What is the maximum prompt file size you can upload?

Select all the naming requirements for prompts. (Choose two.)

You want to create a call flow to get the customer’s unique identification number. Select the correct action to accomplish the task.

Select all the possible measurements for the selection timeout of every menu. (Choose two.)

How many ways are there to initiate a secure call flow?

A system that routes interactions based on an algorithm which determines the best available agent for an interaction

Select the correct expression to create a date-time with the year 2020 for the third of may at 12:00 AM.

Which ACD routing method routes interaction to the next available agent?

The interaction may not route properly if the default language skill is not selected.