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Salesforce Certified Platform App Builder (Plat-Admn-202) Question and Answers

Salesforce Certified Platform App Builder (Plat-Admn-202)

Last Update Oct 8, 2026
Total Questions : 349

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Questions 1

DreamHouse Realty has a policy that requires the phone number on Contact to be deleted when the Do Not Call checkbox is checkedd Which automation tool should the app builder recommend?

Options:

A.  

If-then rule

B.  

Validation rule

C.  

Quick action

D.  

Flow

Discussion 0
Questions 2

What are the limitations of Schema Builder when creating a custom object?

Options:

A.  

Fields and relationships can be created, but they will be unable to add the fields to the page layout from the canvas.

B.  

Custom fields can be added to any custom objects, excluding formula field types.

C.  

Relationships can be made to any custom objects, but any relationships to standard objects should be built in Lightning Object Manager.

D.  

" Save " should be clicked each time a new object, field, or relationship is create

Discussion 0
Questions 3

Cloud Kicks models the relationship between Stores and Loyalty Members with a custom Store_Membership__c junction object that has two master-detail relationships, one to Store__c and one to Loyalty_Member__c . A regional manager has Read access to Store__c but no access to Loyalty_Member__c . The manager reports that Store_Membership__c records do not appear on the Store record page.

What should the Platform App Builder do to resolve this?

Options:

A.  

Grant Read access to the Store_Membership__c object on the profile.

B.  

Grant Read access to the Loyalty_Member__c object on the profile.

C.  

Create a sharing rule on the Store_Membership__c object, granting the manager ' s role access.

D.  

Create a sharing rule on the Loyalty_Member__c object, granting the manager ' s role access.

Discussion 0
Questions 4

Universal Containers has two custom objects, Inspection__c and Building__c , that are not yet related. The maintenance team expects to log approximately three inspections for each building every year. The business has two requirements:

When a Building record is deleted, all of its related Inspection records must be deleted automatically.

Each Inspection record must follow the same sharing and access settings as its Building.

How should the Platform App Builder create the relationship?

Options:

A.  

Create a required lookup relationship field on Building__c that relates it to Inspection__c .

B.  

Create a master-detail relationship field on Building__c that relates it to Inspection__c .

C.  

Create a required lookup relationship field on Inspection__c that relates it to Building__c .

D.  

Create a master-detail relationship field on Inspection__c that relates it to Building__c .

Discussion 0
Questions 5

Universal Containers has a requirement that an opportunity should have a field ing the value of its associated account ' s billing state. This value should be static After the opportunity has been create What is the recommended solution to configure this automation behavior?

Options:

A.  

Flow

B.  

Apex

C.  

Roll-up summary field

D.  

Formula field

Discussion 0
Questions 6

Universal Containers has a custom object that holds over 100 fields. The App builder wants to break up the fields into separate tabs on the lightning page. Which Lightning component is most appropriate to fulfil this requirement?

Options:

A.  

Highlights panel

B.  

Record detail

C.  

Field section

D.  

Accordion

Discussion 0
Questions 7

The CFO of Cloud kicks needs to sign off on any major shoe retail deal that has a discount of more than 30% before the deal can be closed. Which feature should be used to handle this requirement?

Options:

A.  

Slack message

B.  

Approval Process

C.  

Email Alart

D.  

Field Update

Discussion 0
Questions 8

Universal Containers allows all employees to submit reviews for leadership using a custom object called Review. These Reviews should only be Visible to the HR department and the employee who submitted the record Which three steps should an app builder take to properly control access to Reviews? Choose 3 answers

Options:

A.  

Add a Master-Detail(User) field on the Review object.

B.  

Set organization-wide default to Private.

C.  

Remove Review Read permission from non-HR Department user Profiles.

D.  

Disable Grant Access Using Hierarchies.

E.  

Create a criteria-based Sharing Rule for the HR Department.

Discussion 0
Questions 9

An app builder wants to create a custom object and 10 fields. What should they use to create the object, fields, and relationships quickly From one place?

Options:

A.  

Schema Builder

B.  

Lightning Object Creator

C.  

Manage Field Permissions

D.  

Developer Console

Discussion 0
Questions 10

An app builder wants to configure a sandbox environment for users to perform user acceptance testing of the latest features from developers. The sandbox should include about 500MB worth of data configured via a template. Also, the sandbox should be refreshed weekly. Which sandbox meets the requirements?

Options:

A.  

Full sandbox

B.  

Developer File sandbox

C.  

Developer sandbox

D.  

Partial Copy sandbox

Discussion 0
Questions 11

A Platform App Builder is asked to create a sandbox for a developer. The developer will be testing robust sample data sets and will need to store up to 250 MB of data. The sandbox will be refreshed each day.

Which type of sandbox should the app builder create?

Options:

A.  

Full

B.  

Developer

C.  

Partial Copy

D.  

Developer Pro

Discussion 0
Questions 12

Universal Containers (UC) wants to delete data in several fields for 5,000 Lead records. UC exported the selected record Ids and fields that need to have data deleted in a CSV file. Which two steps should an app builder suggest to meet these requirements? Choose 2 answers

Options:

A.  

Select the correct record type.

B.  

Use Import Wizard to update leads using the CSV file.

C.  

Use Data Loader to update leads using the CSV file.

D.  

Select Insert Null Values in Settings.

Discussion 0
Questions 13

A user is unable to use inline editing on a list view. A quick check verifies the user should be able to perform inline editing as they have been Assigned the appropriate permissions. Which condition should the app builder review?

Options:

A.  

If the list view selected is locked by another user

B.  

If the list view restricts sharing for the user

C.  

