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Salesforce Certified Platform Integration Architect (Plat-Arch-204) Question and Answers

Salesforce Certified Platform Integration Architect (Plat-Arch-204)

Last Update Sep 17, 2025
Total Questions : 122

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Questions 1

Universal Containers has a requirement for all accounts that do NOT qualify forabusiness extension (Custom field on the account record) for the next month to send a meeting invite to their contacts from the marketing automation system to discuss the next steps. It is estimated there will be approximately 1MilIion contacts per month.

What is the recommended solution?

Options:

A.  

Use Batch Apex.

B.  

Use Time-based workflow rule.

C.  

Use Process builder.

D.  

Use Trigger.

Discussion 0
Questions 2

A new Salesforce program has the followinghigh level abstract requirement: Business

processes executed on Salesforce require data updates between the internal systems and Salesforce Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integrationarchitecture needs of the program?

Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program?

Choose 3 answers

Options:

A.  

Source and Target system, Directionality, data volume & transformation complexity long with any middleware that can be leveraged.

B.  

Integration skills, SME availability and Program Governance details.

C.  

Timing aspects - real-time/near real-time (synchronous or asynchronous), batch; update frequency.

D.  

Integration Style Process based, Data based, Virtual integration.E Core functional and non-functional requirements for User Experience design, Encryption needs, Community, and license choices.

Discussion 0
Questions 3

A developer has been tasked by the integration architect to build a solution based on the Streaming API. The developer has done some research and has found there are different implementations of the events in Salesforce (PushTopic Events, Change Data Capture, Generic Streaming, Platform Events), but is unsure of how to proceed with the implementation and asks the system architect for some guidance.

What should the architect consider when making the recommendation?

Options:

A.  

Change Data Capture can be published from Apex.

B.  

PushTopic Events can define a custom payload.

C.  

Change Data Capture does not have record access support.

Discussion 0
Questions 4

A Salesforce customer is planning to roll out Salesforce for all their Sales and Service staff.

Senior Management has requested that monitoring is to be in pla for Operations to notify any

degradation in Salesforce performance.

How should an integration consultant implement monitoring?

Options:

A.  

Use Salesforce limits API to capture current API usage and configure alerts for monitoring.

B.  

Use APIEVENT to track all user-initiated API calls through SOAP, REST or BULK APIs.

C.  

Identify critical business processes and establish automation to monitor performance against established benchmarks.

D.  

Request Salesforce to monitor the Salesforce instance and notify when there is degradation in performance.

Discussion 0
Questions 5

A company's cloud-based single page application consolidates data local to the application with data from on premise and 3rd party systems. The diagram below typifies the application's combined use of synchronous and asynchronous calls.

The company wants to use the average response time of its application's user interface as a basis for certain alerts. For this purpose, thefollowing occurs:

1. Log every call's start and finish date and time to a central analytics data store.

2. Compute response time uniformly as the difference between the start and finish date and time — A to H in the diagram.

Which computation represents the end-to-end response time from the user's perspective?

Options:

A.  

Sum of A to H

B.  

Sum of A to F

C.  

Sum of A, G, and H

D.  

Sum of A and H

Discussion 0
Questions 6

An Enterprise Customer is planning to implement Salesforce to support case management. Below, is their current system landscape diagram.

Considering Salesforce capabilities, what should the Integration Architect evaluate when integrating Salesforce with the current system landscape?

Options:

A.  

Integrating Salesforce with Order Management System, Email Management Systemand Case Management System.

B.  

Integrating Salesforce with Order Management System, Data Warehouse and Case Management System.

C.  

Integrating Salesforce with Data Warehouse, Order Management and Email Management System.

D.  

Integrating Salesforce with EmailManagement System, Order Management System and Case Management System.

Discussion 0
Questions 7

Universal Containers (UC) is a leading provider of management training globally, UC

embarked on a Salesforce transformation journey to allow students to register for courses in the

Salesforce community. UC has a learning system that masters all courses and student

registration.

UC requested a near real-time feed of student registration from Salesforce to the learning

system. The integration architect recommends using Salesforce event.

Which API should be used for the Salesforceplatform event solution?

Options:

A.  

Tooling API

B.  

Streaming API

C.  

O REST AP

D.  

