Project Management Professional (2025 Version)
Last Update Oct 15, 2025
Total Questions : 594
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After a project learn has been working on a project for several months, the project Is cancelled The project sponsor Is putting pressure on the project manager to perform closeout duties as fast as possible so that the project team can move on to other work. The project sponsor has instructed the team not to waste time archiving the project artifacts for the cancelled project.
How should the project manager handle this situation?
A company is initiating a project to decommission inefficient sales channels. Several stakeholders argue that one channel that indicates a downturn in generating value is still more efficient than some of the channels that are planned to remain.
What should the project manager do?
After a project team has been working on a project for several months the project is cancelled. The project sponsor is putting pressure on the project manager to perform closeout duties as fast as possible so that the project team can move on to other work The project sponsor has instructed the team not to waste time archiving the project artifacts for the cancelled project
How should the project manager handle this situation?
During the early phases of a project, mitigation actions were not executed in a
timely manner; therefore, the project schedule was impacted. Several project stakeholders are
now frustrated with the delays.
What should the project manager have done to manage the issue?
During a project gate review meeting, it is identified that one of the project
deliverables will require corrective actions to meet the project quality requirements. What
should the project manager do first?
A project manager has been managing a highly complex project. The project manager has ensured that all of the required tasks have been completed. During a recent external audit. The project manager was informed of a heavy penalty being levied on the project for the latest module that was implemented
What should the project manager have done to ensure that there were no liabilities arising from the recent implementation?
A supplier was supposed to mobilize a government-issued, licensed piece of
equipment two days ago, but did not. The procurement manager was informed that the
supplier failed to check the validity of the license, which expired last week. The supplier had
already submitted an application to the authorities, but it generally takes one to three weeks to process the application, which will affect the critical path.
Which action should the project manager take?
During a project review meeting, the project sponsor is worried that the protect may not be delivering results as planned Based on that the project manager is evaluating the project status. What information should the project manager use as an indicator that the project is actually delivering value?
A project manager brings in a new team member from an agile environment to work in a predictive environment The project manager expects to leverage the new team member's agile experience with the existing team members.
What should the project manager do to integrate the new team member effectively?
A company is moving its headquarters to another city. The project manager responsible for the assignment has been using a predictive approach during the transition. However, the information systems will be migrated using an agile approach. The project manager needs to decide which kind of control to sign with the vendor responsible for migrating the systems.
How should the project manager address this situation?
A company that is introducing a new product into the market by the end of the year requires a storage and distribution facility to be built. During the monthly stakeholder meeting, it is discovered that the location for implementation is a government-owned area
What should the project manager do first?
A labor union contract negotiation is delaying the completion of a project to build
a new manufacturing plant. Because the labor contract was due for renewal this year, the
project manager documented the negotiation process as a risk to the project. The project
was about to start the first phase of equipment installation at the plant when the negotiation began.
How should the project manager address the situation?
During a meeting to define project scope a stakeholder tells the project manager that the main requested feature in the contract is not applicable, and this is documented m the lessons learned. What should the project manager do?
A project manager is preparing a project closure report. The project sponsor is confident about the success of the project, but the client is not sure that the project outputs will achieve their business needs.
Which aspect should the project manager highlight in the closure report to address the stakeholder's concern?
An agile project is running its second of six iterations. One new team member who does not have agile experience has just joined the team. In the daily meetings, the project manager observes that the team is having problems meeting their goals.
What should the project manager do?
Two key team members suggest different options to prevent time overruns and delays. There is a conflict between these two team members because of their divergent views.
What should the project manager do next?
A business stakeholder for a project is reluctant to accept an agile approach due to a previous bad experience, and is pushing for a predictive approach. What strategy should the project manager use to persuade the stakeholder to use an agile approach?
Due to a recent budget reduction, two team members were released from an agile
team. The customer is still expecting early results for the project.
Which two actions should the project manager take to align customer expectations? (Choose
two)
A project manager is managing multiple teams. One team member complains to the project manager about the favoritism shown by a team lead to another team member and cites multiple instances.
Risk Response Strategies Analyze if someone else could contribute Record the observations and move ahead Check for options to exclude the stakeholder
What should the project manager do to resolve the team member's concerns?
While developing a new product, a key stakeholder expresses concern about
insufficient information on product feature requirements. The product team disagrees and
mentions that detailed requirements have been provided.
What should the project manager do to handle this situation?
A large organization decided to adopt an agile methodology based on the trends
seen in the industry. The organization invested a large amount of money in adopting it, but
after a few months, the implementation failed.
What should the project manager have done differently to avoid the implementation failure?
A project manager is working to create a product that can be released to the market as soon as it passes rigorous quality standards.
Historically, the company has used a predictive methodology, but the company is exploring the implementation of agile methodologies.
The company asked the project manager to explain the value gained by using an agile process.
How should the project manager respond?
On a project to create the perfect paper airplane, the development of the airplane Is performed In iterations. The artwork to go on the wings and tail is done using a predictive approach. One of the stakeholders provides a requirement that conflicts with the product owner's requirements.
Who is responsible for analyzing the new requirement and making the final decision?
A project manager is assigned to a new project. Many of the project deliverables need to be outsourced.
What should the project manager use to document the project deliverables?
Since the beginning of a project, the product owner keeps asking during ceremonies about the budget spent for each product iteration The product owner seems much more interested in the cost rather than the product itself.
What should the project manager have done earlier to change the product owner's behavior''
A project manager has recently been assigned to an agile project and discovers that a contractor for the project does not have any experience with agile. What should the project manager do?
During project execution, a project manager discovers that the budget at completion has shifted significantly and is higher than expected.
What should the project manager do?
The project manager has finished all the tasks of the project and immediately starts on a new project. A few months after beginning the new project, the accounting manager asks for confirmation of previous projects because the budget is still open with no further cash flows.
What should the project manager have done?
A project learn member identified a defect in the initial solution design for a project The stakeholders are not sure whether to deploy the system or not. What should the project manager do?
When reviewing the project team's performance the project manager realizes that the team velocity is not fast enough to meet the next review gate goal What should the project manager do?
A company has made multiple staff and operational changes over the last several years, significantly improving the company culture. A project manager was recently assigned to report to a new project supervisor. The project manager notices the supervisor's style of leadership is about getting the job done in the shortest possible time regardless of operational and worker impacts. This is causing some complaints from workers.
How should the project manager handle this situation?
A project manager is leading an agile project in an organization that has not executed this type of project before. In order to ensure the project is following the compliance requirements, what should the project manager do?
A project manager is managing a project that is halfway through its execution phase and the quality standards of the deliverables were formally accepted However, a government agency has recently Introduced new standards that may significantly impact the project The deliverables must be changed to align with the new quality standards
What should the project manager do?
During a project planning meeting, the customer is not sure how to build a brand new product and is worried about extra costs and work.
The customer is asking the project manager for guidance.
What should the project manager do?
A project leader of an agile team realizes that one team member is unmotivated, which is affecting the whole team. What should the project leader do to improve the situation?
At a meeting to receive approval for the project management plan, a project manager realizes that there is so much detail in the presentation that many of the stakeholders are not actively engaged in the process. The stakeholders are agreeing to the scope, goals, and timelines without giving them substantial thought.
How should the project manager proceed?
Team morale is at an all-time low after an incident involving one of the team members. Which two actions should the project manager take to resolve the situation? (Choose two)
A team is working on a project using a hybrid approach, and they are facing a lot of obstacles and blockers from some stakeholders. What should the project manager do to improve project performance?
In the past, the project manager and the project team performed well using
predictive methodology. However, the organization recently decided to adopt agile
approaches, and the project sponsor wants to use an agile approach in an upcoming project.
Before initiating the project, what should the project manager do?
A few developers have submitted their resignation after completing their annual review and receiving their annual bonus. The project manager cannot find replacements for all of the developers in time to meet the project's deadline.
What should the project manager do?
local company is developing a new product and. for the first time, using a remote
team for the programming tasks of features. The design for the product comes from the local team. During the third sprint review, the product owner has concerns about the project's
outcomes. The remote development team is complaining that they do not clearly understand the requirements conveyed in the daily standup meetings.
How should the project manager address this situation?
A retail chain is evaluating a project to replace payment systems across all its stores in multiple locations The project does not pass the financial threshold but is also expected to increase market share, improve customer services and retain more customers The project is planned as a phased implementation building on learning from the retrospectives during each phase
How should the business increase the value of the project?
In a weak matrix environment, two key team members are falling behind with their tasks, which will affect the success of the project.
Further investigation by the project manager reveals that they have unresolved issues with each other. The project manager asks them to find a way to resolve the issues, but this is unsuccessful. The project manager then holds a meeting with them to work outa permanent solution to the issues, but this is also unsuccessful.
What should the project manager do next?
A project in aerospace design has run into a substantial technical issue, and the project team is uncertain on how to proceed. With whom should the project manager call a meeting to discuss the issue?
A team has been working together for several months and has successfully
delivered work. A new team member has joined the team but is having difficulty
contributing.
What should the project manager do to help the new team member integrate effectively?
Ai the start of a project, the sponsor declares that demonstrating benefits from the product will be extremely important. The project sponsor calls a meeting with the project manager and the project leadership team to discuss the best approach because the project has a high degree of uncertainty and many changes are expected.
What should the project manager propose?
During the execution phase of a project a new project manager is assigned to replace the previous project manager As the project manager starts managing the project, they discover that team performance is significantly decreasing, which is impacting the project's key performance indicators (KPIs). This team has delivered good performance on similar projects in the past
What should the project manager do next to improve this situation?
A company's leadership team has decided to invest in a new product using an agile approach The commercial and product teams have started the planning activity for this new venture Which three key factors does the project manager need in order to deliver this product? (Choose 3)
One of the service providers on a complex project has been facing resource
availability problems over the last six months. However, the service provider has assured the
project manager that the deliverables will be on time.
How should the project manager address this situation?
A company is developing a new product. During project planning, a stakeholder from the legal department does not attend any of the project meetings and is not interested
in the product design.
How should the project manager deal with this situation?
A project manager has been assigned to complete a worksite project that was started by a different project manager. The project is now in the execution stage. Upon careful review, the project manager realizes that the local community was not included in the stakeholder register, which has resulted in extreme opposition from the community.
How should the project manager handle this issue?
A new team member is hired and the training is taking longer than expected. This impacts the overall project performance.
What immediate action should the project manager take to improve the situation?
A project manager has just taken over a project that is halfway through its schedule. In a brief meeting with the client’s key project team, the project manager receives several requests from a specific client team member who was not at the project team meeting. The requests for information seem to be for trivial information that was previously submitted in project documents.
What should the project manager do first?
A new agile team is having trouble completing tasks. There are many disputes occurring in the team. What should the agile leader do in this situation?
A project manager is in the middle of an agile project comprised of 100 user stories broken down into five iterations Each user story is worth USS50 The actual expenditure is US$2,000 and 50 user stories have been delivered.
Which statement is true''
During project execution, a key team member has to be moved to another critical project for the company. Currently, there is no other team member who can fill that role.
What should the project manager do first?
A team member has indicated their user story will not be finished until the end of the iteration as their functional manager has requested they assist in resolving a high-priority production issue. What should the project manager do?
A new sales software development project is underway The customer is still finalizing the requirements for the system when a new CEO is introduced. The new CEO is expected to make changes to the organization, which most likely will impact development. However, the most important criterion for the project is that the software must provide correct sales results. No intermediate results are required.
Which project approach should the project manager take?
A project manager is assigned to develop a wire bending machine midway through the design phase. The project manager discovered that the team did not have any test cases or acceptance criteria tor the equipment. The project manager started communication with the team to move the project forward
What should the project manager do first at this pomp
A new facility project is being developed using a hybrid approach. After the third iteration, the project manager sees a decline in the team's productivity.
What should the project manager do next?
The team architect resigned from the company. The new architect points out a
design flaw during a planning meeting that may potentially impact the final quality.
What should the project manager do first?
A key agile project team member takes a leave of absence in the middle of an iteration and will not return to work for a while What should the project manager do next regarding the feature on which the team member was working?
A project manager has two projects that are being executed at the same time. The duration of the critical project must be reduced, but the project manager does not have enough resources to achieve this goal. In addition, the schedule does not have activities that can be overlapped.
What should the project manager do?
A new team member on a self-organizing team is finding it difficult to deliver due to the new technology being used in the project. What should the project manager do in this situation?
A project manager is working on a large project with a very difficult client. During
the course of the project, the project manager realizes that if the project team had a little more time and funding to make some minor changes, the client could realize the benefits of 25% of the project outcomes early.
How should the project manager approach this?
A company is planning a digitization project. Which action should the project
manager take first when defining the project scope?
A junior project manager with experience in predictive projects has joined a company that uses hybrid approaches for project delivery. A senior project manager with experience in hybrid approaches is assigned to be a coach. Match the activity descriptions on the left to the correct tools on the right.
A project manager is appointed for the deployment of a new solution. The solution will be integrated into the environment by a third-party vendor. This vendor just announced a delay in delivering a key component, which will impact the project schedule.
What should the project manager do?
Match the project situation on the left to the meeting on the right where the situation could occur.
An agile project is starting and the assigned team is new to agile During the first daily meetings, the project manager observes that the team is having problems meeting goals What should the project manager do?
A project manager is leading the first agile project for the organization. During the
kick-off meeting, the project manager notices that the team does not have the same
understanding about agile approaches. The project manager is concerned about the impact of that confusion.
What should the project manager do to address this situation?
A project manager is working on a cost-reimbursable contract from the client's side. During project execution the project manager notices a major deliverable is missing. The project manager raises this with the seller but the seller advises the project manager that the subject deliverable is not part of the contract. The project manager remembers negotiating and agreeing to this deliverable during the tender process but cannot find it in the contract
What should the project manager do?
