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BICSI Registered Communications Distribution Designer (RCDD) Question and Answers

BICSI Registered Communications Distribution Designer (RCDD)

Last Update May 1, 2024
Total Questions : 288

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Questions 1

External resources are required for a program. The program manager receives bids from multiple vendors and presents the top vendor to the program governance board. One program governance board member asks the program manager to select a vendor that was dismissed early in the selection process because they were not on the approved vendor list The program manager learns that this program governance board member has a personal connection to this vendor

What should the program manager do?

Options:

A.  

Add the vendor to the approved list

B.  

Report an ethics violation

C.  

Agree to engage the vendor due to the program governance board member's program influence

D.  

Initiate a new vendor selection bid process

Discussion 0
Questions 2

A program manager at a pharmaceutical company plans a new drug development effort. The development is slated to yield three drug variants. The program manager articulates the program scope boundaries.

Which of the following deliverables captures these items?

Options:

A.  

Program scope management plan

B.  

Program governance plan

C.  

Program scope statement

D.  

Program work breakdown structure

Discussion 0
Questions 3

The program manager plans to address a negative cost variance generating a red flag in the program management status report. What should the program manager do?

Options:

A.  

Contact the project sponsors to present the details, impacts, and possible corrective actions regarding the negative cost variance

B.  

Gather all the details, analyze impacts, determine corrective actions and present the findings to the governance board for direction

C.  

Work with program sponsor to compile impact analysis data to obtain additional funding for the program

D.  

Ask the program team to compile all details, analyze impacts, determine corrective actions and present to the governance board for direction

Discussion 0
Questions 4

ICT project installation issues that require coordination with mechanical, electrical and/or other "trades" can be BEST accomplished by

Options:

A.  

coordinating with the job site supervisors

B.  

issuing an RFI to the General/Prime Contractor

C.  

texting or calling the General/Prime Contractor

D.  

issuing a Change Order

Discussion 0
Questions 5

In a PTP network using optical fiber, the ________ is responsible for media conversions from the optical fiber to the balanced twisted pair network within the residence.

Options:

A.  

ONU

B.  

OS

C.  

ONT

D.  

OLT

E.  

OLTS

Discussion 0
Questions 6

During the design phase, drawings for ICT communications spaces should be reviewed for Standards compliance and

Options:

A.  

cost projections.

B OSHA specifications

B.  

client requirements

C.  

equipment availability

Discussion 0
Questions 7

A global financial system is being delivered by the program learn to allow access from anywhere in the world Following a new cross-border regulation applying to privacy of local banking data accessed from abroad, the CEO of the bank requests that an external audit be conducted lo validate compliance with this new regulation. This event, which was not anticipated al this phase of the program, will generate additional work tor the program learn. This effort Is not included in the current program roadmap and benefits delivery plan

What immediate actions should the program manager take?

Options:

A.  

Negotiate with the CEO in an attempt to avoid the audit.

B.  

De-scope the capabilities of the system to not allow access from abroad

C.  

Accept the risk of the audit and continue the program as planned

D.  

Assess the impact of the audit and potential remediation on the program

Discussion 0
Questions 8

An ICT distribution designer is reviewing design documents with the owner to gam approval for an ER design. Which of the following information about the site shall be included?

Options:

A.  

Sustainability requirements

B.  

Suitability requirements

C.  

Access and/or service provider requirements

D.  

Designer requirements

Discussion 0
Questions 9

A program manager takes over a global program from another program manager. Upon arriving on-site, the program manager immediately sees that stakeholders are upset because of a lack of updates and communications about the program.

What should the program manager do first?

Options:

A.  

Review the program governance plan and communication log

B.  

Review the program communications management plan and stakeholder register

C.  

Review the stakeholder engagement plan and stakeholder matrix

D.  

Notify the executive sponsor and update the program issue tog

Discussion 0
Questions 10

You are designing a multi-story dwelling and need to place the CTR's. Every floor is not available. What is the alternate spacing for the CTRs?

Options:

A.  

Every 2 floors

B.  

Every 3 floors

C.  

Every 4 floors

D.  

Every 5 floors

E.  

1st floor and midway up through the height of the building

Discussion 0
Questions 11

A program manager is working with the sponsor, stakeholders, and steering committee to formulate a program's benefits sustainment and transition plan What should the program manager do to create this plan?

Options:

A.  

Identify key measures to compare expected benefits in the benefits management plan with actual performance once benefits sustainment and program transition starts

B.  

Assign creation of the benefits sustainment plan to the organization responsible for monitoring and controlling the sustainment period

C.  

Interview stakeholders and revise the benefits management plan to provide new insight into the program's execution and benefits sustainment period

D.  

