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PMI Professional in Business Analysis Question and Answers

PMI Professional in Business Analysis

Last Update Nov 30, 2025
Total Questions : 200

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Questions 1

A type of requirements document that would be the most valuable to a database administrator would be:

Options:

A.  

a data flow diagram.

B.  

a business process diagram.

C.  

an entity relationship diagram.

D.  

an object diagram.

Discussion 0
Questions 2

Which of the following techniques contrasts the current and desired business views to analyze possible business changes?

Options:

A.  

Impact analysis SWOT analysis

B.  

SWOT analysis

C.  

Gap analysis

D.  

Trend analysis

Discussion 0
Questions 3

A project affects the marketing unit and procurement unit. The project manager gives the business analyst an overview of the project for the first time.

What should the business analyst do immediately after the discussion?

Options:

A.  

Schedule time with the process owners.

B.  

Put the information into a project plan.

C.  

Develop an issues log.

D.  

Assess the risks for the project.

Discussion 0
Questions 4

The requirements baseline is ready for sign-off when the requirements are:

Options:

A.  

complete, clear, verified, and adopted.

B.  

consistent, analyzed, complete, and validated.

C.  

justified, clear, consistent, and verified.

D.  

clear, consistent, complete, and validated.

Discussion 0
Questions 5

During the initial phase of a project, which technique could assist in identifying and categorizing the stakeholders?

Options:

A.  

Business activity model

B.  

RAC! matrix

C.  

Power/interest grid

D.  

Organization modeling

Discussion 0
Questions 6

A sponsor requests a new requirement. The business analyst explains that most of the information needed for this requirement does not exist and that the requirement cannot be implemented. The business analyst recommends deferring the requirement until the needed information is available and then adding it to a subsequent project. The sponsor agrees.

What should the business analyst do next?

Options:

A.  

Bring the subsequent project to the change control board (CCB).

B.  

Ask the stakeholders to review the requirement before any other action is taken.

C.  

Communicate that the status of this requirement has changed.

D.  

Mark the requirement as complete so that it is not forgotten.

Discussion 0
Questions 7

A project team has been assembled to streamline accounts payable processes in all divisions of the company. As part of the planning activities, the business analyst is working to identify stakeholders.

Which of the following techniques would the business analyst use to identify stakeholders?

Options:

A.  

Brainstorming

B.  

State diagram

C.  

Estimation

D.  

Prototyping

Discussion 0
Questions 8

A project team delivers a solution based on the approved requirements and is confident that it meets the defined acceptance criteria.

What should the business analyst do to obtain signoff?

Options:

A.  

Contact the sponsor.

B.  

Contact the stakeholder who provided the majority of requirements in the traceability matrix.

C.  

No signoff is necessary.

D.  

Refer to the RACI matrix to identify who is responsible for signoff.

Discussion 0
Questions 9

How can a SWOT analysis help when deciding between several possible options to address a business problem?

Options:

A.  

It can help the product owner to determine opportunity cost of not choosing an option.

B.  

It can help the stakeholders to determine how to avoid the threats of each option.

C.  

It can help the project sponsor to determine the valuation of each option.

D.  

It can help the stakeholders identify the strengths and weaknesses of each option.

Discussion 0
Questions 10

The quality function deployment is best suited to assist in the process of:

Options:

A.  

relating the product features to customer value.

B.  

quality control by determining the control charts and the run charts.

C.  

quality assurance by structuring the quality audits.

D.  

controlling the effects between the quality functions.

Discussion 0
Questions 11

A business analyst is working on a project to implement a new call management system for a help desk. They expected the average time interval to answer a call to decrease over time, but the interval has increased instead.

Which technique should the business analyst use to investigate the problem?

Options:

A.  

Interviews

B.  

Root cause analysis

C.  

Observation

D.  

Process modeling

Discussion 0
Questions 12

When a change request is received, the business analyst is responsible for:

Options:

A.  

analyzing the impact to the project schedule and budget.

B.  

ensuring that change-related incidents are minimized in production.

C.  

analyzing the impact on business and underlying systems.

D.  

prioritizing and scheduling the changes requested.

Discussion 0
Questions 13

A business analyst is reviewing a discrepancy report after a test session. The discrepancy report has revealed a defect that the business analyst must address.

Which of the following criteria should the business analyst use to identify the appropriate response to the defective test result?

Options:

A.  

