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Professional in Human Resources – International Question and Answers

Professional in Human Resources – International

Last Update Oct 15, 2025
Total Questions : 115

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Questions 1

Supervisors are complaining about the complexity and length of the performance evaluation questionnaire. Which of the following is the first action for the HR manager to take?

Options:

A.  

Request an expert opinion from a consulting company

B.  

Obtain suggestions that meet the needs of managers and HR

C.  

Simplify the process and come up with a standardized form

D.  

Assure that the form follows best practices and trends

Discussion 0
Questions 2

Which of the following departments are most likely responsible for developing a disaster and recovery plan? (Select TWO options)

Options:

A.  

IT

B.  

Safety

C.  

Finance

D.  

HR

E.  

Logistics

Discussion 0
Questions 3

A key benefit of an employee recognition program is to:

Options:

A.  

increase job performance

B.  

promote company visibility

C.  

support employee advancement

D.  

improve employee accountability

Discussion 0
Questions 4

Which of the following options is a key challenge employers are likely faced with in retaining top talent within organizations?

Options:

A.  

The ability to determine the best fit for each position

B.  

Demand for skills is greater than the supply available

C.  

How to draw up a proper career development program

Discussion 0
Questions 5

An employee reporting unsafe or illegal practices is a(n):

Options:

A.  

auditor

B.  

advocate

C.  

stakeholder

D.  

whistleblower

Discussion 0
Questions 6

HR can help managers justify a new position by:

Options:

A.  

reviewing budget requirements

B.  

creating a new bonus plan

C.  

determining what is at risk in not hiring

D.  

analyzing the labor market conditions

Discussion 0
Questions 7

Which of the following administration functions should be handled by the line manager?

Options:

A.  

Coordinate the use of employee’s time off

B.  

Answer employee’s technical questions on benefits

C.  

Enroll the employee in a wellness plan

D.  

Calculate employee absentee rates

Discussion 0
Questions 8

Which of the following is included in an effective attendance policy?

Options:

A.  

Employees' productivity rate

B.  

Results of attendance analysis

C.  

Losses caused by absenteeism

D.  

Types of paid and unpaid absences

Discussion 0
Questions 9

Which of the following serves as a reference point for resolving staff issues and decision-making?

Options:

A.  

Employee file

B.  

Balanced scorecard

C.  

Career management

D.  

Strengths, Weaknesses, Opportunities, Threats (SWOT) analysis

Discussion 0
Questions 10

What is the percentage of applicants hired to total qualified applicants?

Options:

A.  

2.5%

B.  

5%

C.  

10%

D.  

20%

Discussion 0
Questions 11

Which of the following measures demonstrates an organization's commitment to development?

Options:

A.  

Average tenure of employees

B.  

Average wage and salary increases

C.  

Percentage of positions filled internally

D.  

Percentage of employees on probation

Discussion 0
Questions 12

An organization with a diverse workforce in age and demographics is working to improve its compensation package. Which of the following should be considered?

Options:

A.  

Tuition assistance

B.  

Flexible paid time off

C.  

Retirement contribution

D.  

Childcare reimbursement

Discussion 0
Questions 13

At the end of training, participants are asked to complete a survey. The survey is intended to be used for which of the following purposes?

Options:

A.  

Evaluate the Return on Investment (ROI)

B.  

Develop training methods

C.  

Determine future training needs

D.  

Measure delivery effectiveness

Discussion 0
Questions 14

Which of the following is the most cost-effective interview method?

Options:

A.  

Peer interview

B.  

In-person interview

C.  

Telephone interview

D.  

Panel interview

Discussion 0
Questions 15

When HR policies are effectively communicated to all employees, they:

Options:

A.  

set expectations and give guidance to all employees

B.  

enforce identical treatment of all employees in all situations

C.  

save time that HR would spend answering employees’ questions

D.  

offer mediation strategies to employees who are having conflicts

Discussion 0
Questions 16

A key factor which contributes to reducing employee turnover rate is:

Options:

A.  

job rotation

B.  

work-life balance

C.  

employee lifestyle

D.  

organizational goals

Discussion 0
Questions 17

Organizing tasks, duties, responsibilities, and other elements into a productive unit of work is known as job:

Options:

A.  

specifications

B.  

design

C.  

enrichment

D.  

enlargement

Discussion 0
Questions 18

Which of the following definitions best describes a high-potential employee?