A project team has been together for a long time and has been led by three different
project managers. Lately, the performance of one of the team members has been declining
and has affected the project delivery.
What should the current project manager do to ensure that team performance is improved and
sustained?
A project manager is leading a project at a contracting company, and the project
team just completed an iteration. The product passed inspection, but an additional feature was added to the product. The customer notices the additional feature and thinks it will introduce new risks to the product.
What should the project manager do to avoid this situation in the future?
An agile project manager is evaluating the method that will be used to display the
value of the work performed to date. Which method will they select to display to the project stakeholder?
A project manager is managing a government project that targets the development of
small businesses in remote towns. The project team is having difficulty conducting
entrepreneurship training in some of the targeted towns because the local municipal
governments will not authorize the training. As a result of the delay, project implementation is at risk.
What is a probable reason for this?
An information technology (IT) team is responsible for the validation and release of a product developed by the agile development team Due to other priorities for the IT team the releases are delayed
What action should the project manager take?
A project manager is tasked with large deliverables that require work by several top developers over the next few weeks Because of the size and complexity of the deliverables the work cannot be assigned to a single person
What should the project manager do first?
An agile project manager has learn members from different continents on the project team. During the dairy scrum meetings the project manager notices that there are gaps in understanding about the project goals and objectives
What should the project manager do?
A project manager is leading an electrical project that spans five towns. The project
manager is informed by the team that one of the towns is not allowing the team to work there even though the town was included in stakeholder engagements before the start of the project.
What should the project manager do?
A company has decided to investigate the feasibility of a new product. The project manager is in charge of validating the customer requirements. What should the project manager do to gam customer feedback?
A hybrid project team is working on an upgraded version of software for their
product owner. The team is also responsible for supporting the existing product and
customers. For the last three sprints, the team had to stop their project work and focus on
major support items for the product owner. The testers are struggling to cope with the
constant changes to the plan, which has resulted in a number of emotional outbursts.
How should the project manager proceed?
A company has always acquired very specialized services from local companies for
its projects. During the planning stage for a regulatory project, the project manager is informed
that local vendors would not be able to operate due to an unexpected major event. There is an
option to hire the same services from companies in other countries.
What should the project manager do in this situation?
An agile leader is working on a complex project that is entering the final phase where solutions from different vendors are being integrated. This is the most critical delivery stage for the project
How should the agile leader ensure successful delivery?
A protect manager is managing a project that will handle sensitive data for millions of users The sponsor mentioned that, lo their knowledge, the project does not seem to have any compliance requirements in their country.
What should the project manager do in this situation?
A project manager is working on a project that has strict deadlines and budget restrictions. The project manager realizes that in order to win the bid the company submitted a significantly tower bid than their local competitors leaving a thin profit margin. The client is constantly submitting change requests and. unfortunately, these change requests are stretching both the schedule and the budget
What should the project manager do?
A project manager is working on a project with multiple workstreams. One of the
workstreams missed its deadline multiple times.
Who should the project manager speak to about this situation to ensure it does not happen
again?
A newly appointed product owner is working with a project team that is using agile
for the first time. The product owner is constantly disrupting various team members throughout
the day to discuss progress. This has resulted in the team feeling micromanaged and
frustrated because of the constant disruptions.
How should the project manager proceed?
In a hybrid project a stakeholder requests some feature modifications directly to one of the team members. When investigating further the project manager finds this to be a common practice m the business, which is different from what is stated in the project management plan
What should the project manager do?
During project execution, an important stakeholder threatens to withdraw support
for the project, citing a lack of transparency and accountability in the way the project is being
executed. What should the project manager do to handle this situation?
A team is given an agile project to build a conceptual product for a new customer.
While planning, the project manager is trying to determine the best way to show value to the
customer, as the technical requirements are not very detailed.
What should the project manager do to help the client understand the value delivered during
project execution?
Vendor A submitted a bid for US$500,000. There is a 65% probability that the
vendor will deliver behind schedule with a cost overrun of US$ 100,000. The vendor will come
in ahead of schedule for a savings of US$50,000.
What should the project manager determine as the value of the vendor's bid?
A project manager submits several requests to purchase required hardware and
knows from previous experience that this kind of procurement usually results in disputes
between the company and its suppliers. How can the project manager mitigate this risk in the
request for proposal (RFP) with suppliers?
A project manager is leading an integration project for a retail company. The project
demands a lot of time from the stakeholders to make important business decisions. The
project is critical and must be completed on time and within budget.
What should the project manager do to ensure that key stakeholders are available for this
project?
A project manager has experience working with a specific provider that has been
requested for an upcoming project. This provider often fails to meet deliverable dates; however, it is the only company with the specific experience required for the project.
What should the project manager do during the planning phase?
During the project planning phase, a project manager called a meeting to discuss the
product backlog with multiple stakeholders who represent the end users in various capacities.
Only one executive manager attended the meeting.
What should the project manager do?
A project manager is asked to implement a hybrid approach that will replace a predictive approach on an upcoming project How should the project manager adjust their responsibilities accordingly?
A key project stakeholder does not attend any of the project meetings and is
providing false information that the project team is not delivering on time. What should the
project manager do to address this situation?
An agile team has started a new project. When should the project manager organize their first team retrospective?
A project manager finds out that the required project status reports have not been
filled out by most team members. These status reports are urgently needed to compile a
comprehensive status report for the project sponsor.
What should the project manager do to address this situation?
A globally distributed project team is running behind schedule due to the lack ol team commitment and low morale. In order to bring the schedule back on track, what should the project manager do first?
A project manager is leading a project in which key performance Indicators (KPls) are measured through earned value management (EVM). Match each measurement on the left with the correct category on the right.
A project manager recognizes that a key stakeholder is not engaged in the project and does not seem interested in the project status. The project manager is concerned that the project may go off track if the stakeholder expectations are not met
How should the project manager approach the stakeholder?
A new manufacturing line project is planned to be delivered in iterations tor the equipment installation phase. During one of the iterations the vendor communicates to the project manager that they will not be able to deliver some of the equipment at the agreed dates.
What should the project manager do next?
During project completion, a project manager receives a request from the customer for a reduced cost of goods. The customer's request will affect the sales department's budget and forecast.
In order to reach a consensus and have a successful project completion, what should the
project manager do first?
A project leader is assigned to a new project and is asked to assemble an effective
five-member agile team. If the project leader has no restrictions, which team should they
choose?
A telecommunications company is doing a national network rollout involving continuously changing technical requirements. To address the situation the company has recently adopted a hybrid project life cycle. During a retrospective some team members complain that me majority of me stones are ready to test but have not advanced because they are waiting for the project manager's approval.
What should the project manager do?
A team lead has been highly engaged and involved in a project and is operating without a chain of command or authority levels What is the team lead dang1?
A team Is experiencing difficulties and has decided to use a spike. Please click on the portion of the burndown chart that corresponds to the spike.
A government agency is developing a new connectivity policy. The assigned project
manager is a famous economist with international recognition. The team is eager to work with
the project manager, but feels intimidated. The project manager realizes that a junior
economist, whose tasks are behind schedule, is especially intimidated by the situation.
What should the project manager do first?
The main project stakeholder was fired and replaced by another stakeholder. The
new stakeholder reviewed the project scope and requested numerous changes, arguing that
the stakeholder's team is unhappy with the results to date.
What should the project manager do?
Due to a recent company merger, a project manager from company B has been
assigned to a team that is comprised of team members from company A. At the start of the
project, conflicts arise due to a lack of clarity on processes and the project manager's
relationship with company B.
What should the project manager do to resolve this conflict?
During the planning for a long project, the project manager recognized that several
members of the team are new to their roles. How should the project manager incorporate this
into planning?
A project manager is leading a project that is on time and under budget. In the
weekly meeting with the team, the project manager finds out that one of the tasks due next
week does not have an assigned resource available for it. The resource is currently assigned
to another project.
What should the project manager do to manage the situation?
A company has transitioned and is now delivering projects using a hybrid approach instead of a predictive approach. The distributed project team's knowledge of agile is varied. The project manager feels the new methodology will impact the timely delivery of the project.
What should the project manager do?
A project manager is leading a hybrid project. The self-organizing teams are
continually late in delivering their demos, resulting in low morale. The steering committee is
familiar with the reporting and planning associated with a predictive approach and is
concerned about the project because it is unclear if the expected value will be delivered.
What should the project manager do?
A project manager works at an organization that is transitioning to agile The development team has recommended using a burndown chart to provide visibility on project progress to all stakeholders.
What should the project manager do to ensure effective communication throughout the project?
A member of the board of directors has asked the project manager for the estimated cost of the minimum viable product (MVP). The estimated cost is needed in order to get formal approval for this project
How should the project manager report this cost?
A company is conducting a digital transformation project that has a hard deadline.
The marketing team wants to combine this implementation with a new product, and the newly
assigned project manager is not aware of all the dependencies.
Using a hybrid approach, what should the project manager do to ensure the dependencies are
taken into consideration?
A business improvement opportunity to reduce energy usage has been identified.
The project manager has assembled a team that includes site engineers to deliver this project.
However, due to production imperatives, the site engineers may not be fully focused on the
project.
How should the project manager manage the team?
Two team members are arguing about which technology they should use when implementing iteration tasks. The predictive approach was broken into several legations that need to be completed on time so as not to jeopardize the projects timely completion.
What should the project manager do to resolve this issue and help the team move on to the next iteration?
During a product demo with key stakeholders, the team identifies that one of the functionalities failed to perform as expected What should the project manager have the project team do first to address the issue?
A project scope was developed with numerous assumptions. During the execution phase, the assumptions changed, which has jeopardized the planned business value of the project.
% What should the project manager do next?
A project manager has been working with the same group of stakeholders for 3 years using a predictive approach. The stakeholders have invested in many projects and are familiar with the approach Recently the organization has strongly encouraged all project managers to adopt an agile approach. This was announced 2 weeks before the project manager planned to kick off a large complex project with the same group of stakeholders.
What should the project manager do?
During the setup of an agile project, the product owner expressed clear interest in
having features released during product development over having the product completed in
one year. What should the project manager do?
A project team member reads in a financial newspaper that the main project supplier is facing some financial difficulties and communicates this to the project manager. What should the project manager do?
During the execution phase of a healthcare IT project, stakeholders made a change request regarding user requirements There is no remaining budget available to cover that change request.
What should the project manager do next?
The project manager realizes that the product owner has a lot of potential but is lacking communication skills. How should the project manager help the product owner to develop these skills while executing the project?
An agile leader notices that one team member consistently fails to complete the deliverables on time The agile leader suspects that this team member does not have the proper training.
What should the agile leader do?
A company's board of directors announced that a major layoff will occur at the end of the month. When evaluating the impact the protect manager found that 25°© of the project team members are part of the layoff
What should the project manager do first?
An agile project is 25% complete when the product owner changes The new product owner does not show interest in the project s success, and one of the sprints 901 delayed as the deliverable was not approved on time
What should the project manager have done to avoid this delay?
A project manager is leading a large-scale project that involves 70 stakeholders The project manager has heard various comments and expectations from the customers, some of which are contradictory Consequently, some requirements are not clear.
What should the project manager do to build consensus regarding the requirements?
A project selection committee is shortlisting projects for the coming year. Which selection criteria should the project manager recommend?
When a project manager is trying to determine a leadership style to use on a project what should they consider?
A project manager is assigned to an ongoing complex project. The team is delivering value each iteration However, the deliverables are internal and the customers are unaware of the deliverables.
Which action should the project manager take?
A project manager is assigned to a new project and is allocated with virtual team
members. Later, two more members from a recently acquired company join as additional
resources to the project team.
In order to ensure that there are no potential misunderstandings, what should the project
manager do?
A project manager has been assigned to a new project. There is one team member
who never says anything during meetings. After meetings, however, the team member sends
detailed emails with very good suggestions that help with project execution.
How should the project manager guide the team members?
A project sponsor asks the project manager to explore a hybrid approach for a new
project. The product manager for this project has already prepared a detailed specification for the product.
What should the project manager do to proceed with the project management plan?
A project manager notices that the response action for an identified issue is insufficient for solving the problem What should the project manager do next?
A project manager working on a large-scale network implementation is frustrated
with the hardware supplier. Their deliveries have been consistently late and frequently do not have vital components. The project manager's company has decided to cancel the contract and move to a new supplier, but the only other option is an overseas company.
What should the project manager do first to proceed with this change?
A project manager has noticed that a critical team member is consistently arguing
with a client. This has started to have a negative effect on the meetings.
How should the project manager address this?
A project manager is working with an agile team to enhance a product. Due to a
tight deadline, the team is trying to crash the schedule by engaging multiple resources to work
on the project simultaneously. However, the technical environment is configured to allow only
one resource to work on a feature at a time. The team plans to upgrade the technical
environment but is unable to agree on a way forward.
What should the project manager do first?
A project manager has been assigned with initiating a large project to deliver
complex equipment. Part of the project will be the result of a long research process, but once
this is completed, the other part of the project must be incrementally delivered to the
customer.
Which approach should the project manager choose for this project?
One team member is not as active as the rest of the team during a brainstorming session The project manager has a separate conversation with the team member and learns that the team member is slightly hearing impaired The team member appreciates the project manager's concern The project manager then decides to change the time and room for the meeting to ensure everyone can participate
What interpersonal skill did the project manager use?
A project manager is assigned midway through a project. The team members are in
different locations across the country and they are unable to meet in-person often. During a status review meeting, one of the stakeholders highlighted that they were unaware of the status for the project deliverables.
What should the project manager do first?