Inspect the requirements traceability matrix to verify if the requirement is connected to a use case.

B.  

Determine if the defect is in the solution developed, in the original requirement, or in the test case.

C.  

Verify that the corresponding requirement was appropriately signed off by the requesting stakeholder.

D.  

Perform an impact analysis and open a change request to include the revised requirement in the next baseline.

Discussion 0
Questions 14

The customer and the business analyst are collaborating in the development of a solution scope. It is important for the customer to:

Options:

A.  

communicate changes to requirements only when they are completely defined.

B.  

spend the time required to provide, clarify, and elaborate requirements.

C.  

challenge assessments of the cost and feasibility of requirements.

D.  

perform an alternatives analysis for requirements implementation.

Discussion 0
Questions 15

In the first few weeks after a large implementation of a new web-based application, a critical report failed. Further Investigation determined that a worker had been using a field that was not supposed to be used. This issue was not identified in testing.

Which technique could have prevented this problem from occurring?

Options:

A.  

Prototyping

B.  

Diagrams

C.  

Use cases

D.  

Document analysis

Discussion 0
Questions 16

The business analyst has completed the requirements gathering and documentation processes in developing a baseline document. Several signoffs are needed. During the joint review process with the key stakeholders, the stakeholders announce that they are still not ready to sign off due to a communication gap.

Which technique should the business analyst have followed to ensure consensus?

Options:

A.  

The business analyst should have performed a complete review of each requirement with one of the stakeholders’ peers before the meeting.

B.  

The business analyst should have performed a complete review of each requirement with the key stakeholders prior to the meeting.

C.  

The business analyst should have reviewed the requirements of the project sponsor first before reviewing other requirements.

D.  

The business analyst should have invited the key stakeholders to the meeting.

Discussion 0
Questions 17

A stakeholder wants to modify an existing feature. Which of the following would be used to determine the scope of the change on the product?

Options:

A.  

Project schedule and cost baseline

B.  

Requirements traceability matrix

C.  

Requirements attributes table

D.  

Sequence diagram

Discussion 0
Questions 18

A company is awarded a contract to design and build a custom product. The contract references a detailed technical specification. What is the best action to take to ensure the design meets customer requirements?

Options:

A.  

Create a system requirements verification matrix to trace the design to the technical requirements and include verification methods.

B.  

Conduct a one-on-one interview with each member of the technical team to ensure that they understand the customer's specification.

C.  

Generate a design package for the product and ask the customer to verify that the design meets his or her technical needs.

D.  

Develop a test plan to verify that the product meets the performance requirements in the technical specification.

Discussion 0
Questions 19

A company is developing a new risk management system. The company expects the system to evolve in the near future due to changing government regulations.

Which approach will better cope with the requirements’ volatility?

Options:

A.  

Storyboarding

B.  

Multivoting

C.  

Phased baselining

D.  

Comparative analysis

Discussion 0
Questions 20

A document is being created that will detail the customer's needs for a product and will include a functional model, a data model, and a glossary of terms. This document is called a:

Options:

A.  

standard operating manual.

B.  

business case.

C.  

project charter.

D.  

requirements specification.

Discussion 0
Questions 21

The business analyst wants to ensure that requirement changes can be formally tracked after the product is baselined. What will the business analyst need to evaluate the proposed change?

Options:

A.  

Requirements management plan

B.  

Impact analysis

C.  

Scope statement

D.  

Pareto analysis

Discussion 0
Questions 22

A business analyst needs to estimate the effort associated with project requirements. However, the lack of detail is concerning.

What technique could the business analyst use to help alleviate this concern?

Options:

A.  

Decomposition model

B.  

Context diagram

C.  

Swimlane diagram

D.  

Business analysis work plan

Discussion 0
Questions 23

Prior to the design phase, the project team needs to conduct a requirements review with the customer. To prepare for the review, it would be best for the team to:

Options:

A.  

prepare a test procedure for the product to discuss at the requirements review.

B.  

start designing the product to impress the customer with the amount of progress achieved early in the project.

C.  

evaluate the requirements and highlight those that cannot be met or need to be deferred.

D.  

request a contract amendment to delete any requirements from the contract that will be difficult to meet.

Discussion 0
Questions 24

The sales team of a company has won a time-and-material project. The business analyst discovers that the sales team has underestimated the required budget and schedule.

Which course of action should the business analyst take?

Options:

A.  

