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Microsoft Power Platform Fundamentals Question and Answers

Microsoft Power Platform Fundamentals

Last Update Oct 15, 2025
Total Questions : 357

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Questions 1

A travel company plans to use the Power Platform to create tools that help travel agents book customer travel.

You need to recommend solutions for the company.

What should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 2

You create a user-owned custom entity by using Common Data Service.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 3

A large retail company implements Power Apps, Microsoft Flow, and the Common Data Service.

The board of directors is asking whether users are finding value in the technology. The company would like to measure and report usage of the software.

You need to recommend a tool to determine software usage.

What should you recommend?

Options:

A.  

Microsoft Intune

B.  

Azure Stream Analytics

C.  

Power Platform Analytics

D.  

Dynamics 365 Product Insights

Discussion 0
Questions 4

NO: 14 HOTSPOT

A company plans to use Power Platform to build apps which address specific business challenges.

You need to recommend the appropriate types of Power Apps to use.

What should you recommend? To answer, select the appropriate option in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 5

This question requires that you evaluate the BOLD text to determine if it is correct.

You have a Power Apps app. You create a new version of the app and then publish the new version. A customer goes through the process of restoring the previous version of the app. In the Version tab for the app, you will see two versions of the app.

Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.

Options:

A.  

No change is needed.

B.  

one

C.  

three

D.  

four

Discussion 0
Questions 6

You create a Power Apps canvas app.

You need to ensure that your coworkers can run the app.

What should you do?

Options:

A.  

Share the app.

B.  

Send the URL for the app to coworkers.

C.  

Add a license for the app.

D.  

Create a Flow for the app.

Discussion 0
Questions 7

You create a canvas app by using the Generate from data feature. The app connects to a Microsoft SharePoint list.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 8

A company publishes e-books for independent authors.

The company wants to implement a Power Apps portal solution to make announcements about upcoming books to the general public.

You need to recommend features for the company.

Which features should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 9

A distribution company has multiple warehouses.

Tax rates charged on sales orders need to be calculated based on locality and region.

You need to recommend a cost-effective solution that can be implemented quickly.

What should you recommend?

Options:

A.  

Check AppSource for a tax add-on.

B.  

Create alerts in Dynamics 365 Finance for tax table changes.

C.  

Implement the Common Data Model.

D.  

Run a Power BI report.

E.  

Write scripts and code tax updates.

Discussion 0
Questions 10

A company has a Power Apps app that is used by most employees. The company is expanding to other

countries/regions.

You need to recommend a solution to translate text generated within the Power Apps in near real-time.

What should you recommend?

Options:

A.  

Microsoft Azure Synapse Analytics

B.  

Microsoft Azure Cognitive Services

C.  

Common Data Service connector

D.  

Power BI

Discussion 0
Questions 11

A company plans to create canvas apps.

What is the minimum number of connectors required? To answer, drag the appropriate number of connectors to the correct drop scenarios. Each number of connectors may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 12

A company plans to implement Power Platform apps. The company does not plan to use any development tools or plug-ins.

Which actions can you perform?

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 13

A company uses Power Platform.

You must ensure that users cannot share customer data with other users. You must also ensure that uses cannot connect to data sources unless you grant the user explicit permissions to access a data source.

You need to recommend solutions to meet the company’s security requirements.

Which two types of policies should you recommend? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

Office cloud policies

B.  

Group Policy Objects

C.  

environment-level policies

D.  

tenant-level policies

E.  

preset security policies

Discussion 0
Questions 14

A company is building a Power Apps Portals.

You need to select page components.

Which components should you use? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 15

You need to implement Microsoft Business Applications along with the Microsoft Power platform.

Which three Microsoft products are part of the Power platform? Each correct answer presents a complete

solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

Microsoft Power Apps

B.  

Azure Active Directory

C.  

Microsoft Flow

D.  

Azure Machine Learning

E.  

Microsoft Power BI

Discussion 0
Questions 16

You have version 1.0.0.0 of a published Power Apps app. You create and publish version 2.0.0.0 of the app. A customer goes through the process of restoring the previous version of the app.

How many versions of the app are displayed in the Version tab for the app? To answer, select the appropriate option in the answer area.