A key resource is newly assigned to a project. The project manager and the resource
did not get along well in a previous project. This resource is needed to ensure the completion
of a major component for the project.
What should the project manager do?
A project manager and project team developing a new product are discussing which work methods and tools to use to build the deliverable. What should the result of this discussion be?
Toward the end of a protect the project manager did not receive approval from a key stakeholder because the necessary deliverables were not functioning as expected. What should the project manager do next?
A system migration project is in its closing stage. The project manager is being pressured to close the project The project manager communicated to all stakeholders; however, the last department to migrate indicated that they have not received the notification
What should the project manager do?
A project manager assigned to an engineering construction project is receiving questions from the site engineers. Several questions are related to carrying out activities to meet timelines that compromise the work crew's safety. When reviewing these questions, the project manager realizes that the engineers do not (eel empowered to make decisions.
How should the project manager address this?
A project manager learns from a marketing analyst that a competitor just published a press release announcing a product launch using a specific innovation The project manager is concerned because the company is initiating a project involving the same innovation A key goal of the new project is that the product will be the first to market won the innovation
What should the project manager do next?
A sponsor and project manager found out that a vendor in a different time zone has delayed the delivery of its products and needs close supervision until the project gets back on track. The only option is to relocate three key members of the project team to spend 6 months abroad
What should the project manager do next?
A team is working on a hybrid project. Due to different interpretations of the project requirements, the deliverables are not aligned to the expectations. What steps should the project manager have taken to prevent this?
During a documentation audit of an international company it was identified that the last version of the protect schedule was from one month ago even though the project manager kr. it was recently updated How should the project manager have handled documentation for the project?
A project is on its sixth iteration out of seven. Select the two points where the team is
performing better than expected. (Choose two.)
A project manager is managing the development of a dental wire bending machine. The machine is compatible with the three most popular dental wires in the market which covers 90°.© of the market The prototype is now under testing for certification. The manufacturer of one of the three wires announced they will be producing a different wire mat will be incompatible with the machine. This will result in a 25% loss of market coverage from the initially predicted 90% coverage
What should the project manager do?
A project is in the knowledge transfer phase, and a few subject matter experts (SMEs) went to the client site for knowledge transfer The SMEs captured various process deviations without sharing with the project team
How can the project manager ensure knowledge transfer across the team?
A project, which has its execution phase planned m an iterative way has the following metrics for the first three iterations
One of the requirements for the project states that m order to get payment authorized fcx the project neither the SPI nor the CPl can be less than 0 95 What should the project manager do in iteration 4 to ensure the project is in compliance with the requirement?
In a software project using an agile approach, there have recently been work
overruns. After assessing the situation, the project manager concluded that the overruns are
occurring because of insufficiently refined product backlog items.
What should the project manager do to correct this issue?
The start of a 12-month project has been delayed by 2 months The project has a fixed budget, deadline and product specifications. What should the project manager do next?
Two learn members are consistently having misunderstandings and find it difficult to work together. How should the project manager handle this situation?
Throughout an entire project, the project manager took notes at every meeting with
team members. These notes provided useful insights from key stakeholders, which later
resulted in increased value to the project. The project manager thought it would be helpful to
keep these notes as a future reference for other project managers within the organization.
Where should the notes be located?
A project manager has recently joined a small company. The company's chief
operating officer (COO) asked the team to skip some steps in the process in order to work
more quickly. The project manager wants to ensure that these steps are not skipped in the
future.
What should the project manager do?
A project manager is appointed to manage an infrastructure project that spans
across several countries, including different time zones within a subregion. It is likely that most of the project team members will never meet, but they will have to collaborate to ensure deliverables are met.
What should the project manager do to ensure good collaboration between the remote project team members?
A supplier is hired to provide information security services for a project. The supplier has decided not to provide this service any longer since they have not been paid on time. Their services are critical and this decision will affect the outcome of the project.
What should the project manager do to address this issue?
During the implementation phase of a construction project, a key supplier went bankrupt and cannot supply the contracted material. This issue could affect the project schedule What should the project manager do first?
A project is in the execution phase During a few planning sessions the team brought up dependencies and risks based on their knowledge of other project. The project manager also received questions from the company in terms of how and when the team planned to perform acceptance testing and training activities
What should the project manager do next?
A company is implementing a new system The project manager has identified that it is best to complete this project using a mix of Scrum and Kanban methodologies The product owner is confused as to how to start delivering the functionalities required
How should the project manager assist the product owner?
A project manager is leading a major water pipeline project and realizes midway into
the project that the project completion date is not achievable. Local farmers who rely on the
water for irrigation may be affected due to the delay. The project manager is afraid of their
displeasure and reaction, which will affect the project.
How should the project manager plan the communication to the stakeholders?
A team member has encountered a technical issue similar to the one faced in a successfully closed project However, the team member did not know about the previous project arte would like to resolve the issue on their own
What should the project manager do?
A project team is engaging a development team in another country to develop software. During progress reviews, the project manager identified completion date delays due to rework because there were different interpretations of the client's needs.
What should the project manager do?
A project manager is managing a hybrid project After attending an iteration review, a stakeholder tells the project manager that they are very busy and asks why these reviews are held so frequently.
How should the project manager respond'?
A geographically distributed project team has development issues between the collocated and virtual teams causing productivity to decrease. What should the project manager do to address this issue?
The project manager just started leading a project team from which the previous project manager resigned After a quick evaluation of the project it is apparent that team morale is low due to continuous disagreement about how to complete tasks. Tasks are taking longer than forecasted and the project is off schedule
What should the project manager do?
After reviewing the project management plan with key stakeholders, the project manager was told that an 18-month release plan was unacceptable and the product should launch in six months. Based on the new timeline, what should the project manager do?
The change control board (CCB) rejects a change request submitted by a subject matter expert (SME) The SME refuses to accept this rejection and does not want to continue the project without the change
What should the project manager have done to avoid this situation?
Drag the organizational characteristics on the left to the correct scenario on the right
Due to a company merger and acquisition process, the main stakeholder of a critical project has been changed This new stakeholder complains that they were unaware of a delay on the project of which the rest of the stakeholders were aware. All the communications about the project are shared via email at the start of every week.
How should the project manager address this situation?
The programming activities of a project were planned to last 35 days per module but the programming of the first module has taken 45 days What should the project manager do?
During an iteration of a project, a planned activity becomes more complex. The work should be delivered in the shortest time possible
What approach should be used in this situation?
The product owner decides to launch a product after a couple of releases knowing that the minimum viable product (MVP) lacks some features One of the key stakeholders the marketing vice president is not happy with the results and questioned the release decision.
What should the project manager do?
A company recently used desktop research for a feasibility study, which showed that the project is behind schedule The project team also has concerns about the impact of scope changes on the project schedule
What should the project manager do to keep the project on schedule while still meeting project objectives'?
Two functional managers disagree on key features of one deliverable during the planning of a project The project manager discovers that each manager included requirements that contradict each other The functional managers do not want to meet with each other to find a solution This situation has been escalated to the sponsor who requests a meeting with them
What strategy should the project manager use to resolve this conflict in the meeting?
The project manager is having difficulty communicating with one of the team members The team member recently attended a training course and has been training other team members in a new agile technique However sometimes the team member is forceful in pushing ideas even if other team members are uncomfortable
What personality indicators should the project manager consider when determining what communication style to use with this team member?
A team is working on implementing a communications system when the client says that they are considering closing the project. The project manager schedules an urgent meeting with the client to understand why the project is at risk Which two tools or techniques can the project manager use to influence the client’s decision to keep the project active? (Choose two)
During the last sprint review the product owner stated that the product does not deliver any value The project manager believes that the product meets all the provided specifications
The team is confused by the product owner's statement
What should the project manager do when using a hybrid approach?
A new project manager learns the work assigned to the team has already been decomposed to its lowest level The project manager reviews the work and feels some additional useful information is missing
What should the project manager review?
A company's new communication system will include online dashboard reporting. The executive board might receive bi-weekly performance reports through the online dashboard What should the project manager do?
A project manager created a contingency plan associated with a risk. The risk was realized, but the client insists on using a new workaround instead The requested workaround will introduce delays and require additional budget
What should the project manager do?
A project manager is appointed for the deployment of a new solution The solution will be integrated into the environment by a third-party vendor This vendor just announced a delay in delivering a key component, which will impact the project schedule.
What should the project manager do?
While managing a project, the project manager has just noticed that the last several monthly invoices have been challenged by the client when they were clearly defined The actual invoice payments received have also been late and were outside of the contracted payment schedule Recent invoices have only been partially paid
What should the project manager do?
An organization started the process of a digital transformation and is trying to change
its culture from a predictive to a more agile approach. The project manager leading the
change management process identified some knowledge gaps of key team members, which
could prevent the transformation from happening as planned.
What should the project manager do?
A project for Company A was successfully delivered within scope schedule, and budget by the end of the last iteration However during the project celebration ceremony, one of the business stakeholders says they perceive the project as a failure as it did not add any business value.
What should the project manager have done to avoid this perception?
A project manager is m the middle of a project when one of the key project team members needs to take an unexpected and prolonged leave of absence The project is ahead of schedule and running under budget
Which two actions should the project manager take initially to resolve this problem? (Choose two)
In a newly formed project team one experienced team member is overwhelmed by the complexity of the tasks and is not happy with the project team. What should the project manager do?
During the implementation phase of a construction project the customer asked a key subcontractor to deliver a work package ahead of time The subcontractor was not prepared for it and asked the project manager for additional budget What should the project manager do first?
A research and development team is finishing up a two year initiative The project manager is focused on the closing activities for the project.
Which activity should be considered as a priority?
Important projects in the portfolio backlog need to be delivered Budget estimates are needed to prioritize the projects How should the project budgets be estimated'?
Stakeholders in some industries prefer to deal with programmers and system analysts directly, bypassing project managers. This complicates managing resources on projects
How should a project manager solve this issue?
Drag the items on left side to the matching term within the correct project.
During the third iteration, the team encounters a major delay that has not had significant improvements over the last few weeks What should the project manager do?
A project manager is working on a software development project. A team member complains that since the project tasks are very simple, there is no reason to perform quality control The project manager understands that removing the quality management plan from the project will also help to save money, which is important to the customer
What should the project manager do?
A project manager has been appointed to a multimillion-dollar project The project is considered to be high risk since no similar projects have been undertaken before and there is no historical data Some external stakeholders are reluctant to provide support
What approach should the project manager take?
A research and development department is planning to develop a product that will introduce a new line of business for the organization What should the project manager do to increase the project's chances of success?
A company is initiating a project to enhance one of its existing products. All of its products are developed internally What should the project manager do?
A new project manager was assigned to a project during implementation. The project manager realized that new tax policies are creating a risk for a cost overrun by 25% The project manager updated the risk register and kept the project running as normal The CEO has announced that the project could be cancelled since the acceptable cost overrun is only 20%. The project manager was quite surprised as this was new information.
What should the project manager have done to avoid this?
A project manager is assigned to a project that is in development As the project manager reviews the projects progress, they find a few tasks that are behind schedule After investigating the project manager discovers that a few team members were pulled to work on other assignments, which impacted their ability to focus on the project manager’s project
Which two actions can the project manager take to bring the team back on track? (Choose two)
After completion of a project with specific users in various countries, the project manager's supervisor asks if the project users are satisfied with the way the project was run. What two actions should the project manager take? (Choose two)
A project manager accepts a delivery at the project site but the items are of a poor quality The project manager gets the local vendor to fix the items but more deliveries from this vendor are expected
What should the project manager do going forward?
A project manager has team members around the world in many different time zones Project work frequently stalls because people in one office need to wait until another office is awake to have questions answered.
What should the project manager have done to avoid this?
During the execution of a maintenance project the contractor submits an offer for additional work The project manager realizes that the activities billed are included in the initial scope of work.
What should the project manager do next in this situation?
A project manager is struggling to figure out the performance of the project teams in an agile environment for the same scope of work, team A has calculated 100 story points and team B has calculated 125 story points
Which team is performing better?
The city has decided to build a new tram station The project will include various approaches The construction and infrastructure work will be accomplished using a predictive life cycle while software will be developed using an iterative life cycle Some neighbors are resisting the project have been asking the mayor to stop the project, and are threatening legal action
What two actions should the project manager take'? (Choose two)
One of the main inputs required for a deliverable is missing due to a miscommunication between the vendor and project manager Because of the missed deliverable, the critical path of the project is extended
What should the project manager do next?
A project manager is having difficulty acquiring final acceptance of some deliverables from a stakeholder for reasons that seem to be outside of the project acceptance criteria. What should the project manager do?
A junior staff member was recently assigned to the team. The new team member tells the project manager that they are confused because they are not familiar with what is expected of them on the project
What should the project manager do to assist the new team member?
A key stakeholder for a construction project has been spending a lot of time at the site and interrupting the team's efforts What should the project manager do in this situation?
A subcontractor informs the project manager that they are unable to supply a key
component to the project. What should the project manager do?
A project manager is leading a project which shows a trend to exceed the cost baseline What should the project manager do first to manage the budget?
A project just kicked off and management’s expectation is to ensure that the deliverable of the first iteration helps the marketing team present the product prototype to potential customers. What should the project manager do?
A project manager is managing an innovation project for a big corporation The project manager is planning to use email as the main communication channel, however, the product owner prefers to use another approved communication tool instead of email
What should the project manager do?
An agile project team is looking to develop quality standards for a project How should the project manager coach the team?
The project sponsor recently requested that a vendor begins working toward adopting a hybrid approach. In response, the vendor hired a project manager experienced in agile for the project.
What does that project manager need to do to make the team work in a collaborative way?
A new project manager is assigned to a project midway through its implementation During the first risk review meeting, the project manager notices that the version of the risk register used by the project team members is different from the one the project manager is using
What should the project manager have done to avoid this issue?
