Energy and Utilities Cloud Accredited Professional (AP-207)
Last Update Nov 30, 2025
Total Questions : 75
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consultant has been tasked with gathering and aligning requirements fram a small group of key
stakeholders for an Energy and Utilities Cloud implementation.
Which approach would be most effective for eliciting business requirements from the small group of
stakeholders?
When using IDX Workbench and Google Chrome as the default browser, then migrated OmniScripts, integration procedures, and FlexCards will automatically activate in the target org.
How should a consultant manually configure this automatic activation feature in the system if a different browser is used?
A developer discovers that the Lightning Web Components in their Energy and Utilities Cloud org aren't
being rendered correctly.
What could be the likely reason for this issue?
Which Energy and Utilities Cloud component includes asset-based ordering, multi-site orders, bundle
pricing, usage pricing, attribute pricing, and contextual price adjustment rules?
What tool should be used to migrate configurations from sandbox to production when a customer has completed configuring OmniStudio components?
An energy company provides electricity to business customers. There are several cost components for electricity.
How would a consultant model these cost components in Energy and Utilities Claud?
A consultant is facilitating their first requirements gathering session with an energy company in the initial stages of an Energy and Utilities Cloud project and is trying to get clarify on business requirements. The decision will impact numerous contractor organizations that employ the technicians, so the solution should ensure work is distributed fairly and consistently.
Which two approaches can the consultant take to achieve a consensus while building trust?
An energy company provides gas and electricity services to some of its customers, but not all When a new customer moves in, what object is used to determine what type of service is available at the premise?
Which two items are necessary before starting a data mapping exercise from the billing system to Energy and Utilities Cloud?
Choose 2 answers
Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?
What can an administrator use to go through the post-installation steps before the Energy and Utilities Claud solution can be used?
A customer is ready to install the managed package for Energy and Utilities Cloud.
Which two Product Schedules settings must be enabled for all products as a prerequisite step for a successful installation?
An energy customer has purchased a new home and needs to transfer their service.
Which object needs a new record created to track service at the new location?
An energy company needs to migrate its legacy data to Energy and Utilities Cloud. What's the recommended first step to ensure a proper migration process?
An energy company needs a way to generate PDF or Word proposals based on a quote for commercial
customers to review before proceeding with the products and services.
What tool can be used to automatically create these proposals?
The key stakeholders at an energy company want to understand the value of adapting the Salesforce Professional Services Methodology for the execution of their transformation program.
Which three definitions should the Energy and Utilities Cloud Consultant use to persuade the project sponsors to adapt the methodology?
Choose 3 answers
Which three features are included in the Energy and Utilities Cloud Console?
An energy company is implementing Energy and Utilities Cloud for its service center agents.
Which two of the following business processes should be part of their test scenarios?
Choose 2 answers
A customer is ready to migrate and deploy large volumes of configuration components as part of production deployment.
Which two tools support this deployment?
Choose 2 answers
4 utility company is going through an extensive digital transformation. They want to use Energy and Utilities Cloud as a unified desktop application for service agents in order to have a 360-degree view of customers and guided processes for common actions. For this, they require
integrations with their customer information system (CIS) and billing systems.
What three common objects are typically part of this Integration?
Choose 3 answers
An Administrator needs help generating an accurate report to identify the average response time to installing new electricity connections.
What two elements need to be defined during the discovery phase of the implementation?
An administrator for an energy company recently built a new FlexCard that shows whether a customer is
enrolled in autopay.
How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?
TESTED 30 Nov 2025
