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Selling HP Supplies 2020 Question and Answers

Selling HP Supplies 2020

Last Update May 10, 2024
Total Questions : 0

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Questions 1

Which HP team educates partners on the correct use of HP's funds and rebates, checks for signs of Improper trade?

Options:

A.  

Product Security Response Team (PSRT)

B.  

Anti-Counterfeiting and Fraud (ACF)

C.  

Customer Delivery Inspection (COI)

D.  

Compliance and Risk Management (CoRM)

Discussion 0
Questions 2

A potential customer tells you that they use remanufactured and refilled toner cartridges because they are an environmentally responsible company. How should you respond?

Options:

A.  

HP has a line of remanufactured and refilled cartridges too, which are 25% cheaper. Can I get you a quote for these.

B.  

The environment is not really affected by toner, whether the cartridges are from HP or third parties.

C.  

According to a study from Market Strategies international, using remanufactured and refilled toner cartridges causes failure in printer parts that are not made from recycled plastics.

D.  

According to a report from Spencer Labs, using remanufactured and refilled toner cartridges results in more reprints, thereby wasting more paper than if Original HP cartridges were used.

Discussion 0
Questions 3

A customer with a limited budget is considering buying non-HP toner cartridges to save money. What can you tell this customer about how Original HP supplies can reduce total cost of ownership (TCO)?

Options:

A.  

Familiar and intuitive ordering and replacement procedures minimize maintenance time for lower TCO.

B.  

Because Original HP cartridges are made with recycled plastics, empty cartridges can be returned to HP at no charge.

C.  

Original HP supplies meet eco-label criteria, lowering TCO.

D.  

Possible printer damage caused by a non-HP cartridge is an expense that contributes to greater TCO.

Discussion 0
Questions 4

How do Original HP cartridges compare to non-HP cartridges in terms of customer-ready print quality?

Options:

A.  

Mechanism breakdowns caused by non-HP cartridges result in prints that fade more quickly.

B.  

Original HP cartridges yield more than twice the number of customer-ready prints.

C.  

Original HP cartridges produce prints that are 33% more smear-proof.

D.  

Non-HP cartridges continue to work even though the ink has run out, which can damage the printheads.

Discussion 0
Questions 5

An international enterprise is interested in the HP recycling effort for ink and toner cartridges. What is an important consideration for this company to understand?

Options:

A.  

Governments in more than 190 countries worldwide restrict recycling centers to locations that are outside of urban areas.

B.  

Programs to recycling used Original HP and Samsung ink and toner cartridges vary according to country.

C.  

HP recovers precious metals from used Original HP and Samsung cartridges and shares them in countries lacking those resources.

D.  

Privacy regulations determine the type of cartridges and supplies that can be recycled in certain countries.

Discussion 0
Questions 6

Which program offers free and convenient return and recycling options for empty HP and Samsung cartridges?

Options:

A.  

Managed Print Specialist Premier

B.  

HP Planet Partners

C.  

Closed-Loop Recycling

D.  

Earth9ll Recycling

Discussion 0
Questions 7

Why are EcoSmart cartridges a smart, environmentally responsible choice?

Options:

A.  

The toner melts at a lower temperature, leading to lower energy use.

B.  

The toner cartridge features a seal that prevents toner particles from leaking during shipment.

C.  

The toner cartridge is made with fewer moving parts, increasing print speeds.

D.  

The toner is made with fewer chemicals that can be hazardous to your health.

Discussion 0
Questions 8

Why is using remanufactured toner cartridges bad for business? (Select two.)

Options:

A.  

Using non-HP toner cartridges instead of Original HP cartridges is more likely to require a service call.

B.  

Remanufactured toner cartridges generate more heat than Original HP cartridges.

C.  

Compared to Original HP cartridges, remanufactured toner cartridges use a greater volume of ink.

D.  

Remanufactured toner cartridges consume more energy faster compared with Original HP cartridges.

E.  

Compared to Original HP cartridges, remanufactured toner cartridges have a larger carbon footprint.

Discussion 0
Questions 9

What advantage do Original HP PageWide cartridges provide?

Options:

A.  

They come with a lifetime replacement warranty.

B.  

They use industry-standard formulations of black and color Inks to allow easy and affordable refills.

C.  

They use proprietary algorithms to help determine print history and print behavior for specific printers.

D.  

They print to the end of the page consistently, avoiding half-printed and poor-quality pages when the cartridge is ready for replacement.

Discussion 0
Questions 10

An advertising customer with offices worldwide has asked you how Original HP inks compare to the competition. How should you respond?

Options:

A.  

On average, ink cartridges from the competition produce a similar amount of pages. The ink quality of Original HP ink, however, has been shown to be superior to the competition.

B.  

Information regarding international competitors* ink quality and page output is difficult to gather, but on average. Original HP inks outperform the competition.

C.  

The quality of inks and ink cartridges from the competition is similar to that of remanufactured and refilled cartridges worldwide.

D.  

According to analyses done by Spencer Labs and Buyers Labs, Original HP ink cartridges on average produce more pages and waste fewer pages than the competition. Actual numbers vary by region.

Discussion 0