A company starts implementing Scrum About halfway through the first sprint, communication issues develop Some project team members are not in sync with other team members
What is the cause for this communication gap?
During an ongoing project a key resource asks the project manager about the project purpose and if it is aligned with the organization's strategy What should the project manager share with the key resource?
A project manager of a large company needs to categorize the stakeholders' involvement at the beginning of a project initiated by the board of directors. The sales and delivery teams are internal teams.
Drag each stakeholder scenario on the left to the correct engagement level on the right.
A team member misses a project meeting without it being approved and has been penalized as defined in the ground rules. This team member, as well as other team members, insist that it is the first time they have seen this rule regarding the project and they do not agree with the penalty
What should the project manager have done to avoid this situation?
A project has a very tight delivery schedule The project is approaching the delivery date and the project sponsor often sends the project manager alerts to avoid any schedule slippage The project team has performed at an acceptable level until now but the project manager wants to ensure the team's performance level is maintained until the end
What action should the project manager take to motivate the project team’s performance?
A project manager who is new to an organization observes that an approaching deadline is likely to be missed because there have been some delays on the project due to a lack of resources. What should the project manager do next?
A company is working on a project and is using a hybrid approach to streamline a customer service process. At the end of the second iteration, a business analyst joins the team to learn about the financial and scheduling aspects of project management.
What should the project manager do to support the business analyst?
The product team is progressing with a prototyping approach to deliver a multiyear business initiative A few user stones are taking longer to be delivered.
What should the project manager do?
A company that is heavily focused on delivering projects using predictive approaches on-boards a new project manager who uses hybrid approaches The scope of the project contains a number of unclear requirements.
How should the project manager plan the delivery of the project?
From previous lessons learned working with a client, a project manager notes that the client's turn-around times on documents sent for approval were very slow and well outside of the agreed timelines At the initial kick-off meeting with the same client, how should the project manager approach this issue for the new project?
An agile project is in its sixth iteration out of 10 After the iteration review, the team receives feedback from the stakeholders that could result in a change in the product What two actions should the project manager take? (Choose two)
During the closing process, the project manager learns that one deliverable is not meeting customer expectations How should the project manager proceed?
A project manager has received an updated earned value analysis report The following are the key findings from the report
•Budget at completion = USS1 million
•Earned value = US$0 7 million
•Actual cost = US$0 75 million
•Cost performance index = 0 933
Based on this information, what should the project manager conclude about project performance'?
A product owner presented the backlog to the team, and the team raised concerns over implementing some of the features due to various impediments What should the project manager suggest that the product owner do next?
A project manager receives a voicemail from a business analyst on the project team The business analyst indicates that an internal stakeholder is upset that they were not included before the project began The stakeholder is asking for an addition to the requirements traceability matrix
What should the project manager do to improve the stakeholder relationship?
After the project charter's approval the project manager needs to work on detailed project requirements, constraints and assumptions with stakeholders However, not all of the stakeholders are immediately available for a meeting in the short term.
What should the project manager do in order to gather the information needed from stakeholders?
During a retrospective review, many project team members say they are not completing tasks during the iterations because of interruptions and requests for help from other teams As a team facilitator, what should the project manager do to avoid this?
During the implementation phase of a project, a new regulation affects the project, and a critical status meeting discussing the scope changes is required. The project manager discovers that a key stakeholder cannot attend the scheduled meeting
What should the project manager do?
According to a new product development process, the marketing department will begin adding business and user requirements directly into agile project documents. Drag the product information on the left to the correct documents on the right
Two weeks after the approval of the project management plan for a global project, the project manager noticed that it was approved based on a different level of understanding by international stakeholders and is not what the project manager presented for approval What should the project manager have done to prevent this from happening?
A client is structured as a matrix organization for an agile project The project manager is working on-site with key stakeholders from different parts of the organization
How should the project manager handle the different stakeholders?
The project manager has learned that the project sponsor is unhappy with the development of the project requirements In order to realign the project with the sponsor's expectations, what should the project manager do?
During the course of a project, the team develops negative group behaviors and becomes unmotivated and unproductive. What should the project manager do to improve the project team's performance?
A project manager has been assigned to lead a project to deploy a new system. The stakeholders disagree on the project objectives and approach.
What should the project manager do?
A project manager presented the project schedule to the mam stakeholders They have requested that the project be completed two months earlier than the scheduled date
What should the project manager do?
During the design phase, a project manager realizes that the project will benefit from using adaptive tools The effectiveness of this approach has been proven in past projects inside the organization
What should the project manager do first?
A project manager is managing a project which has a very complex and long execution period Although the project is mostly predictive, the team was able to break the design and execution into smaller packages using a hybrid framework The business wants to keep track of the value delivered by this framework application but there is no defined set of measurable items for the framework.
What should the project manager do first?
During the course of a project the project manager's immediate director is communicating directly with the client to approve changes without the project manager's knowledge This is causing confusion in the project team where the scope is changing in the background, but only being mentioned in project meetings
How should the project manager handle this?
A key project stakeholder showed interest in the beginning of a complex agile project but has become less involved as the sprint has progressed due to additional responsibilities A few sprints later, the key stakeholder rejected a feature deliverable The team is reworking the rejected deliverable for the next sprint
What should the project manager have done to avoid this situation?
A project manager is managing a hybrid project. After attending an iteration review, a stakeholder tells the project manager that they are very busy and asks why these reviews are held so frequently Record the issue in the issue log and escalate the conflict to the project sponsor for assistance.
How should the project manager respond’
During the execution of a project, the finance team identified that they were not involved in building the business case for the project and will not approve the estimated return on investment (ROI). What should the project manager do?
A project manager is assigned to a project within a program. The high-level requirements of the project are known, but the priorities of some of the requirements are uncertain as they are interdependent on some other pipeline projects within the program.
How should the project manager prepare for the next steps of the project?
A project manager has been assigned to a project and receives the project charter from the project management office (PMO) The document is very clear about customer requests During Project Scope Management some requirements seem to be different from the ones specified within the project charter
What should the project manager do?
As part of the strategic plan, a company decides to implement a new software platform to manage a centralized document repository. Some requirements are clear and some need more detail.
What should the project manager do first to decide how to manage this project?
A project to develop a large hydropower plant is in the implementation phase and is managed using a hybrid approach. What should the project manager do to ensure full compliance of quality requirements during the execution phase?
A project manager has been selected to deliver one of an organization's key flagship solutions Critical success factors include agility, market adaptation, and a quick response to market offerings
What is one of the key activities that the project manager should undertake to ensure company success?
An organization is embarking on the deployment of a new digital solution that will revolutionize purchasing services The project manager has created all the necessary plans and activities to ensure a successful integration and solution launch There is a risk of a partner’s system being unavailable which could impact the project negatively
What key activity is needed to ensure the project's success?
Drag the characteristics of the stage on the left to the correct Tuckman Ladder stage on the right
During a retrospective meeting a project manager hears that stakeholders have been constantly complaining at iteration demos about product features not being delivered as requested. What advice should the project manager give to the Product owner to ensure that product features are always delivered as requested?
A project manager is scheduled to meet with a client for their weekly risk management meeting. The project manager observed that one of the tasks which had external dependencies is delayed by one week. The project manager knows this will have an impact but does not know the exact details.
What two things should the project manager do? (Choose two)
A project manager is leading a meeting with key stakeholders, the project sponsor and the product owner to define the features that will be released after the next iteration. The purpose of the meeting is to review the product backlog prioritization, considering that during the past iteration some deliverables were not completed.
Which two items should be taken into account first to review and update the product backlog priorities during the meeting? (Choose two)
A project manager is leading a project that has a dependency on the client's vendor management system for critical requirements. The vendor
management team will not derive any benefits from the project. However, the project requires support from the vendor management head.
What should the project manager do next?
A project team is not motivated and is producing the bare minimum. The team has no interest in keeping pace with the aggressive project schedule.
What should the project manager do first to get the team energized and performing efficiently?
A project manager is in the process of authoring the communications management plan for a new project. One of the project's stakeholders has a habit of posting work updates on social media, which may include confidential project status updates.
What should the project manager do?
During planning, a virtual project team agreed to the project reporting structure and established a meeting cadence that fits multiple time zones. One month into execution, the project manager notices that certain members are disengaged during project meetings.
What should the project manager do to resolve this issue?
A project manager is assigned to a major construction project. The project is critical to the city's population, and especially to the local government
official who committed to delivering the project on time as an election promise. A new project sponsor has been assigned and wants to include
aspects that the previous project sponsor did not support.
What should the project manager do next?
A project team member identified a procurement risk and sent an email to the project sponsor highlighting the risk.
The sponsor forwarded the email to the project manager asking for further details. After speaking with the sponsor, the project manager decided to take preventive action.
Which document should the project manager review with their team?
Developers spend most of the sprint writing code for user stories, leaving little time for testing. As a result, user stories cannot be tested in time and the stories remain unfinished by the end of the iteration, resulting in poor metrics.
What should the scrum master do first in this situation?
Due to an anticipated expansion, a company procured new technology. The project team responsible for using this technology does not have experience with it.
What should the project manager do?
A company routinely outsources resources for specific core activities. Due to a sudden, unforeseen risk, all of the team members are needed to work remotely, including the outsourced ones.
How can the project manager address this challenge to assure outsourced vendors deliver?
A startup company has just appointed a CEO that has no prior project experience. The CEO wants to execute projects with their own resources
and has appointed a project manager.
What should the project manager recommend that the CEO do first?
A project manager decided to use a highly adaptive approach to manage a large-scale project. In this project, there are many iterative tasks that utilize highly specialized experts. The project manager would like to create practical plans with high levels of buy-in from the team members.
What should the project manager do next?
In a fixed-budget project, the team has received a prioritized list of requirements and has nearly completed the first iteration. The CEO has decided to redirect the team to focus on creating a presentation for their upcoming technology summit. The CEO is not flexible about this request.
Which two actions should the project manager take? (Choose 2)
A project manager has identified the key stakeholders for the project. The project manager wants to use their expertise to help the stakeholders understand and support the project objectives and benefits.
What should the project manager do?
An agile project for a database migration impacts nearly all business units of the corporation. Every effort has been made to complete the migration before the end-of-support date for the database platform. A new impediment now implies the need to continue use of the old platform another year at a higher support price.
What should the product owner do about this situation?
A project manager has been assigned to deliver a challenging project on time and within budget. The project manager needs to empower the team members by removing organizational impediments and facilitating collaboration.
What should the project manager do to lead the project?
An agile team is required to address a technical, complex requirement that has no visual deliverable to show the customer. What guidance should the product manager provide to improve the requirement development?
product development team has team members located in four different countries. A senior manager is assigned the task of recruiting a project manager to manage this
project and the virtual team.
Which skill is required for a project manager to successfully manage this team?
An agile project is in its ninth of 10 iterations. The team is delivering the work as expected. In the planning session, the team identifies a dependency with another project in the organization.
What should the scrum master do in order to accomplish the iteration goal?
A project manager has completed an assessment of the project team's performance. Some team members have performed poorly on their assigned tasks.
What should the project manager do?
At the end of a project's initiation phase, the budget was developed and sent to the approval board. During the approval meeting, one of the key stakeholders asked how the budget was developed for future uncertainties.
How should the project manager reply?
A project schedule risk has turned into an issue. The project manager foresees delays in project execution.
What should the project manager do to resolve the issue?
An agile team is developing a new content management system. Some of the team members are struggling to deliver certain features since they have never worked on this type of solution.
What should the project manager do?
A project manager is in the process of closing out a project and has been asked by the project management office (PMO) to confirm that the transfer of knowledge to the operations team for support operations has been successfully completed. Which technique should the project manager apply to verify the knowledge transfer?
A new project needs to be submitted for urgent funding approval. The project, which will use a new technology, is vital to the organization. The entire Scrum team has worked together for over 3 years on multiple projects and delivered the previous project under the approved budget.
Which estimation technique should the project manager implement in this context?
When trying to track project benefits, a project manager realizes that some key performance indicators (KPIs) are not yet defined. What should the project manager do?
A project manager with global teams is managing a project that is progressing as expected. However, recently the project manager has learned of some team members missing the daily meetings. After investigating the issue, the project manager realizes different time zones is the main cause of the issue.
What should the project manager do next?
During project implementation, one team finds out that a key project deliverable was not budgeted. What should the project manager do first?
A company recently adopted agile to develop innovation projects. The project manager is experiencing problems with some team members who consider some agile ceremonies to be unnecessary.
What should the project manager have done before the beginning of the project?
During the service procurement process for a strategic project, only one bidder submitted a bid. The price of the offer is significantly large and the project sponsor is not convinced that the return on investment (ROI) can be achieved.
How should the project manager address this issue?
A project manager notices that the project team is encountering product issues while coding client-specific developments. The project manager foresees delays to the project's timeline because of these product issues.
Which methods should the project manager use to communicate project delays and other difficult messages to stakeholders?
A project scope statement has been approved, and the project manager and core team have been assigned to the project. Suddenly, the project
manager takes a temporary leave of absence due to a medical emergency. While the project manager is on leave, the team develops the project
schedule. When the project manager returns, a detailed schedule is almost complete.
What should the project manager do?
A project team needs to create artifacts for an upcoming steering committee.
What should the project manager do first?
A project manager noticed that the functional manager is not cooperating with staff assignment schedules and is always finding excuses not fo release the requested staff.
What should the project manager do first?
Two experienced team members in a hybrid project are having a conflict about a technical solution. The project manager has already spoken individually to the two team members without successfully resolving the conflict.
What should the project manager do next?
