Microsoft Power Platform Functional Consultant
Last Update Jul 26, 2026
Total Questions : 301
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You need to design the resort portal’s email registration process.
Which solutions should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

A guest asks about the start time of a specific scheduled event and wants to know what the snow conditions will be like during their stay.
You need to determine how to design the chat solution to answer those questions.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You need to embed the business card solution in the check-in app.
What you use?
You need to design the chat solution to answer the inquiry from Guest1.
Which three components can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
You need to design and create the solution for gathering contact information from guests for marketing purposes.
What should you use? To answer, select the appropriate options In the answer area.
NOTE: Each correct selection is worth one point.

You need to define the table types for Contoso Suites.
Which table type should you define for each requirement? To answer, move the appropriate table types to the correct tables. You may use each table type once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

You need to resolve the issue reported by substitute employees after they are assigned service requests.
How should you configure the system? To answer, select the appropriate options in the answer area.
NOTE : Each correct selection is worth one point.

You need to ensure that an appropriate date is selected for dog pickup.
What should you configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You need to set up the capability to view the change history for the food type and amount.
What should you set up? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You create a desktop flow to interact with a certification authority’s website.
You need to get data in and out of the desktop flow.
How should you set up the input and output parameters? To answer, select the appropriate options in the answer area.
NOTE : Each correct selection is worth one point.

You need to address the unnecessary data access.
Which security changes should you make? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You need to assign 10 percent of the Qualification records to the QV queue through table configuration by using a Power Automate flow.
What should you do?
You need to create the automation for the qualification verification process.
Which two actions should you perform? Each correct answer presents a complete solution
NOTE: Each correct selection is worth one point.
You need to implement the requirement for the VP of sales.
What should you do?
You need to be able to move a Power Automate desktop flow used in the verification process to the testing environment.
What should you do?
You need to address the executive’s concerns regarding unnecessary data access.
Which security changes should you make? To answer, select the appropriate options in the answer area.
NOTE : Each correct selection is worth one point.

You need to coordinate updates and deployment for managed solutions containing completed work without disrupting the system.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Support agents use a model-driven app while working on customer cases.
Agents currently switch between multiple systems to locate help content. The need to switch systems makes it difficult to find relevant information. You need to provide an efficient way to display contextual knowledge directly within the case form without requiring the agent to refresh the record.
Solution: Add a custom page that has a knowledge article lookup and link it by using a navigation button in the app.
Does the solution meet the goal?
A customer tracks events by using a custom entity.
The custom entity includes a custom field for the venue of the events. The customer must be able to display the events by venue in a calendar.
You need to ensure that all events display by venue in the calendar.
To which component should you add a control?
You create workflows to automate business processes.
You need to create a workflow that automatically sends emails based on a mail merge template. The workflow must contain the following configurations:
Run immediately.
Validate when a condition is met.
Perform an action when a condition is met.
To answer, select the appropriate configuration in the answer area.
NOTE : Each correct selection is worth one point.

You are using a development environment to add a new column to a system table. You plan to move the changes to a test environment they are complete.
The changes must meet the following requirements:
• Must be clearly identified so that they are not confused with system components and components from other solutions.
• Must not affect any existing components in the test environment.
You need to prepare a solution for deployment to the test environment.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

You are designing the organization structure for a company that has 5,000 users.
You need to configure security roles for the company while minimizing administrative effort.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You use Power Virtual Agents to create a bot that will answer and transfer help desk calls.
You create topics that contain nodes and functions. The company has the following requirements for the bot:
• When a caller states the word issue, help, or problem, the bot must respond with the question. " How can we help you today? "
• When the bot responds with the question, " How can we help you today? " , the bot must provide the caller with the choices of hardware, software or other
• When the caller asks a question, the bot must save the response so that it can perform an action on the response.
You need to configure the bot.
Which nodes or functions should you use? To answer, select the appropriate options in the answer area.