If the list view contains a chart created by the user

D.  

If the list view contains more than one record type

Discussion 0
Questions 14

Universal Containers (UC) delivers purchased containers to remote Construction sites. Customers supply UC with crossroads or location markers. Which field type should the app builder use to capture this information?

Options:

A.  

Number

B.  

Geolocation

C.  

Reference

D.  

External Lookup

Discussion 0
Questions 15

Universal Containers generates leads from three different Sources: web, trade s, and partners. Some of the information Collected is applicable to all sources, there is also information that is unique To each type of lea What should an app builder configure to meet these requirements?

Options:

A.  

Create three lead record types each with its own page layout containing the relevant Fields.

B.  

Create three sections on the lead layout and instruct users to collapse the non- Relevant fields.

C.  

Create a lead object on the partner community and a record type for web and trade leads.

D.  

Create custom objects for each type of lead with each page layout only containing the Relevant fields.

Discussion 0
Questions 16

Universal Containers needs the 18-digit record ID from Opportunity records when exporting data to Excel in order to ensure each record is treated Uniquely. Which formula should an app builder use to create this new field?

Options:

A.  

VALUE (14)

B.  

CASE SAFEID (Id)

C.  

TEXT (Id)

D.  

ISNUMBER (Id)

Discussion 0
Questions 17

Choose 3 options. Cloud Kicks wants to set up a new opportunity approval process and execute various action items based on the initial submission. Which three action types should an app builder use in the approval process?

Options:

A.  

Invocable Flow

B.  

Decision Element

C.  

Email Alert

D.  

Task

E.  

Outbound Message

Discussion 0
Questions 18

What is the process to upgrade an unmanaged package that is currently Installed in production?

Options:

A.  

Uninstall the current version and install the new version.

B.  

Use the Install Wizard to install the upgrade to production.

C.  

Install the new version to a Developer org then deploy to production.

D.  

Click the update link on the Installed Packages page.

Discussion 0
Questions 19

An app builder wants to streamline the user experience by reflecting summarized calculations of Specific fields on various objects. Which three field types can be used in roll-up summary fields to accomplish this? Choose 3 answers

Options:

A.  

Checkbox

B.  

Time

C.  

Currency

D.  

Date

E.  

Percent

Discussion 0
Questions 20

Universal Containers has two types of applicants: Hourly and Salary. There are separate record types for each. While all members of the human resources (HR) department need to be able to view all applicant records, only the hiring manager and VP of HR should be able to create Salary applicant records.

What should the Platform App Builder recommend to meet this requirement?

Options:

A.  

Remove the Create permission for the Salary applicant object for everyone except the hiring manager and VP of HR.

B.  

Update the organization-wide default to Private and create a sharing rule for the role of recruiting manager.

C.  

Configure the Hourly record type as the default and instruct non-management users to accept the default record type.

D.  

Create a permission set containing the Salary record type and assign it to the appropriate users.

Discussion 0
Questions 21

An app builder wants to deploy a new version of an auto-launched flow to production in an active state so that the new functionality is immediately available to users. What should the app builder take into consideration when planning the deployment?

Options:

A.  

User access needs to be granted to the flow.

B.  

Verify there is an Apps test that provides test coverage for the flow.

C.  

Flow test coverage must by 100%.

D.  

Honestly activate the flow after deployment.

Discussion 0
Questions 22

Universal Containers uses a custom picklist field Account Region on the Account record. They want this region to be reflected on all related contact records And stay in sync if the value of this field changes on the Account. How should an app builder meet this requirement?

Options:

A.  

Create a picklist field called ' Account Region ' on Contact object > Create a Lookup Relationship to Update this field if the Account Region field on the Account is change

B.  

Create a formula field on the Contact object > Set the value of the formula to ISPICKVAL (Account.Account_Region_o).

C.  

Create a text field called ' Account Region ' on Contact object > Create a Lookup Relationship to Update this field if the Account Region field on the Account is change

D.  

Create a formula field on the Contact object > Set the value of the formula to TEXT (Account.Account Region_e).

Discussion 0
Questions 23

Universal Containers wants to embed a chart of all related Opportunities, By stage, on the Account detail page. Which type of report should an app builder create to add to the Account page layout?

Options:

A.  

A tabular report on the Opportunity object

B.  

A tabular report on the Account object

C.  

A summary report on the Opportunity object

D.  

A summary report on the Account object

Discussion 0
Questions 24

A business user wants a quick way to edit a record ' s status and enter a Custom due date field from the record ' s feed in Salesforce Mobile App. What should be used to accomplish this?

Options:

A.  

Custom quick access link

B.  

Custom action

C.  

Custom button

D.  

Custom URL formula field

Discussion 0
Questions 25

An app builder at DreamHouse Realty created a custom object which has Fields containing data from two different objects via related lookups. What is needed to create " with " or " without " reports on the new custom Object?

Options:

A.  

Report Filters

B.  

Row-Level Formula

C.  

Report Bucket Field

D.  

Custom Report Type

Discussion 0
Questions 26

Cloud Kicks asked the app builder to insert a list of 25,000 records using Deduplication for the Delivery custom object. Which tool should be used?

Options:

A.  

Import Wizard

B.  

Data Loader

C.  

Lightning Object Creator

D.  

Schema Builder

Discussion 0
Questions 27

At Ursa Major Solar there is a requirement for a new field called Planet Details on the Planet object where users can write detailed Descriptions that can include pictures and links. Which field type should the app builder use to fulfill this requirement?

Options:

A.  

URL

B.  

Multi-select picklist

C.  

Long text area

D.  