A project manager is managing the opening of a new office overseas. At the beginning of the project, possible delays due to legal permits are raised by one stakeholder. Subject matter experts (SMEs)
reassessed the concern and suggested assigning more time for this permit, and the change control board (CCB) agrees.
Which document should the project manager update first to document this change?
A project manager is planning a project with multiple work packages. Each work package has its own defined scope, but funding will be at the project level.
How should the project manager determine if the allocated resource budget is sufficient to cover the resource costs of the project?
A customer is concerned with the quality of the product delivery, as the production deployment is approaching. What should the project manager do next to ensure acceptance of the deliverables?
During a design workshop, the engineers ask the project manager about the safety prerequisites for the new product's operating procedures.
What should the project manager do?
A Scrum team has information radiators but must also keep stakeholders aware of their progress. In addition, the project management office (PMO) has specific templates for status reporting to management. The project lead realizes that a variety of reporting will be needed to satisfy enterprise and stakeholder needs.
What should the project lead do?
A project manager is assigned to a regulatory project for their country. The deadline for delivering results in compliance with the new laws is very tight, and the project team members have not yet been assigned. One of the project manager's peers informs the project manager that a project with the same scope for a different country was completed 1 year ago.
What should the project manager do first?
An agile team has released the second version of its product, but the feedback is that the software has many bugs that compromise the user experience. What should the
project manager do?
A large multi-national company works on a project in an emerging-economy country. All business matters are conducted in local currency. During the course of the project,
the budget becomes the primary concern due to currency instability in the country.
What should the project manager do next?
The change control board (CCB) has approved a change request to add a new component within a product. The operations manager discovers the change after its approval and complains that the implementation of the change will cause significant disruption to the production line.
What should the project manager do first?
A project manager is managing a project that requires specialized architecture services. This project was identified as a high risk for the
organization. The project manager works with an external architect who is highly specialized. However, the architect will soon resign because they
accepted an offer from another firm.
What should the project manager do next?
An agile project is running its third iteration with a duration of 2 weeks. A new operations director, who only has a predictive background, started
working at the company. In the first meeting with the project manager, the director demands a weekly project status report.
What should the project manager do?
A project being constructed in a remote rural area is nearing the end of construction. The project manager would like to share the good news with stakeholders.
How should the project manager communicate with the local community?
Three testers joined the project team just before the end of the build. During the project team meeting, the testers indicated that the project quality is poor, and they should not continue testing until all the defects are fixed.
Which three actions should the project manager do? (Choose 3)
A project's customer is furious. When the customer arrived at the project site, they discovered that one of their requirements was not met.
What should the project manager do?
A project manager is newly appointed to lead a project team that will be working remotely. The project manager decided to use a set of tools that
worked well for previous projects. However, a few team members are not happy with this plan.
What should the project manager have done to avoid this?
A project team member contacts the project manager to say they are not familiar with the regulations to complete some activities. What should the project manager do?
A project team Is trying to meet the milestone target dates in order to receive a bonus promised by the project sponsor. Unforeseen challenges and poor communication among the team members resulted in mistakes and delays. Tensions are high, and the sponsor is concerned.
What should the project manager do?
A project manager has just been designated to lead an approved project with a virtual team. The team members are from several countries and have never met before.
In order to promote team engagement and introduce the project team, what should the project manager do?
A new agile project is starting. The project manager is asked to confirm the scope to address the concerns of one of the stakeholders.
What should the project manager use to explain the project scope?
During sprint planning, the product owner wants to prioritize items with high business value. However, the project team is concerned about technical debt and infrastructure dependencies to deliver the expected value.
How should the project manager handle this issue?
A flagship project is sponsored by the CEO and has a critical go-live date. The project's product requires a regulatory review and approval before it can go live. The CEO instructed to allow only 2 weeks for regulatory approval in the schedule; however, the director for the regulatory liaison indicated 6 weeks was a more realistic timeline.
What should the project manager do?
A project manager prepared a project benefits management plan. Which of the following should be included in this document?
A project team strongly encourages the project manager to purchase an application that will significantly reduce work time. Without the application, the deadline might be missed. However, the purchase will impact the project cost. The sponsor would like to explore a less expensive application that will save the team's time.
What should the project manager do?
A project manager is working on a global project and realizes that one team member is not performing as expected. The project manager meets with the team member to find out what is causing this low performance. The project manager discovers the team member is experiencing conflict and feels uncomfortable with the team. The team member then asks to be moved to another project.
What should the project manager do?
The project team completed a demonstration of the main deliverable of the project. Although the project sponsor is happy with the outcome and is ready to sign the release to production, one of the business unit managers who attended the demo believes that the deliverable is not complete.
Which document should the project manager use to resolve this situation?
A project manager is assigned to work on a complex and innovative project. The technology being used and developed is new and complicated, and most of the stakeholders are unfamiliar with it.
Which approach should the project manager use as a servant leader?
A project manager and project team are developing a strategic approach to engage the internal and external stakeholders. Which approach should be followed?
A project team working on a big data project has concluded the make-or-buy decision on a particular feature, which will drive an increase in product adoption. The team decided to buy commercial software.
What should the project manager do next?
A project manager is leading a team and wants each team member to produce their deliverables and be held accountable for the work product. What should the project manager do first?
A project manager had to schedule additional planning sessions to add requirements from an international stakeholder. The stakeholder expressed concern about the product not meeting the client's needs.
Which factor should the project manager have considered when developing the product?
A steering committee has asked the project manager to assist with the decision-making process between build versus buy delivery options. Which value metric should the project manager evaluate to respond to the steering committee's request?
Two members of a new project team disagree on the best approach to solve a problem. The conflict has been going on for 1 week. The two
members are tense around each other and are taking everything personally.
What should the project manager do?
A typically high-performing team member has started to demonstrate a performance drop as well as some aggressive behaviors toward other team members in meetings.
The project manager has worked with this individual for many months on this project and has not seen this type of behavior before.
What should the project manager do?
A project manager is assigned to a research project. The project team has been selected and has worked together on other projects. Based on the project documentation, team members seem to be working at their own pace and have had little interaction with the project manager.
What should the project manager do to have a high-performing team?
In a financial company, a strategic project has been planned to use a predictive approach. During project planning, the product leader requests
that milestones be submitted for review. There is a defined scope and an established deadline to conclude the project.
What should the project manager do first to meet the product leader's expectations?
After meeting with stakeholders, a project manager working at a computer gaming company is creating a project management plan for the company's newest offering. The project manager learns that the company's main competitor is scheduled to release a similar offering leveraging the newest technology. The project manager fears that the competitor's offering is better in multiple ways compared to the project manager's project.
What should the project manager do?
A project manager is leading a hybrid project and is collaborating with the client to develop the project contract.
Some delays have been experienced due to unforeseen technical difficulties and new dependencies. However, the project manager is optimistic about recovering the delays in the upcoming sprints. A key stakeholder asked the project manager if the contract deadlines can be met.
What should the project manager do first?
A project with a geographically distributed team is ending its first iteration out of eight. During the daily meetings, the project manager realizes that some team members are not engaging in the discussion.
What should the project manager do?
A vendor has manufactured a complex product. During a factory acceptance test, several deficiencies were identified. Product delivery is on the
critical path, and any delay would impact project completion.
What should the project manager do?
A project development team is located in different areas around the world. Last week, a very important release was delayed because one of the developers did not respond on time to an email that was sent to everyone. The developer seems to have missed reading the email.
What should the project manager do to avoid these situations?
A project manager is leading a hybrid project that is building an app for a travel industry startup. Due to unforeseen events, the features and the overall solution will not be useable by many customers due to new travel restrictions.
What should the project manager do first?
A project manager is building a team to work on a service integration project that will transition technology management services from company A to company B. The project team will consist of members from both companies. Prospective team members for the project are located all over the world, have different types of technology backgrounds, and use different approaches for work.
How should the project manager build a cohesive, high-performing team?
A project manager schedules virtual daily standup meetings for a project, but half of the team members regularly join late or miss the meeting all together. What should the project manager do?
Negotiations are underway to secure an agreement with a critical supplier for the project. The negotiation situation has become contentious as it is becoming apparent that both parties will not receive everything they want and that a compromise might be necessary to avoid project delays, cost overruns, and damage to reputations.
What should the project manager do to help ensure a successful outcome for the project?
As part of its growth strategy, management is providing all of its ongoing projects with junior employees and is requesting experienced team members to mentor them. The experienced employees argue that the mentoring program will not add value to their projects and will limit their ability to deliver.
How should the project manager handle this situation?
The project manager is planning a project with several legal aspects for the city's municipality. The project is expected to take a year and will require a lot of paperwork since it involves multiple stakeholders, including the city's court.
What three actions should the project manager do? (Choose 3)
A senior vice president requested the creation of more agile teams to run projects of varying lengths and complexities in parallel with each other.
This will impact the amount of time the project managers will be able to dedicate to each project. The project managers typically dedicate 50% of
their time to projects regardless of their complexity.
What should the project manager do as a servant leader to help achieve this transformation?
A team has been working for some time on a project with incremental deliveries. The project manager noticed that one of the team members is less engaged in team meetings, yet delivers promptly. While discussing the source of demotivation, the team member informed the project manager that this is due to a feeling of lack of skills in dealing with new tasks.
How should the project manager address the issue?
Anew law was published about zoning permits for telecom towers. This may cause cost and schedule overruns for the new network rollout.
What should the project manager do?
A technician is scheduled to install internet service at the homes of three remote call center agents who have different working schedules. Their functional managers
arranged time off to allow time for installation and testing. The carrier sends an email to the project manager stating that one appointment is delayed for 2 days.
What does the project manager need to do now?
A project manager was notified about a new regulatory requirement that could impact the project schedule.
What should the project manager do first?
A project manager is leading a project in which the product requirements have not been fully met due to several uncertainties about customer acceptance. What should the project manager do?
A project team is working on an agile software development project. The project manager is concerned that the virtual team may not be as effective as a colocated team at headquarters.
Which two actions should the project manager leverage to ensure the team is meeting performance expectations?
(Choose two)
During a regular project progress meeting, the CEO informed the project manager that a major stakeholder has been unaware of recent developments on the project. The
project manager is sure that the stakeholder was duly identified and classified in the stakeholder register.
Which project document should the project manager review in order to determine the reason for this issue?
In a global project, the main definitions were developed in country A, and the delivery of the project will be completed in phases in countries B, C, and D. Country B discovers that one of the legal requirements was not addressed.
What should the project manager have done to avoid this situation?
An enthusiastic, newly hired vice-president has been assigned as the product owner for a digital transformation project. The project manager
advises the product owner that some of the functional requirements are not aligned with the chief information technology officer's (CTO) strategy.
The product owner tells the project manager that the CTO is not part of the project and should not be engaged at this moment.
What should the project manager do?
While a project manager is trying to build the first baseline for a project, a change request is being sent from one of the functional managers. What should the project manager do?
A mandatory compliance requirement that will impact the project software is introduced during the execution phase of an iterative project. The team is aware of the compliance requirement.
What should the project manager do next?
During the execution of a project, an experienced team member informs the project manager that they cannot take part in all of the scheduled project activities due to a conflicting operational schedule. What should the project manager do?
During a project iteration, half of the project team was reallocated to a new project. How should the project lead handle the situation?
A government approved the construction of a river dam to enable year-round farming in a community. At the project kickoff meeting, a key stakeholder in the community disagrees with the location of the dam.
What should the project manager do first?
In an agile project, the team decided to have a rotating group of facilitators for the daily scrum. Overall, most of the facilitators have grown and done well in this role; however, a few of them tend to run inefficient daily scrums.
What should the project manager do next?
A project manager is leading a hybrid project. The only available resources that have experience with agile are not at the project manager's location. The project has a strict
schedule and budget, and the project manager is concerned about their ability to deliver it.
What should the project manager do?
A large matrix organization is adopting a new communications approach. This is necessary because their projects often require the resourcing of expert knowledge in the form of specialists from various departments and divisions.
What should the project manager do to set up effective communications?
A project had scheduling delays, which necessitated the team to work overtime to meet critical milestones. This led to some misunderstandings
among team members. The project sponsor has allocated a monetary award.
How should the project manager utilize the award?
A key stakeholder has recently started in a company and has been assigned to a hybrid project. Although very experienced in their domain, the stakeholder has only been exposed to predictive project approaches.
What should the project manager do?
An established project team with a good track record has been working on a project for one year The project manager trusts the team and the work they produce. Which term describes the project manager's management approach?
During a kick-off meeting at the start of project execution, the vendor presents a
migration plan to client stakeholders. The director of the business unit that owns the solution being migrated demands the ability to make the final go/no-go decision about whether the systems go live.
What should the project manager do?
A project manager for a factory construction project in a small town is evaluating the necessary actions to engage stakeholders The local community is speculating the impact of the facility. There are rumors of job opportunities and environmental impacts which are listed on the project risk matrix
What should the project manager do with regard to community engagement in this situation''
An IT project manager has been referred to a new, highly rated vendor that provides quality assurance professional services, The project manager plans to engage the quality assurance vendor on a new project, but their rates do not fit into what was budgeted for the project.
What should the project manager do next?
Due to a statewide emergency, a project team for a global insurance company is being forced to complete a project virtually, The project manager is tasked with conducting meetings where confidential patient information will be presented.
What tool should the project manager use to conduct meetings with the project team and clients?
A bank has decided to initiate a project to transition from serving small businesses and entrepreneurs to mid- and large-scale businesses The country's economy is struggling, and some stakeholders cannot agree on this transformation need
What should the project manager do'?
During protect execution the project manager observes lower velocity and a high volume of tasks m the testing queue. The project is using a hybrid approach and there are only a few sprints remaining
What should the project manager do?
A protect is going through its iterative design stage One of the team members has been performing poorly. This is a critical project for the company and execution is about to start What should the project manager do?
