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Achieving Competitive Advantage Through the Supply Chain (L5M7) Question and Answers

Achieving Competitive Advantage Through the Supply Chain (L5M7)

Last Update Nov 4, 2025
Total Questions : 88

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Questions 1

Supplier vettingis a form of which type of quality management system?

Options:

A.  

Quality inspection

B.  

Lean

C.  

Six Sigma

D.  

Quality assurance

Discussion 0
Questions 2

Kerry is a new department manager at XYZ Ltd. The company has several manufacturing divisions that serve different market segments. She is considering introducingTotal Quality Management (TQM)only in her division. Is this a good idea?

Options:

A.  

Yes – TQM will ensure her division outperforms the other divisions

B.  

Yes – staff will respond positively to the change

C.  

No – TQM is a holistic approach and should be implemented company-wide

D.  

No – TQM is not suitable in a manufacturing company

Discussion 0
Questions 3

The5S Methodologyis an organisational system to ensure workplace cleanliness and efficiency. Under which principle does it fall?

Options:

A.  

Quality Assurance

B.  

Agile Working

C.  

Lean

D.  

Total Quality Management

Discussion 0
Questions 4

SRT Ltd, a national construction firm, has acentralised procurement function. What is an advantage of this?

Options:

A.  

Increased flexibility

B.  

Stakeholder management

C.  

Closer to stakeholders

D.  

Coordination of cost-reduction initiatives and bulk ordering

Discussion 0
Questions 5

In a typicalSupply Chain Quality Framework (SCQF), which of the following characteristics is likely to feature?

Select THREE.

Options:

A.  

Sustainability

B.  

Information

C.  

Continuous Improvement

D.  

Procurement

E.  

Marketing

Discussion 0
Questions 6

Deborah discovers her company uses amulti-sourcing strategy. Which could be a reason for this?

Options:

A.  

It shows loyalty to the supplier

B.  

It ensures prices are low

C.  

It maintains competition between suppliers

D.  

It provides flexibility to suppliers

Discussion 0
Questions 7

Which of the following describes anAdhocracyorganisational structure? Select TWO.

Options:

A.  

Has a vertical structure where managers maintain control

B.  

Highly formalised structure

C.  

Can respond quickly to change

D.  

Low levels of centralisation

E.  

Highly documented routine processes

Discussion 0
Questions 8

Open-Book Costingrelies on which of the following? Select TWO.

Options:

A.  

Finding the lowest cost

B.  

Splitting profit 50:50

C.  

Good communication

D.  

Transparency of costs and justifications

Discussion 0
Questions 9

Which of the following statements aboutsupply chain knowledgeis correct? Select TWO.

Options:

A.  

Where supply chain knowledge is low, there is high collaboration with partners.

B.  

Where supply chain knowledge is low, members tend to operate independently of others.

C.  

Where there is high readiness to use technology, IT use is deliberate and structured.

D.  

Where technology utilisation is low, systems and policies are consistent.

Discussion 0
Questions 10

ABC produces electronics in a highly competitive, fast-changing market. Which supply chain strategy should ABC employ?

Options:

A.  

Lean

B.  

Just-in-Time

C.  

Responsive

D.  

Agile

Discussion 0
Questions 11

Electro Bob is a wholesaler of electrical equipment. One of its customers, RoostyFace, spends very little and is unlikely ever to increase its spend. Whattype of customeris RoostyFace to Electro Bob (Supplier Preferencing Model)?

Options:

A.  

Core

B.  

Annoying

C.  

Exploitative

D.  

Nuisance

Discussion 0
Questions 12

In a supply chain, can adownstream supplierinfluence all aspects of quality includingcustomer perception?

Options:

A.  

Yes – downstream suppliers have the most power in the chain

B.  

Yes – customer perception is derived from the supplier’s inputs and specification

C.  

No – customer perception is influenced by other functions such as marketing

D.  

No – a downstream supplier has no control over quality at all

Discussion 0
Questions 13

Which of the following areincentivesfor suppliers to perform well on a contract? Select TWO.

Options:

A.  

Revenue-based pricing

B.  

Market-based pricing

C.  

Outcome-based pricing

D.  

Quality-based pricing

Discussion 0
Questions 14

Which industry is most likely to usesupplier tiering?

Options:

A.  

Automotive

B.  

Agriculture

C.  

Services

D.  

Finance

Discussion 0
Questions 15

ACost Leaderis able to lower the price of an item or material within the marketplace. Is this true?

Options:

A.  

Yes – they are able to lower prices but not increase them

B.  

Yes – they set a price standard as well as lowering prices

C.  

No – a cost leader has no influence on market price

D.  

No – a cost leader holds the largest market share and never reduces prices

Discussion 0
Questions 16

Where two organisations atdifferent levelsof the supply chain share responsibilities, resources, and performance information to serve similar end customers, what is this known as?

Options:

A.  

Vertical collaboration

B.  

Horizontal collaboration

C.  

Tight supply chain collaboration

D.  

Loose supply chain collaboration

Discussion 0
Questions 17

Freddie, a Procurement Professional, is reviewing supply chain risks. He believes all risks should be eliminated. Is this correct?

Options:

A.  

Yes – all supply chain risks must be removed

B.  

Yes – create risk assessments for each supplier

C.  

No – prevent risks where possible but tolerate low-level risks

D.  

No – awareness only is required

Discussion 0
Questions 18

Which is the correct order that ensures quality is achieved in a business process?

Options:

A.  

Plan, Check, Do, Act

B.  

Check, Act, Plan, Do

C.  

Check, Do, Act, Plan

D.  

Plan, Do, Check, Act

Discussion 0
Questions 19

Which of the following is an example ofexceedingcustomers’ expectations? Select TWO.

Options:

A.  

Providing the item desired in a different colour

B.  

A customer orders an item online and it is delivered on the expected day

C.  

The price is lower than the customer expected to pay

D.  

Providing a free gift when a purchase is made

Discussion 0
Questions 20

When implementingBusiness Process Re-engineering (BPR), which should be the first step?

Options:

A.  

Analyse and document the existing process

B.  

Appoint a process owner

C.  

Identify and prioritise improvement opportunities

D.  

Establish customer requirements

Discussion 0
Questions 21

A car manufacturer that accommodatesunique and desirable featuresinto design at a premium cost is using which of the following strategies?

Options:

A.  

Cost Leadership

B.  

Cost Focus

C.  

Differentiation

D.  

Customer Experience

Discussion 0
Questions 22

George, a property manager, agrees acost-pluspayment with a plumber. Which of the following will he need to know to calculate total price?

Select THREE.

Options:

A.  

Cost of materials

B.  

Cost of labour

C.  

Supplier’s overhead and profit

D.  

Supplier’s tax rate

E.  

Supplier’s pension contribution

Discussion 0
Questions 23

Normal distributionforms what shape on a graph?

Options:

A.  

Horizontal line

B.  

Vertical line

C.  

Bell curve

D.  

Circle

Discussion 0
Questions 24

When analysing a series of data, the number which occurs most frequently is known as what?

Options:

A.  

Median

B.  

Mode

C.  

Mean

D.  

Average

Discussion 0
Questions 25

Which of the following relationship styles has theleast amount of trust?

Options:

A.  

Transactional

B.  

Outsourced

C.  

Partnership

D.  

Closer Tactical

Discussion 0
Questions 26

Which of the following are considered the‘Golden Metrics’used to measure performance?

Select THREE.

Options:

A.  

Safety

B.  

Total Cycle Time

C.  

Delivery Performance

D.  

Financial Stability

E.  

Ethics

Discussion 0