SOAP API

Discussion 0
Questions 8

An integration architect needs to build a solution that will be using the Streaming API, but the data loss should be minimized, even when the client re-connects every couple of days.

Which two types of Streaming API events should be considered?

Choose 2 answers

Options:

A.  

Generic Events

B.  

Change Data Capture Events

C.  

PushTopic Events

D.  

High Volume Platform Events

Discussion 0
Questions 9

An integration architect has been tasked with integrating Salesforce with an on-premises system. Due to some established policies, this system must remain on-premises.

What should the integration architect use to build a solutionfor this requirement?

Options:

A.  

Use Salesforce Connect if the database supports Open Database Connectivity (ODBC).

B.  

Use Heroku Connect if the data is hosted in Heroku.

C.  

Use Salesforce Connect If the database supports Open Data Protocol (OData).

Discussion 0
Questions 10

An enterprise customer that has more than 10 million customers have the following systems and conditions in their landscape:

Options:

A.  

Enterprise Billing System (EBS) - All customer's monthly billing is generated by this system.

B.  

Enterprise Document Management System (DMS) Billsmailed to customers are maintained in the Document Management system.

C.  

Salesforce CRM (CRM)- Customer information, Sales and Support information is maintained in CRM.

Discussion 0
Questions 11

Northern Trail Outfitters needs to present shipping costs and estimated delivery times totheir customers. Shipping services used vary by region, and have similar but distinct service request parameters.

Which integration component capability should be used?

Options:

A.  

Enterprise Service Bus to determine which shipping service to use, and transform requests to the necessary format.

B.  

Outbound Messaging to request costs and delivery times from Shipper delivery services with automated error retry.

C.  

APEX REST Service to implement routing logic to the various shipping service.

D.  

Enterprise Service Bus user interface to collect shipper-specific form data.

Discussion 0
Questions 12

A company has an external system that processes and tracks orders. Sales reps manage their leads and opportunity pipeline in Salesforce. In the current state, the two systems are disconnected and processing orders requires a lot of manual entry on sales rep part. This creates delays in processing orders and incomplete data due to manual entry.

As a part of modernization efforts, the company decided to integrate Salesforce and the order management system. The following technical requirements were identified:

1. Orders need to be created in real time from salesforce

2. Minimal customization*, and code should be written due to a tight timeline and lack of developer resources

3. Sales reps need to be able to see order history and be able to see most up to date information on current order status.

4. Managers need tobe able to run reports in Salesforce to see daily and monthly order volumes and fulfillment timelines.

5. The legacy system is hosted on premise and is currently connected to the Enterprise Service Bus (ESB). The ESB is flexible enough to provide any methods and connection types needed by salesforce team.

6. There are 1000 sales reps. Each user processes/creates on average 15 orders per shift. Most of the orders contain 20–30-line items.

How should an integration architect integrate the two systems based on the technical requirements and system constraints?

Options:

A.  

Use Salesforce external object and OData connector.

B.  

Use Salesforce custom object, custom REST API and ETL.

C.  

Use Salesforce standard object, REST API and ETL.

D.  

Use Salesforce big object, SOAP API and Dataloader.

Discussion 0
Questions 13

A customer is migrating from an old legacy system to Salesforce. As part of the modernization effort, the customer would like to integrate all existing systems that currently work with its legacy application with Salesforce.

Which constraint/pain-point should an integration architect consider when choosing the integration pattern/mechanism?

Options:

A.  

Multi-language and multi-currency requirement

B.  

System types APIs, File systems, Email

C.  

Reporting and usability requirements

Discussion 0
Questions 14

Acustomer is migrating from an old legacy system to Salesforce. As part of the modernization effort, they would like to integrate al existing systems that currently work with their legacy application with Salesforce.

Which three constraints and pain-pointsshould an integration architect consider when choosing the integration pattern/mechanism?

Choose 3 answers

Options:

A.  

System types - APIs, File systems, Email

B.  

Reporting and usability requirements

C.  

Multi-language and multi-currency requirement

D.  

Error handling mechanisms

E.  

Data Volume and Processing volume

Discussion 0
Questions 15

Northern Trail Outfitters (NTO) has an integration set up between a Salesforce org and a quoting system. NTO would like to show a notification to allsales representatives that use Salesforceanytime the quoting system will be taken down for maintenance.