Refrain from working on the project and request that the customer cancel the contract.

B.  

Accept the contract, and then notify the customer about the potential for a cost overrun.

C.  

Accept the contract, and deliver only the requirements that fit within the budget and schedule.

D.  

Develop a requirements baseline document and use it to negotiate the scope in the contract.

Discussion 0
Questions 25

To reduce the amount of time and effort needed to create a product specification for a project, the business analyst plans to reuse:

Options:

A.  

quantitative analysis.

B.  

risk assessments.

C.  

qualitative analysis.

D.  

requirements.

Discussion 0
Questions 26

Which of the following can be used to determine if requirements align to the product's objectives?

Options:

A.  

Five Whys

B.  

Activity network diagrams

C.  

Context diagrams

D.  

Business use cases

Discussion 0
Questions 27

Once a new project has been identified, the business analyst works with project team members to define what will be included in and excluded from the new system. Which of the following has the business analyst defined?

Options:

A.  

Solution design

B.  

Business requirements

C.  

Solution scope

D.  

Business case

Discussion 0
Questions 28

Which tool should be used to improve the communication of product needs with the stakeholders and to improve their understanding?

Options:

A.  

Requirements management tool that documents requirements and their properties and relationships

B.  

Document management system and a relationship matrix that groups all related documents

C.  

Modeling tool integrated into a version control feature that ensures that team knowledge is captured

D.  

Workflow management tool that documents the flow of information

Discussion 0
Questions 29

Which solution should be chosen according to the completed weighted-ranking matrix?

Options:

A.  

Outsource the development.

B.  

Purchase off-the-shelf software.

C.  

Develop in-house software.

D.  

Enhance the existing system.

Discussion 0
Questions 30

What should the business analyst do during the first steps of a project?

Options:

A.  

Identify stakeholders and their interests.

B.  

Identify the classes of users and their requirements.

C.  

Align the sponsor expectations along the project goals.

D.  

Evaluate the sources for requirements and prioritize them.

Discussion 0
Questions 31

In order to reduce product and project risk for a large, complex project, a business analyst is asked to help develop a change process that includes formal authorization and tracking throughout the life cycle of the project. The business analyst needs a capability that will help ensure that the product conforms to approved requirements, changes can be documented, and the status of each change can be

reported.

What should the business analyst use?

Options:

A.  

Configuration management system

B Work breakdown structure

B.  

Traceability matrix

C.  

Context models

Discussion 0
Questions 32

A project team has completed the system use cases along with accompanying screen mockups. The business analyst schedules a review meeting with the client team to walk through the artifacts.

What is the purpose of this meeting?

Options:

A.  

To verify that the system is aligned with the quality requirements

B.  

To verify that the documents are aligned with the transition requirements

C.  

To validate that the system is aligned with the stakeholder requirements

D.  

To validate that the documents are aligned with the solution requirements

Discussion 0
Questions 33

A company is developing a new product for a customer and is required to verify and validate the product against the customer's acceptance test plan and requirements. The product was successfully verified against the acceptance test criteria, but the customer

does not believe that the product meets the requirements.

This occurred because the customer's acceptance test plan:

Options:

A.  

was not included in the work breakdown structure.

B.  

did not have measurable and testable requirements.

C.  

was not formally accepted by the company.

D.  

was incomplete and missing requirements.

Discussion 0
Questions 34

Company A has initiated a project to update their online ordering system. The business analyst has noticed that the purchasing department, a primary stakeholder, is excluded from the list of stakeholders.

In which reference material can the business analyst find information about the missing project stakeholders?

Options:

A.  

Organizational chart

B.  

Business case

C.  

Business analysis plan

D.  

Business analyst communication plan

Discussion 0
Questions 35

A company’s management team has decided to deploy a new product. However, there is concern that users may not accept a new product that forces them to change existing practices.

The business analyst should:

Options:

A.  

adhere to the project plan to achieve project objectives.

B.  

voice user concerns to management and recommend that the project be closed.

C.  

clearly communicate project objectives and attempt to defuse tensions.

D.  

delay the application's deployment until the conflicts have been resolved.

Discussion 0
Questions 36

A business analyst has been assigned to Project Y. After a requirements gathering session, the project manager asks the business analyst to identify which requirements would be considered in scope and out of scope, based on the business need.

What document should the business analyst use to determine the relationship of the requirement to the business need?

Options:

A.  

