. While working on the requests, Leo receives an email from an existing client about a Sewer Back-Up claim in progress. What should Leo do next?

Options:

A.  

Assume the client has already reported the claim to their Insurance Company and take no action.

B.  

In compliance with The All-Comers (TAC) Rule, continue working on the Automobile quotes and contact the client later in the day.

C.  

Contact the client to assess the severity of the damage, provide reassurance and start the claims process.

D.  

Inform the clients that they will contact them once they have completed the Automobile quotes.

Discussion 0
Questions 29

Section II - Liability Coverage of the Homeowners Comprehensive policy provides coverage for Voluntary Payment for Damage to Property in which situation?

Options:

A.  

Damage to a ride-on lawn mower rented from a local rent-all establishment.

B.  

Damage caused by a guest, who backed an automobile into a portable barbecue which the insured had borrowed from a neighbour.

C.  

Property of others damaged intentionally by the insured's 10 year old son.

D.  

Theft from insured's premises of a shotgun on loan from a local sporting goods store.

Discussion 0
Questions 30

While a dentist is working on a patient, there is a power outage resulting in damages to the dental chair and x-ray machine. Under which coverage of the commercial policy can the business claim the damages?

Options:

A.  

General Liability.

B.  

Professional Liability.

C.  

Stock Coverage.

D.  

Equipment Coverage.

Discussion 0
Questions 31

According to the Statutory Conditions of an Automobile Policy (O.A.P. 1), if the insurer chooses to terminate the policy, they must provide a refund of the unearned premium. How must this refund be calculated?

Options:

A.  

On a short-rate basis, allowing the insurer to keep an administrative fee.

B.  

On a pro-rata basis, representing the exact proportion of the unused premium.

C.  

On a flat-rate basis, regardless of the time remaining in the policy term.

D.  

The insurer is not required to provide a refund if the termination is due to a claim.

Discussion 0
Questions 32

A homeowner decides to rent out their property as an Airbnb but does not inform their insurer. What could be the consequences of this material change?

Options:

A.  

The policy will remain unchanged, as short-term rentals are automatically covered.

B.  

The insurer may deny claims related to rental activities due to undisclosed risk.

C.  

The insurer will provide coverage but with a higher deductible for rental-related claims.

D.  

The premium will automatically increase to reflect the new use.

Discussion 0
Questions 33

According to the Registered Insurance Brokers (RIB) Act, a "Principal Broker" is primarily responsible for which of the following?

Options:

A.  

Ensuring that all individual brokers within the brokerage are meeting their sales targets.

B.  

Managing the marketing and advertising strategies of the brokerage.

C.  

Ensuring that the brokerage and all its registered individuals comply with the Act, regulations, and by-laws.

D.  

Personally handling all claims settlements for every client of the brokerage.

Discussion 0
Questions 34

Iqbal was involved in an automobile accident and was charged with the impaired operation of a motor vehicle. As a result, the insurance company is declining to repair Iqbal's vehicle under his collision coverage. Iqbal is adamant that he was not impaired at the time of the accident. What should the Broker do?

Options:

A.  

Advise Iqbal that as he has been charged with impaired operation of a motor vehicle, he has voided his automobile policy, including the collision portion. There is nothing that can be done to repair or replace his vehicle under his insurance policy.

B.  

Advise Iqbal that he has the option to file a not guilty response. Upon evidence that the impaired conviction is dismissed, the Broker will submit this documentation to the insurer for settlement under the collision coverage on his policy.

C.  

Remind Iqbal that he should not have been driving while his ability to do so was impaired. Provide a quote for a new policy and include the surcharge that would follow an impaired conviction.

D.  

Advise Iqbal that even though he was at fault in the accident he should seek legal council and bring suit against the other driver in the hopes that he could get some money to repair or replace his vehicle.

Discussion 0