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WGU Managing Human Capital C202, UXC2 Question and Answers

WGU Managing Human Capital C202, UXC2

Last Update Feb 28, 2026
Total Questions : 72

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Questions 1

Which legislation was established for federal contractors to take proactive steps in affirmative action within their workforces?

Options:

A.  

Worker Adjustment and Retraining Notification Act

B.  

Fair Labor Standards Act

C.  

Civil Rights Act

D.  

Executive Order 11246

Discussion 0
Questions 2

Which area has the main functions of staffing, health, safety, employee-management relations, rewards, benefits, training, development, and performance management?

Options:

A.  

Strategic management planning

B.  

Human resource management

C.  

Human and financial management

D.  

Succession planning

Discussion 0
Questions 3

What is a human resource management (HRM) strategy for enhancing employee engagement?

Options:

A.  

Increase investment in recruitment

B.  

Lower education requirements

C.  

Provide open communication

D.  

Improve benefits options

Discussion 0
Questions 4

A hiring manager researched a job applicant s social media history and discovered a post from the applicant about a family member being diagnosed with Parkinson disease. The hiring manager decided not to hire the applicant based on this discovery.

Which law did the hiring manager violate?

Options:

A.  

Americans with Disabilities Act of 1990

B.  

Genetic Information Nondiscrimination Act of 2008

C.  

Fair Labor Standards Act of 1938

D.  

Family and Medical Leave Act of 1993

Discussion 0
Questions 5

What is a cause of an employee leaving an organization that the organization could have avoided?

Options:

A.  

New career

B.  

Compensation issues

C.  

Performance issues

D.  

Retirement

Discussion 0
Questions 6

What is organizational design?

Options:

A.  

Using a graphic representation of the structure of an organization to see the relationships between the organization's positions

B.  

Making decisions about how to plan and organize work and exercise authority

C.  

Allocating, coordinating, and supervising tasks to achieve organizational aims

D.  

Selecting and managing aspects of organizational structure in order to facilitate organizational goal achievement

Discussion 0
Questions 7

Which term refers to guidelines that show how to perform a task in an organization?

Options:

A.  

Rules

B.  

Codes

C.  

Procedures

D.  

Policies

Discussion 0
Questions 8

Which step could a company take to prevent workplace violence?

Options:

A.  

Offer and publicize an employee assistance program

B.  

Establish a fitness center for employees

C.  

Offer and publicize professional development opportunities

D.  

Create an award program linked to employee performance

Discussion 0
Questions 9

How is understanding a trainee’s learning style important to training effectiveness?

Options:

A.  

It improves training outcomes.

B.  

It expands employee skill gaps.

C.  

It influences the location of the training.

D.  

It increases the positive feedback given to the trainer.

Discussion 0
Questions 10

Employee A and Employee B are unable to reach an agreement on how to approach a project. Their manager instructs them to sit down and quickly reach a solution that will make both employees partially happy.

Which type of conflict management strategy has the manager instructed these employees to use?

Options:

A.  

Avoiding

B.  

Competing

C.  

Accommodating

D.  

Compromising

Discussion 0
Questions 11

What are mandatory benefits?

Options:

A.  

Benefits that are customarily provided to employees and are rarely denied

B.  

Benefits that are in high demand and attract the most desirable candidates

C.  

Benefits that are required by law to be provided to employees

D.  

Benefits that are required by the employer to be provided to employees

Discussion 0
Questions 12

What is a primary focus of global leadership training?

Options:

A.  

Union requirements

B.  

A job's technical skills

C.  

Cross-cultural collaboration

D.  

Safe work behaviors

Discussion 0
Questions 13

What can encourage desired behaviors from employees when implementing organizational action plans by providing key details on how well the employees are fulfilling their job duties?

Options:

A.  

Job analyses

B.  

Internal financial sheets

C.  

Job statements

D.  

Performance metrics

Discussion 0
Questions 14

Which scenario illustrates how a human resources (HR) department serves as an internal consultant for managers?

Options:

A.  

An HR department selects applicants who will receive job offers without seeking a manager's approval.

B.  

A manager informs the HR department that an employee has been late numerous times, and the HR department tells the manager to refer to the organization's policy.

C.  

An HR department conducts background checks on newly hired employees before they report for their first day with their manager.

D.  

A manager wants to address repeated employee tardiness and gets advice from the HR department about protocol before addressing the situation.

Discussion 0
Questions 15

What is a cost associated with avoidable voluntary turnover?

Options:

A.  

Severance pay

B.  

Lost talent

C.  

Reorganization costs

D.  

Discipline costs

Discussion 0
Questions 16

A manager gives an employee a verbal warning for being tardy. The employee arrives late to work one more time the following week.

What is the next step if the manager is using progressive discipline?

Options:

A.  

Termination

B.  

Demotion

C.  

Suspension

D.  

Written warning

Discussion 0
Questions 17

How can human resource managers increase procedural fairness in the hiring process?

Options:

A.  

By assessing a variety of interpersonal skills through unstructured interviews

B.  

By asking personal questions to better understand a candidate

C.  

By using validated selection methods that are job related

D.  

By utilizing interviewers who are friendly and personable

Discussion 0
Questions 18

Which scenario is an example of a procedure?

Options:

A.  

A store manager says that they like it when employees clean their workstations.

B.  

A store manager does not allow any employee to leave until their workstation is audited.

C.  

A store manager trusts employees to clean their workstations.

D.  

A store manager requires all employees to clean their workstations at the end of each shift.

Discussion 0
Questions 19

Which factor influences employees’ attitudes about workplace safety?

Options:

A.  

An employee’s potential for career development

B.  

An organization’s generous attendance policy

C.  

An employee’s level of compensation

D.  

Leadership’s positive reinforcement of reporting potential hazards

Discussion 0
Questions 20

What is the primary purpose of progressive discipline?

Options:

A.  

To provide a method for managers to fairly administer performance evaluations that are free from biases

B.  

To make employees aware of performance problems using the least severe action necessary to motivate change

C.  

To ensure that the maximum corrective action is administered to correct future performance issues

D.  

To ensure that legal regulations are followed when collecting performance-based feedback

Discussion 0
Questions 21

A recruiter requests that an applicant complete a document that requests information about the applicant s medical conditions and the medical conditions of their family members.

Which law did this recruiter violate?

Options:

A.  

Family and Medical Leave Act of 1993

B.  

Americans with Disabilities Act of 1990

C.  

Genetic Information Nondiscrimination Act of 2008

D.  

Civil Rights Act of 1991

Discussion 0