Options:

Discussion 0
Questions 17

You are a customer service manager.

You need to implement a Power Apps portal that allows customers to submit cases.

Which type of data source is used?

Options:

A.  

Dynamics 365 Connector

B.  

Microsoft SharePoint

C.  

Microsoft Azure Storage

D.  

Common Data Service

Discussion 0
Questions 18

A company uses Microsoft 365, Power Platform, and Dynamics 365. You do not assign permissions to any licensed users.

Users are able to create and edit Power Apps canvas apps.

In which environment are users creating and editing the apps?

Options:

A.  

Production

B.  

Default

C.  

Sandbox

Discussion 0
Questions 19

You are creating a canvas app that will be used in several countries/regions.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 20

A company plans to implement Power Apps in a Power Platform environment.

You need to implement other required components.

Match each option to its function. To answer, drag the appropriate option from the column on the left to its function on the right. Each option may be used once, more than once, or not at all.

NOTE: Each correct match is worth one point.

Options:

Discussion 0
Questions 21

You are creating a canvas app.

You need to configure the app.

Which two objects are provided by the connector? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

customizations

B.  

data sources

C.  

actions

D.  

tables

E.  

triggers

Discussion 0
Questions 22

You need to explain the major components of the Common Data Model (CDM) and their functions.

Match each term to its definition.

Instructions: To answer, drag the appropriate term from the column on the left to its definition on the right. Each term may be used once, more than once, or not at all. Each correct match is worth one point.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 23

A company uses Power Apps.

You need to perform administrative tasks for the company.

Which admin centers should you use? To answer, drag the appropriate admin centers to the correct requirements. Each admin center may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 24

You create a canvas app that allows contractors to submit time they work against a project.

Contractors must be able to use the canvas app to enter time. Contractors must not be able to perform any other actions in the app.

You need to configure permissions for the contractors.

Which type of permissions should you use?

Options:

A.  

application-level

B.  

task-level

C.  

record-level

D.  

field-level

Discussion 0
Questions 25

You are using Dynamics 365 Sales.

You need to pull data into a Power BI report for your team. The City and State columns must be combined to form one column on the report.

Which function would you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

Use Power Query to merge columns.

B.  

Import the data.18912E1457D5D1DDCBD40AB3BF70D5D

C.  

Export data to Microsoft Excel.

D.  

Create a view.

Discussion 0
Questions 26

You manage the support team at a rapidly growing company.

Customers and support technicians need a better experience when logging and responding to support requests. You need more visibility into what the support technicians are doing every week.

You need to recommend tools to help the company's needs.

Which tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 27

A company evaluates Microsoft tools for its employees.

The company uses Microsoft Excel to enter potential customer information from trade shows.

When potential customers create their first sale with the company, a Microsoft SharePoint list records them as converted to a customer.

The company must report which trade shows convert the most potential customers to actual customers.

You need to identify the tools that meet the requirements.

Which tools should you use? To answer, drag the appropriate solutions to the correct requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 28

A company is building a model-driven app.

You need to create and configure the objects needed for the app.

Which component categories should you use? To answer, drag the appropriate component categories to the correct objects. Each component category may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 29

A user is trying to understand the differences between the various ways apps can be built by using Power Apps.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 30

A company is building a Power Apps portal.

You need to select out-of-the-box portal types to meet the company's requirements.

Which portal types should you use? To answer, drag the appropriate portal types to the correct requirements. Each portal type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 31

You are designing a Power Apps solution that allows users to upload a status report directly to the company Microsoft SharePoint project management site from their mobile device.

For each of the following statements, select Yes it the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 32

You need to create a Power Bl dashboard.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 33

A customer service department uses Microsoft Dynamics 365 Customer Service to manage repair requests. The repair team tracks their efforts using a Microsoft SharePoim hsr. The company must use Microsoft Power Platform to connect the repair team with the Dynamics 365 Customer Service solution The solution must meet the following requirements:

You need to implement the appropriate technologies to meet the requirements.

Which technologies should you use? To answer, drag the appropriate technologies to the correct scenarios. Each technology may be used once, more than once, of not at an. You may need to drag the split bar between panes or scroll to view content

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 34

You are using the Power B1 service to view a visual on a report that has been shared with you. You need to add the visual to a dashboard as a tile. Which action should you perform?

