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Salesforce Certified Platform App Builder (WI23) Question and Answers

Salesforce Certified Platform App Builder (WI23)

Last Update Mar 23, 2023
Total Questions : 234

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Questions 1

After a deal is closed, Cloud Kicks (CK) wants to assign a user as a customer service manager (CSM) in addition to the account owner and would like a new field to easily track and report which CSM is assigned to the Account.

Which solution should an app builder use for this request?

Options:

A.  

Multi-select picklist Meld

B.  

Picklist field

C.  

Lookup field

D.  

Text field

Discussion 0
Questions 2

Sales reps at Universal Containers use Salesforce on their mobile devices. They want a way to odd new contacts quickly and then follow up later to complete the additional Information necessary.

What mobile solution should an App Builder recommend?

Options:

A.  

Customize the mobile menu to move Contacts to the top.

B.  

Build a global action to create Contacts.

C.  

Add a compact layout to Contacts.

D.  

Use Path and set pre-defined values

Discussion 0
Questions 3

Universal containers wants to ensure that they are accepting clean data from their users and verify that important fields are entered. What should an app builder recommend to meet this requirement?

Options:

A.  

Update the important fields to be required on the page layout

B.  

Make a formula field to check the format of the important fields

C.  

Create a workflow rule to check the fields are formatted correctly

D.  

Configure a validation to require a field for a specific record type

Discussion 0
Questions 4

Universal Containers wants sales reps to get permission from their managers before deleting Opportunities,

What can be used to meet these requirements?

Options:

A.  

Process Builder with Submit for Approval action.

B.  

Approval Process with a triggered Flow process.

C.  

Approval Process with Time-Dependent Workflow action.

D.  

Two-step Approval Process.

Discussion 0
Questions 5

DreamHouse Realty (DR) employees started using company-owned airplanes for work travel after Ursa Major Solar was acquired. DR executives want to automate the submission travel request forms to enforce the Internal policy.

How should an app builder automate travel requests based on these criteria?

Options:

A.  

Process Builder

B.  

Workflow rule

C.  

Approval process

D.  

Apex

Discussion 0
Questions 6

Cloud Kicks asked the app builder to insert a list of 25,000 records using deduplication for the Race_Track__c custom object.

Which tool should be used?

Options:

A.  

Import Wizard

B.  

Lightning Object Creator

C.  

Data Loader

D.  

Schema Builder

Discussion 0
Questions 7

Sales reps at Cloud Kicks (CK) forget to submit for approval when CK needs orders reviewed before close won. CK wants to automatically submit opportunities into the Secure Commitment Stage to eliminate manual submission.

Which three features would meet the business requirements?

Choose 3 answers

Options:

A.  

Workflow

B.  

Process Builder

C.  

Apex

D.  

Chatter action

E.  

Flow

Discussion 0
Questions 8

An app builder is tasked with adding key performance indicators on client pages. They want to see a summary of the number of open Opportunities and the number of won Opportunities for each Account.

Where should the app builder go to build these new rollups?

Options:

A.  

Lightning App Builder

B.  

Account Object

C.  

Lightning Object Creator

D.  

Opportunity Object

Discussion 0
Questions 9

Universal Containers uses a private sharing model for opportunities. This model CANNOT be changed due to a regional structure A new sales operations team has been created. This team needs to perform analysis on Opportunity data, all should have read arid write access to all Opportunities.

What are two recommended solutions for the app builder to give the users appropriate access? Choose 2 answers

Options:

A.  

Create a criteria based sharing rule to all opportunities with the sales operations public group.

B.  

Add a manual share for all opportunities with each user on the sales operations team.

C.  

Add a permission set with 'View All" and 'Modify All'' opportunity permissions enabled.

D.  

Create a criteria-based sharing rule to share all opportunities with the sales operations private group

Discussion 0
Questions 10

Universal Containers has two types of applicants, hourly and salary. There are separate record types for each. While all members of the human resource department need to be able to view all applicant records, only the hiring Manager and VP of HR should be able to create salary applicant records.

What should the app builder recommend to meet this requirement?

Options:

A.  

Update the org-wide default to private and create a sharing rule for the role of recruiting manager.

B.  

Create a permission set containing the salary record type and assign it to the appropriate users.

C.  

Remove "create" permission for the salary applicant object for everyone except the manager and VP.

D.  

Configure the hourly record type as the default and instruct non-management users to accept the default record type.

