WGU Information Technology Management QGC2
Last Update Nov 30, 2025
Total Questions : 210
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Which type of cybersecurity threat collects information from a system without authorization?
A director of software development observes friction between various team members. How should the director alleviate team friction?
Which process includes assessing and prioritizing threats to reduce the potential impact on an organization?
Which prototyping method demonstrates how a solution operates using various data and business rules as inputs?
Which statement describes the planning phase of the systems development life cycle (SDLC)?
Which type of memory describes a special type of rewritable memory that is compact and portable?
Which protocol provides for the collection, organization, and modification of information about managed devices on IP networks?
What should an IT leader consider when creating a presentation that will be delivered to the board of directors?
During which phase of the systems development life cycle (SDLC) does an organization turn a project’s focus to a physical or technical point of view by defining the architecture that will support the system?
Which customer relationship management (CRM) feature supports efforts to keep existing customers over time?
Which management information system manages the flow of goods and materials to ensure production schedules and deliveries are met?
Which enterprise resource planning (ERP) feature benefits small businesses?
Which operational customer relationship management (CRM) technology maintains customer data and identifies prospective customers for future sales?
How does a customer relationship management (CRM) system facilitate collaboration among sales, marketing, and customer service teams?
Which hardware component controls and carries out operations within a computer system?
Which system supports front-line retail teams in real-time decision-making by updating sales and inventory information as activity occurs?
What happens during the implementation phase of the systems development life cycle (SDLC)?
What is the benefit of internet protocol (IP) telephony in unified communications?
What are two purposes of the IT Strategy Board in any organization? Choose 2 answers.
A company's IT team often struggles to track the location of laptops and mobile devices across departments.
Which type of software would support this function?
What does implementation planning involve in the system development life cycle (SDLC)?
Which basic business system serves operational level analysts in an organization?
What does the Information Technology Infrastructure Library (ITIL) provide to organizations in managing IT services?
A company wants to create a shopping bot that will search several retailers' websites to find the best prices on products that it frequently orders. Which type of software should the company use to create a shopping bot?
An organization wants to simulate how a product will perform under various conditions before it is built.
Which type of software supports this need?
What is the goal of the maintenance phase in the system development life cycle (SDLC)?
What is the primary purpose of regular communication between Agile teams and stakeholders?
Which method protects against unauthorized physical access to sensitive data?
How can a customer relationship management (CRM) system support marketing strategies aimed at specific groups?
Which Information Technology Infrastructure Library (ITIL) stage is responsible for ensuring IT services are prepared to meet business objectives?
Which statement describes the development phase of the systems development life cycle (SDLC)?
How can a unified communications system meet the communication goals of most organizations?
Which dashboard capability helps a business manager break down data into segments to understand it from different perspectives?
What is a benefit of in-house development and maintenance of information technology systems?
Which step involves validating a user's identity before allowing access to a system or resource?
A logistics company wants to reduce fuel costs and improve route efficiency.
Which type of software would support this goal?
What are ecological results of the expanded use of technology? Choose 2 answers.
Which pair of terms describes an add-on that purports to serve a useful function while transmitting user data and displaying pop-up boxes without the user's knowledge or permission?
Which storage device provides quick access to data and uses flash memory technology?
Why is collaboration between the chief information officer (CIO) and the chief marketing officer (CMO) essential in digital strategy?
A company no longer wants to sell one product to as many customers as possible. Now they want to sell one customer as many products as possible. Which type of software gathers and analyzes customer information to tailor this marketing campaign?
What is one benefit of reducing the movement of workers, raw materials, and equipment within a supply chain process?
Which feature of a customer relationship management (CRM) system allows sales representatives to track the progress of potential deals?
TESTED 30 Nov 2025