Rich text area

Discussion 0
Questions 28

Universal Containers has the Account object ' s Organization-Wide Default set to Private. The marketing team owns Accounts; however, they also Need to be able to see the sales team ' s Accounts. Both the sales and marketing teams are in completely different branches of the role hierarchy. Which feature should be used to enable marketing to see sales-owned accounts?

Options:

A.  

Sharing rules

B.  

Public groups

C.  

Aliases

D.  

Assignment rules

Discussion 0
Questions 29

Ursa Major Solar has a lookup relationship between a custom `Galaxy_` object and a custom `Star_` object. An app builder wants to create a roll-up summary field that counts the total number of `Star_` records related to each `Galaxy_` record. How would the current configuration impact the ability to achieve the desired result?

Options:

A.  

The roll-up summary can be achieved by creating a formula field on the `Galaxy_` object.

B.  

The lookup relationship will need to be converted to a master-detail relationship before a roll-up summary field can be created.

C.  

The roll-up summary can be achieved by creating a formula field on the `Star_` object.

D.  

A roll-up summary field will need to be created on the `Galaxy_` object with a field filter that reflects all related `Star_` records.

Discussion 0
Questions 30

After utilizing the Lightning Object Creator to create a new object, its fields, and to insert all of the data, an app builder now needs to set up the Lightning Record Page. Which component should the app builder have on their Lightning Record Page to see all of the fields from the page layout?

Options:

A.  

Highlights Panel

B.  

Recommendations

C.  

Record Detail

D.  

Path

Discussion 0
Questions 31

Universal Containers has created two custom objects called Seminars and Attendees. Organization-wide defaults for these objects have been set to Private. Universal Containers wants to set up a new junction object between these custom objects. A select group of users should be able to edit records in the junction object. Which two steps should an app builder take to configure the proper security? Choose 2 answers

Options:

A.  

Create owner-based sharing rules that give Read access to the master objects.

B.  

Set lookup filters on both junction object relationship fields.

C.  

Set Sharing Settings to Read Only on both Master-Detail relationship fields.

D.  

Create an owner-based sharing rule that gives Read access to the junction object.

Discussion 0
Questions 32

Universal Containers uses a Private sharing model on Accounts. User A and User B both own Accounts of their own and have been sent a link to a new Account record owned by User C. User A can open and view the record, but User B receives an insufficient privileges error. User A and User B have the same role in the role hierarchy as User C.

Why does User A have access, but User B does not?

Options:

A.  

User A and User B have different login access policies.

B.  

User B has a scoping rule that restricts Account access.

C.  

User A has View All Fields permission on the Account object.

D.  

User A is in a public group that has access through a sharing rule.

Discussion 0
Questions 33

Sales reps at Universal Containers use Salesforce on their mobile devices. They want a way to add new contacts quickly and then follow up later to complete the Additional information necessary. Which mobile solution should an app builder recommend to create the new contact?

Options:

A.  

Λ Build a global action to create Contacts.

B.  

Use Path and set pre-defined values.

C.  

Customize the mobile menu to move Contacts to the top.

D.  

Add a compact layout to Contacts.

Discussion 0
Questions 34

When an opportunity has a closed date that is pushed more than 30 days, manager approval is require An approval process is in place but Reps frequently forget to submit for approval to run the process. How can an app builder ensure that these opportunities are submitted into the approval process?

Options:

A.  

Change the entry criteria on the approval process to criteria are met and lock the record on initial submission.

B.  

Use a validation rule and an email alert to the manager requesting approval.

C.  

Submit the record for approval from an automated process.

D.  

Give the manager the " API Enabled " permission to permit approval responses by email.

Discussion 0
Questions 35

The VP of Sales at Universal Containers has asked the app builder to let sales reps create opportunity records directly from the account, with a Number of fields pre-populate Which feature should the app builder use to allow users to create the opportunity?

Options:

A.  

Default action

B.  

Quick action

C.  

Custom button

D.  

Custom link

Discussion 0
Questions 36

Cloud Kicks wants to start tracking how many shoe subscriptions have been Sold for each shoe catalog. A master-detail relationship exists between the Subscription And the shoe_c objects. Which type of field should an app builder create?

Options:

A.  

Roll-up summary field

B.  

Lookup field

C.  

Master-detail field

D.  

Sum field

Discussion 0
Questions 37

Duplicate management for Leads has been implemented at Universal Containers but it seems duplicate leads are still being create The Org Wide Default (OWD) is set to " Private " for Leads. Which two actions help prevent duplicate Leads from being created? Choose 2 answers

Options:

A.  

Change the Lead Duplicate Rule details to Bypass Sharing Rules.

B.  

Change the Load Assignment Rule to check for duplicates.

C.  

Change OWD for Leads to Public Rea

D.  

Change the Lead Duplicate actions to Block on Create.

Discussion 0
Questions 38

Cloud Kicks (CK) captures all shipping information in a custom object called Shipments_c. CK ' s app builder is tasked with creating an approval process to ensure department members can approve all overnight shipments. Where should the app builder route the approval request?

Options:

A.  

Role

B.  

Queve

C.  

Hierarchy fiele

D.  

Public group

Discussion 0
Questions 39

Universal Containers requires a standardized project management tracking system to be visible within its existing Salesforce environment. The Platform App Builder decides to browse AgentExchange to find a complete, preconfigured solution that includes custom objects, fields, and automation rules.

What should the app builder install from AgentExchange to ensure automatic upgrades to the package?

Options:

A.  

Change set

B.  

Unmanaged package

C.  

Managed package

D.  

Data kit

Discussion 0
Questions 40

Universal Containers require different fields to be filled out at each stage of the Opportunity sales process. Which configuration steps can an app builder use to meet this requirement?