Update the benefits management plan, and provide a copy to the organization responsible for measuring the sustainment period

Discussion 0
Questions 12

What is the OPTIMAL lime in the construction process for ICT submittals to be reviewed by the ICT distribution designer?

Options:

A.  

After the contract is awarded and before project close out

B.  

As part of the contract bid process to prevent project delays

C.  

Before the contract is awarded

D.  

At the beginning of the close out process

Discussion 0
Questions 13

In a PON deployment, which active device is installed at the work area?

Wireless access point

Options:

A.  

Optical amplifier

B.  

Optical line terminal

C.  

Optical network terminal

D.  

Splitter

Discussion 0
Questions 14

A 3 trade size conduit is sized at

Options:

A.  

78 mm (3 in)

B.  

91 mm (3 1/2 in)

C.  

103 mm (4 in)

D.  

129 mm (5 in)

Discussion 0
Questions 15

What is the MINIMUM fire rating for telecommunications spaces walls and wall linings, if not specified otherwise by local Authority Having Jurisdiction (AHJ)?

Options:

A.  

One hour

B.  

Two hours

C.  

Three hours

D.  

No minimum requirement

Discussion 0
Questions 16

A program manager is appointed to manage a new program. The organization's leadership has specified a list of benefits (hat the program should deliver and has requested that the program manager determine when incremental benefits can be realized.

What should the program manager do first?

Options:

A.  

Develop the benefits sustainment plan

B.  

Develop the program management plan

C.  

Develop the program roadmap

D.  

Develop the component project schedules

Discussion 0
Questions 17

A component project manager escalates an issue regarding a key stakeholder to the program manager. The key stakeholder does not respond to emails or phone calls and the project manager believes this key stakeholder is exhibiting a negative attitude toward the work. The key stakeholder has a significant influence over the component project which could impact other components if delays occur. The program manager's attempts to reach the stakeholder via email also fail.

What should the program manager do next?

Options:

A.  

Escalate the issue to the stakeholder's supervisor.

B.  

Escalate the issue to the program governance board as delays will impact the program

C.  

Update the program risk register to reflect a realized risk and execute the documented risk response

D.  

Attempt to call the key stakeholder, if unsuccessful, visit their office to identify potential risks

Discussion 0
Questions 18

A sponsor decides that the business environment is unfavorable for continuation of a program.

The sponsor asks that the program be closed.

What items should be completed as part of the program's final report?

Options:

A.  

Lessons learned, successes and failures, and financial and performance assessments

B.  

Final updates to the benefits register, successes and failures, and resource disposition

C.  

Financial and performance assessments, successes and failures, and reason(s) for program closure

D.  

Knowledge transition, successes and failures, and reason(s) for program closure

Discussion 0
Questions 19

A program manager has four projects pending approval Senior management asks the program manager to identity a project for potential elimination based on the return on investment. The program manager has the following information to guide and support the decision.

Which project should the program manager select to be cancelled?

Options:

A.  

Project A

B.  

Project B

C.  

Project C

D.  

Project D

Discussion 0
Questions 20

A project is assigned to a qualified project manager by the program manager I he client rejects the project manager due to a lack of proper qualifications to manage such a project

What should the program manager do next?

Options:

A.  

Reassess the project manager's credentials

B.  

Assign a different project manager

C.  

Review the skill requirements of the project.

D.  

Apply the competence assessment techniques to resolve the issue

Discussion 0
Questions 21

A company wants to perform a preliminary stakeholder analysis lo assess a new program's support. What should the program manager develop'?

Options:

A.  

Program communications management plan and the stakeholder charter

B.  

Responsible accountable consult and inform (RACI) matrix stakeholder list, and escalation process

C.  

Stakeholder strengths weaknesses, opportunities and threats (SWOT) analysis

D.  

Stakeholder engagement plan, stakeholder register, and stakeholder map

Discussion 0
Questions 22

The program manager takes over a poorly performing program After a review of the documentation and interviews with the program sponsor, stakeholders and program constituents, the program manager realizes that the program is not aligned with the corporate/organizational goals. The program manager must realign the constituent protects and components to meet the program's needs

What action should the program manager take to realign the program?

Options:

A.  

Assess the program schedule and determine how to maintain all projects and components within the program

B.  

Discuss the situation with the program stakeholders and let them decide which projects to accelerate and which to close

C.  

Discuss the situation with the program sponsor(s) and let the sponsor(s) make the decision as to which projects to accelerate and which to close

D.  

Develop a change request to present to the governance board, accelerate some projects, close some projects and reassign some resources

Discussion 0
Questions 23

During program execution, a program manager receives feedback from an executive sponsor (hat some program stakeholders may not understand the intended benefits of the program. Which will provide the greatest value to clarify stakeholder perceptions?

Options:

A.  

Performing a stakeholder analysis

B.  

