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Salesforce Health Cloud Accredited Professional (SP23) Question and Answers

Salesforce Health Cloud Accredited Professional (SP23)

Last Update Apr 25, 2024
Total Questions : 228

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Questions 1

A Health Cloud administrator working on a Care Coordination project needs to change the role name ‘Care Coordinator’ to ‘Care Consultant’ to match the organizations nomenclaturE. Which three steps should the administrator take to ensure all Tasks identify the role ‘Care Consultant’? (Choose three.)

Options:

A.  

Create an ETL script to update the previously assigned To picklist values of Tasks created in the past.

B.  

Update/Add the organization roles in the CarePlan_Role_Patient key:value pair in Health Cloud Setting.

C.  

Update the organization roles in the CarePlan_Role_Care_Coordinator key:value pair in Health Cloud Setting.

D.  

Update the Care Plan Record Type custom metadata type to reflect the care coordination processes specific to the Care Coordinators.

E.  

Update the corresponding roles in the Assigned To picklist for the Care Plan Template Task object.

Discussion 0
Questions 2

An Health Cloud administrator has a requirement to display a custom field from the HealthCondition object that categorizes High Risk Conditions on the Patient Card. Which two are steps required to achieve this? (Choose two.)

Options:

A.  

Add the newly created custom formula field on the Patient Card referencing the HelthCondition object.

B.  

Create a custom formula the Account object.

C.  

Create a custom formula field on the Custom HealhCondition object.

D.  

Create an APEX Trigger to categorize the High Risk Conditions.

Discussion 0
Questions 3

Which three type of basic Patient or Member information is displayed on the Patient info component? (Choose three.)

Options:

A.  

Primary Care Coordinator

B.  

List of Patient/Member Conditions

C.  

Gender

D.  

Thumbnail of Chatter Photo

E.  

Date of Birth and Age

Discussion 0
Questions 4

Clinicians want to see an overview of the patient’s life, like Starting a New Job, Birth of a Baby, Divorce, etC. to understand the patient better and help them with a personalized care plan. What should the administrator configure in the Health Cloud so the clinicians can access this information in one place?

Options:

A.  

Life Goals

B.  

Life Events

C.  

Household Map

D.  

Milestones

E.  

Life Map

Discussion 0
Questions 5

How Should Members and Patients be represented during the………… Managers as per the Salesforce recommendation?

Options:

A.  

Leveraging Person Accounts is the recommended approach to ………

B.  

The individual Data Model may be used to represent members ………

C.  

Salesforce recommends using Member Accounts to represent members ……

D.  

Leveraging Candidate Accounts are the recommended approach to ………

Discussion 0
Questions 6

With regards to Integration/Interoperability, which three statement are true about health cloud? (Choose Three)

Options:

A.  

The New clinical data model in health cloud is aligned with FHIR R4 standards.

B.  

Health cloud support data exchange with both HL7 and FHIR enabled systems.

C.  

Most EHR (Electronic Health Record) data exchange today is still done via legacy HL7 v2 – simple application interface.

D.  

Health cloud has a FHIR server.

E.  

The new clinical data model in Health cloud is aligned with HL7 v2-simple application standard.

Discussion 0
Questions 7

Which three steps should be followed when setting up Intelligent Sales in Health Cloud? (Choose three.

Options:

A.  

Customize Visit Execution event object

B.  

Customize the vendor product fulfillment flow

C.  

Enable Intelligent Sales

D.  

Set up permission set for Intelligent Sales

E.  

Set Visit Inventory Management to enabled

Discussion 0
Questions 8

Makana Pharmaceutical is planning to run a Patient support program on Health Cloud. A System Administrator has been tasked to ensure the platform encryption has been configured. The patient’s name is stored on firstname and lastname fields on the person account record. Firstname and Lastname field have been identified as holding PHI(Personal Health Information) data. They are also important search criteria commonly used by Users to find a patient record. The Compliance team has indicated that all PHI Data must be encrypted at rest. What is the best practice for platform encryption configuration for this solution?

Options:

A.  

Encrypt all PHI/PII data

B.  

Encrypt all data

C.  

Use Class Encryption to encrypt field identified as PHI

D.  

Use a Deterministic Encryption Policy on Account FirstName & LastName fields.

E.  

Use a Probabilistic Encryption Policy on Account FirstName & LastName fields.

Discussion 0
Questions 9

In which two ways can a Data Architect ensure PHI/PII data visibility is minimized during the migration of Patient Data from an existing Service Cloud org to a new HC org?(Choose 2)

Options:

A.  