Options:

A.  

Create a validation rule to prevent the user for field information.

B.  

Set asset format required inside based on the current stages.

C.  

Define record types and agree formats for each stage.

D.  

Add the Path component to the Lightning record page.

Discussion 0
Questions 41

Which two features can be used to allow users to access Flows? Choose 2 answers

Options:

A.  

Flow Launcher

B.  

Apex

C.  

Approval Process

D.  

Quick Action

Discussion 0
Questions 42

DreamHouse Realty is rethinking its sandbox utilization strategy after acquiring Cloud Kicks. The Salesforce COE already utilizes a partial and a Full sandbox, which it refreshes on their own regular schedules. Teams are expanding and have to begin each of their small projects in a sandbox before Committing to the larger pool for collaborative testing while still keeping costs down. Which sandbox type should be considered first?

Options:

A.  

Developer pro sandbox

B.  

Partial sandbox

C.  

Developer sandbox

D.  

Full sandbox

Discussion 0
Questions 43

AW Computing uses a private sharing model for opportunities. Whenever An opportunity with a type of Service Agreement is created, all users in the Service Manager role should be able to view the opportunity. Which tool should AW Computing use to accomplish this?

Options:

A.  

Owner-based sharing rules

B.  

Criteria-based sharing rules

C.  

Apex sharing rules

D.  

Manual sharing

Discussion 0
Questions 44

Universal Containers wants to implement an email alert to the Case owner after deleting a Case ' s related Tasks.

How should Universal Containers meet this requirement?

Options:

A.  

Configure an assignment rule.

B.  

Set up an escalation rule.

C.  

Build a record-triggered flow to run after the Task is deleted.

D.  

Build an After Delete Apex trigger.

Discussion 0
Questions 45

Universal Containers implemented an application process that uses custom objects called Internships and Applications. The organization-wide default (OWD) for Internships has been set to Private and is the master in the master-detail relationship with Applications. The VP of Human Resources wants to allow Edit access to Applications to recruiters.

How should a Platform App Builder configure the proper access?

Options:

A.  

Add a sharing rule that grants the users Read/Write access to Internship records.

B.  

Create a queue for the web applications and assign access to users who will edit the records.

C.  

Set the OWD on the Applications object to Read/Write.

D.  

Create a sharing rule that grants the users Read/Write access to Application records.

Discussion 0
Questions 46

An app builder is preparing to deploy a new app from the sandbox to Production using change sets. Which two considerations should an app builder keep in mind during this process? Choose 2 answers

Options:

A.  

Transactions will revert if the deployment errors.

B.  

Users should be logged out of production when receiving inbound change sets.

C.  

Salesforce Connect automatically establishes a link between environments.

D.  

Change sets do not include all components and may have to perform some changes Manually.

Discussion 0
Questions 47

Northern Trail Outfitters wants to initiate a daily backup of its Salesforce org. Which tool should an app builder recommend for this task?

Options:

A.  

Refresh full copy sandbox

B.  

Add/Change package

C.  

Data Export Service

D.  

Support expert

Discussion 0
Questions 48

Ursa Major Solar wants to create a relationship between the standard Contact object and a custom Solar Project object. Contacts can potentially be related to multiple Solar Project objects, and a Solar Project can have multiple Contracts associated with it. How should an app builder configure the data model?

Options:

A.  

One Lookup relationship on Contact and our Lookup relationship on Solar Project

B.  

The Lookup relationship on a new custom object

C.  

Two master-detail relationship on a new custom object

D.  

Our Master-About relationship on Contact and our Master-About relationship on Solar Project

Discussion 0
Questions 49

An app builder wants to update a field on the parent record When a child record connected via lookup is delete Which automation should the app builder use?

Options:

A.  

Record-triggered flow

B.  

Validation rule

C.  

Autolaunched flow

D.  

Quick action

Discussion 0
Questions 50

Ursa Major Solar (UNS) uses a public sharing model for accounts. UNS would like to move to a more restrictive sharing model but wants the Sales team to continue to have access to all account records with the sales record type. Which two actions should an app builder complete to implement this change? Choose 2 answers

Options:

A.  

Create a custom-based sharing rule.

B.  

Update the organization-wide defaults.

C.  

Update the Sales profile.

D.  

Create an owner-based sharing rule.

Discussion 0
Questions 51

Universal Containers needs to stamp the Stage_Last_Changed__c date field on the Opportunity record whenever StageName changes.

How should the Platform App Builder implement this request?

Options:

A.  

A before-save record-triggered flow on Opportunity that assigns today ' s date to Stage_Last_Changed__c when StageName changes.

B.  

A scheduled path on an after-save record-triggered flow that updates Stage_Last_Changed__c to today ' s date one hour after the change.

C.  

An approval process on Opportunity that uses Update Records to set Stage_Last_Changed__c to today ' s date when StageName changes.

D.  

An autolaunched flow invoked from a custom button that the user clicks after editing the Opportunity StageName to update Stage_Last_Changed__c to today ' s date.

Discussion 0
Questions 52

A Platform App Builder built a flow that retrieves all the Opportunities related to a specific Account. The app builder wants to filter only the top five highest-value Opportunities based on the Amount.

Which element should the app builder use to achieve the requirements?

Options:

A.  

Collection Sort

B.  

Decision

C.  

Collection Filter

D.  

Transform

Discussion 0
Questions 53

An app builder wants to add the option to ' Send New Email ' from Leads, Contacts, and Accounts for users on mobile. What is the benefit of using global actions to accomplish this?

Options:

A.  

The global action ' s layout automatically clones the default page layout.

B.  

Salesforce Lightning Component Library houses existing global actions prebuilt for use.

