A nonprofit organization needs to report outcomes for each of its programs. The organization just finished defining and creating records for each of its Outcomes in Nonprofit Cloud. The organization wants to link the Outcome objects to its Programs and Benefits to see how they are doing. What should the organization use?

A nonprofit wants all donations related to a new direct mail appeal to be assigned to a designated restricted fund. How should the consultant advise the nonprofit to achieve this?

A Salesforce admin changes an Engagement Plan Template as requested by the development team. The development manager expects to see the changes reflected on an existing Engagement Plan using that Template on a campaign. Why is the development manager unable to see the Template changes?

A nonprofit needs more insight into why some corporate sponsorships are closing and why others are lost. They want to evaluate information including pipeline value, number of opportunities, Pardot score, win/lost percentage, stage value, and a table of opportunities. The system admin wants to deploy a solution quickly. Which solution should a consultant recommend?

A nonprofit organization wants board members to be able to review details of the grant applications received by the organization. Which component included on the Grantmaking Experience Cloud template should the organization use?

What is an element of a logic model or theory of change?

A nonprofit organization wants to customize the Gift Entry process in Nonprofit Cloud. Which features can be cloned and used in place of the standard version?

A nonprofit organization uses Nonprofit Cloud for Grantmaking. What should the organization add to the Individual Application record page to be able to review an applicant’s submitted budget?

The development director wants all users to only see Engagement Plans on Opportunity records for donations with an Amount greater than 10,000. How should this be accomplished?

Donations made by nonprofit volunteers are captured on a spreadsheet monthly. The nonprofit utilizes NPSP and Volunteers for Salesforce. Which two NPSP Data Import features will streamline the import of these donations? (Choose 2)

A nonprofit organization is setting Up programs in Salesforce. The organization assists mewly arrived refugees with a range of services and often goes through the same steps for each family entering its programs. Some steps are dependent on others.

Which Nonprofit Cloud features should the organization use to support new refugee families while minimizing repetitious tasks?

A social services nonprofit organization wants to track the conversations and collaborations that occur during meetings related to cases they are managing. The organization wants to use Compliant Data Sharing to maintain the confidentiality of the data tracked in the notes. Which Nonprofit Cloud object should the organization use for tracking?

What does a consultant need to enable and deploy before using Advanced Mapping in NPSP?

A nonprofit organization has received 50 donations from a peer-to-peer fundraising event. When entering the donations, the organization wants to ensure that both the team organizer and the donor get equal attribution for each donation, so the organization can send them acknowledgements later. How should the donation attributions be entered in Nonprofit Cloud?

A nonprofit organization processed a gift batch, but the Gift Batch Status is updated to Partially Processed; Failed.

Which step should be performed to successfully process the batch?

A social service nonprofit organization wants to provide referrals to other community organizations by mapping their specialties to certain benefits.

What can be used to accomplish this in Nonprofit Cloud?

A nonprofit organization wants to give specific users the ability to upload gift acknowledgement templates in Nonprofit Cloud for Fundraising. What should be assigned to the users?

A nonprofit has its organization-wide sharing settings for all objects set to Private and is using Program Management Module to track Service Deliveries. A subset of Service Delivery records should be visible to selected staff. How should a consultant meet this requirement?

A nonprofit organization uses Action Plans to guide its work on client Care Plans. The organization needs to add more tasks to an active Action Plan Template. What should the organization do to update the Action Plan Template in Nonprofit Cloud?

A nonprofit organization uses direct mail as one of its communication channels and wants to track mailing and seasonal addresses for its donors. What should be included in the solution?

A consultant is tasked with implementing NPSP for a UK-based nonprofit. One of their requirements is to localize the US-focused labels of some NPSP fields, such as replacing all references to Organization with Organisation. What should the consultant do to meet the requirement?

A nonprofit wants to make a substantial technology shift that will affect multiple teams and departments. Which two initial steps should a consultant discuss with the nonprofit? (Choose 2)

A nonprofit organization provides funding to partners that work directly with the community to provide one-on-one nutritional counseling. Each year, these partners apply for funding and indicate how they plan to spend any funds awarded.

The organization wants to be able to track planned and actual spending by the partners.

What should the organization use in Nonprofit Claud?

A nonprofit organization wants to summarize donor activity related to Campaigns. Which object stores rollup fields that relate to the Campaigns?

A nonprofit receives a lot of grants, many of which are renewals of previous grants from the same funder. The nonprofit wants to easily access the previous grant information. How should the consultant capture this in Salesforce?

A nonprofit organization performs wealth prospecting on a donor. The organization wants to track the real estate value and the business ownership value of the donors. Which Nonprofit Cloud object has standard fields to track these values?

A nonprofit organization wants to track participants who attend drop-in programs. Which Nonprofit Cloud feature should the organization use?

