Salesforce Certified Platform Integration Architect (Plat-Arch-204)
Last Update Sep 17, 2025
Total Questions : 122
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Universal Containers has a requirement for all accounts that do NOT qualify forabusiness extension (Custom field on the account record) for the next month to send a meeting invite to their contacts from the marketing automation system to discuss the next steps. It is estimated there will be approximately 1MilIion contacts per month.
What is the recommended solution?
A new Salesforce program has the followinghigh level abstract requirement: Business
processes executed on Salesforce require data updates between the internal systems and Salesforce Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integrationarchitecture needs of the program?
Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program?
Choose 3 answers
A developer has been tasked by the integration architect to build a solution based on the Streaming API. The developer has done some research and has found there are different implementations of the events in Salesforce (PushTopic Events, Change Data Capture, Generic Streaming, Platform Events), but is unsure of how to proceed with the implementation and asks the system architect for some guidance.
What should the architect consider when making the recommendation?
A Salesforce customer is planning to roll out Salesforce for all their Sales and Service staff.
Senior Management has requested that monitoring is to be in pla for Operations to notify any
degradation in Salesforce performance.
How should an integration consultant implement monitoring?
A company's cloud-based single page application consolidates data local to the application with data from on premise and 3rd party systems. The diagram below typifies the application's combined use of synchronous and asynchronous calls.
The company wants to use the average response time of its application's user interface as a basis for certain alerts. For this purpose, thefollowing occurs:
1. Log every call's start and finish date and time to a central analytics data store.
2. Compute response time uniformly as the difference between the start and finish date and time — A to H in the diagram.
Which computation represents the end-to-end response time from the user's perspective?
An Enterprise Customer is planning to implement Salesforce to support case management. Below, is their current system landscape diagram.
Considering Salesforce capabilities, what should the Integration Architect evaluate when integrating Salesforce with the current system landscape?
Universal Containers (UC) is a leading provider of management training globally, UC
embarked on a Salesforce transformation journey to allow students to register for courses in the
Salesforce community. UC has a learning system that masters all courses and student
registration.
UC requested a near real-time feed of student registration from Salesforce to the learning
system. The integration architect recommends using Salesforce event.
Which API should be used for the Salesforceplatform event solution?
An integration architect needs to build a solution that will be using the Streaming API, but the data loss should be minimized, even when the client re-connects every couple of days.
Which two types of Streaming API events should be considered?
Choose 2 answers
An integration architect has been tasked with integrating Salesforce with an on-premises system. Due to some established policies, this system must remain on-premises.
What should the integration architect use to build a solutionfor this requirement?
An enterprise customer that has more than 10 million customers have the following systems and conditions in their landscape:
Northern Trail Outfitters needs to present shipping costs and estimated delivery times totheir customers. Shipping services used vary by region, and have similar but distinct service request parameters.
Which integration component capability should be used?
A company has an external system that processes and tracks orders. Sales reps manage their leads and opportunity pipeline in Salesforce. In the current state, the two systems are disconnected and processing orders requires a lot of manual entry on sales rep part. This creates delays in processing orders and incomplete data due to manual entry.
As a part of modernization efforts, the company decided to integrate Salesforce and the order management system. The following technical requirements were identified:
1. Orders need to be created in real time from salesforce
2. Minimal customization*, and code should be written due to a tight timeline and lack of developer resources
3. Sales reps need to be able to see order history and be able to see most up to date information on current order status.
4. Managers need tobe able to run reports in Salesforce to see daily and monthly order volumes and fulfillment timelines.
5. The legacy system is hosted on premise and is currently connected to the Enterprise Service Bus (ESB). The ESB is flexible enough to provide any methods and connection types needed by salesforce team.
6. There are 1000 sales reps. Each user processes/creates on average 15 orders per shift. Most of the orders contain 20–30-line items.
How should an integration architect integrate the two systems based on the technical requirements and system constraints?
A customer is migrating from an old legacy system to Salesforce. As part of the modernization effort, the customer would like to integrate all existing systems that currently work with its legacy application with Salesforce.
Which constraint/pain-point should an integration architect consider when choosing the integration pattern/mechanism?
Acustomer is migrating from an old legacy system to Salesforce. As part of the modernization effort, they would like to integrate al existing systems that currently work with their legacy application with Salesforce.
Which three constraints and pain-pointsshould an integration architect consider when choosing the integration pattern/mechanism?
Choose 3 answers
Northern Trail Outfitters (NTO) has an integration set up between a Salesforce org and a quoting system. NTO would like to show a notification to allsales representatives that use Salesforceanytime the quoting system will be taken down for maintenance.
Which Salesforce API should an Integration Architect use to fulfill this requirement?
A conglomerate is designing a Lightning Web Component (LWC) to display transactions aggregated from different sources. Their current system landscape is as follows:
1. Transactions are created at anytime through their various on-premise and cloud-based systems.
2. All necessary transactions are replicated to a custom Transaction object in Salesforce. It is updated periodically so it only has a subset of the necessary transactions between updates.
3.Middleware supports publish-subscribe interactions and provides RESTful Enterprise APIs that can retrieve transactions from on-premise and cloud-based systems.
The company wants to address a usability concern regarding incomplete data displayed on the LWCcomponent. What should the Integration Architect specify so the LWC will be able to display all the required transactions?