C.  

Global actions are record-specific and are available when searching that particular Object.

D.  

Global actions can be accessed anywhere actions are available in mobile including Record detail pages, feed, and Chatter groups.

Discussion 0
Questions 54

Universal Containers has a custom picklist called Support Level On the Account object. They would like to the real-time value of Support Level on all case records. How should an app builder implement this requirement?

Options:

A.  

Create a formula field on the Account object using the ISPICKVAL function.

B.  

Create a Lookup Relationship on the Case object.

C.  

Create a roll-up summary field using Support Level on the Account object.

D.  

Create a formula field on the Case object using the TEXT function.

Discussion 0
Questions 55

Ursa Major Solar has received complaints about inconsistent customer service experiences and wants to provide its agents with a checklist of items that must be accomplished when servicing a case. What should an app builder use to implement this?

Options:

A.  

Business component

B.  

Actions & Recommendations component

C.  

Activity Timeline component

D.  

Highlights Panel component

Discussion 0
Questions 56

Cloud Kicks streams loyalty data from an external system into Data 360 as a Data Model Object (DMO). When a loyalty member ' s tier in that DMO changes to Diamond, the company wants Salesforce automation to run automatically in near real time. The trigger is a change to the DMO in Data 360, not a change to a Salesforce record.

Which type of flow should the Platform App Builder use?

Options:

A.  

Template-triggered prompt flow

B.  

Schedule-triggered flow

C.  

Data 360-triggered flow

D.  

Record-triggered flow

Discussion 0
Questions 57

A business user at Universal Containers wants to update an Account directly From an Opportunity record What should the app builder create to allow the business user to make these edits?

Options:

A.  

Opportunity fields updated by a process.

B.  

Formula fields displaying the Account fields.

C.  

An update record action with a related record component.

D.  

An update record action with a detail ' s component.

Discussion 0
Questions 58

Service agents at Ursa Major Solar want a more condensed case view. Service agents also want to be able to modify the associated contact and account Records from the case page layout on the Lightning record page. Which two components should an app builder use to meet these requirements? Choose 2 answers

Options:

A.  

Tabs

B.  

Related record

C.  

Path

D.  

Rich text

Discussion 0
Questions 59

DreamHouse Realty wants to make sure an Opportunity has a field, Expected_Close_Date c, populated before it is allowed to enter the qualified stage. How should an app builder solution this request?

Options:

A.  

Page Layout

B.  

Validation Rule

C.  

Activity History

D.  

Record Type

Discussion 0
Questions 60

When an Opportunity Stage is changed to Closed Lost , users need to complete the Reason Lost field.

How should a Platform App Builder configure this requirement?

Options:

A.  

Use the page layout editor to require the Reason Lost field.

B.  

Make the Reason Lost field required using Dynamic Forms without filter criteria.

C.  

Use a field-level requirement to require users to complete Reason Lost.

D.  

Create a validation rule to enforce the conditional requirement.

Discussion 0
Questions 61

At Northern Trail Outfitters (NTO), a Platform App Builder built a new commission calculation flow and supporting components in a Developer sandbox. Before the change reaches production, the project lead requires sales operations users to validate the calculation against real Opportunity data. NTO has a Full sandbox available.

Which deployment plan should the app builder use?

Options:

A.  

Deploy the components from the Developer sandbox to production using a change set with the Validate Only option, then conduct User Acceptance Testing (UAT) in production.

B.  

Refresh the Developer sandbox from production to bring in real Opportunity data, conduct User Acceptance Testing (UAT) in the Developer sandbox, then deploy to production.

C.  

Deploy the components from the Developer sandbox directly to production, then have sales operations users validate in production.

D.  

Deploy the components from the Developer sandbox to the Full sandbox, conduct User Acceptance Testing (UAT) in the Full sandbox, then deploy to production.

Discussion 0
Questions 62

An app builder just added a lookup field to Account from the Existing custom object, Box. Which report type is automatically created?

Options:

A.  

Boxes with Accounts

B.  

Accounts with Boxes

C.  

Boxes with or without Accounts

D.  

Accounts with or without Boxes

Discussion 0
Questions 63

The app builder at AW Computing has been asked to track the number of times a case has been reopened. Which solution should the app builder utilize to help with this request?

Options:

A.  

Screen Flow

B.  

Apex Trigger

C.  

Record-triggered flow

D.  

Scheduled Triggered flow

Discussion 0
Questions 64

DreamHouse Realty wants to make sure an Opportunity has a field, Expected_Close_Date_c, populated before it is allowed to enter the qualified stage. How should an app builder solution this request?

Options:

A.  

Record Type

B.  

Page Layout

C.  

Validation Role

D.  

Activity History

Discussion 0
Questions 65

Cloud Kicks wants customer care agents to follow a guided, multi-step form directly on the Case record page to capture a product return. The form takes the agent through verifying the order, choosing a return reason, and confirming a refund method, collecting input at each step.

Which type of flow should the Platform App Builder use?

Options:

A.  

Record-triggered flow

B.  

Autolaunched flow

C.  

Screen flow

D.  

Schedule-triggered flow

Discussion 0
Questions 66

A manager built out a new Account report and wants to add a chart of the data to account records. An app builder tried to use the Report Chart component but was unable to find the manager ' s report. What are two reasons the app builder is unable to see the report? Choose 2 answers

Options:

A.  

The report has no data in it.

B.  

The app builder did not create the report.

C.  

The report is in the manager ' s Private reports folder

D.  

The report does not have a chart.