Options:

A.  

Copy

B.  

Spotlight

C.  

Export data

D.  

Pin

Discussion 0
Questions 35

Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 36

A company uses Dynamics 365 Supply Chain Management.

The company wants to build custom user interfaces that add additional functionality.

You need to recommend a solution for the company.

What should you recommend?

Options:

A.  

Power BI

B.  

Power Apps canvas apps

C.  

AI Builder

D.  

Microsoft Flow

Discussion 0
Questions 37

You create the following business rule:

Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 38

You create a Power Pages site to share Microsoft Dataverse data with external customers. Customers must be authenticated to view data. You need to configure Power Pages.

Which component should you use for each requirement? To answer, drag the appropriate components to the. correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 39

You are creating a Power Automate flow.

You need to retrieve data from several sources including Microsoft Excel Azure Data Lake, and GitHub.

What should you use? To answer, drag the appropriate components to the correct data sources. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 40

A company uses a model-driven app for its sales team.

You must customize a form to meet the following requirements:

• If a check box is checked, a hidden field must appear.

• The form must display a list of customers and fields about customers.

You need to identify the components a developer must configure to meet the requirements. What should you identify?

Options:

Discussion 0
Questions 41

You plan to create a model-driven app for a company that sells plants and garden supplies. The app must meet the following requirements:

• Automatically send email to a customer when a record is modified.

• Ensure that all sales people follow the same steps when processing sales.

You need to create Power Automate flows for the app.

Options:

Discussion 0
Questions 42

A company plans to use Power Automate to automate tasks.

Match each flow type to its description lo answer, drag the appropriate now type from the column on the left to its description on the right. Each option may be used once, more than once, or not at all.

NOTE: Each correct match is worth one point.

Options:

Discussion 0
Questions 43

A company currently does not separate testing, development and production as per standard Application Lifecycle Management (ALM) protocol. The company uses Power Apps for accounting and sales processes.

The company needs to use only one login account per user. The company also must prevent development and testing from impacting production.

You need to implement a solution to meet the requirements.

Which method should you select?

Options:

A.  

separate Microsoft Azure Storage Blobs

B.  

separate connectors

C.  

separate tenants

D.  

separate environments

Discussion 0
Questions 44

A company is building a Microsoft Copilot Studio copilot to assist employees.

You need to select the features the copilot will use when employees request time off.

Which features should you select? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 45

An automobile manufacturer requires workers to collect information about car defects in a defect sheet. Submitted defect sheets must be reviewed by floor managers.

Historically, workers have left out key information from the defect sheets. The floor manager then must contact the worker who submitted the sheet to obtain the missing information.

The automobile manufacturer requires a process that ensures that the floor manager receives a fully completed defect sheet on initial submission.

You need to recommend a Microsoft Power Platform service that fulfills the manufacturer requirements.

Select the answer that correctly completes the sentence.

Options:

Discussion 0
Questions 46

You are editing the Power Automate cloud flow depicted in the following screenshot:

You need to perform a step analysis to determine how the flow uses its connectors and the connector components.

What is the result of the step analysis? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 47

You create a Power Automate cloud flow in a test environment.

You plan to migrate the flow to a production environment.

You need to add the flow to a solution.

Select the answer that correctly completes the sentence.

Options:

Discussion 0
Questions 48

You are using Dynamics 365 Sales.

You need to create a Power BI report that includes customer office locations. The City and State columns

must be combined to form one column on the report.

What should you do?

Options:

A.  

Use Power Query Editor to merge columns.

B.  

Import the data.

C.  

Export data to Microsoft Excel.

D.  

Create a view.

Discussion 0
Questions 49

A company manages a chain of retail stores. The company stores a list of retail store names and numbers in one Power BI table. The company stores sales transaction data including a transaction ID in another table.

The transaction ID includes the store number.

You need to show the store name for all retail transactions in all Power BI reports.

Which tool should you use?

Options:

A.  

Query Editor

B.  

Power BI Service

C.  

Microsoft Excel

D.  