A new project team has formed and the project manager notices that some of the team members do not feel comfortable being part of the project team As a result members of the team are working individually and not as a team
What should the project manager do to resolve this?
A compliance strategy was created during the planning phase of a project During execution, the project manager left the organization and another project manager was assigned to the team
What should the project manager do first to ensure the project is compliant?
A project manager is working on a construction project. The company owner asks the project manager to provide cost estimates for the new decoration project within 4 hours.
How will the project manager be able to complete this task?
A customer is meeting with an agile team at regular intervals and keeps changing priorities for the team members. What should the project manager do to remove this impediment?
A project manager has just completed a fixed-price project and the stakeholder is unhappy with the result What should the project manager do?
During a project to develop a new pharmaceutical product, the project manager was informed that there has been a change in government regulations regarding the materials of the project.
What should the project manager do?
A company initiated a departmental transformation project improving the processes for the organization using a predictive approach, This is a critical project for the organization and, in the middle of the project, the project manager noticed that one of the deliverables cannot be produced due to a missing technical skill.
What should the project manager have done to avoid this?
A project manager for a large software delivery project is in the process of finalizing the project governance, The project manager would like to implement procedures that do not align with several policies required by the organization's project management office (PMO). The project manager
believes that the procedures outlined in the project governance will be necessary for this particular project due to the unique nature of the
technology.
What should the project manager do?
A project manager is managing an internal software development project that is on schedule to complete in 1 month. The project should begin seeing value once the system is online,
yet some stakeholders lack an understanding of how it will provide value to the organization.
What should the project manager do next?
A new member was included on a project team in an ongoing software project. This team member was the only available resource but does not have the proper experience to accomplish the activities.
What should the project manager do to ensure this team member's lack of experience does not negatively impact the project?
A project manager is part of a team that is launching a series of features to comply with a new regulation. The team has only 6 weeks to release the features to the legacy applications. During the standup meeting, a software engineer indicated that the development of an important feature is
on hold until the assigned designer completes a specific task. This delay is a serious road block to meeting the release date.
What should the project manager do?
A key challenge that a project manager is facing is the lack of discipline by various team members and their inability to harness energy to achieve the project objectives. What should the project manager do to overcome this challenge?
A client comes to the company asking to copy a project that was executed 2 years ago
in the same city, with the expectation that the new project will have the same cost and duration.
While finalizing the project management plan, the project manager realizes that the baseline
costs are much higher than the original project.
What could the project manager have done to avoid this?
A servant leader is about to start a confidential agile research project. A high risk has been identified related to a team member disclosing details of the project with external people.
What should the servant leader do to address this risk?
In the middle of an iteration, the product owner tells the agile team that the
government has updated legal requirements. This will result in some changes in the product
definition.
How should the project manager handle this situation?
A project learn member is having difficulty delivering assigned tasks for a project that is at risk of being delayed. The main issue is that the team member does not understand a new system that was recently implemented.
What should the project manager do?
A project manager is leading a project to modemize the information technology of a bank. The project manager needs to determine how the project stakeholders should communicate, and has discussed the various options with the project team.
What should the project manager do to communicate with the stakeholders?
An agile project team is tasked with a new project After multiple discussions with me customer it appears that there is a lack of clarity on the requirements which resulted in delays in the architecture and design phase
What should the team do next?
A project manager notices that one of the marketing executives in the firm always appears stressed. The project manager observes that the executive's performance is gradually declining and is affecting the project deliverables.
What should the project manager do?
A project manager is managing a hybrid project. During project execution, the project manager was informed that over half of the project budget was reallocated to a project that is handling an emergency that recently occurred.
What should the project manager do?
A project manager is working on a project that will transform the organization's operating model. The project manager reviewed the budget allocation for various phases and was informed that upper management will not approve any additional funds.
Knowing that there are no additional funds available, how should the project manager proceed?
A new project manager is assigned to a project that will deliver a new and optimized credit system. The project manager is allowed to use a hybrid approach which is new to the organization to manage the project and new tools
In order to deliver the project successfully, what should the project manager focus on as part of the plan?
During the final iteration of the execution phase, the project has a cost performance
index (CP!) of 0.9 and a schedule performance index (SPI) of 1.0.
How should the project manager avoid a budget shortfall?
A project manager has been authorized to begin a project and realizes that an effective high-performing team is needed to finish the project successfully What should the project manager do next?
Two companies recently merged. The team charter for a new initiative combines the best practices of both companies. One of the team members consistently ignores one of the rules.
What should the project manager do to address this concern?
A project manager finds an unexpected issue halfway through a customer's protect After analysis the project team determines that the issue will affect the timeline unless more resources are allocated to the project.
What should the project manager do?
A project manager and project team have brought a project back on track after mapping and removing impediments During the current sprint the team reported that an impediment that previously caused major delays has appeared again. The team tried implementing the same mitigation tasks that worked previously However, the tasks are not having the same result with the impediment
What should the project manager do?
A third-party supplier demands payment for the services provided for a project. The agreement was that payment would be made after the organization receives payment from the client. The third-party supplier lacks the capital to meet their payroll and has informed the project manager that if they do not receive payment quickly, they will withdraw team members from the project.
What should the project manager do?
A software development provider reports an issue that is blocking the other remaining deliverables What should the project manager do?
A project manager sent the first communication about the project management plan to the team. The next day. two field engineers were asking about their roles and the project schedule.
What should the project manager have done*?
A project manager has been asked for performance feedback regarding one of the team members The project manager would like to gather additional input from the project team because there are no metrics in place for evaluating employee performance.
What should the project manager do next?
A new product is designed for a certain market. This product needs to adhere to the health and safety regulations for that region. What should the project manager do to ensure that the product complies with the regulations?
A project manager Is leading an agile software development project with strict deadlines The client complained that the last deployment did not meet the acceptance criteria The development team lead is arguing that the deployment met all specifications and has provided evidence of the client's specifications
What should the project manager do?
A scrum master is receiving conflicting status updates for the same task How should an accurate status be obtained from the team?
A complex project is m its execution phase. The project is set up to produce both predictive and incremental deliverables. The agile team is running late on their tasks There is a resource on the agile team who is responsible for producing progress reports for the project manager This resource has the required skills to help other team members with their workload
What should the project manager do to optimize the time of the resource who produces the progress reports?
A project manager received the project charter for a new product. The project is expected to have two main deliveries: the hardware part that has detailed specifications already defined, including a sample machine, and the user interface software that has only a basic specification and a
requirement for a user experience design approach.
Which project management approach should the project manager use?
A large and complex program in an agile environment has experienced an increase in
escalations from the client side. The rates and responsibilities are unclear, and the client does not have any direction regarding the escalation process.
What should be done to resolve this issue?
An agile team recently started working on a project for a financial institution. The
project sponsor is concerned that an agile approach will not provide enough support for the
organization's compliance standards.
In order to mitigate this risk and avoid problems, what should the project manager do?
A procurement team lead has been reported as getting into conflicts with other project team members on a weekly basis, The project manager engages with the team lead and discovers that other team members do not believe the team lead is right for this position.
What should the project manager do to resolve these recurring conflicts between the team lead and the other team members?
In a geographically distributed project team, the project team members continue to email status reports and update schedules after their weekly meeting discussions. However, the team is having difficulty tracking the changes and progress made.
What should the project manager do?
A bank is considering building another branch in one of three neighboring cities. The project manager has been tasked with demonstrating the benefits of building a new branch, renting an existing building, or not expanding at all.
How should the project manager proceed?
A company is transitioning its projects from a predictive to an iterative approach. The protect team is complaining because they are unsure of what needs to be done due to all of the changes requested by the product owner for features already developed since the beginning of the project.
How should the project manager handle this situation?
A project manager is about to start a large-scale project with unclear requirements, a fixed deadline, and a fixed budget. The client is unable to provide a product owner, as they do not have enough capacity and they want to be involved only a few times during the project.
How should the project manager plan and manage the project?
A project manager became aware of misunderstandings between a key stakeholder
and a team member with regard to some of the features defined in the project scope. What
should the project manager do?
A supplier, who was tasked with providing an important component for a project, is unable to deliver the materials due to a large-scale labor problem. What document should the project manager use to update the details and communicate to relevant stakeholders?
A project manager works in a startup company and is in charge of a key project that has critical and time-sensitive delivery objectives. One of the project team members missed completing an assigned deliverable on time, despite repeated assurances from the team member that it would be completed on time
What should the project manager do next?
A few virtual team members are located in a region that generally has good internet connectivity. However, they frequently experience connectivity
issues joining team calls during the day.
What should the project manager do?
A project is scheduled to end in 2 weeks. The team is expected to continue working long hours and is showing signs of weariness and fatigue What should the project manager do to encourage the team?
It is late at night on a weekend when a team member calls the project manager on the telephone. The team member Is crying about the pressures of an upcoming deadline.
What should the project manager do?
A project manager has been assigned to an emergency project that must be completed within the next few weeks. The project manager realizes this will have an impact on the local community. As the work is near a school, the project manager has engaged with them to understand their needs
How should the project manager ensure the work continues smoothly?
A project manager has been assigned to handle a company’s newest product. The product is in the conceptual stages and no one is sure about the success or marketability of the product. Management wants to deliver the product in 3 months.
What should the project manager do next?
A project team member is providing updates to assigned work and reports a task as complete, As the project progresses, it is observed that the task is not fully complete.
What should the project manager do moving forward?
A project manager works at an organization that intends to use an agile delivery approach, The product owner asks the project manager what the benefit of agile delivery is from a project evaluation perspective?
How should the project manager reply to the product owner?
A project manager is working on a project to modernize the information technology of a bank, The project manager is facing challenges with the project sponsor regarding how to proceed with implementation of a key piece of technology.
How should the project manager resolve this conflict?
During the execution phase of a large project there is an extremely high number of change requests Because of this the project manager realizes that there is a greater risk for rejection of the deliverables
How should the project manager mitigate this risk without compromising the completion date?
An agile team has completed 9 out of 10 stones tor the sprint. During the retrospective a few team members pointed out that they finished a of their stories However one team member tailed to finish a story
What should the agile leader do1?
A project manager is reviewing the requirements of a large program. Which requirements should the project team prioritize to avoid getting fines?
One phase of a project took much longer than initially anticipated The key stakeholders expressed their concern regarding a potential project delay. What should the project manager do?
During the development of a product, multiple identified risks have now become issues, which is hindering the team's velocity. What should the project manager do in this situation?
A project manager works for a large global company. The project manager is leading a project where the expected business value is to improve the company's image and reputation. During the project's closing phase, the project manager realizes that there is still a negative perception about the company's brand.
What should the project manager have done to prevent this?
A project manager noticed that the functional manager is not cooperating with staff assignment schedules and is always finding excuses not to release the requested staff. What should the project manager do first?
A company is transitioning their projects to utilize hybrid project management approaches While putting together their project team, the project manager discovers the requirements from the customer are unclear and also realizes that the team members are lacking critical technical stalls needed for project success. However the customer will not accept any changes to the requirements
What should the project manager do to resolve this issue?
During the execution phase of a project, all project team members were forced to work from their homes rather than in person During this time, the project manager discovered that 0.-10 team member has made disrespectful remarks about another team member to other team members.
How should the project manager handle this situation''
A project manager working on a software development project asked the software development about the status of a task. The developer responded that the task was delivered 1 week ago and mentioned that the delivery was reported via a specific project management software.
What should the project manager do next?
A supplier informs the project manager that producing the quantity of a key component for the project will require an additional month. The project manager has to meet an important
milestone in a week.
What should the project manager do next?
A company's CEO complains about the frequency of project communications. The CEO receives five project reports each week by email but does not have enough time to review them. In addition, the information that the CEO receives is not relevant in that it does not explain the project status,
What should the project manager do first?
A project manager is working on the delivery of a solution that needs to be deployed to the public quickly. The project team is experienced, the stakeholders are supporting the delivery, and the customer is cooperating.
What strategy should the project manager use to ensure on-time delivery of the solution?
A high-tech borehole protect was initiated with the goal of providing water for a rural community of 1500 villagers located in an arid region. The project was completed with a cost performance index (CPi) of 1 09 and a schedule performance index (SPl) of 0.93 Six months after its completion it is determined that the villagers could not access water
What caused this situation to occur?
The product backlog has been completed and prioritized. and the first sprint has begun A team member advised that during the daily standup there is a delay in having an external vendor contract signed.
What is the project manager's priority in this situation?
A CEO has requested that the project manager provide a budget estimate for a long-term project that will be executed over the span of 4 years What should the project manager do?
A project manager is assigned to a project that has a tight schedule. Due to recent market changes the marketing team has identified that a few features that were initially in the scope are no longer required
What should the project manager do?
A project manager is assigned to a time-bound internal project on quality improvement During project execution the project manager observes that a specific team member is being isolated by other team members
Which three actions should the project manager take? (Choose three)
An agile project is in its early iterations, but the project manager already realizes that
more resources will be needed to achieve the expected time lines. There are no internal
resources. available.
What vendor strategy should the project manager use to maximize project delivery?
Clients are complaining about the delay on a product delivery timeline. It is confirmed that the issue is related to the product inventory and availability.
What should the project manager do to engage the stakeholders?
A project manager at a plant with continuous operations needs to deliver a project urgently to meet a market opportunity. What should the project manager do to meet the time-to-market need?
An agile project is in the seventh iteration with multiple changes being accommodated from the project start due such as regulatory changes technological innovations market competition and other changes What should the project manager do to manage these continuous changes coming into the project?
A project is experiencing delays due to identified risks What should the project manager do to manage the project schedule?