A global financial company sells financial products and services that include the following:
1. Bank Accounts
2. Loans
3. Insurance
The company has a core banking system that is state of the art and is the master system to store
financial transactions, financial products and customer information. The core banking system
currently processes 10M financial transactions per day. The CTO for the company is considering
building a community port so that customers can review their bank account details, update their
information and review their account financial transactions.
What should an integration architect recommend as a solution to enable customer community
users to view their financial transactions?
A call center manager uses a custom dashboard to track Case related metrics. The manager wants a component to display the number of closed Cases in real time.
What type of event should be used to meet this requirement?
ION NO: 28
Northern Trail Outfitters uses a custom Java application to display code coverage and test results for all of their enterprise applicationsand is planning to include Salesforce as well.
Which Salesforce API should an Integration Architect use tomeet the requirement?
Northern Trail Outfitters (NTO) is planning to create a native employee-facing mobile app with the look and feel of Salesforce Lightning Experience. The mobile app needs to integrate with NTO's Salesforce org.
Which Salesforce API should be used to implement this integration?
An Integration Architect has built a solutionusing REST API, updating Account, Contact, and other related information. The data volumes have increased, resulting in higher API calls consumed, and some days the limits are exceeded. A decision was made to decrease the number of API calls using bulk updates. The customer prefers to continue using REST API to avoid architecture changes.
Which REST API composite resources should the Integration Architect use to allow up to 200 records in one API call?
The URL for an external service has been changed without prior notice. The service provides up-to-date money exchange rates that are accessedseveral times from Salesforce and are a Dusiness-critical function for end users.
Which solutions should an integration architect recommend be implemented to minimize potential downtime for users in this situation?
ON NO: 54
Universal Containers (UC) uses Salesforce to track the following customer data:
1. Leads,
2. Contacts
3. Accounts
4. Cases
Salesforce is considered to be the system of record for the customer. In addition to Salesforce, customer data exists in anEnterprise Resource Planning (ERP) system, ticketing system, and enterprise data lake. Each of these additional systems have their own unique identifier. UC plans on using middleware to integrate Salesforce with the external systems.
UC has a requirementto update the proper external system with record changes in Salesforce and vice versa.
Which two solutions should an Integration Architect recommend to handle this requirement?
Choose 2answers
Northern Trail Outfitters has a registration system that is used for workshopsoffered at its conferences. Attendees use a Salesforce community to register for workshops, but the scheduling systemmanages workshop availability based on room capacity. It is expected that there will be a big surge of requests for workshop reservationswhen the conference schedule goes live.
Which integration pattern should be used to manage the influx in registrations?
What is the first thing an Integration Architect should validate if a callout from a LightningWeb Component to an external endpoint is failing?
A customer is evaluating the Platform Events solution and would like help in comparing/contrasting it with Outbound Messaging for real-time/near real-time needs.
They expect 3,000 customers to view messages in Salesforce.
What should be evaluated and highlighted when deciding between the solutions?
Northern Trail Outfitters (NTO) leverages Sales Cloud for tracking and managing leads, accounts, contacts, and opportunities- Orders and order fulfillment is taken care of by an Order Management System (OMS) in the back-office. When an opportunity has changed it's status to "Closed/Won" and there are products attached, the details should be passed to the OMS for fulfillment operations.
The callout from Salesforce to the OMS should be synchronous.
What should an Integration Architect do to satisfy these requirements?
An Architect has received a request to prevent employees that leavethe company from accessing data in Salesforce after they are deactivated in the company's HR system.
What should an Architect determine before recommending a solution?
An architect recommended using Apex code to make callouts to an external system to
process insurance quote.
What should the integration architect consider to make sure this is the right option for the integration?
A company that is a leading provider of training delivers courses to students globally. The company decided touse customer community in order to allow Studer to log in to the community, register for courses and pay course fees. The company has a payment gateway that takes more than 30 seconds to process the pays transaction. Students would like to get the paymentresult in real-time so in case an error happens, the students can retry the payment process.
What is the recommended integration approach to process payments based on this requirement?
A subscription-based media company's system landscape forces many subscribers to
maintain multiple accounts and to login more than once. An Identity and Access Management (IAM) system, which supports SAML and OpenId, was recently implemented to improve their subscriber experience through self-registration and Single Sign-On (SSO).
The IAM system must integrate with Salesforce to give new self-service customers instant access to Salesforce Community Cloud.
Which two requirements should the Salesforce Community Cloud support for self-registration and SSO?
Choose 2 answers
An Integration Architect has built a Salesforce application that integrates multiple systems and keeps them synchronized via Platform Events.
What is taking place if events are only beingpublished?
Universal Containers is a global financial company that sells financial products and services.
There is a daily scheduled Batch Apex job that generates invoice from a given set of orders.
UC requested building a resilient integration for this batch apex job in case the invoice
generation fails.
What should an integration architect recommend to fulfill the requirement?
A company's security assessment noted vulnerabilities on the unmanaged packages in its Salesforce orgs; notably, secrets that are easily accessible and in plain text, such as usernames, passwords, and OAuth tokens used in callouts from Salesforce.
Which persistence mechanisms should an integration architect require to be used to ensure that secrets are protected from deliberate or inadvertent exposure?
Northern Trail Outfitters needs to secure an integration with an external Microsoft Azure
API Gateway.
What integration security mechanism should be employed?
Northern Trail Outfitters submits orders to the manufacturing system web-service. Recently, the system has experienced outages that keeping service unavailable for several days.
What solution should an architect recommend to handle errors during these types of service outages?