Data Connector

Discussion 0
Questions 50

You create a Power BI dashboard that displays data from Dynamics 365 Customer Engagement.

You need to share the Power BI dashboard with coworkers.

What are three possible ways to achieve the goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

Create a Power BI workspace and grant coworkers permissions.

B.  

Publish the dashboard as an app to your coworkers.

C.  

Export the data into Common Data Service for others to manipulate in Power BI.

D.  

Export the data to Microsoft Excel for coworkers to import and view in Power BI.

E.  

Embed reports in your company's internal web portal.

Discussion 0
Questions 51

You create a Power Bl dashboard that displays Common Data Model data. You need to share the Power Bl dashboard with coworkers and allow the coworkers to collaborate. What are two possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Options:

A.  

Create a Power Automate flow to export the data into a SQL Server database.

B.  

Publish the dashboard as an app to your coworkers.

C.  

Export the data to Microsoft Excel. Make required changes and then re-import the data.

D.  

Create a Power Bl workspace and grant coworkers permissions.

Discussion 0
Questions 52

You are a district manager for a large retail organization. You train each store manager to use Power BI to track sales and daily sales targets.

A store manager remembers learning about the Analyze in Excel option but cannot find the option in their Power BI dashboard.

You need to help the user resolve the issue.

How should you advise the user?

Options:

A.  

Install the Power Bl Desktop app.

B.  

Navigate to the report used by the dashboard.

C.  

Select the Spotlight button on the dashboard tile.

D.  

Subscribe to the dashboard and follow the email link.

Discussion 0
Questions 53

This question requires that you evaluate the BOLD text to determine if it is correct.

You have a Power BI report with a page named RevReceived. The page shows revenue received by your

company. You want to create an almost identical page that shows net revenue instead of gross revenue. To accomplish this task, you modify the RevReceived page.

Review the underlined text. If it makes the statement correct, “No change is needed”. If the statement is

incorrect, select the answer choice that makes the statement correct.

Options:

A.  

No change is needed.

B.  

duplicate the RevReceived page.

C.  

import the RevReceived page.

D.  

copy the visuals from RevReceived to a new page.

Discussion 0
Questions 54

A recent update has been made to a canvas app.

The update has caused a negative impact to users.

You need to roll back the app to a previous version.

What should you do?

Options:

A.  

Restore the previous version of the app.

B.  

Uninstall the app for all users and reinstall by using the previous versions' package.

C.  

Deactivate the live app, import the previous version of the app, and then activate the app.

D.  

Delete the app and create a new app based on the previous version.

Discussion 0
Questions 55

NO: 46

You create a set of dashboards and reports for a project team that combines data from different sources in Power BI. Some of the data is considered sensitive.

You need to distribute the dashboards and reports securely to the team.

What should you create?

Options:

A.  

a custom data connector

B.  

a published app

C.  

a Microsoft flow

D.  

a Power BI workspace

Discussion 0
Questions 56

You create a Power BI dashboard.

Match each option to its function. To answer, drag the appropriate option from the column on the left to its function on the right. Each option may be used once, more than once, or not at all.

NOTE: Each correct match is worth one point.

Options:

Discussion 0
Questions 57

You are a district manager for a large retail company. You want to provide sales managers with deeper sales insights to ensure that they can make more informed decisions for their stores.

Store managers must be able to view data in near real-time.

You need to create and share a Power Bl dashboard that can be used by the store managers.

Which tools can you use? To answer, drag the appropriate reporting types to the correct requirements. Each reporting type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

Options:

Discussion 0
Questions 58

You are a sales representative. You create a Power BI report to visualize data from a Microsoft Excel

workbook.

Users need to be able to view and share the report.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

Pin the report to a dashboard.

B.  

Export the data.

C.  

Publish the dashboard.

D.  

Share the dashboard.

Discussion 0
Questions 59

You are creating visuals in Power BI.

You create area charts, pie charts, and donut charts that use your company’s data.

You need to display the charts to others at the company.

Which two objects can you add the charts to? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

Power Bl service

B.  

Power Bl reports

C.  

Power Bl desktop

D.  

Power Bl dashboards

Discussion 0
Questions 60

A company plans to display support call metrics on a screen that is visible to all call center staff.