A nonprofit organization uses Nonprofit Cloud. Donors are assigned to different portfolios based on specific criteria, such as giving history, geographic area, and engagement history. Each portfolio is assigned to a Major Gift Officer.

The Major Gift Officers want a single view of all the donors in the portfolios from which they can access records and perform actions.

Which Nonprofit Cloud feature should be used?

An Administrator at an organization has set up Program Management in Nonprofit Cloud. The organization wants users to be able

to group participants into Program Cohorts. The Administrator turns on the Program Cohort feature im Setup, but users still cannot see the Program Cohorts object.

Which permission set should the Administrator assign to the users?

The program team at a nonprofit organization has identified a best practice for a set of activities and tasks that help participants achieve their intermediary and top milestones and goals.

Program Managers must be able to assign these standardized processes to the participant but must have the flexibility to edit the processes for each individual case.

What should be used?

A nonprofit organization uses Nonprofit Cloud for Fundraising. The organization wants to track the relationships between board members and major donors.

Which object should the organization use for this use case?

A nonprofit organization wants to track constituents who helped solicit donations. Which object should the organization use to track this influence in Nonprofit Cloud?

A nonprofit wants to implement an external email platform that integrates with Salesforce. The integration will record every email sent to a subscriber, as well as which recipients open the email, click a link, or unsubscribe. Which two storage considerations should the consultant take into account before recommending an email platform? (Choose 2)

A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits. Which solution should a consultant recommend?

A consultant has implemented Outcome Management in Nonprofit Cloud for a nonprofit organization. The organization is struggling to understand how all the objects in Qutcome Management relate.

What should the consultant do to help the organization understand the outcomes, indicators, and associated objects?

A nonprofit organization wants to use the Gift Refund object but is concerned about errors.

What should the organization do to ensure that the original gift amount and the refunded amount always match in Nonprofit Cloud?

A consultant began an implementation project with a nonprofit that is new to Salesforce. The nonprofit's leadership is hesitant to spend time at the beginning of the project on change management. What are three reasons the consultant can share to emphasize the value and importance of governance? (Choose 3)

A large nonprofit is a social enterprise that functions like a for-profit corporation. The funding the nonprofit tracks in Salesforce only comes from corporations. The nonprofit needs to manage Leads and track its Opportunity pipeline. Which account model should the consultant recommend?

A nonprofit organization is setting up Outcome Management in Nonprofit Cloud to track the effectiveness of its job skills training program. The overall goal of the program is to reduce unemployment among its clients. What should the organization use to represent the goal in the Outcome Management objects?

In the NPSP Data Import Template, the Account fields should contain which two types of information?

Choose 2 answers

A Nonprofit Cloud organization has Automatic Person Account Mailing Address Synchronization enabled. A staff member removes the Is Primary flag from a linked address. What occurs to the address?

A nonprofit organization needs to track ongoing participation in its programs. A consultant has set up Benefit Schedules.

When a participant is added to a Benefit Schedule record, which other records can be created automatically by Nonprofit Cloud?

A human services nonprofit needs to track client goals and action items related to those goals. The nonprofit is unsure whether Program Management Module alone will meet its requirements. The nonprofit is considering whether to implement Nonprofit Cloud Case Management. What should the consultant discuss with the nonprofit?

A nonprofit organization provides funding to partners that work directly with the community to provide one-on-one nutritional counseling. The organization wants to make a dynamic, multi-section application that applicants can fill out on their Experience Cloud site to request funding. The organization plans to use the Form Overview and Form Review components included in the Grantmaking Experience Cloud template. What should the organization do?

Which donor lifecycle step focuses on building a relationship with a potential new donor?

A Nonprofit Cloud consultant has been informed that the Donor Gift Summary data is out of date. What is the first step the consultant should take to identify the root cause?

The System Administrator at a nonprofit organization is assigning permission sets to users for the organization’s new Nonprofit Cloud implementation. The organization needs some of its staff to have read-only access to the Fundraising and Grantmaking objects. What should the Administrator use to limit the access?

The system admin at a nonprofit has set up automated soft credits to grant to the solicitor of each donation. The development director wants a report to show who the solicitor is for each donor. Which report type does the system admin need to use to create the requested report?

An organization wants to track the giving history and life milestones of donors. The organization's staff must be notified when a donor attends an activity, so they can reach out immediately. Which Nonprofit Cloud for Fundraising feature should the organization use?

A nonprofit organization wants Major Gift Officers to use a standardized set of tasks when soliciting a large donation. The Major Gift officers must be able to add tasks as needed. Which Nonprofit Cloud feature should the organization use?

A nonprofit organization wants to produce gift acknowledgement letters by using predefined Nonprofit Cloud templates. What should be added to the page layouts?