Options:

A.  

An employee who is the highest paid

B.  

An employee with the highest educational qualifications

C.  

An employee who has the capacity to grow into the next level

Discussion 0
Questions 19

An employee comes to HR to file a complaint about the supervisor. What is the first step to respond to the complaint?

Options:

A.  

File documents with the legal department

B.  

Identify potential witnesses

C.  

Document and start an investigation

D.  

Notify the supervisor about the complaint

Discussion 0
Questions 20

Match each HR function with the type of document associated with it.

Options:

Discussion 0
Questions 21

What is the most important goal of communication during the process of reorganization?

Options:

A.  

To maintain the bond between different departments and units of the organization

B.  

To keep employees informed about policies and plans affecting them and provide them with the opportunity to respond

C.  

To regularly inform all employees about the results of the organization's performance, its achievements, and downfalls

D.  

To collect employee feedback, ideas, and suggestions on a continuous basis

Discussion 0
Questions 22

Offshoring means transferring operational activities to another:

Options:

A.  

country

B.  

department

C.  

division

D.  

business unit

Discussion 0
Questions 23

Which pre-employment test measures verbal and mathematical abilities?

Options:

A.  

Situational

B.  

Skill-based

C.  

Work sample

D.  

Cognitive

Discussion 0
Questions 24

The process used to verify HR policies and practices is a(n):

Options:

A.  

benchmark analysis

B.  

HR procedure

C.  

HR audit

D.  

demographic report

Discussion 0
Questions 25

Which of the following is the benefit of sharing information system functions with business operations?

Options:

A.  

Facilitation of informed decisions

B.  

Reduction of cost of system implementation

C.  

Appropriate delegation of authority and access level

D.  

Professional advancement and cross-training for employees

Discussion 0
Questions 26

Which of the following is the most effective method to create a positive reaction to change?

Options:

A.  

Involve employees in planning and implementing the new procedure

B.  

Explain the reason for the change and enforce its implementation

C.  

Involve employees in enforcing the new rules

D.  

Explain the desired outcomes from the change

Discussion 0
Questions 27

Which of the following is the easiest way to determine the likely causes of labor turnover in an organization that has an innovative culture?

Options:

A.  

Hold a strategy meeting with all heads of departments

B.  

Carry out employee engagement surveys for all employees

C.  

Analyze data from the human resources information system (HRIS)

Discussion 0
Questions 28

An employee who was recently demoted is concerned about comments from coworkers once the change is made public. Which of the following is the best approach to handle this concern?

Options:

A.  

Document the concern in the employee’s personnel file

B.  

Discuss with the employee how to handle the announcement

C.  

Elevate the employee’s concern to senior management

D.  

Review the labor agreement or employee handbook for guidance

Discussion 0
Questions 29

With 200 qualified applicants, 20 interviewed, 10 hired, and 5 retained for 2 years, if the total recruitment costs are US $10,000, the separation rate is ______%.

Options:

Discussion 0
Questions 30

The main reason for implementing new programs, such as a dinner allowance for those with a newborn and flexible working hours, is to:

Options:

A.  

promote workplace collaboration

B.  

improve employee effectiveness

C.  

follow a collective bargaining agreement

D.  

strengthen the employee value proposition

Discussion 0
Questions 31

Which of the following is most likely used to notify personnel that an organization monitors their communication?

Options:

A.  

Staff meeting

B.  

Company intranet

C.  

Monthly newsletter

D.  

Employee handbook

Discussion 0
Questions 32

The employee who is most likely to be terminated is one who:

Options:

A.  

has a serious health condition

B.  

falsifies company records

C.  

has an unexcused absence

D.  

questions a manager’s feedback

Discussion 0
Questions 33

An employee receives a paycheck based on a percentage of sales, which is also known as:

Options:

A.  

long-term incentive compensation

B.  

skill- and competency-based pay

C.  

base pay

D.  

variable pay

Discussion 0
Questions 34

After discussing employee performance for the first time, a manager should:

Options:

A.  

document the action

B.  

analyze employee's skills

C.  

transfer the employee to a new role

D.  

review the performance standards

Discussion 0