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Principles of Management at Western Governors University(IAC1) Question and Answers

Principles of Management at Western Governors University(IAC1)

Last Update Sep 18, 2025
Total Questions : 48

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Questions 1

Which employee selection instrument would be most appropriate when trying to determine how well an individual can participate in a variety of physical job requirements? Choose 1 answer

Options:

A.  

Cognitive ability test

B.  

Personality ambitions test

C.  

Performance test

D.  

Integrity test

Discussion 0
Questions 2

The person supervising a new advertising campaign was not sure that the team fully understood the technical side of the product they were working on and wanted to get a different perspective.

Which technique would be most appropriate in stimulating conflict?

Choose 1 answer

Options:

A.  

Bringing in outsiders

B.  

Appointing a devil's advocate

C.  

Authoritative command

D.  

Compromise

Discussion 0
Questions 3

An executive arrived in a country and was instructed to take the "lift" to the second floor. The executive did not understand the meaning of "lift." Which type of cross-cultural communication barrier is this? Choose 1 answer

Options:

A.  

Barrier caused by differences among perceptions

B.  

Barrier caused by semantics

C.  

Barrier caused by tone differences

D.  

Barrier caused by relativism

Discussion 0
Questions 4

The manager of a corporation provided training and other resources needed by employees to carry out change and perform their jobs under new rules being implemented. Which approach to change was the manager using in this situation? Choose 1 answer

Options:

A.  

Negotiation and reward

B.  

Education and communication

C.  

Participation and involvement

D.  

Facilitation and support

Discussion 0
Questions 5

A corporation listens to people who are affected by change and solicits suggestions from people throughout the organization. Which strategy is the corporation using to overcome resistance to change? Choose 1 answer

Options:

A.  

Participation and involvement

B.  

Negotiation and reward

C.  

Facilitation and support

D.  

Education and communication

Discussion 0
Questions 6

Why might a company choose to adopt an organic structure instead of a mechanistic structure? Choose 1 answer

Options:

A.  

It is more stable than a bureaucracy.

B.  

It has formal lines of authority.

C.  

It is efficient and controlled in a stable environment.

D.  

It is less rigid and emphasizes flexibility.

Discussion 0
Questions 7

In which situation would it be reasonable for an employer to accommodate the needs of a worker with a disability? Choose 1 answer

Options:

A.  

Providing a list of accommodations that the company is willing to make available to all potential employees

B.  

Providing a Braille keyboard for a worker who is visually impaired

C.  

Providing a germ-free environment for a worker participating in a bone marrow transplant program

D.  

Providing an environment for a mentally ill worker where the worker does not have to interact with others

Discussion 0
Questions 8

Which stage ofthe conflict process is considered a distinct stage because of its importance in intervening between perceptions or emotions and overt behavior? Choose 1 answer

Options:

A.  

Outcomes

B.  

Cognition

C.  

Opposition

D.  

Intentions

Discussion 0
Questions 9

Entrepreneurs who want to start a new business need to understand the level of risk and both dimensions.

What do entrepreneurs use to assess levels of risk and innovation?

Choose 1 answer

involved in establishing a new venture and must then decide if they are comfortable with

Options:

A.  

Collaboration tracking matrix

B.  

Innovation creation diagram

C.  

Entrepreneurial loss function diagram

D.  

Entrepreneurial strategy matrix

Discussion 0
Questions 10

A company believes that their manufacturing processes can be measured, analyzed, improved, and controlled. They have the commitment of the entire organization, particularly top management, to initiate a quality control process. The company has decided to produce output of their product at or below a particular defect level with the goal of improving all of their processes to that level of quality or better.

Which quality process is the company using?

Choose 1 answer

Options:

A.  

ISO 9000

B.  

Customer relationship management

C.  

Reengineering

D.  

Six Sigma

Discussion 0
Questions 11

What is the process that Includes automation or support of customer processes, direct communication with customers, and analysis of customer data for a broad range of purposes? Choose 1 answer

Options:

A.  

Customer liaison policy

B.  

Customer association organization

C.  

Customer connection society

D.  

Customer relationship management

Discussion 0
Questions 12

A company is attempting to be efficient by offering a no-trills product. What type of strategy is the company pursuing? Choose 1 answer

Options:

A.  

Operational

B.  

Resource

C.  

Functional

D.  

Low-cost

Discussion 0
Questions 13

The director of human resources for a start-up company is reviewing staffing needs and has discovered a labor deficit. How can the director use strategic human resource planning in this situation? Choose 1 answer

Options:

A.  

Plan to reduce turnover through nonfinancial rewards

B.  

Implement employee conflict resolution system

C.  

Reconcile employee supply and demand

D.  

Establish strategic goals for improvement of manufacturing performance

Discussion 0
Questions 14

What is the activity called when a corporate project team is created to develop a new product? Choose 1 answer

Options:

A.  

Competitive innovation

B.  

Intrapreneurship

C.  

Venture capitalism

D.  

Benchmarking

Discussion 0