A project manager is involved with a project to remodel a long-used product. There are no proper records for the original design and execution of the original product. The stakeholders doubt that the remodel can be accomplished without this information and are hesitant to provide support for the project.
What should the project manager do?
A project manager for a construction site realizes the importance of stakeholder
relations, especially with the local community. The project manager and the project team strive to build effective relationships with these key stakeholders in order to prevent obstacles in the future.
What should the project manager do to customize the stakeholder engagement plan?
A senior-level executive approached the project manager of a highly visible project that is currently in the execution phase. The executive indicated that they do not support the project
and will be actively trying to prevent its success by reailocating key team members to another critical project.
What should the project manager do?
A protect manager is assigned to lead a global implementation of a cloud-based system Team members are dispersed in five countries As time goes on. the project manager notices that some team members have become quiet during status calls or other protect discussions while others often call into meetings late and use time zone differences as the reason for the delay
Which three actions should the project manager take to encourage engagement? (Choose three)
In a standup meeting a team member has been providing the same update for five consecutive days. The task which is on the critical path is now at risk tor delaying the schedule. What should the project manager do?
A project manager is a part of the project management office (PMO) and Is tasked with finding a reputable vendor to provide on-site support for their project. The project sponsor stresses the urgency of the need and suggests using a vendor they know to provide the support.
What should the project manager do given the urgency?
At the end of a third planning meeting, the client and a functional manager requested additional meetings to add more features to the product.
What should the project manager do to start building the product faster?
A technical lead has complained to the project manager about a team member's performance. The team member has repeatedly missed tasks that have put sprint commitments at, What should the project manager do?
A project manager is implementing an enterprise-wide software project The project has a great business impact and is fully supported by senior management However, the project manager is facing difficulties gelling the support of several key departments.
What should the project manager do?
An agile team completes a deliverable that is to be certified by another expert team The second team does not take the deliverable for many months What should the servant leader do?
As the project progresses, the learns not performing at acceptable levels and in accordance with the key performance indicators (KPls) that were set at the beginning of the
project. How should the project manager resolve this?
A new solution is being deployed in countries A B and C. This solution will allow the countries to propose new services to their customers Country A has asked for a change in the solution m order to comply with its own customer market
What should the project manager in charge of the deployment in country A do?
A project team has missed the delivery date for the West milestone of a large software development project protect governance dictates that formal communication be sent to project stakeholders including the project manager's supervisor when a milestone is missed. The project manager is concerned that this wilt reflect poorly on the team
What should the project manager do?
After months of careful planning and discussions with subject matter experts (SMEs). a new law is announced that may significantly impact the project budget. What should the project manager do first?
The investment committee is the authority for the approval of funding required for a business improvement project. The investment committee approved funding to complete
the preliminary feasibility study. The project is on an expedited schedule, and the project manager requires interim funding to continue with the preliminary feasibility
activities that must commence immediately.
How should the project manager get these funds approved?
A project interfaces with other projects that are in the same portfolio but are being developed in international locations. One of the international projects has suggested a tactical change that needs to be implemented in this project.
What should the project manager do next ?
During a retrospective, one of the team members reports that a functional manager wants to be involved in task allocation. What should the project manager do?
A project manager is working directly with a vice president who is also the project sponsor. The project is an organizational transformation for a company that primarily works on predictive projects. The project manager has been asked to use a hybrid approach to deliver before a defined date by using sprints.
What should the project manager do first?
A project manager determines that a critical path activity is going to be delayed. The team proposes a fallback plan that could get the project back on track; however, the plan would require an additional cost to an already tight budget.
What should the project manager do?
A project manager is working on a project to release a new version of a key product, The product strategy and marketing areas are still working on defining the final details for the products appearance, but the team is clear about the main features. During the last sprint review, the project sponser expressed concerns about the low quality of the product,
What should the project manager, as a servant leader, do to address this situation?
An IT company's office is closed abruptly due to a new government restriction. All employees are now working remotely. Project team A has a
critical project delivery due in 2 weeks. The project manager, apprehensive about this sudden change, instantly emails the customer explaining
that the project delivery will be delayed. The customer is unhappy with this and has escalated the issue to senior management.
What should the project manager have done differently?
The current incremental revenue expected by a project deliverable is not fulfilling the business case requirement The deliverable was already closed and handed over to the operations team
Which two actions should the project manager take? (Choose two)
A new team member joins an agile team. In a previous role, this team member was a subject matter expert (SME). This team member often directs the team on how to solve problems based on previous experience.
What should the project manager do first?
A company is transitioning from a predictive approach to an agile approach. A project manager is assigned to the first pilot with an inexperienced team. Due to an unexpected event, the whole team is asked to work remotely. During the second sprint, the project manager starts to notice a lack of commitment from the team members.
What should the project manager do in this situation as a servant leader?
A project manager is newly assigned to the second phase of an ongoing project. During the implementation, a defect occurred and no one knows how to fix it, as the former engineering team has moved to another project. The customer warns that previously, this defect negatively affected the project schedule.
What should the project manager do first?
A project team is working on a product that is planned for multiple iterations. They are delivering incremental value.
When should the value be demonstrated?
A project manager is working on a project to build a manufacturing complex. The project will run in three different phases: engineering, procurement, and construction. The
procurement phase is in the initiation stage. The project sponsor wants to pursue the project phases as they have been planned, but also wants to accommodate and adjust to new data, input from the customer, and changes during the various phases as the project progresses.
How should the project manager approach this project?
Two teams are engaged on a global project which uses a follow-the-sun approach in order to speed up delivery. After the first release, many issues were identified on the product, which could easily have been avoided with better communication.
What should the project manager do?
The testing backlog for a hybrid project has increased significantly and is becoming a bottleneck. The team has researched a tool that could
resolve the bottleneck, and the project manager has been informed.
What should the project manager do next?
A project manager is assigned to work on a large global project. The resources for the project are dispersed among different organizations and countries. After the project kick-off meeting, the project manager learns that many virtual team members are unable to join the regular project update meetings. Their absence will impact the overall project schedule.
What immediate corrective action should the project manager take?
A project manager is assigned to a project that is in the execution phase that has different types of stakeholders. Some of the stakeholders are very interested in the project, whereas other do not show the same level of interest.
What should the project manager do to assure the project finishes correctly?
A project team is struggling to obtain the required data for a complex project in order to proceed to the next stage. What should the project manager do?
While following up on a deliverable, a team member expresses concern to the project manager about working with another team member. This team member states that the other team member, who is a functional manager, is often defensive and aggressive during meetings.
How should the project manager handle this situation?
A project manager has been assigned a project to build a new solar farm that will provide clean energy to a new housing complex. The government has decided to reduce
the tax on renewable energy products starting 1 January. The supplier has reached out and stated that the order placed for solar panels to be delivered on 20 December
might be delayed until early January. On the other hand, the project will face similar constraints due to the December holidays.
What should the project manager do about this risk?
A newly commissioned project has had trouble recruiting team members because the turnover rate is high. The human resource (HR) manager
has conducted several exit interviews. Many team members have expressed that the project manager has inadequate relationship management
competencies. The project manager explains that the exiting team members were lazy.
What should the project manager do to prevent this high turnover rate from continuing?
A project manager is assigned to a project team midway through execution. Several dependencies are impacting the project, and the project manager feels the team is not adequately informed of the impacting changes.
What should the project manager do first?
A project manager has been assigned to a new digital product line, which the company hopes will boost their revenue. The product is complex and requires customer feedback to continually refine the product. The project is being handled by a cross-functional agile team.
What should the project manager do to ensure value is delivered quickly?
A product owner has returned from a meeting with a few key stakeholders, who expressed interest in learning more about the project progress. The product owner is
seeking the project manager's recommendation on how to approach this request.
What should the project manager do to help the product owner?
A project manager is managing a large project. A stakeholder has just discovered a new risk that has not been identified in earlier stages.
What should the project manager do?
A key project stakeholder has started to escalate all issues and main requirements to the project sponsor. The project manager is concemed about the team not receiving direct communications from this stakeholder.
Which two actions should the project manager take to improve the relationship with the stakeholder? (Choose two)
A project manager in an automotive company is scheduling activities for a complex project Some of the project requirements are fixed and some are flexible Match the items on the left with the methodology on the right that the project manager is using.
A project manager for an iterative project noticed that retrospective items indicate that the team is not fully conversant with the principles of iterative development. The team meets to analyze the gaps in the training that recently concluded with a third-party trainer.
What should the project manager do next?
During the third iteration of a project, the product owner requests another mandatory feature. This also happened in the previous two sprints, which resulted in failure and caused frustration within the team.
What should the project manager do next?
A new team member is assigned to a team that consistently delivers each iteration. The new team member is does not understand many of the processes followed and begins to negatively impact the schedule.
What should the project manager do?
A project manager is working with several junior engineers on a project. The project manager noticed that when the junior engineers are asked questions, they defer te more senior team members on the team for answers. Having worked with the junior engineers on another project, the project manager knows they are capable of making these minor decisions correctly.
This uncertainty from the junior engineers is now slowing progress.
‘What should the project manager do?
A project manager has been assigned to manage multiple agile project teams. The project manager wants to empower the teams and make them self-organizing.
What should the project manager do to create a positive environment?
In the middle of the execution phase for a big project a new stakeholder who was unfamiliar with the project joined the board of directors and is influencing the decisions made in the project. This change is impacting the project's progress
What should the project manager do first?
A project is about to start. The project manager has found that the client does not have an appropriate knowledge management system and does
not have a requirement for it.
What should the project manager do?
A hybrid project has just started, which will result in a new technology that could disrupt the market if well accepted by the public. The product requires health and safety
approvals from the government. As this is an innovative solution, the sponsor and product owner are unsure if it will be accepted by the public.
What is the appropriate flow for product development?
During a project status meeting with senior managers, the project manager gives an update about the status of a deliverable. Some of the senior managers claim not to Know about the deliverable.
What should the project manager do next?
An organization is transitioning to agile. The project manager is discussing how to manage risks with the development team in light of the transition for a particular project.
The team estimates the risk level as low.
What should the project manager do?
A prefeasibility study for a new renewable energy project is nearing approval. To ensure that the project time lines are maintained, activities associated with the feasibility study must continue while the prefeasibility study is being approved.
How should the project manager proceed?
An organization is struggling to start an important project. The project manager has identified that the scope definition is the main item preventing
the project from starting. Although most of the scope items are defined and agreed upon among the stakeholders, there are a few items that are hard to grasp and very complex to define at this stage.
What should the project manager do?
A company has decided to initiate a project to eliminate a sales channel that has been unprofitable for the past 3 years. Some members of the project team are pessimistic about the project.
What should the project manager do in this situation?
A project manager is leading a hybrid project for the development of denial equipment with live team members A dentist, who is also one of the major investors attends a sprint review meeting and raises questions and doubt about the concept and expected performance of the equipment
What should the project manager do?
A project manage is in the middle of an angle project comprised of 100 user stories broken down into five iterations. Each user story is worth U$$50. The actual expenditure is U$$2,00 and 50 user stories have been delivered.
Which statement is true?
A medium-sized company has been exploring new marketing tactics with regard to launching a new product. New product creation is no small task. In the end, it was too big
of an expenditure for the company to undertake.
What should the project manager do in the future when working on new product projects?
An organization imports many of the materials for a product build. Due to global shipping delays, some of the essential materials have yet to arrive, resulting in the inability to finish building the product for the upcoming release. The project manager is meeting with stakeholders to discuss options.
What should the project manager recommend?
A project manager has just taken over a project that is in the requirements gathering phase. A stakeholder indicates that they have not received any progress updates even
though reports have been sent on a weekly basis.
What should the project manager do to ensure all stakeholders are receiving proper information about the project?
In the planning phase of a software implementation project, two of the team members disagree on how to approach end-user training. The
discussion has intensified and the team members are not able to agree.
What should the project manager do next?
During regular project progress review meetings, one team member shares bad news that has a significant impact on the project schedule. How should the project manager
react to ensure the project remains successful?
A project manager is closing a project and preparing to hand it over to the operations team. During handover, a delayed invoice was submitted with a higher-than-planned
cost against the project work. Consequently, project handover was delayed and the project's reported completion costs were increased.
What should the project manager have done to avoid this situation?
The project manager's firm is executing a construction project. The project is stalled due to reemerging conflicts and misunderstandings among stakeholders.
What should the project manager do to ensure a smooth start and completion of the project?
The project manager of a high-risk project is concerned about a delay in the schedule that might force the project to ‘move its go-live date. What should the project manager do next?
A risk was identified at the beginning of a project, and a response plan was established. Unforeseen consequences resulted in a higher level of
risk. The project manager has an idea that could address the new risk in an efficient way, but the response is different from the original risk
mitigation plan.
What should the project manager do?
A defect is identified during user acceptance testing that could significantly impact the system's performance. The project team has advised that this defect puts the delivery date at risk.
Which risk management process should be performed?
A project team member was unhappy with a new change in project governance and complained to one of the project sponsors. The project sponsor challenged the project manager.
How should the project manager resolve this conflict?
Halfway through a project, the project sponsor is replaced by another peer who was not previously engaged in the project. The new project sponsor has rejected most of the project artifacts, and the team did not get the latest increment approved on the current iteration. Stakeholders are not feeling confident about the project outcome.
What should the project manager have done to prevent this situation?
A product owner is invited to a sprint review meeting. At the end of the review, the product owner says that the increment is ready to be delivered to the customer.
What conclusion should the project manager come to with regard to the product owner's statement?
An insurance company is planning to make a big change to its core application. The project manager realizes there is resistance to change from the sales agents since they
are accustomed to taking orders manually and entering them in the system at the end of the day. With the new change, they will use point-of-sale devices to take orders online.
What should the project manager do to get commitment from the sales agents?
