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WGU Organizational Behavior (GTO1, C715) Question and Answers

WGU Organizational Behavior (GTO1, C715)

Last Update Feb 28, 2026
Total Questions : 40

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Questions 1

What is an advantage of a strong organizational culture?

Options:

A.  

The internal climate exhibits low behavioral control.

B.  

There is ambiguity in what employees perceive as expectations.

C.  

Core values are not intensely held and widely shared.

D.  

There is a formation of strong employee commitment.

Discussion 0
Questions 2

What is an aspect of cross-functional teams that makes them difficult to manage?

Options:

A.  

Cross-functional leaders prevent team members from making their own decisions.

B.  

It takes time to build trust and teamwork among people with different experiences and perspectives.

C.  

Team leaders cannot ensure that team members are located in the same work unit.

D.  

Cross-functionality fluctuates too frequently.

Discussion 0
Questions 3

What is a characteristic employed by transactional leaders?

Options:

A.  

Provides vision and sense of mission

B.  

Promotes intelligence and rationality

C.  

Instills pride and gains trust

D.  

Promises rewards for good performance

Discussion 0
Questions 4

Management has noticed that the accounting work group is having difficulty because group members seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness?

Options:

A.  

Establish more rigid role definition for group members

B.  

Give group rewards rather than individual rewards

C.  

Give individual rewards rather than group rewards

D.  

Have the group avoid competition with other groups

Discussion 0
Questions 5

A company switched from assembly lines to self-managed work teams. What can team members do to improve the synergy and success of their teams?

Options:

A.  

Assign individual roles rather than mutual team roles

B.  

Change work group roles at random

C.  

Share information but not engage in collective performance goals

D.  

Exercise collective control over the pace of work

Discussion 0
Questions 6

If a work group's goal is to share information, what is a work team's goal?

Options:

A.  

To create collective performance

B.  

To maximize random and varied skills

C.  

To reduce costs

D.  

To maximize individual inputs

Discussion 0
Questions 7

What is a positive effect of a cohesive group?

Options:

A.  

Reducing group norm effect

B.  

Promoting value flexibility

C.  

Bringing heterogeneity to the process

D.  

Improving group productivity

Discussion 0
Questions 8

A manager treats an employee with a free lunch to encourage the employee to continue to do well. Which kind of reward is provided?

Options:

A.  

Compensatory reward

B.  

Personality reward

C.  

Intrinsic reward

D.  

Extrinsic reward

Discussion 0
Questions 9

What is a personal view of how one is supposed to act in a given group situation?

Options:

A.  

Role expectation

B.  

Role identity

C.  

Role perception

D.  

Role conflict

Discussion 0
Questions 10

An individual attributes personal achievement in business to being competitive, independent, and successful in spite of challenges. Which statement is true regarding environmental factors and how they influence this person's personality and behavior?

Options:

A.  

Personality and behavior are based solely on environmental factors.

B.  

The individual's full potential may be determined by how well the individual adjusts to the requirements of the environment.

C.  

Studies demonstrate that environment influences behavior but has no influence on personality.

D.  

Environment is the single element in determining an individual's behavior.

Discussion 0
Questions 11

An employee is motivated by economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee's motives is an instrumental value?

Options:

A.  

Prosperity

B.  

Economic

C.  

Autonomy and self-reliance

D.  

World peace

Discussion 0
Questions 12

A coach encourages a person to run two miles in ten minutes and provides the person a stopwatch to check periodically. The person completes the run in 9.8 minutes. Considering the goal-setting theory of motivation, which two factors explain why the person achieved the goal?

Options:

A.  

Direction and challenge

B.  

Challenge and encouragement

C.  

Specificity and feedback

D.  

Specificity and encouragement

Discussion 0