Which Salesforce API should an Integration Architect use to fulfill this requirement?

Options:

A.  

Connect REST API

B.  

Tooling API

C.  

REST API

D.  

Streaming API

Discussion 0
Questions 16

A conglomerate is designing a Lightning Web Component (LWC) to display transactions aggregated from different sources. Their current system landscape is as follows:

1. Transactions are created at anytime through their various on-premise and cloud-based systems.

2. All necessary transactions are replicated to a custom Transaction object in Salesforce. It is updated periodically so it only has a subset of the necessary transactions between updates.

3.Middleware supports publish-subscribe interactions and provides RESTful Enterprise APIs that can retrieve transactions from on-premise and cloud-based systems.

The company wants to address a usability concern regarding incomplete data displayed on the LWCcomponent. What should the Integration Architect specify so the LWC will be able to display all the required transactions?

Options:

A.  

Use the Continuation class to call the Enterprise APIs and then process the response in a callback method.

B.  

Let the Lightning Data Service with an ©wire adapter display new values when the custom object records change.

C.  

Call the Enterprise APIs directly from the LWC's JavaScript code and redisplay the LWC on receipt of the API response.

D.  

Publish a Platform Event, have the middleware subscribe and update the custom object on receipt of Platform Event.

Discussion 0
Questions 17

A global financial company sells financial products and services that include the following:

1. Bank Accounts

2. Loans

3. Insurance

The company has a core banking system that is state of the art and is the master system to store

financial transactions, financial products and customer information. The core banking system

currently processes 10M financial transactions per day. The CTO for the company is considering

building a community port so that customers can review their bank account details, update their

information and review their account financial transactions.

What should an integration architect recommend as a solution to enable customer community

users to view their financial transactions?

Options:

A.  

UseSalesforce Connect to display the financial transactions as an external object.

B.  

Use Salesforce Connect to display the financial transactions as an external object.

C.  

Use Salesforce External Service to display financial transactions in a community lightningpage.

D.  

Use Iframe to display core banking financial transactions data in the customer community.

Discussion 0
Questions 18

A call center manager uses a custom dashboard to track Case related metrics. The manager wants a component to display the number of closed Cases in real time.

What type of event should be used to meet this requirement?

Options:

A.  

Push Topic Event

B.  

Change Data Capture Event

C.  

Platform Event

D.  

Generic Event

Discussion 0
Questions 19

ION NO: 28

Northern Trail Outfitters uses a custom Java application to display code coverage and test results for all of their enterprise applicationsand is planning to include Salesforce as well.

Which Salesforce API should an Integration Architect use tomeet the requirement?

Options:

A.  

SOAP API

B.  

Analytics REST API

C.  

Metadata API

D.  

Tooling API

Discussion 0
Questions 20

Northern Trail Outfitters (NTO) is planning to create a native employee-facing mobile app with the look and feel of Salesforce Lightning Experience. The mobile app needs to integrate with NTO's Salesforce org.

Which Salesforce API should be used to implement this integration?

Options:

A.  

User Interface API

B.  

REST API

C.  

Connect REST API

Discussion 0
Questions 21

An Integration Architect has built a solutionusing REST API, updating Account, Contact, and other related information. The data volumes have increased, resulting in higher API calls consumed, and some days the limits are exceeded. A decision was made to decrease the number of API calls using bulk updates. The customer prefers to continue using REST API to avoid architecture changes.

Which REST API composite resources should the Integration Architect use to allow up to 200 records in one API call?

Options:

A.  

SObject Collections

B.  

SObject Tree

C.  

Batch

D.  

Composite

Discussion 0
Questions 22

The URL for an external service has been changed without prior notice. The service provides up-to-date money exchange rates that are accessedseveral times from Salesforce and are a Dusiness-critical function for end users.

Which solutions should an integration architect recommend be implemented to minimize potential downtime for users in this situation?

Options:

A.  

Named Credentials and Content Security Policies

B.  

Remote Site Settings and Named Credentials

C.  