Discussion 0
Questions 67

[Data Modeling and Management]

Ursa Major Solar (UMS) is looking to hire some new employees. UMS wants to allow the same applicant to apply for multiple open positions Using a single application. What should an app builder recommend to meet these requirements?

Options:

A.  

Create a master-detail relationship field on Open Position to Application.

B.  

Create a master-detail relationship field on Applicant to Application.

C.  

Create a master-detail relationship field on Applicant to Open Position.

D.  

Create a master-detail relationship field on Application to Open Position.

Discussion 0
Questions 68

At Cloud Kicks, a record-triggered flow on the Opportunity object that updates related Contract records has begun failing intermittently in production. The Platform App Builder needs to identify which element is failing and review the input and output values for each affected run without asking users to reproduce the error.

How should the app builder do this?

Options:

A.  

Review the Flow Interview records in Setup to inspect paused interview variable values.

B.  

Review the failed flow interviews in the Monitor tab in the Automation App.

C.  

Use the Apex Replay Debugger against the flow.

D.  

Open the flow in Flow Builder and run Debug with the " Run flow as another user " option enabled.

Discussion 0
Questions 69

Universal Containers wants to build an onboarding process for new customers that includes multi-user interactions with multiple steps across different days.

Which automation tool should Universal Containers use?

Options:

A.  

Entitlement process

B.  

Flow Orchestration

C.  

Custom Lightning Web Component

D.  

Screen flow

Discussion 0
Questions 70

The VP of sales at AW Computing would like a Roll-Up Summary field onThe Account object to aggregate the amount of opportunities related to an Account. The app builder is unable to implement this change. Why is the app builder unable to fulfill the request?

Options:

A.  

The default currency is not an active currency in the organization.

B.  

The organization has Advanced Currency Management enable

C.  

Roll-Up Summary fields are unavailable on the Account object.

D.  

Currency fields are unable to be referenced in Roll-Up Summary fields.

Discussion 0
Questions 71

Northern Trail Outfitters uses a custom object to track travel requests. Rangers want to have automatic posts on a record whenever a travel request has been approving Which feature should be used to accomplish this?

Options:

A.  

Auto-response rule

B.  

Feed tracking

C.  

Approval process

D.  

Feed quick action

Discussion 0
Questions 72

At Cloud Kicks when an opportunity close date is delayed by more than 60 days, the Manager and the VP of Sales want to review the change. Which two solutions will meet the requirement? Choose 2 answers

Options:

A.  

Build an approval process that requires unanimous approval from the manager and VP of Sales.

B.  

Build a validation rule that does not allow a user to save the opportunity recor

C.  

Create a formula field that calculates if the close date is less than 60 days and then send An email alert.

D.  

Create a flow that submits the record for an approval process.

Discussion 0
Questions 73

The app builder at Cloud Kicks has created a custom object named Delivery_c to track the Details of products shipped to customers. Which two actions should the app builder take to prevent users in the shipping department from Deleting delivery records? Choose 2 answers

Options:

A.  

Remove the delete button from the Delivery page layout.

B.  

Use a permission set to remove the Delete permission.

C.  

Remove the Delete permission from the Shipper profile.

D.  

Change the organization-wide default of deliveries to Private.

Discussion 0
Questions 74

Universal Containers wants to track installation information once a Container has been purchased on a custom object. Sales reps should have visibility of All the installations associated with their opportunities. Which kind of relationship should this new object have to Opportunity?

Options:

A.  

Master-Detail

B.  

Hierarchical

C.  

Many to Many

D.  

Lookup

Discussion 0
Questions 75

Universal Containers wants users to have access to the pricing guidelines document when viewing a Contract related to an Account. Which feature should an app builder use to create easy access to the document?

Options:

A.  

A custom detail page link on the Contract object

B.  

Quick Action on the Account object

C.  

A custom detail page link on the Account object

D.  

Quick Action on the Contracts object

Discussion 0
Questions 76

A service coordinator (SC) for Ursa Major Solar (UMS) does a final review of work orders owned by a technician for a specific region before the records are submitted for an invoice. Before closing out the work order, the SC needs to modify data or remove attachments that were added by mistake. The SC also needs access to any other related records owned by the technician. Which solution provides the required access, given a private data model?

Options:

A.  

Close an assignment via that update record record by technicians in that region with the SC.

B.  

Create a SC activity list with a corresponding audit group.

C.  

Give the SC a permission set with the Modify All Data system permission.

D.  

Change work order access on the SC ' s profile to Modify all ' .

Discussion 0
Questions 77

Cloud Kicks wants to display the number of opportunities that Are Closed Won with a Close Date within the last year on the Account detail Page. What should an app builder use to implement this?

Options:

A.  

Activity timeline

B.  

Formula field

C.  

Validation rule

D.  

Roll-up summary field

Discussion 0
Questions 78

Cloud Kicks (CK) increased its Salesforce development efforts so That it now has multiple custom development efforts happening in parallel. CK ' s developers and admins perform the customizations and have Complained that working in one sandbox has led to many problems. They Requested a solution in which they can work in at least 20 different Sandboxes at once, that all start with the same base configuration and Dat What should an app builder use to solve the problem?

Options:

A.  

Sandbox cloning

B.  

Partial copy sandboxes

C.  

Full copy sandboxes

D.  

Sandbox refreshes

Discussion 0
Questions 79

Cloud Kicks wants to simultaneously delete a Supplier__c record and all Supplier_Item__c records if a partnership ends with a supplier.

Which solution should a Platform App Builder use to meet the requirement?

Options:

A.  

Master-Detail

B.  

Indirect Lookup

C.  

Hierarchical

D.  

Many-to-Many

Discussion 0
Questions 80

An app builder has a custom component they want to make available on the utility bar, but the component is unavailable. How should the component be tagged?

