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NetApp Certified Support Engineer ONTAP Specialist Question and Answers

NetApp Certified Support Engineer ONTAP Specialist

Last Update May 18, 2024
Total Questions : 60

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Questions 1

Your customer installed the shelf firmware for their NS224 shelf over a week ago, and the firmware has not upgraded on shelf 1 module B. The customer wants to know what the next steps would be to get the firmware upgraded after verifying that the shelf firmware is indeed loaded onto the system.

Which step would you perform to complete the firmware upgrade?

Options:

A.  

Reseat the NSM100 module.

B.  

Reseat the disk in Bay 0.

C.  

Power cycle the shelf.

D.  

Reseat the PSU of the shelf.

Discussion 0
Questions 2

You have recently discovered that NetApp ONTAP Cloud Manager is not sending AutoSupport messages to NetApp.

In this scenario, what would solve this Issue?

Options:

A.  

Verify that your AWS credentials are correctly added to Cloud Manager.

B.  

Verify that your NetApp Support site credentials are correctly added to Cloud Manager.

C.  

Verify that your data LIFs allow traffic to mysupport .netapp.com on port 443.

D.  

Verify that the inbound and outbound rules allow AutoSupport on port 80.

Discussion 0
Questions 3

You have a new VMware vSphere cluster with ESXI 7.0U2 hosts. The hosts are connected to a 4-node AFF A400 NetApp ONTAP 9.8 cluster with FC LUNs. You have a requirement to identify and follow I/Os from each VM on the shared FC LUN-backed datastores for troubleshooting purposes.

In this scenario, which VMware feature Is supported by ONTAP software to accomplish this task?

Options:

A.  

Network I/O Control (NIOC)

B.  

Virtual machine ID (VMID)

C.  

Storage I/O Control (SIOC)

D.  

vSphere Cluster Services (vCLS)

Discussion 0
Questions 4

A customer is calling you to troubleshoot why users are unable to connect to their CIFS SVM.

Referring to the Information shown in the exhibit, what Is the source of the problem?

Options:

A.  

The v1db database is offline.

B.  

The aggregate aggr2 has a failed disk.

C.  

The databases On Node03 must be Switched from secondary to master.

D.  

The broken disk in Node03 is the source of the problem.

Discussion 0
Questions 5

Your customer calls you because one application is not able to access a NetApp ONTAP S3 bucket. While reviewing the EMS log on the cluster, you see the following message:

The same credentials work in another application.

In this scenario, what would cause this problem?

Options:

A.  

The application is trying to log in as an anonymous user.

B.  

The application is using v2 signatures.

C.  

The application is using v4 signatures.

D.  

The application is trying to access using the HTTP protocol.

Discussion 0
Questions 6

Your customer wants to access a LUN on a FAS 8300 system from a VMware ESXi server through the FC protocol. They already created a new SVM, volume. LUN, and igroup for this purpose. The customer reports that the server's FC HBA port Is online, but the LUN does not show up.

Referring to the exhibit, what is the reason for this problem?

Options:

A.  

The FC service has not been configured on the SVM.

B.  

The zoning on the FC switches Is Incorrect.

C.  

The LUN Is not mapped to the correct SCSI ID.

D.  

The esxserver igroup contains incorrect IQNs.

Discussion 0
Questions 7

Your customer mentions that they have accidentally destroyed both root aggregates in their two-node cluster.

In this scenario, what are two actions that must be performed? (Choose two.)

Options:

A.  

Rejoin the second node to the re-created cluster.

B.  

Re-create the cluster from the local backup.

C.  

Install ONTAP from a USB device.

D.  

Re-create the cluster from the remote backup.

Discussion 0
Questions 8

You are troubleshooting a CIFS connection issue that is reported by some users. You decide to collect a packet trace.

In this scenario, after you generate the packet trace, where do you find the trace file?

Options:

A.  

/packet_traces of the node hosting the LIF

B.  

/etc/log/packet_traces of the node hosting the LIF

C.  

/etc/log/mlog/packet._traces Of all nodes

D.  

/vol0/paclcet_traces of the CIFS SVM

Discussion 0
Questions 9

Your customer Informs you about SnapMlrror problems after upgrading NetApp ONTAP software to a newer version. After investigating the event logs and the SnapMirror history, you see information about delayed updates of the SnapMirror relationships.