You need to recommend solutions to meet the company's requirements.

What should you recommend? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 61

You need to build a Power Virtual Agents chatbot for a company.

Which components should you use? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 62

NO:40 HOTSPOT

A company uses a third party application and an approval process via email. At the end of the month, the IT department enters the data into Microsoft Excel to create pivot charts.

The Excel pivot charts must use the same data source as Dynamics 365 Field Service to generate charts and reports.

You need to recommend a solution.

What should you recommend? To answer, select the appropriate configuration in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 63

A company uses Microsoft Excel workbooks to store consolidated sales data. Workbooks are stored on OneDrive for Business.

Match each Power Bl feature to its requirement. To answer, drag the appropriate features from the column on the left to its requirement on the right. Each option may be used once, more than once, or not at all.

NOTE: Each correct match is worth one point.

Options:

Discussion 0
Questions 64

For which scenarios can you use Power Automate?

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 65

A company plans to implement Power Apps.

following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 66

A user is starting to learn about Power Apps.

Which objects should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 67

You are creating a Power Virtual Agents chatbot to help users search for available meeting rooms within a building.

The chatbot must meet the following requirements:

Allow users to initiate the chatbot by typing the phrase Help me Meeting Guru.

Provide meeting room capacity options of 1-4 people and 5-10 people.

End the chatbot session if the user attempts to schedule a meeting room for more than 10 people.

You need to identify the actions to use.

Which actions should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 68

Users within a company use Flow for personal productivity.

Users often overwrite their working flows by editing the definitions and are unable to undo changes after saving a flow.

You need to ensure that users can revert a flow to the current state.

Which two options can you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

Export

B.  

Rename

C.  

Save As

D.  

Share

Discussion 0
Questions 69

A company plans to create a workflow that periodically runs a Dynamics 365 action based on data in third-party cloud-based solutions.

Which features should you use to create the workflow? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 70

You create a Power Virtual Agents chatbot for use with Microsoft Teams. You are testing the chatbot.

Testers report the following issues:

Changes that you make to the chatbot are not seen by testers.

When users enter the word refund the chatbot must ask the user the product for which they would like a refund. The chatbot does not ask the user for product information.

You need to determine what needs to be done to fix the issues.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 71

You are planning to allow members of your team to test your chatbot. You must ensure this is done in a secure way.

A team member named User1 must test the chatbot.

You need to ensure that User1 can complete testing.

What should you do?

Options:

A.  

Sign in to the authoring environment as the chatbot author.

B.  

Sign in to Microsoft Azure DevOps as the chatbot author.

C.  

Sign in to Microsoft Azure DevOps as User1.

D.  

Sign in to the authoring environment as User1.

Discussion 0
Questions 72

You create a Power Virtual Agents chatbot for a company.

The management wants to learn about the effectiveness of the chatbot.

You need to identity the percentage of customers who stop responding to prompts from the chatbot.

Which report should you view?

Options:

A.  

Customer satisfaction

B.  

Engagement over time

C.  

Escalation rate drivers

D.  

Session outcomes overtime

Discussion 0
Questions 73

You create a Power Virtual Agents chatbot for a company. The chatbot will use common channels and services by which the company communicates with customers.

You need to determine which services the chatbot can be used with or added to.

Which two services can the chatbot be used with? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

Facebook

B.  

Power Bl

C.  

Microsoft Azure Event Grid

D.  

Microsoft Azure Service Bus

E.  

Microsoft Azure Bot Framework

Discussion 0
Questions 74

You are building a Power Virtual Agents chatbot for a company.

You are working with an existing topic and would like to call an action.

Which technology is available to perform the action?

Options:

A.  

Power Virtual Agent Entity

B.  

Power Apps

C.  

Power Automate

D.  

Power Bl

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Questions 75

You are creating a Power Virtual Agents chatbot for a company.

Which component types should you use for each scenario? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 76

You are authoring a Power Virtual Agents chatbot for a company.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 77

A toy company creates a text classification model in AI Builder to monitor customer feedback for specific key words.

When negative feedback is received for a toy, the company wants to proactively perform engineering reviews for the toy and schedule additional training sessions for workers who produce the toy.