Updating the stakeholder communications requirements

C.  

Redistributing the benefits management plan

D.  

Redistributing the program charter

Discussion 0
Questions 24

One of the constituent project managers asks a new program manager to obtain approval for an additional key project requirement. A tolerance range is set, if the tolerance range is too narrow on a program what effect will multiple minor changes have on the program?

Options:

A.  

Reduction in program quality

B.  

Degradation of program communications

C.  

Reduction in program risk

D.  

Slow down in program implementation

Discussion 0
Questions 25

The program director of a four-year program, estimated to require 600.000 person-days effort, notices that team morale has decreased over the last three months. The program is at a critical stage with 70% completion through the last phase. A number of defects are found that result in teams working additional hours. The program director requests that the program management office (PMO) gather metrics to monitor the situation

Which of the following metrics should the PMO capture on a monthly basis?

Options:

A.  

Billable hours charged to the program, non-billable hours charged to the program, quantity of defects per full-time equivalent (FTE)

B.  

Absenteeism rate staff turnover quantity of defects, total hours worked average number of FTEs

C.  

Amount of hours spent on rework of software coding retesting, and on non-rework activities

D.  

Absenteeism rate staff turnover and leave liability

Discussion 0
Questions 26

Company A recently signed a contract with a strategic business partner, Company B, to jointly roll out a new technology Company B is excited about the joint marketing opportunity Company A's component Quality Assurance team has expressed concerns to you the program manager, Ural the product is being rolled out prematurely and has identified potential issues with backend support systems. QA, however, assures you that a manual work around is possible, but not ideal Company B requests an enhancement to the new product. In a meeting with Company B, you determine that additional funding will be required and resources allocated and scheduled

What is your MOST appropriate next step?

Options:

A.  

Secure funding from another project that was cancelled

B.  

Use an integrated change control process

C.  

Use the available management reserve

D.  

Advise Company B that funding and resources are not available

Discussion 0
Questions 27

What actions are taken in the process of developing and maintaining a program risk register?

Options:

A.  

Assign ownership of risks with appropriate responsibilities, document agreed-upon response strategies and provide the foundation for the risk management plan

B.  

Assign ownership of risks with appropriate responsibilities, document agreed-upon response strategies and identify the root cause of potential risks

C.  

Assign ownership of risks with appropriate responsibilities, document agreed-upon response strategies, and proactively manage program issues

D.  

Assign ownership of risks with appropriate responsibilities, document agreed-upon response strategies, and identify residual risks.

Discussion 0
Questions 28

Which of the following statements Is CORRECT concerning best practice for horizontal cable management panels?

Options:

A.  

One RU of management panel for each RU of cable patch panel plus one additional RU of cable management

B.  

Two RU of cable management panel for each RU of patch panel

C.  

Three RU of cable management panel for each RU of patch panel

D.  

Two RUs of management panel for each RU of cable patch panel plus two additional RUs of cable management

Discussion 0
Questions 29

A program will generate revenue for several years after it ends. The program manager and the operations manager, who are accountable for managing the benefits after program closure, are in disagreement. The operations manager is concerned that information necessary for managing the processes and benefits after program closure will be unavailable. The program manager expresses that managing the benefits after program closure is not within the scope and must be managed through the scope management plan.

What should the program sponsor do?

Options:

A.  

Direct the operations manager to allocate a resource to the program to ensure that knowledge transfer and process development occur before closure

B.  

Direct the operations manager to allocate the necessary resources to establish proper plans for accepting the benefits and processes after program closure.

C.  

Direct the program manager to develop the necessary plans to ensure benefits can be transitioned and sustained after program closure.

D.  

Direct the program manager to assess the impact of this change and follow the established change management process

Discussion 0
Questions 30

An unforeseen geopolitical risk impacts a program to establish a company's operations abroad. Stakeholders now want to establish a risk response team to define a mitigation plan. Ultimately what appeared to be a significant risk resulted in a negligible risk.

What should the program manager recommend to stakeholders for future similar situations?

Options:

A.  

Accept the risk

B.  

Seek an expert opinion

C.  

Establish an on-call risk response team

D.  

Review the risk severity matrix

Discussion 0
Questions 31

A program manager has a multiple-project program that is scheduled to be completed by year's end. During the program delivery phases of the protects several mandatory changes are identified that would extend the program's completion date

What is the next step for the program manager?

Options:

A.  

Apply resource leveling to ensure the program is completed on schedule

B.  

Update the schedule to reflect the extended completion date

C.  

Adjust working hours to ensure the program is completed on schedule

D.  