How would your customer prevent such problems in the future?

Options:

A.  

Quiesce the SnapMirror relationships before upgrading the ONTAP software.

B.  

Verify that the cabling of the hardware port that Is responsible for SnapMirror transfers Is correct.

C.  

Modify the schedules of the SnapMirror relationships after upgrading the ONTAP software.

D.  

Delete the SnapMirror relationships and create them new after upgrading the ONTAP software.

Discussion 0
Questions 10

You receive the "Unable to connect to the management gateway server" error when trying to connect to a node management IP.

In this situation, how do you determine whether core dumps are generated for the mgwd user space process?

Options:

A.  

Log in to the nodeshell using the node console and collect the core dumps from the nodeshell.

B.  

Log in to the service processor and collect the core dumps from the service processor.

C.  

Log in to the clustershell using the node console and collect the core dumps from the clustershell.

D.  

Log in to the systemshell and collect core dumps from the systemshell.

Discussion 0
Questions 11

Your customer has mounted an NFS SVM from a Linux client unci performance is very poor. The customer is certain that they have jumbo frames enabled. They have verified an MTU of 9000 on both the Linux client and the broadcast domain on the NetApp ONTAP 9.8 cluster.

Referring to the exhibit, which ONTAP command will help isolate a possible MTU mismatch?

Options:

A.  

B.  

C.  

D.  

Discussion 0
Questions 12

A customer with an FC MetroCluster configuration that is running NetApp ONTAP 9.8 software experienced a site outage and wants to know why the MetroClusler configuration did not switch over to the other site.

What are two reasons for this problem? (Choose two.)

Options:

A.  

There was a failed PSU in the switchover site.

B.  

The ISLs were down between the sites.

C.  

The site had unmirrored aggregates.

D.  

An ISL link was not operating at 16Gbps.

Discussion 0
Questions 13

You have a 4-node NetApp ONTAP 9.8 cluster with an AFF A400 HA pair and a FAS8300 HA pair with 16 TB NL-SAS drives. You are asked to automatically tier 150 TB of Snapshot copy data from the AFF A400 aggregates to the FAS8300.

In this scenario, which ONTAP license must be added to the cluster to accomplish this task?

Options:

A.  

S3 license

B.  

VE license

C.  

TPM license

D.  

FabricPool license

Discussion 0
Questions 14

A customer enabled NFSv4.0 on an SVM and changed the client mount from NFSv3 to NFSv4. Afterwards, the customer found that the directory owner was changed from root to nobody.

In this scenario, which statement is true?

Options:

A.  

The customer did not configure name services on the SVM.

B.  

The clients must be restarted to start using NFSv4.

C.  

The export policy is not configured properly.

D.  

The ID mapping domains do not match between the client and server.

Discussion 0
Questions 15

Your customer has deployed a two petabyte NetApp ONTAP FlexGroup volume across their 4-node ONIAP 9.8 cluster. They plan to store over three billion files. They want to prevent file 10 conflicts since files are placed into the FlexGroup volume.

In this scenario, which two NFS SVM parameters should be enabled? (Choose two.)

Options:

A.  

-v3-64bit-identifiers

B.  

-v4-fsid-change

C.  

-v3-fsid-change

D.  

-v4-64bit-idantifiers

Discussion 0
Questions 16

Referring to the exhibit, what do you need to do to return the MetroCluster to a normal state?

Options:

A.  

Enter the metroclustor switchback command on Site B.

B.  

Enter the metrocluster switchback command on Site A.

C.  

Enter the storage failover giveback command on Site B.

D.  

Enter the storage failover giveback command on Site A.

Discussion 0
Questions 17

Which two throughput elements are controlled by host applications? (Choose two.)

Options:

A.  

operation size

B.  

Jitter

C.  

concurrency

D.  

latency

Discussion 0
Questions 18

You want to assign storage access to an NVMe protocol host.

Which three objects must be configured to accomplish this task? (Choose three.)

Options:

A.  

the NVMe subsystem

B.  

the NVMe broadcast domain

C.  

an NVMe LIF

D.  

the NVMe namespace

E.  

an NVMe LUN

Discussion 0