Salesforce Order Management Administrator Accredited Professional (AP-219)
Last Update Dec 16, 2025
Total Questions : 111
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Where can an administrator find the Billing Customer Name as it relates to an Order Summary?
Universal Containers (UC) is evaluating Salesforce Order Management for managing its overarching process because their current system is writtenmostly in Apex code and has proved difficult to modify, deploy and debug. What are three advantages of using Flow Builder vs writing Apex code to manage the main flow of Order data?
An administrator has created a new currency field on the Fulfillment Order object and wants to roll up thetotal to theOrder Summary object. When creating a rollup field on the Order Summary object, Fulfillment Order does not appear as an option. Why is this?
A company's service learn should not see Process Exceptions on any Order Summaries. How can an administrator meet these requirements?
An admin is analyzingproject requirements and notes that there are requirements to support both high volume and multiple locations. What is the recommended approach for this scenario?
The Northern Trail Outfitters (NTO) team is already using Order Management. The team wants to transition from their home-grown Commerce engine to B2C Commerce Cloud. Which action do they need to perform?
How can an administrator quickly examine the relationships between several objects?
For what use case would an administrator enable Person Accounts during Order Management setup?
Which three componentscan be used to modify the user experience in the Order Summary detail page?
An admin is working with Order Management licensed as standalone (B2C Commerce is not in the scenario). The admin submits a JSON payload using Workbench and Workbench indicates the operation was successful The second time the same payload is submitted the operation fails. What are two likely causes?
How can an administrator allow an org to publish a change set to another org?
An administrator is attempting to export the data stored in a custom field on a standard object using Data Loader. However, after exporting the records neither the field header nor any of the field data appear in the CSV file. What could be the cause of this issue?
Which option is available for an admin to use as middleware to import data to. or export data from Order Management?
An administrator is attempting to automatically create process exceptions for the Fulfillment Order object. When does the Create Process Exception flow get triggered?
When a new PaymentSummary is created, an email should be sent to the owner of the associated account and an approval after review should be required. What three steps should the administrator do to implement this functionality?
What are two ways an administrator can query Order Summaries using APIs in Workbench?
Which two order management objects have their s set to hidden by default?
(choose 2)
An administrator suspects that recent changes to a flow have created a defect. The administrator wants to test the flow with input data that they believe will cause the error. What can the developer do next?
A customer orders two shirts and one jacket in B2C Commerce. The Order is ingested into Order Management. However, the customer decides to cancel the order prior to fulfillment. What object is created and linked to the Order Summary?
How can a user view the information exchanged betweenthe payment platform and the external payment gateways?
Universal Containers needs to implement a new Payment Method. What should the admin evaluate in relation to Payment Gateways and Payment Processors?
An administrator wants to collect additional information from the customer when they cancel items on an Order Summary. How can the administrator modify the user interface to collect this information?
Which three objects are likely to get created in Order Management as an order progresses through its lifecycle?
A company’s sales team wants the Total Amount field to be included in the Highlights panel at the top of the Credit Memo record page. How can the administrator meet this requirement?
Users are reporting slow load times for Lightning Record Pages. How can an administrator analyze the performance?
A company sells its products in kits. The company wants the kits to remain grouped together during returns in Order Management so that all parts of the kit are accounted for.
What should theadministrator recommend?
A user is encountering an error when attempting to save an Account record. What can an administrator use to research the issue?
A customer applied a 10% off discount when placing an order. What object is created when the discount is applied to the order?
An administrator is attempting to deploy aChange Set from a development org to a test org but the test org is not available in the list of target organizations. What are two reasons that could cause this issue?
TESTED 16 Dec 2025