Enterprise Service Blus (ESB) and Remote Site Settings

Discussion 0
Questions 23

ON NO: 54

Universal Containers (UC) uses Salesforce to track the following customer data:

1. Leads,

2. Contacts

3. Accounts

4. Cases

Salesforce is considered to be the system of record for the customer. In addition to Salesforce, customer data exists in anEnterprise Resource Planning (ERP) system, ticketing system, and enterprise data lake. Each of these additional systems have their own unique identifier. UC plans on using middleware to integrate Salesforce with the external systems.

UC has a requirementto update the proper external system with record changes in Salesforce and vice versa.

Which two solutions should an Integration Architect recommend to handle this requirement?

Choose 2answers

Options:

A.  

Locally cache external ID'S at the middleware layer and design business logic to map updates between systems.

B.  

Store unique identifiers in an External ID field in Salesforce and use this to update the proper records across systems.

C.  

Use Change Data Capture to update downstream systems accordingly when a recordchanges.

D.  

Design an MDM solution that maps external ID's to the Salesforce record I

D.  

Discussion 0
Questions 24

Northern Trail Outfitters has a registration system that is used for workshopsoffered at its conferences. Attendees use a Salesforce community to register for workshops, but the scheduling systemmanages workshop availability based on room capacity. It is expected that there will be a big surge of requests for workshop reservationswhen the conference schedule goes live.

Which integration pattern should be used to manage the influx in registrations?

Options:

A.  

Remote Process Invocation-Request and Reply

B.  

Remote Process Invocation-Fire and Forget

C.  

Batch Data Synchronization

D.  

RemoteCall-In

Discussion 0
Questions 25

What is the first thing an Integration Architect should validate if a callout from a LightningWeb Component to an external endpoint is failing?

Options:

A.  

The endpoint domain has been added to Cross-Origin Resource Sharing.

B.  

The endpoint URL has been added to Content Security Policies.

C.  

The endpoint URL has added been to an outbound firewall rule.

D.  

The endpoint URL has been added to Remote Site Settings.

Discussion 0
Questions 26

A customer is evaluating the Platform Events solution and would like help in comparing/contrasting it with Outbound Messaging for real-time/near real-time needs.

They expect 3,000 customers to view messages in Salesforce.

What should be evaluated and highlighted when deciding between the solutions?

Options:

A.  

In both Platform Events and Outbound Messaging, the event messages are retried by and delivered in sequence, and only once. Salesforce ensures there is no duplicate message delivery.

B.  

Both Platform Events and Outbound Messaging are highly scalable. However, unlike Outbound Messaging, only Platform Events have Event Delivery and Event Publishing limits to be considered.

C.  

Message sequence is possible in Outbound Messaging, but not guaranteed with Platform Events. Both offer very high reliability. Fault handling and recovery are fully handled by Salesforce.

Discussion 0
Questions 27

Northern Trail Outfitters (NTO) leverages Sales Cloud for tracking and managing leads, accounts, contacts, and opportunities- Orders and order fulfillment is taken care of by an Order Management System (OMS) in the back-office. When an opportunity has changed it's status to "Closed/Won" and there are products attached, the details should be passed to the OMS for fulfillment operations.

The callout from Salesforce to the OMS should be synchronous.

What should an Integration Architect do to satisfy these requirements?

Options:

A.  

Write a trigger that invokes an Apex proxy class to make a REST callout to the Order Management System.

B.  

Use Process Builder to call an Apex proxy class to make a REST callout to theOrder Management System.

C.  

Develop a batch Apex job that aggregates Closed Opportunitiesand makes a REST callout to the Order Management System hourly.

D.  

Build a Lightning Component that makes a synchronous Apex REST callout to the Order ManagementSystem when a button is clicked.

Discussion 0
Questions 28

An Architect has received a request to prevent employees that leavethe company from accessing data in Salesforce after they are deactivated in the company's HR system.

What should an Architect determine before recommending a solution?

Options:

A.  

Determine inbound integration requirements, then identify frequency.

B.  

Determinedata access prevention requirements, then identify frequency.

C.  

Determine data volume requirements, then identify the loading schedule.

D.  

Determine data access prevention requirements, then identify system constraints.

Discussion 0
Questions 29

An architect recommended using Apex code to make callouts to an external system to

process insurance quote.

What should the integration architect consider to make sure this is the right option for the integration?

Options:

A.  

The maximum callouts in a single Apex transaction.