What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

Create a canvas app.

B.  

Implement the Virtual Agent.

C.  

Build a Microsoft Flow.

D.  

Use the Common Data Model.

Discussion 0
Questions 78

You are developing a Power Virtual Agents chatbot for a company.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 79

A company is building an interactive chatbot to answer questions about product and product warranties.

You need to create conversation paths for questions about product warranties.

Which tool should you use?

Options:

A.  

Authoring canvas

B.  

Azure Bot Framework

C.  

Power Platform admin center

D.  

Power Virtual Agents portal

E.  

Conversation node

Discussion 0
Questions 80

Your company wants to create a help desk system and implement Dynamics 365 Customer Service.

The company has the following requirements:

Provide an application to allow support team staff to chat live with a customer.

Automatically import data from a Microsoft Excel spreadsheet once a day.

Provide a chatbot that can assist customers who need support.

You need to determine which applications to use to meet the requirements.

Which applications should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 81

A company plans to create Power Platform apps that consume industry-standard and proprietary data sources.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 82

You are planning to use the Business Card Reader and Sentiment Analysis prebuilt AI models to build solutions.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 83

A company needs to create several workflows and applications to help streamline their sales operations.

You need to determine which applications are appropriate for given scenarios.

Which applications should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 84

You create a Power Virtual Agents chatbot.

You need to share the bot with other team members so that they can try out the bot before you share the bot with customers.

What should you use?

Options:

A.  

demo website

B.  

live production website

C.  

test chat feature

Discussion 0
Questions 85

A company is evaluating ways that they can implement AI Builder.

For which two scenarios can you use AI Builder? Each correct selection presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

Send emails to all al users who subscribe to a service.

B.  

Synchronize data from an external database.

C.  

Collect data from several data sources and display a dashboard that shows trending data.

D.  

Interpret images and perform an action on the image.

Discussion 0
Questions 86

A business is evaluating AI Builder.

Which actions can you perform?

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 87

You manage the support team at a rapidly growing company.

Support technicians need a better experience when logging and responding to support requests.

You need to recommend tools to help the company's needs.

Which tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 88

A company plans to create a Common Data Service environment.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 89

A company plans to use AI Builder to help improve business performance.

You need to determine which AI Models are available for use.

Which three types of models can you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

linear regression

B.  

binary classification

C.  

object detection

D.  

anomaly detection

E.  

text classification

Discussion 0
Questions 90

You are creating a model-driven Power Apps app. You want to ensure that the app can be used by individuals who have vision impairments.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 91

A coworker is creating an app in Power Apps and needs to automatically synchronize data from an external source. The coworker is unable to locate a suitable Microsoft approved connector template in AppSource.

You need to recommend a solution for the coworker.

What should you recommend?

Options:

A.  

Create a custom connector.

B.  

Ask the outside source to send you the data once a week.

C.  

Use Microsoft Flow to connect to the database.

D.  

Open a ticket with Microsoft and request a new connector.

E.  

Use Microsoft Azure Service Bus.

Discussion 0
Questions 92

A company plans to implement solutions that use Common Data Service as a data storage.

You need to recommend features to meet the company's needs.

Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 93

You create a business rule on contact entity to enforce the requirement that users must enter either a

telephone number, fax number, or an email when creating a new record.

The company decides to remove fax number from the condition.

You need to update the business rule.

What are two ways of achieving the goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Options:

A.  

Save a copy of the rule and change the condition. Deactivate and delete the original rule.

B.  

Deactivate the business rule and change the condition.

C.  

Take a snapshot of the business rule and change the condition.

D.  

Change the condition and activate the change.

Discussion 0
Questions 94

A bank uses Power Platform apps and flows to support business processes.

The company would like to use historical client data to predict whether a client's loan application is likely to be approved or rejected.

You need to use AI Builder to implement the solution.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Options:

Discussion 0
Questions 95

You are building Power Apps apps that use both Dynamics 365 Sales and Microsoft 365.

For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0
Questions 96

A company has locations in multiple regions. The company develops solutions based on Power Apps and Power Automate.

You need to recommend features to support the implementation.

Which Power Platform features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Options:

Discussion 0