Submit a change request to extend the program schedule

Discussion 0
Questions 32

When considering pathway types, the ICT distribution designer should consider the applicable MICE factors as defined in TIA 568 for structured cabling systems and components MICE 3 relates to

Options:

A.  

commercial environment

B.  

heavy industrial environment

C.  

medical environment

D.  

light industrial environment

Discussion 0
Questions 33

A request for proposal (RFP) yields a bid with a better delivery schedule and a lower cost, but originates from a vendor not on the prequalified vendor list During the final review of the RFPs the program manager is informed that the new bidder is a relative of the project manager. Although the bid meets all company policies, the program manager is concerned about a conflict of interest.

What should the program manager do?

Options:

A.  

Select the best bid from the prequalified vendor list

B.  

Accept the bid from the new vendor and document the decision.

C.  

Advise the sponsor of a possible conflict of interest prior to awarding the bid

D.  

Add the new vendor to the prequalified list and replace the project manager

Discussion 0
Questions 34

During the last steering committee meeting, a program manager presented the benefits register to the program governance board. Since the intended benefits of the program were realized the program manager was asked to transition the program into operations.

At this stage, what is expected during the post-review session organized by the program manager?

Options:

A.  

Earned value (EV) report

B.  

Customer sign-off

C.  

Benefits register updates

D.  

Feedback and lessons learned

Discussion 0
Questions 35

The program manager wants to ensure that a program contributes to shareholder value. The program manager should verify alignment with which of the following?

Options:

A.  

Program charter

B.  

Organizational structures and policies

C.  

Organizational strategic objectives

D.  

Program governance plan

Discussion 0
Questions 36

The number of emerging risks increases in a component project and the program manager tails behind in reviewing) and approving the plans. This Impacts the component project manager's ability to effectively address the risks.

In this situation, what should the program manager change about the risk management plan?

Options:

A.  

Allow the component project manager to delegate risk management responsibilities

B.  

Assign the resolution of project-level risks to the component project manager

C.  

Include risk escalation policies and procedures in the risk response plan

D.  

Increase flexibility with risks that require a risk response

Discussion 0
Questions 37

The program sponsor returns from a board of directors meeting alter identifying a significant risk to the program schedule. This may Impact the program's benefits realization

What should the program manager do next?

Options:

A.  

Update the program benefits management plan and risk register

B.  

Implement the mitigation plan for the identified risk

C.  

Adjust the program scope to avoid the risk

D.  

Document the risk and create a mitigation plan

Discussion 0
Questions 38

Program A is dependent upon program B lo complete benefits sustainment for two benefits Program A is on track to meet program benefits However program B's program manager has just advised that program B has been closed.

What should program A's program manager update and review first with the stakeholders?

Options:

A.  

Benefits sustainment plan

B.  

Benefits register

C.  

Benefits management plan

D.  

Benefits transition plan

Discussion 0
Questions 39

For a cost estimate, an ICT distribution designer should produce a document listing each task with a cost placed beside them. The type of document used is a

Options:

A.  

SoW.

B.  

spare ad sheet

C.  

worksheet

D.  

database

Discussion 0
Questions 40

A program manager is concerned because several change requests in a component project are causing delays to the program's work package milestones. There are insufficient skilled resources within the component project to complete both the change requests and the milestone tasks.

What should the program manager do next to address this risk?

Options:

A.  

Prioritize which resources are critical to the project based on an impact analysis of the critical change requests and update the program roadmap.

B.  

Prioritize which change requests are critical to the project based on an impact analysis, resource only critical change requests until overdue milestones are achieved, and update the risk register

C.  

Mandate that no component project change requests will be processed until overdue milestones have been completed and update the risk register to reflect this

D.  

Add the lack of skilled resources to facilitate the large number of change requests to the issue log

Discussion 0
Questions 41

Which requirement does the ICT distribution designer provide to the Mechanical Engineer in charge of the HVAC design for a Telecommunication Space?

Options:

A.  

The heat load (BTU (calories/hour) of all equipment installed within the space

B.  

Location of the telecommunications own dedicated electrical distribution panel

C.  

The quantity and size of HVAC vents needed for the room

D.  

Location and size of condensate drain

Discussion 0
Questions 42

A program manager for the construction of a ship reviews the program management plan with a shipyard representative. The shipyard representative indicates that while 65 percent progress was anticipated only 60 percent has been achieved

What should the program manager do to ensure benefits realization?

Options:

A.  

Conduct a program performance analysis based upon the deviation, and update the program business case to reflect the schedule delay

B.  

Inform the program sponsor and the steering committee of the delay, and validate the program business case

C.  

Analyze the impact of the delay, review risks, identify any corrective actions, and update the benefits management plan

D.  

Update the program schedule, and escalate the issue to the program management office (PMO) to accelerate shipyard work.

Discussion 0
Questions 43

Identify the core switch(es) and server(s) of the data center in the diagram below by dragging the appropriate term into each box in the diagram.

Options:

Discussion 0