B.  

The maximum number of parallel Apex callouts in a single continuation.

C.  

The limit on long-running requests (total execution time).

D.  

The limit of pending operations in the same transaction.

Discussion 0
Questions 30

A company that is a leading provider of training delivers courses to students globally. The company decided touse customer community in order to allow Studer to log in to the community, register for courses and pay course fees. The company has a payment gateway that takes more than 30 seconds to process the pays transaction. Students would like to get the paymentresult in real-time so in case an error happens, the students can retry the payment process.

What is the recommended integration approach to process payments based on this requirement?

Options:

A.  

Use platform event to process payment to the payment gateway.

B.  

Use continuation to process payment to the payment gateway.C Use change data capture to process payment to the payment gateway.

C.  

Use request and reply to make an API call to the payment gateway.

Discussion 0
Questions 31

A subscription-based media company's system landscape forces many subscribers to

maintain multiple accounts and to login more than once. An Identity and Access Management (IAM) system, which supports SAML and OpenId, was recently implemented to improve their subscriber experience through self-registration and Single Sign-On (SSO).

The IAM system must integrate with Salesforce to give new self-service customers instant access to Salesforce Community Cloud.

Which two requirements should the Salesforce Community Cloud support for self-registration and SSO?

Choose 2 answers

Options:

A.  

SAML SSO and Registration Handler

B.  

OpenId Connect Authentication Provider and Registration Handler

C.  

SAML SSO and just-in-time provisioning

D.  

OpenId Connect Authentication Provider and just-in-time provisioning

Discussion 0
Questions 32

An Integration Architect has built a Salesforce application that integrates multiple systems and keeps them synchronized via Platform Events.

What is taking place if events are only beingpublished?

Options:

A.  

The platform events are published immediately before the Apex transaction completes.

B.  

The platform events are published after the Apex transaction completes.

C.  

The platform events has a trigger in Apex.

D.  

The platform events are being published from Apex.

Discussion 0
Questions 33

Universal Containers is a global financial company that sells financial products and services.

There is a daily scheduled Batch Apex job that generates invoice from a given set of orders.

UC requested building a resilient integration for this batch apex job in case the invoice

generation fails.

What should an integration architect recommend to fulfill the requirement?

Options:

A.  

Build Batch Retry & Error Handling in the Batch Apex Job itself.

B.  

Batch Retry & Error Handling report to monitor the error handling.

C.  

Build Batch Retry & Error Handling using BatchApexErrorEvent.

D.  

Build Batch Retry & Error Handling in the middleware.

Discussion 0
Questions 34

A company's security assessment noted vulnerabilities on the unmanaged packages in its Salesforce orgs; notably, secrets that are easily accessible and in plain text, such as usernames, passwords, and OAuth tokens used in callouts from Salesforce.

Which persistence mechanisms should an integration architect require to be used to ensure that secrets are protected from deliberate or inadvertent exposure?

Options:

A.  

Encrypted Custom Fields and Protected Custom Settings

B.  

Named Credentials and Protected Custom Settings

C.  

Protected Custom Metadata Types and Named Credentials

D.  

Named Credentials and Encrypted Custom Fields

Discussion 0
Questions 35

Northern Trail Outfitters needs to secure an integration with an external Microsoft Azure

API Gateway.

What integration security mechanism should be employed?

Options:

A.  

Configure mutual server authentication with two-way SSL using CA issued certificates.

B.  

Configure a connected app with an authorization endpoint of the API gateway and configure OAuth settings.

C.  

Use an API only user profile and implement use an external identity provider with federated API access.

D.  

Implement Salesforce Shield with Encryption at Rest and generate a tenant secret.

Discussion 0
Questions 36

Northern Trail Outfitters submits orders to the manufacturing system web-service. Recently, the system has experienced outages that keeping service unavailable for several days.

What solution should an architect recommend to handle errors during these types of service outages?

Options:

A.  

Use middleware queuing and buffering toinsulate Salesforce from system outages.

B.  

A Use Platform Event replayldand custom scheduled Apex process to retrieve missed events.

C.  

Use @future jobld and custom scheduled apex process to retry failed service calls.

D.  

Use Outbound Messaging to automatically retry failed service calls.

Discussion 0