A project manager is assigned to a large construction project with more than 100 project team members. The project manager is having a hard time keeping the project on track and deriving the planned benefits. The project manager wants to make sure that each requirement is linked to the business and project objective.
What should the project manager do?
An agile project team is working on an infrastructure product to be delivered incrementally over several iterations. Midway through the third iteration, the whole company is
informed that the operating systems supported by the infrastructure will be terminated in the upcoming quarter. Several thousand machines will be impacted by this change.
What should the project manager do first?
A company has created a cross-functional team to drive the digital transformation project for the business. The team is expected to deliver the minimum viable product (MVP) that addresses market need in the shortest possible time.
Match the roles for the team on the left to their corresponding responsibilities on the right.
During the execution of a hybrid project, one developer had to be replaced. The new resource is extremely competent in quality assurance tasks, but does not have much
experience in development.
What should the project manager do?
A project manager is about to slant the testing phase of a new project. Historical data show there is a high risk of failing the agreed acceptance criteria.
How should the project manager ensure the acceptance criteria are ret?
A project manager who is new to a matrix organization has just been assigned to an internal software development project that is intended to
reduce conflicts in the company’s internal tracking system. With over 1,000 people in the company who will benefit from the software, the project
manager wants to ensure everyone is aware of the great progress the team is making. The project manager meets with the project team to decide
upon the most effective way to communicate progress.
What should the project manager do?
During the last two iterations of a project, one of the team members had low performance. The project manager conducted two feedback sessions with the team member and escalated the issue to the resource manager and project sponsor, but there has been no improvement.
What should the project manager do next?
A project manager notices that the project team is unlikely to complete the development of a system on time before the testing start date, which was based on the technical
complexity of the project. What should the project manager do before communicating with the client during the regular project progress meeting?
In a project, one core team member tends to do all the work and ensures all tasks are completed. This core team member is soon leaving the project, which may make the project vulnerable.
What should the project manager do?
A project manager is managing a national rollout for an innovative product in a regulated environment that is expected to change. The project management office (PMO)
needs visibility of the regulatory constraints while maintaining a degree of flexibility.
Which tool can the project manager use?
During an agile project a project manager lost one of the resources, and at the same lime, uncovered new requirements, which were added to the backlog What should the project manager do next?
A key customer stakeholder asks the project team to include new tasks in the backlog and begin analyzing new requests. The customer expects results as soon as possible and pressures the team to attend noncritical meetings. The team is frustrated by this situation.
How should the project manager approach this situation?
A telecommunications project consists of departments spread across several countries with different cultures. The project team rarely meets in person, and each team member works independently using online reporting tools.
What should the project manager do to ensure team members are committed to project success?
A new development project is about to start, and the project manager knows that a high-profile customer makes very specific and frequent requests in all sprints. This project will demand contract coordination with third parties, and the project manager must find a better way to manage customer and partner expectations.
What strategy should the project manager use?
A company is using an agile approach to launch a new product. In the second sprint, the team encounters a technical problem they have never faced before.
What should the project manager do?
A human resources (HR) cost report was disclosed, by error, to all members of the project team. This situation generated a conflict between the team members about differences in their salaries.
What should the project manager have done to avoid this situation?
An iteration is almost finished, but the team is struggling to complete the stories that require more time. What should the project manager do first?
A project manager is managing a complex project with a high number of artifacts. Some of the stakeholders are having issues accessing the artifacts. How should the project manager address this situation?
Just as a team reaches a mutual consensus on a preferred design, a stakeholder submits a request to add new features that enhance the
company’s competitive advantage. What should the project manager do?
A team member has very strong technical skills and is interested in a leadership role. A leadership position opens up outside of the team in the organization. The project manager has observed that the team member has a major gap in communicating in a professional manner.
What should the project manager do?
During the development of a project in a dynamic market environment, new unforeseen legal requirements have come into effect. The project
manager is not sure if some of the project deliverables will be fully compliant with the new requirements.
What should the project manager do?
During the development phase, a team member encounters an issue with a specific task and attempts to resolve it for the next several days. The other team members ask
the project manager to reassign the task to another team member to avoid jeopardizing the target date. The current team member assigned communicates they will feel frustrated if the task is reassigned to another team member.
How should the project manager address this situation?
A junior project manager was recently hired to lead a complex project scheduled to kick off in 2 weeks. The junior project manager was introduced to another project
manager for mentoring.
Which two benefits will the junior project manager realize by being assigned to a mentor? (Choose two)
A project manager was recently assigned to a project that is in the execution phase and is experiencing roadblocks. During a review of the
processes and procedures, the project manager notices similarities to a previous project that experienced similar roadblocks. The project manager
reviews the task schedule and finds that certain tasks are well behind expectations. In speaking with the project team, the project manager
confirms that the team is following the processes exactly.
What should the project manager do?
A project manager is assigned to an agile project that has an aggressive time line and a fixed budget. Currently, the majority of the items are in the backlog and only a few are in process or completed.
What should the project manager do?
When defining the ground rules for a project team, the project manager observed that only two team members contributed to the discussion. As a
result, the team ground rules favor these two team members.
What should the project manager have done to avoid this situation?
A project team member is struggling to deliver an assigned task. In a team meeting, the project manager determines that there are other members
on the team who have more experience with similar tasks.
What should the project manager do?
During a project's initiation phase a lessons learned sharing session was held with the team from another project Low construction productivity was discussed as a potential delay to project completion
What should the project manager do next?
The project manager is reviewing a project's progress and notices that one of the risks has become an issue. What should the project manager do to address the situation?
A new marketing vice president just joined a software startup and is concerned that the agile model does not provide the needed accountability for their role. What should the responsible project manager do to ensure the vice president is comfortable with the project meeting its agreements?
A project manager is working on an agile project. The organization decided to implement the Scrum framework. The project manager organized a workshop to explain the differences between traditional project artifacts and the Scrum approach. The most frequent question raised is what artifact will replace the project schedule.
What should be me project manager's response?
A project manager has recently moved to an organization to lead a key project. The project manager notices that team performance is below the target, and the tasks assigned are not delivered on time. Team commitment is also not as appropriate as it should be.
What should the project manager do?
A multimillion-dollar project has started and is in the execution phase. A local regulatory authority has just announced changes to the requirements that will need to be implemented in 6 months, prior to completing the project execution phase.
What should the project manager do next?
A major issue about conflicting priorities has been highlighted by the project team with regard to a few stakeholder requirements. What should the project manager do?
A customer complains that the user stories released so far contain too much jargon and do not reflect the expectations of the product. What should the project manager do
next?
An innovation project with a budget of over US$30 million is expected to have a large impact on the technology industry. The business area is concerned if the project will meet stakeholder expectations and raised this concern with the project manager.
What should the project manager do to manage business concerns and expectations before starting the project?
At the end of a workshop to review project deliverables, a number of follow-up action items were generated. What should the project manager do next?
A project manager is managing an internal project with a tight budget and schedule. While executing the project, the project manager realizes that
some stakeholders are working against the success targets of the project.
What should the project manager do to ensure successful project delivery? (Choose two)
An agile team completes a deliverable that is to be certified by another expert team. The second team does not take the deliverable for many months.
What should the servant leader do?
A company wants to be a pioneer in its industry and has announced the launch date of a new innovative product. After the first sprint planning, the
team realizes that it is not possible to deliver all the features in the required time.
What should the project manager do to ensure success?
A project manager is assigned to a new project team that has several stakeholders who can have significant influence over the project outcomes.
The project manager categorized the stakeholders into four different groups and wants to define the communication strategy.
How should the project manager handle communication?
A company has undertaken a large transformation project in preparation for the changing economy. During the planning of the transformation project, the key resource from human resources (HR) refuses to approve the proposed project plan.
What should the project manager do to gain an understanding of the cause for the resource's refusal?
In an agile project, the learn planned to complete 40 story points in an iteration, but only completed 30 story points. What is the schedule performance index (SPI)?
A project manager is assigned to a multiyear enterprise resource planning (ERP) solution project. During planning, the business sponsor emphasizes the importance of demonstrating value along the way, while maintaining the integrity of the final product.
How should the project manager establish the delivery model for this project?
During a meeting for product review, a key stakeholder announces that because they are receiving adequate information about the project they will not attend any further meetings. What should the project manager do?
A project manager is managing a hybrid project A stakeholder has directly contacted a team member and has requested a change Due to the request, the team member was distracted from their work, which caused a loss in productivity.
What should the team member do?
An agile project is starting its seventh out of eight iterations In a planning meeting, the team realizes that an unidentified risk became an issue and the contingency reserve has to be used.
What should the project manager do?
The portfolio management office wants to cut costs by suspending some ongoing
projects that do not directly support the organizational strategy. The project manager has invested too many resources into one of the projects to be suspended, but the portfolio
management office has not backed down on their plan.
What should the project manager do to continue the project?
A project is delayed due to an undelivered component, which was caused by a conflict between the procurement lead and the contracts manager. The project manager
schedules a meeting with the two stakeholders to resolve the issue.
What role does the project manager play in this situation?
A project needs to be outlined as a phased approach for multiple product lines with a review gate at the end of each phase. To ensure consistency for this hybrid delivery, what should the project manager do?
A company has hired a vendor to deliver a scope of work and assigned a project
manager to oversee the project. The vendor advised that they completed the scope
successfully and is asking for approval.
What should the project manager do in response to this request?
During the third iteration of a project, the main sponsor retired from the company, and a new sponsor was appointed. The new sponsor is not familiar with the agile approach for project delivery, which leads them to request more control over the project team.
What should the project manager do?
An organization has recently decided to switch from a predictive to an agile delivery approach. The one ongoing project will still be led by a project manager. The agile teams for that project have not produced any documentation.
What should the project manager of the ongoing project do?
A project manager works for a large software development company that has multiple strategic business groups. The project manager has been assigned to develop maintenance planning software for a power plant. The project manager heard that a similar project that was executed by another business group in the company recently failed. The project manager is concerned about the project's performance and wants to take steps to help the project succeed. What should the project manager do?
A project manager is managing an internal project that was poorly defined. Recently, the project manager received several change requests raised by the organization's upper management.
What should the project manager do first?
An organization is transitioning to an agile environment. The project manager finds that most of the team members are not familiar with an agile environment.
What should the project manager do to address this concern?
A new project manager is assigned to a project in the execution stage. A few key stakeholders inform the new project manager that the project has some serious issues.
What should the newly assigned project manager do first to understand the issues?
Having managed a similar project while working with previous stakeholders, a
project team decided to use the same report format they used in the earlier project.
However, stakeholders new to the project are not fully comprehending the status of the
project based on the reports that are being circulated.
How should the project manager address this concern moving forward?
A project manager prepared the base budget model to deliver a highly
customizable software solution. The solution will be delivered in multiple countries with
significantly different cultures and will be staged over phases.
What should the project manager do next?
The project management office (PMO) assigns a project manager who specializes in hybrid approaches to a predictive project that is off track from both the cost and schedule perspectives. The project runs into further delays as the project manager is ramping up on the project. The stakeholders and ask senior management to replace the project manager.
How should the project manager approach this situation?
A key stakeholder is upset because the final product delivery has been postponed for the third time. The project manager meets with the stakeholder and discovers that there is a risk of revenue impact if a new feature is not released in 1 month.
What should the project manager do?
A project manager Is transitioning from a predictive We cycle project to a new agile project How should the project manager manage and control the scope for the new project?
A project manager has taken over an existing project According to the previous project manager, the project is on track and within budget However, stakeholders are unhappy with the recent progress report since the metrics show that the project is delayed and the cost is higher than expected.
What should the project manager do?
During a project status update by the project management office (PMO), the CEO is concerned that the status of all projects suddenly changed from green to red, without warning. Upper management is used to reading traditional reports related to progress and cost, and they want to continue viewing this information.
How should the PMO implement a better way to report the project's health?
A project is successfully delivering its product outcomes, and the customer satisfaction rating is high. However, during an internal audit, it is discovered that certain essential process documents and approvals are missing, and the project is evaluated as being noncompliant.
What should the project manager do next?
A subcontracting company is presenting its feature release A key stakeholder is asking to add a new feature to the product How should the project manager deal with the new requirement?
A project manager finds that team members In an agile project are involved in several different projects due to budget constraints. What should the project manager do?
A project manager for an agile project wants to have a highly engaged team. How should the project manager achieve this objective?
A newly hired team member just joined the project team and reports directly to the
project manager. In the first week, this new member tells the project manager that there is a
task priority conflict with hard, dependent tasks on the critical path.
What should the project manager do to handle the conflict?
A company is involved in a mining project. There are some external stakeholders with no knowledge of the mining industry.
How should the project manager communicate the organizational culture and project goal to these stakeholders?
A project manager is working with an agile team. A key stakeholder who does not
join the sprint planning session is very unhappy, as the delivery date for the final product has
been pushed back three times. What should the project manager do?
During the initiation stage of a multimedia exhibition-design project the project manager is developing the project management plan What should the project manager do to complete this task?
A team has been consistently delivering outcomes. However, based on their current performance, it was discovered that their velocity has decreased by 30%.
What should the project manager do to ensure the velocity is under control?
A project team is conducting a retrospective. The team wants to identify what had
a positive impact on the velocity and keep doing it.
Click on the area that the team should focus on to identify good practices.
During the initiating phase of a project, a key stakeholder requests frequent changes to the project scope What should the project manager do to improve the stakeholder's engagement?
At the daily project meeting, team members are complaining about receiving emails from their functional managers to support other nonproject-related tasks. This is having a negative impact on the team's productivity.
What should the project manager do next?
TESTED 15 Oct 2025
Graphical user interface, application, table
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Diagram
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Chart, line chart
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Diagram, text
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