Traceability matrix

B.  

Requirements management plan

C.  

Requirements package

D.  

Reliability matrix

Discussion 0
Questions 37

A new business analyst has taken over on a project that is in the development phase. The project manager is looking for an update on requirements status.

What should the business analyst use to help communicate the status?

Options:

A.  

Project charter

B.  

Communication plan

C.  

Business analysis plan

D.  

Traceability matrix

Discussion 0
Questions 38

What is a standardized, effective, and efficient way to manage changes to project documentation?

Options:

A.  

A configuration verification and audit system

B.  

A requirements traceability matrix

C.  

A configuration management system

D.  

A change control board

Discussion 0
Questions 39

A startup company sells organic vegetable and fruit smoothies. Management is tracking a rapid decrease in sales of their best-selling juice, so they contract a business analyst to identify solutions in order to increase sales by comparing similar products offered by competitors.

Which technique or tool should be used?

Options:

A.  

Competitive analysis

B.  

Benchmarking

C.  

Trend analysis

D.  

Focus group

Discussion 0
Questions 40

When determining the value of a business case, which tool or technique should be used?

Options:

A.  

Variance analysis

B.  

Cost-benefit analysis

C.  

SWOT analysis

D.  

Feasibility analysis

Discussion 0
Questions 41

The business managers had clearly stated that the delivered website must simultaneously accommodate millions of users around the globe. However, within the first week of the production launch, the website crashes frequently.

This situation could have been averted if:

Options:

A.  

quality attributes were captured and tested.

B.  

critical business requirements were accommodated and tested.

C.  

nonfunctional requirements were identified and tested.

D.  

essential product requirements were captured and tested.

Discussion 0
Questions 42

The business analyst has worked with the stakeholders to capture their views of organizational improvement for the company. It would be best to align these with the:

Options:

A.  

work breakdown structure.

B.  

vision/scope document.

C.  

project charter.

D.  

requirements traceability matrix.

Discussion 0
Questions 43

A business analyst is trying to determine which analysis technique will be best suited to elicit information from a large number of users in a short period of time. Which elicitation technique is best suited for this purpose?

Options:

A.  

Ongoing observation

B.  

Facilitated workshop

C.  

Questionnaire

D.  

Group brainstorming

Discussion 0
Questions 44

Several interviews with stakeholders to develop an inventory management system in a new architectural environment have revealed a significant concern about system and architectural stability. In which tool should the business analyst include this attribute to ensure that the requirement meets the acceptance criteria?

Options:

A.  

Stakeholder satisfaction survey

B.  

Interface analysis

C.  

Process modeling

D.  

Sectiead Traceability matrix

Discussion 0
Questions 45

A company has launched a new online sales application and engaged a focus group to test how quickly the customer could place an order. The focus group also provided feedback on their satisfaction.

Which metrics tool should the business analyst use to record the results?

Options:

A.  

Business completion

B.  

Sales and marketing

C.  

Customer

D.  

Focus group

Discussion 0
Questions 46

Company A has been awarded a contract to finalize the development of a product that Company B was not able to finish. The business analyst is given a copy of the documentation left by Company B.

To which of the following documents should the business analyst pay the most attention to ensure the project succeeds this time?

Options:

A.  

Business use cases

B.  

Application design documentation

C.  

Test case documentation

D.  

Clauses in the contract

Discussion 0
Questions 47

The project team is working on test scripts to test a solution. Which source can be used for building tests of end-to-end business processes across business functions and systems?

Options:

A.  

Prototype model

B.  

Feature model

C.  

Context diagram

D.  

Use case

Discussion 0
Questions 48

A national company with offices in every state in the country has deployed a solution to allow employees to view their health benefits online. The business analyst on the project team is validating solution results to assess whether or not the solution has achieved the desired business result.

Which is the best technique to gather information from employees regarding their satisfaction with the solution?

Options:

A.  

Survey

B.  

Focus groups

C.  

Interface analysis

D.  

Organization modeling

Discussion 0
Questions 49

A major stakeholder of a project is surprised to learn that a particular requirement was not implemented during the latest launch.

The business analyst tells the stakeholder that the requirement status was changed to "deferred ”

What could have prevented the stakeholder from being surprised about the status change?

Options:

A.  

The status should have been communicated to the requirement’s source.

B.  

The status should have been reviewed prior to project launch.

C.  

The status should have been communicated to all project stakeholders.

