What are core hardware components of the infrastructure layer in the generative AI landscape?

A sales manager wants to responsibly use generative AI (gen AI) to increase efficiency with their existing tasks. They want to allow the sales team to focus on building customer relationships and closing deals. How should the sales team use gen AI?

A large e-commerce company with a substantial product catalog and many support documents has customers struggling to find information on their website. This leads to high support costs and poor user experience. The company wants a Google Cloud solution to improve website search and reduce support costs while improving customer satisfaction. What Google Cloud product should the company use?

A company wants to use generative AI to create a chatbot that can answer customer questions about their products and services. They need to ensure that the chatbot only uses information from the company's official documentation. What should the company do?

A pharmaceutical company's research and development department spends significant time manually reviewing new scientific papers to identify potential drug targets. They need a solution that can answer questions about these documents and provide summarized insights to researchers without requiring extensive coding expertise. What should the organization do?

An organization wants granular control over who can use and see their generative AI models and related resources on Google Cloud. Which Google Cloud security offering is specifically for this purpose?

A research team has collected a large dataset of sensor readings from various industrial machines. This dataset includes measurements like temperature, pressure, vibration levels, and electrical current, recorded at regular intervals. The team has not yet assigned any labels or categories to these readings and wants to identify potential anomalies, malfunctions, or natural groupings of machine behavior based on the sensor data alone. What type of machine learning should they use?

A company trains a generative AI model designed to classify customer feedback as positive, negative, or neutral. However, the training dataset disproportionately includes feedback from a specific demographic and uses outdated language norms that don't reflect current customer communication styles. When the model is deployed, it shows a strong bias in its sentiment analysis for new customer feedback, misclassifying reviews from underrepresented demographics and struggling to understand current slang or phrasing. What type of model limitation is this?

A company is using a language model to solve complex customer service inquiries. For a particular issue, the prompt includes the following instructions:

"To address this customer's problem, we should first identify the core issue they are experiencing. Then, we need to check if there are any known solutions or workarounds in our knowledge base. If a solution exists, we should clearly explain it to the customer. If not, we might need to escalate the issue to a specialist. Following these steps will help us provide a comprehensive and helpful response. Now, given the customer's message: 'My order hasn't arrived, and the tracking number shows no updates for a week,' what should be the next step in resolving this?"

What type of prompting is this?

The office of the CISO wants to use generative AI (gen AI) to help automate tasks like summarizing case information, researching threats, and taking actions like creating detection rules. What agent should they use?

A human resources team is implementing a new generative AI application to assist the department in screening a large volume of job applications. They want to ensure fairness and build trust with potential candidates. What should the team prioritize?

A company collects customer feedback through open-ended survey questions where customers can write detailed responses in their own words, such as "The product was easy to use, and the customer support was excellent, but the delivery took longer than expected." What type of data is this?

According to Google-recommended practices, when should generative AI be used to automate tasks?

A software development team wants to use generative AI (gen AI) to code faster so they can launch their software prototype quicker. What should the team do?

A company is developing an AI character for a video game. The AI character needs to learn how to navigate a complex environment and make decisions to achieve certain objectives within the game. When the AI takes actions that lead to positive outcomes, like finding a reward or overcoming an obstacle, it receives a positive score. When it takes actions that lead to negative outcomes, like hitting a wall or losing progress, it receives a negative score. Through this process of trial and error, the AI gradually improves the character’s ability to play the game effectively. What machine learning should the company use?

A learning and development team wants to quickly create a new hire training video with a custom avatar and voiceover that matches their company's branding and key messaging. They did not receive any money to spend on the production. What should they do?

A company wants to use an AI agent to automate some tasks. They want everyone to understand the different functions of an AI agent. What is the function of an AI agent in the context of gen AI?

A highly regulated financial institution wants to use Gemini as the core decision engine for a loan approval system that will deterministically approve or reject loan applications based on a strict set of predefined criteria. Why is this an inappropriate use case for Gemini?

A company wants to build a model to classify customer reviews as positive, negative, or neutral. They have collected a dataset of thousands of customer reviews, and each review has been manually tagged with the corresponding sentiment: positive, negative, or neutral. What machine learning should the company use?

What is the definition of generative AI?

An organization wants to quickly experiment with different Gemini models and parameters for content creation without a complex setup. What service should the organization use for this initial exploration?

An organization wants to use generative AI to create a marketing campaign. They need to ensure that the AI model generates text that is appropriate for the target audience. What should the organization do?