Use Salesforce Data Masking when moving data to a Sandbox.

B.  

Use Data Templates to exclude PHI/PII data from being added to Partial Copy Sandboxes

C.  

Export Data to a spreadsheet to remove PHI before importing it into a Sandbox

D.  

Ensure Sandboxes have

E.  

Platform Shield enabled.

Discussion 0
Questions 10

Which resource within health cloud facilitates the easy exchange of data between Health Cloud and the client Electronic Medical Records

Options:

A.  

Health Cloud has a built in HL7 integration Engine

B.  

Health cloud has prebuilt connections for the top ten EMR’s

C.  

Health cloud has a lightning component button automatically configured to ‘Export to EMR’

D.  

Health cloud has published data mappings from commonly used HL7 message to the Health Cloud data model

Discussion 0
Questions 11

While not every component or attribute within Hearth Cloud is customizable, which three of the following components are customizable within Health Cloud? (Choose three.)

Options:

A.  

Custom label

B.  

HER data

C.  

Patient Card

D.  

Timeline

E.  

Life Events

Discussion 0
Questions 12

Which three options are standard objects available for Insurance Management? (choose 3)

Options:

A.  

Insurance Benefit

B.  

PurchaserPlan

C.  

MemberPlan

D.  

Coverage Benefit

E.  

Insurance Coverage

Discussion 0
Questions 13

A Health Cloud administrator is working to create an external facing site to allow patients to find providers within their network. The site is being built by Experience ClouD. The administrator needs to determine what access external users must be granted to allow patients to search and find Providers that fit selected criteriA. Which object do the external user need read access to?

Options:

A.  

CareProviderFacilitySpeciality

B.  

HealthcarePractitionerFacility

C.  

CareProviderSearchableField

D.  

CareProviderSearchConfig

Discussion 0
Questions 14

Which steps should a salesforce administrator complete to set up a warehouse that serves as a product fulfillment location to salesforce representative in a specific region, irrespective of the account? (Choose three)

Options:

A.  

Create Inventory Location and add Visitor Address as Location Address.

B.  

Create Record in Product Fulfillment Location.

C.  

Set-up Product Transfer and product request.

D.  

Select inventory location while creating visit

E.  

Create a product item entry inventory, a single entry for each product that will be replenished from industry.

Discussion 0
Questions 15

In which two ways can an administrator support the Health department so that the team can efficiently assess the individual, enroll them in a program, and monitor them during emergency? (Choose two)

Options:

A.  

Create a healthcare provider enrollment flow

B.  

Install emergency Response Management unmanaged package

C.  

Leverage pre-configured flows provided with Health Cloud

D.  

Create Patient Enrollment Console

Discussion 0
Questions 16

An administrator wants to add additional fields to their Provider Search capabilities. Which two objects can they map fields from? (Choose Two.)

Options:

A.  

Healthcare Practitioner Facility

B.  

Care Provider Searchable Field

C.  

Person Account

D.  

Account

E.  

Healthcare Provider

Discussion 0
Questions 17

The Salesforce administrator for Lake Tahoe Hospital would like to implement Utilization Management. What are the design consideration that administrator has to be aware of when creating the application? (Choose two.)

Options:

A.  

Path can not be used to visually represent the status of a care request.

B.  

Care request functionality is included in the Health Cloud managed package.

C.  

Each Care request has to have an associated case.

D.  

New Care requests can be created using the ‘create care request’ component.

E.  

Care requests has empower components that can be exposed within Communities.

Discussion 0
Questions 18

A service cloud organization migrating to HC uses Contacts to represent patients, physicians and non-clinical staff. Which of these groups of contacts should be modeled as Person Accounts post-migration?

Options:

A.  

Patients should be modeled as Person Accounts.Providers and non-clinical staff can be modeled as Person Accounts or Contacts

B.  

Patients, physicians and non-clinical staff should be modeled as Person Accounts.

C.  

None By using individual data model,the use of person account can be avoided

D.  

Patients should be modeled as Person Accounts.Providers and non-clinical staff should be modeled as Contacts

Discussion 0
Questions 19

Which of the following Salesforce and Health Cloud objects can be used to represent Provider and their relationship in a Provider Management data model? (Choose Three.)

Options:

A.  

Contact

B.  

Healthcare Practitioner Facility

C.  

Lead

D.  

Case

E.  

Healthcare Provider

Discussion 0