Discussion 0
Questions 11

Universal Containers wants users to have access to the pricing guidelines document when viewing a Contract related to an Account.

What feature should an app builder use to create easy access to the document?

Options:

A.  

Quick Action on the Contracts object

B.  

Quick Action on the Account object

C.  

A custom detail page link on the Account object

D.  

A custom detail page link on the Contract object

Discussion 0
Questions 12

The VP of Sales at Universal Containers has asked the app builder to let sales reps create opportunity records directly from the account, with a number of fields pre-populated.

Which feature should the app builder use to allow users to create the opportunity?

Options:

A.  

A quick action

B.  

A default action

C.  

A custom button

D.  

A custom link

Discussion 0
Questions 13

Universal Containers has a custom picklist called Support Level on the Account object. They would like to show the real-time value of Support Level on all case records.

How should an app builder implement this requirement?

Options:

A.  

Create a formula field on the Case object using the TEXT function.

B.  

Create a formula field on the Account object using the ISPICKVAL function.

C.  

Create a Process Builder and use a field update on the Case object.

D.  

Create a roll-up summary field using Support Level on the Account object.

Discussion 0
Questions 14

An App Builder at UVC would like to prevent users from creating new records on an Account related list by overriding standard buttons. Which two should the App Builder consider before overriding standard buttons?

Options:

A.  

Standard buttons can be changed on lookup dialogs, list views, and search result layouts

B.  

Standard buttons can be overridden with a Visualforce page

C.  

Standard buttons that are not available for overrides can still be hidden on page layouts

D.  

Standard buttons can be overridden, relocated on the detail page, and relabeled

Discussion 0
Questions 15

The marketing team at UVC has a list of 400 leads it wants to upload to Salesforce. The team need to avoid creating duplicate records. Which two actions should be taken to meet this requirement? Choose 2 answers

Options:

A.  

Utilize a Lead Matching Rule and corresponding Duplicate Rule to block newly created duplicate leads.

B.  

Upload the lead list using the import wizard and select a Matching type to prevent duplicate lead creation.

C.  

Use Data Loader’s update function to import lead and match to existing records based on e-mail address.

D.  

Enable Duplicate Matching in the Data Management section in Setup and activate the Lead-to_Lead scenario.

Discussion 0
Questions 16

Universal Containers would like to automatically assign a specific permission set to new users. How can this requirement be met? Choose 2 Answers

Options:

A.  

Create an approval process on the User object to assign a permission set

B.  

Create a flow on the user object to assign a permission set.

C.  

Create a lightning process on the user object to launch a flow.

D.  

Create a workflow rule on the User object to assign a permission set.

Discussion 0
Questions 17

An app builder needs to deploy a new account detail page layout from sandbox to production.

Which three components should an app builder include in the Change Set to ensure it deploys successfully and visually as expected?

Choose 3 answers

Options:

A.  

Detail page layout

B.  

Custom fields

C.  

Custom actions

D.  

Lightning App Builder

E.  

System administrator profile

Discussion 0
Questions 18

Universal Containers has a Lightning record page that supports both the mobile app and desktop. An app builder has downloaded a custom Lightning component from AppExchange, but users are unable to view the component on mobile devices.

What can be the issue?

Options:

A.  

The record page needs to be activated.

B.  

The component has been developed for Desktop Pages.

C.  

The component needs to be activated.

D.  

The record page template is unable to support mobile devices.

Discussion 0
Questions 19

An app builder is preparing to deploy a new app from the sandbox to production using change sets.

What two considerations should an app builder keep in mind during this process?

Choose 2 answers

Options:

A.  

Salesforce Connect automatically establishes a link between environments.

B.  

Change sets do not include all components and may have to perform some changes manually.

C.  

Users should be logged out of production when receiving inbound change sets.

D.  

Transactions will revert if the deployment errors.

Discussion 0
Questions 20

An app builder notices several Accounts converted from Leads are missing information they expected to be caught via Account validation rules.

What could be the source of this issue?

Options:

A.  

The lead settings are unchecked to require validation for converted leads.

B.  

Account validation rules fail to validate on records converted from a lead.

C.  

The lead settings are allowing users to intentionally bypass validation rules.

D.  

Lead validation rules fail to validate on records when they are being converted.

Discussion 0
Questions 21

The CRM Manager at Universal Containers has requested that a custom text field be converted to a picklist in order to promote better data hygiene. What needs to be considered before changing the field type? Choose 2 answers

Options:

A.  