Options:

A.  

For use in App Manager.

B.  

For use in Lightning App Builder.

C.  

For use on record pages.

D.  

For use on the utility bar.

Discussion 0
Questions 81

The marketing team at Universal Containers has a list of 400 leads it wants to upload to Salesforce. The team needs to avoid creating duplicate records. Which two actions should be taken to meet this requirement? Choose 2 answers

Options:

A.  

Use Data Loader ' s update function to import leads and match to existing Records based on e- mail address.

B.  

Upload the lead list using the Import Wizard and select a Matching Type to Prevent duplicate lead creation.

C.  

Enable Duplicate Matching in the Data Management section in Setup and Activate the Lead- to-Lead scenario.

D.  

Utilize a Lead Matching Rule and corresponding Duplicate Rule to block newly Created duplicate leads.

Discussion 0
Questions 82

DreamHouse Realty has a mentorship program that pairs Experienced Realtors with new Realtors. Each experienced Realtor can Mentor one or several new Realtors, and each new Realtor is required to Work with a single experienced Realtor they report to for a probationary Perio Which type of relationship would an app builder set up to meet this Specification?

Options:

A.  

Indirect lookup

B.  

Lookup

C.  

Many-to-many

D.  

Master-detail

Discussion 0
Questions 83

Universal Containers wants to match Opportunity data from Salesforce to records in a financial database.

What is required to configure an indirect lookup relationship in Salesforce between the Salesforce Opportunity records and those in a financial database?

Options:

A.  

TEXT(Id)

B.  

CASESAFEID(Id)

C.  

External ID

D.  

Salesforce Record ID

Discussion 0
Questions 84

A custom field on an account is used to track finance information about a customer. Only members of the finance team have access to this field However, the business wants to allow one customer service agent, who is assigned the Customer Service profile, read-only access to this field for special Circumstances. What is the recommended solution to grant the customer service agent access to the field?

Options:

A.  

Create a new profile to allow for read-only access to the field via field level security and assign it to the agent.

B.  

Create a permission set that allows read-only access to the field via field level security and assign it to the agent.

C.  

Update the custom field ' s field level security in setup to allow the agent read-only access to the fiel

D.  

Update the Customer Service Profile already assigned to the agent to allow for read-only access to the field via field level security.

Discussion 0
Questions 85

Cloud Kicks wants a visual representation to track delivery status.

Which component should a Platform App Builder recommend?

Options:

A.  

Related List

B.  

Path

C.  

Details

D.  

Related Record

Discussion 0
Questions 86

Universal Containers wants to send a reminder email 7 days after a Project__c record ' s Status field changes to On Hold. For example, a project placed on hold on March 1 should trigger its reminder on March 8, independent of any other project.

Which flow design should the Platform App Builder use?

Options:

A.  

A platform event-triggered flow that sends the reminder email 7 days after a platform event message is received.

B.  

A schedule-triggered flow on Project__c that runs once each day and sends a reminder email to each record that has been in On Hold status for 7 days.

C.  

An after-save record-triggered flow on Project__c , triggered when Status is changed to On Hold, with a scheduled path set to run 7 days after the record is updated.

D.  

An after-save record-triggered flow on Project__c , triggered when Status is changed to On Hold, with a scheduled path set to run 7 days after the record ' s CreatedDate .

Discussion 0
Questions 87

An app builder wants to create a formula field on an Account to include data from related Contacts but is unable to find the relationship in the formula editor. What is a limitation of formulas that could be causing the issue?

Options:

A.  

Control and Account objects: 0.00 or 1 have a Master-Detail Relationship.

B.  

Store Data: 3000 characters in the formula.

C.  

Formula field that reached on the Account object.

D.  

unable to reference the child records.

Discussion 0
Questions 88

DreamHouse Realty wants to display a weather map component on a Lightning record page when a house is scheduled for a ing. How should the app builder meet the requirement?

Options:

A.  

Component visibility

B.  

Field-level security

C.  

Formula field

D.  

Sharing rules

Discussion 0
Questions 89

Northern Trail Outfitters wants to broadcast an email to 7,000 contacts in Salesforce on a regular basis, but realizes the Salesforce mass email functionality has a limitation on the number of emails that can be sent each day.

Which action should the Platform App Builder take?

Options:

A.  

Request Salesforce increase the number of maximum daily emails.

B.  

Research and evaluate products available on AgentExchange to send mass emails.

C.  

Export Contacts to a CSV file and use an email client to send the emails.

D.  

Develop Apex code and a Lightning Web Component to send daily emails.

Discussion 0
Questions 90

At DreamHouse Realty (DHR), a Platform App Builder built a new Property_Inspection__c custom object that includes fields, page layouts, an Apex class, a record-triggered flow, and a Lightning record page. The custom object is built in a Developer sandbox. The app builder must move these components to DHR ' s production org so the field team can begin using them.

Which deployment plan should the app builder use?

Options:

A.  

Refresh the production org from the Developer sandbox to bring the new components into production.

B.  

Have a DHR administrator manually recreate each component in production using Setup.

C.  

Upload an outbound change set from the Developer sandbox, then deploy the inbound change set in production.

D.  

Create a managed package in the Developer sandbox and install it in production using the generated install URL.

Discussion 0
Questions 91

Ursa Major Solar ' s sales team has been struggling to enter data on mobile since rollout. The team dislikes scrolling through all of the fields to input only the necessary data.

How should the Platform App Builder solve this with minimal impact to desktop users?

Options:

A.  

Reorder the fields to make sense for the reps when in the field.

B.  

Deselect the phone radio button on the Lightning record page assignment.

C.  