D.  

The status should have been updated in the traceability matrix.

Discussion 0
Questions 50

The stakeholders for a newly approved project are subject matter experts who are very knowledgeable in the client's business and will provide the project requirements. The project team scheduled separate sessions with each subject matter expert to identify and prioritize the requirements.

Which technique is being used?

Options:

A.  

Delphi technique

B.  

Brainstorming

C.  

Idea and mind mapping

D.  

Workshop sessions

Discussion 0
Questions 51

When faced with a tight timeline, the project sponsor suggests that the project team start development without creating traceability artifacts. What should the business analyst do?

Options:

A.  

Start development activities without traceability items.

B.  

Explain the value of requirements traceability.

C.  

Negotiate for a quick approval of a reduced set of traceability artifacts.

D.  

Eliminate traceability activities for the project.

Discussion 0
Questions 52

Which of the following is an example of a functional requirement?

Options:

A.  

The system is able to require passwords.

B.  

The system can be accessed from multiple locations.

C.  

The system provides an user-friendly interface.

D.  

The system can handle 3,000 user requests concurrently.

Discussion 0
Questions 53

Which statement accurately depicts what changes can be made to requirements after they are baselined?

Options:

A.  

Requirements can be changed only with sponsor approval.

B.  

Requirements can be changed through a defined process.

C.  

Requirements cannot be changed once development begins.

D.  

Requirements cannot be changed once user acceptance testing begins.

Discussion 0
Questions 54

A business analyst anticipates receiving requirements changes. What should the business analyst do to avoid scope creep?

Options:

A.  

Meet with the stakeholder and discuss timeline impact.

B.  

Refer changes to the project manager.

C.  

Define requirements baseline and implement a change control process.

D.  

Implement only the original requirements.

Discussion 0
Questions 55

The business analyst receives multiple changes from different stakeholders during the requirements gathering phase of a project. How should the business analyst track the requirements throughout the lifecycle of the project to secure the delivery of the expected solution?

Options:

A.  

Perform inspections through the lifecycle of the project to detect any gaps and adjust the requirements baseline.

B.  

Plan regular meetings with stakeholders to review the requirements baseline update and to discuss changes.

C.  

Establish a risk traceability matrix and designate someone to manage each risk with the appropriate response.

D.  

Record all the requirements in a matrix, review it regularly, and get approval from stakeholders.

Discussion 0
Questions 56

Which of the following is a method for requirements change control?

Options:

A.  

Communication management

B.  

Scope analysis

C.  

Requirements management

D.  

Baselining

Discussion 0
Questions 57

Change control systems include provisions to implement changes without formal review in the event of an emergency. When this provision is utilized:

Options:

A.  

the risk associated with the change is not evaluated.

B.  

changes must still be documented and captured.

C.  

a change control board should be established.

D.  

changes can be applied without further managerial involvement.

Discussion 0
Questions 58

A stakeholder requests to add new critical requirements the day before the scheduled baseline requirements approval meeting. The stakeholder insists that these requirements must be taken into account despite time and budget constraints.

What is the most effective way to manage this situation?

Options:

A.  

Discuss the change with stakeholders during the baseline approval meeting and ask them to approve the new baseline.

B.  

Ask for more resources to manage this change and justify these additional resources with the value the change will give to

the company.

C.  

Share the new requirements with all stakeholders and ask them to submit their comments before the meeting.

D.  

Postpone the baseline approval meeting, analyze the impact, and schedule a new meeting to discuss dependencies and

priorities with stakeholders.

Discussion 0
Questions 59

A stakeholder has rejected a project's deliverable because it does not meet the original business need. It is further determined that the deliverable does not meet the requirements identified in the baseline.

What is the best approach to resolve this issue?

Options:

A.  

Meet with the customer and apologize for misunderstanding the business's need.

B.  

Suggest re-estimating the requirement and following the change control process.

C.  

Provide the stakeholder with a copy of the approved requirements baseline and move forward without making a change.

D.  

Require development resources to work overtime to modify the deliverable to satisfy the stakeholder.

Discussion 0
Questions 60

When eliciting requirements, a good time to consider using the interviewing method is when:

Options:

A.  

attempting to obtain sign-off on requirements from stakeholders.

B.  

there is not enough time to gather requirements from many different sources.

C.  

there are communication challenges among stakeholders.

D.  

assembling a requirements traceability matrix.

Discussion 0