Existing list views that reference the field may be deleted.

B.  

Field references will be removed in Visualforce pages

C.  

All data should be backed up before converting a text field.

D.  

Changing a field type will remove existing field history.

Discussion 0
Questions 22

Ursa Major Solar (UMS) has a custom object where they track Galactic Vendors. The object has four custom fields for the Galactic Vendors's location:

The UMS's leadership wants these fields to be concatenated into a single formula field on two lines.

Which formula fulfills this requirement?

A)

B)

C)

D)

Options:

A.  

Option A

B.  

Option B

C.  

Option C

D.  

Option D

Discussion 0
Questions 23

The case handling process at Universal Containers includes multiple steps Including approvals, notifications, and fields updates. To manage and evaluate all of these changes in a single save operation, an app builder wants to use Process Builder and the Advanced option to let the process evaluate a record multiple times has been selected.

Which two options should the app builder avoid to prevent recursion?

Choose 2 answers

Options:

A.  

IF statements

B.  

Setting a criteria node to No criteria-just execute the procedure

C.  

Invocable processes

D.  

The ISCHANGED function

Discussion 0
Questions 24

Cloud Kicks wants to display 10 key fields at once in a separate section at the top of opportunity records on the desktop.

Which component should an app builder add to the record page to enable this functionality?

Options:

A.  

Path

B.  

Highlights Panel

C.  

Custom Lightning Web Component

D.  

Accordion

Discussion 0
Questions 25

Universal Containers would like to embed a chart of all related Opportunities, by stage, on the Account detail page. Which type of report should the App Builder create to add to the Account page layout?

Options:

A.  

A summary report on the Opportunity object.

B.  

A summary report on the Account object.

C.  

A tabular report on the Account object.

D.  

A tabular report on the Opportunity object.

Discussion 0
Questions 26

Universal Containers wants to streamline its data capture process by linking fields together. They wish to do this so that the available value on dependents fields are driven by value selected on controlling fields. Which consideration supports the stated requirements? Choose 3 answers

Options:

A.  

The import wizard only allows value to be imported into a dependent picklist if they match the appropriate controlling field

B.  

Custom picklist field can be either controlling or dependent field

C.  

Multi select picklist can be dependent picklist but not controlling fields

D.  

Standard and custom picklist fields can be dependent fields.

E.  

Checkbox fields can be controlling fields but not dependent fields

Discussion 0
Questions 27

Northern Trail Outfitters has two custom objects that are part of a master-detail relationship.

What determines the ownership and sharing access of the detail record?

Options:

A.  

The default owner is set in the parent object's settings.

B.  

The Owner field on the Detail record.

C.  

The Owner field on the Master record.

D.  

The owner is set independently on the detail object's settings.

Discussion 0
Questions 28

The developer at Universal Containers wants to test code in a sandbox environment. In order to ensure the code works properly, the sandbox needs to have at least half a gigabyte of data. The sandbox will need to be refreshed after each three-day sprint.

What type of sandbox should the App Builder provision to the developer?

Options:

A.  

Developer

B.  

Full Copy

C.  

Developer Pro

D.  

Partial Data

Discussion 0
Questions 29

The app builder needs to change the data types of new custom fields. The app builder is not able to delete and recreate any of the fields, nor modify any apex code. Which data type change will require the app builder to perform the additional steps in order to retain existing functionalities?

Options:

A.  

Changing the data type of a field used in an apex class from number to text.

B.  

Changing the data type of a field used in a report from a text to an encrypted field

C.  

Changing the data type of a field used as an external id from number to text.

D.  

Changing the data type of a field used in lead conversion from number to text

Discussion 0
Questions 30

The convert button on leads should NOT appear until the lead status picklist is set to a qualified. What should an app builder suggest to meet these requirements?

Options:

A.  

Picklist dependency, page layouts, record types

B.  

Custom button, validation rule, record types

C.  

Process builder field update, quick action, record type

D.  

Page layout, record types, process builder field update

Discussion 0
Questions 31

What are the limitations of Schema Builder when creating a custom object?

Options:

A.  

"Save" should be clicked each time a new object, field, or relationship is created.

B.  

Fields and relationships can be created, but they will be unable to add the fields to the page layout from the canvas.

C.  

Relationships can be made to any custom objects, but any relationships to standard objects should be built in Lightning Object Manager.

D.  

Custom fields can be added to any custom objects, excluding formula field types.

Discussion 0