Filter components by device using Form Factor.

D.  

Update the training documentation with better screenshots.

Discussion 0
Questions 92

Shipments at Cloud Kicks (CK) are created and updated by the warehouse staff in a Shipping application. The information needs to be pushed into Salesforce on a regular Basis. CK ' s app builder creates a custom object called Delivery_c to track the Information. How can the app builder prevent creating duplicate delivery records and update the Correct existing records when migrating data from the shipping application?

Options:

A.  

Use the Import Wizard and match on the tracking number.

B.  

Create a unique External ID field and use Data Loader.

C.  

Use the Import Wizard and match on the Salesforce I

D.  

Create a duplicate/match rule and use Data Loader.

Discussion 0
Questions 93

At Ursa Solar Major, only users with the Outer Planets profile Need to see the Jupiter field on the Solar System object. How should the app builder satisfy this requirement?

Options:

A.  

Classic encryption

B.  

Field-level security

C.  

Filtered view

D.  

Sharing rules

Discussion 0
Questions 94

A services manager wants to make sure the team enters case priority consistently.

Which feature should a Platform App Builder use to accomplish this?

Options:

A.  

In-App Guidance

B.  

Path

C.  

Flow

D.  

Next Best Action

Discussion 0
Questions 95

An app builder installed a custom Lightning component from AppExchange. What should be done next in order to configure the component for use in a record page?

Options:

A.  

Edit a record page using the Page Layout editor > Drag the Visualforce component onto the page.

B.  

Edit a record page using Lightning App Builder > Drag the component onto the page.

C.  

Edit a record page using App Manager > Drag the component onto the page.

D.  

Edit a record page using the Page Layout editor > Drag the component onto the page.

Discussion 0
Questions 96

An app builder is loading data into Salesforce. To link the new records back to the legacy system, a field will be used to track the legacy ID on the Account object. For future data loads this ID will be used when upsetting records. Which two field attributes should be selected? Choose 2 answers

Options:

A.  

Text (encrypted)

B.  

External ID

C.  

Unique

D.  

Request

Discussion 0
Questions 97

Service Agents are required to confirm a user ' s identity before providing support information over the phone. Which feature can an app builder use to help agents meet this requirement?

Options:

A.  

Add Path to the top of the Case layout

B.  

Case Validation Rules

C.  

Include Surveys as a Case related list

D.  

Guided Action Flows on the record page

Discussion 0
Questions 98

Universal Containers wants to dynamically display a component on a Lightning record page for an account based on criteria about the related contact. Which solution should an app builder use to fulfill this requirement?

Options:

A.  

Add a related record component to the page layout.

B.  

Hide the component behind a tab on the page layout.

C.  

Set the filter type on the component visibility to display based on user permissions, using custom Permission to define the dynamic criteria

D.  

Set the component visibility to display based on an advanced filter type, using the contact field(s) to Define the dynamic criteria

Discussion 0
Questions 99

At AW Computing, the Candidate object has a checkbox field for Previous Experience and a number field for Years of Previous Experience. The recruiting team wants the number field to display only if the Previous Experience field is checkedd. Which functionality should the app builder use to meet this requirement?

Options:

A.  

Create two different page layouts and a process to change the layout if Previous Experience is checkedd.

B.  

Create a dependency between the Previous Experience and Years of Previous Experience fields.

C.  

Use Dynamic Forms to display the Years of Previous Experience field if Previous Experience is checkedd.

D.  

Use a Visualforce component on the candidate page layout to conditionally display the fields.

Discussion 0
Questions 100

A Platform App Builder has deployed a change set from a sandbox to production. There is a long delay in the deployment.

What is causing the delay?

Options:

A.  

Dependent fields are included in the change set.

B.  

Profiles are included in the change set.

C.  

A field type change is included in the change set.

D.  

Roles are included in the change set.

Discussion 0
Questions 101

Cloud Kicks (CK) wants to begin socializing and collaborating within Salesforce around Customer accounts to discuss various topics. CK would like all company employees to see these Conversations. Which two features of Chatter would meet CK ' s business needs? Choose 2 answers

Options:

A.  

Set up new public Chatter groups.

B.  

Set up new private Chatter groups.

C.  

Use Chatter actions to create tasks to complete.

D.  

Use post action on the Account object.

Discussion 0
Questions 102

Universal Container wants customers to be able to open cases From a public-facing website. What should the app builder use to enable visitors to the website?

Options:

A.  

Web-to-case

B.  

Outbound message

C.  

Screen flow

D.  

Email-to-case

Discussion 0
Questions 103

Cloud Kicks is redefining its entire business process to convert the Manager Notes field from a long text area field The goal is to encourage Managers to be more concise in their comments and stay at 255 characters or less. There is preexisting information in the Manager Notes field that often Is well beyond the character limit. What would happen to any existing information if the app builder tries to convert a preexisting long text area field to text area?

Options:

A.  

Preexisting information will truncate to the first 255 characters.

B.  

Preexisting information will cause an error message to pop up.

C.  

Preexisting information will remain even if it was over 255 characters.

D.  

Preexisting information in the field will be completely lost.

Discussion 0
Questions 104

Universal Containers is setting up Salesforce for the first time. Management wants the sales and marketing teams to have different navigation menus in The Salesforce Mobile App. Which option is available to an app builder to satisfy this requirement?

Options:

A.  

Create public groups for sales and marketing and create mobile navigation menus for each group.

B.  

Create sales and marketing apps and assign the respective profiles to each app.

C.  

Create roles for sales and marketing and assign a custom homepage layout for each role.

D.  

Create mobile navigation menus for both the sales and marketing profiles.

Discussion 0