You are a Dynamics 365 for Customer Service developer.
You must trigger a mobile notification whenever a specific hashtag is posted from Twitter. The notification will send email to the company’s social media teams distribution list.
You need to create a connection to the Twitter service and build a solution.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

A company uses model-driven apps.
Users in the sales department enter the first name, last name, and phone number of customers in the app. The users request a single screen in the app to enter the customer data.
You need to configure the app.
What should you do?
You create a Power Apps portal to provide training and documentation for students. Students create a profile on the portal and then select and pay for courses.
You plan to add free courses to the training portfolio. Free courses must be automatically available to all students when they sign in.
You need to assign default permissions to students.
What should you do?
A company creates a Power Automate cloud flow for a Power Apps app. The cloud flow must send an email to each active contact. You need to configure the flow. Which feature should you use?
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You administer the Microsoft 365 and Power Platform environments for Contoso, Ltd. The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers. A user named Elisabeth Rice signs in to the app by using the following sign in name: Elisabeth.Rice@contoso.com.
After marriage, Elisabeth changes her legal name to Elisabeth Mueller.
You need to update the sign in name for the user without losing any application history.
Solution: Change Elizabeth’s username in the user record for the app.
Does the solution meet the goal?
A company records data in Microsoft SharePoint Online. The company is creating a mobile app by using Microsoft Power Platform only.
The company requires the app to connect directly to SharePoint Online to collect data.
You need to recommend which Microsoft Power Platform product or feature to implement.
What should you recommend?
A company creates a Power Virtual Agents chatbot.
You need to determine when live agents are engaged to provide support.
Which metrics should you use? To answer, drag the appropriate metrics to the correct processes. Each metric may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

You are a Dynamics Sales administrator for a car dealership. The dealership uses only out-of-the-box
functionality. When a new car is sold, the salesperson uses a Word template to generate a letter from the
quote to thank the customer.
You need to determine if you can revise the template.
Which Word template change can you make?
You are designing an app for a bank.
You must create entities for the app and configure relationships between entities:

Which relationship types should you use? To answer, drag the appropriate relationship types to the correct requirements. Each relationship type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are creating Power Virtual Agents chatbot that captures demographic information about customers.
The chatbot must determine the group a customer belongs to based on their age. The age groups are:
0 - 17
18 - 25
26 - 35
36 - 55
55 - 100
You need to configure the chatbot to ask a question that can be used to determine the correct age group.
Solution: Create a custom Age group entity and synonyms for each individual age in the corresponding item. Use Age group for Identify in the question.
Does this meet the goal?
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are creating Power Virtual Agents chatbot that captures demographic information about customers.
The chatbot must determine the group a customer belongs to based on their age. The age groups are:
0 - 17
18 - 25
26 - 35
36 - 55
55 - 100
You need to configure the chatbot to ask a question that can be used to determine the correct age group.
Solution: Use multiple choice for Identify in the question and create options that represent of the age groups.
Does this meet the goal?
You need to view website questions and comments. Where should you view this information?
You are a Dynamics 365 Customer Service administrator.
You need to configure the following automation for the sales team:
* Send an email when the status changes on an Opportunity.
* Text the sales manager when an Opportunity is created.
* Create a Wunderlist task when an Opportunity is open for 30 days.
Which tool should you use for each requirement? To answer, select the appropriate options in the answer area. NOTE Each correct selection is worth one point.

You need to configure the Total field on the Evaluation form.
Which property should you select for the formula? To answer, move the appropriate property to the correct formula. You may use each property once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content
NOTE: Each correct selection is worth one point.

You need to format the Current Date field for parental consent. What should you use?
You need to create forms required for the registration team and assistants.
Which form types should you create? To answer, move the appropriate form types to the correct roles. You may use each form type once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

You need to store scanned consent forms. Where should you store the forms?
You need to design the guest check-in solution.
Which technologies should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You need to create a flow to send an email to the primary contacts.
Which actions should you configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You need to add controls to the check-in solution for the health and wellness questions.
Which form control should you use?
You need to embed the check-in solution into the communication solution. To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You need to design the resort portal to meet the business requirements. Which data source should you use?
You need to design the resort portal ' s email registration process.
Which solutions should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

You need to design the resort portal’s email registration process.
Which solution should you use?
You need to configure a Power Automate flow to send the email with the results to the client.
What should you use? To answer, select the appropriate options in the answer area.
NOTE : Each correct selection is worth one point.

You need to add the missing components to the Verification Process Automation solution.
Which two components should you add? Each correct answer presents a complete solution.
NOTE : Each correct selection is worth one point.
You need to set up the new service request completion process.
Which two components should you include in the solution? Each correct answer presents a complete solution.
NOTE : Each correct selection is worth one point.
You need to capture the Date Completed value from the website using a desktop flow.
Which method should you use?
You need to configure a Power Automate flow to send the email with the results to the client.
What should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
