A consultant is considering disabling certain configurations tooptimize the data import of a large volume of student records into a university’s Salesforce environment with the Education Data.

Which configuration should the consultant retain during the data import?

The Advancement office wants to replace its legacy system with Salesforce and has hired a consultant tohelp build a CRM strategy.

Which recommendation should the consultant make to meet this requirement?

Career Services wants to import internship information from a spreadsheet into Salesforce. Student contact and educational information is populated from the Student Information System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID numbers, their email addresses, company phone numbers, company names, and start and end dates.

Which external ID should the consultant recommend to match spreadsheet information with the Salesforce Contact record?

A Career Services department plans to implement Salesforce. The consultant is preparing for the discovery session will the director and advising staff.

Which question should the consultant ask during the discovery session?

The Executive Education department plans to use the Education Data Architecture (EDA) for prospective and current students. The system admin wants to map prospects and students’ employers to the standard Account field in Salesforce.

Which action should the consultant recommend instead?

A university is migrating its legacy system to Salesforce Education Data Architecture (EDA) environment. The existing system groups students by colleges within theuniversity. The system admin has selected the Educational Institution record type in the EDA Default Account Model in EDA setting.

Which consideration should the consultant discuss with the university?

The School of Engineering is interested in a Salesforce email marketing tool that scores email activity from campaigns and mass communications, as well as individual emails sent from recruiters. Recruiters want the flexibility to send emails from their Outlook account or from Salesforce. The marketing director wants recruiters to use branded email templates.

Which solution should the consultant recommend?

A primary school needs totrack which students receive assistance in their school lunch program.

Which Education Cloud feature should the consultant discuss with the school?

An Advancement office wants a declaratively configured, public-facing form that creates data in Salesforce.

Which solution shouldthe consultant recommend to meet the requirement?

A school district needs to track special education student grades, attendance, and program enrollments and capture e-signatures from parents and legal guardians.

Which two solutions should the consultant recommend to meet the requirement?

Choose 2 answers.

A university's strategic goal is to improve its MBA program rankings. A data point that influences the MBA program ranking is acceptance percentage. The school has asked a consultant to help it reach the goal, and increase prospective student engagement across multiple channels.

What should the consultant recommend?

College advisors want assistance proactively identifying student issues as they arise.

Which functionality in Student Success Hub should the consultant recommend?

University Investment Services (UIS) is an internal department that manages the university endowment through financial investments. It operates independently of the university and only works with investment companies and financial institutions. UIS is interested in a CRM that will track investment companies, its company Contacts. Leads, Opportunities, and Activities.

Which solution should the consultant recommend?

A university to use Salesforce for its recruitment and admissions process and needs tointegrate it with the Student Information

System (SIS).

Which step should the consultant take initially?

A consultant is working with a customer who already uses Salesforce and wants to enable Education Cloud. The consultant has confirmed that Education Cloud can work in the customer's existing environment.

Starting in a sandbox, which location should the consultant visit to enable Education Cloud in the existing environment?

A university is interested in the Student Success Hub Tableau Accelerator. Which object should the consultant ensure there is data?

A university's Alumni Relations office is replacing its legacy system with Salesforce. The consultant needs to load a large volume of

alumni Contact records into a new Salesforce environment.

Which action should the consultant take?

The Advancements Office wants Salesforce to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university.

Which Salesforce solution should the consultant recommend?

A university uses the Education Data Architecture (EDA) to manage its prospective and current students. Thestudent Contact Mailing Address fields and records are populated in Salesforce through an integration with an external system.

What should the consultant recommend?

A university joined the Open Source Commons & Community Sprints group in the Power of Us Hub. However, they were unable to find current or past Open Source Commons projects that meet their needs.

Which additionalPower of Us Hub group can the consultant recommend so the university can find and collaborate on current open source projects?

Alumni Relations is using Salesforce with the Education Data Architecture (EDA). The department is holding an event that features a faculty member as the guest speaker. The events manager wants a report of all alumni who took a course from that faculty member.

How should the consultant create this report?

What should a consultant recommend to a university that wants a successful Data Governance committee?

A consultant needs to import a large volume of records into a university's Salesforce production environment that has the Education Data Architecture (EDA). The import file already defines Account and Address information. The university's environment has a private sharing model and several sharing rules.

Which of these temporary actions should the consultant take before importing thedata?

The Recruitment and Admissions office has anexisting Salesforce environment they wants to expand to include all of the school's operations and service. The school has asked the consultant for recommendations to ensure the expansion is efficient, ..........., and will meet the need of new existing user.

Which should the consultant recommend to meet the requirements?

A university needs to track details about a student's registration in an academic program or course of study, including informationabout registration dates, status, and credits earned.

Which object in the Education Data Architecture (EDA) contains this type of summary academic data?

A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality.

What should the consultant recommend to meet this requirement?

A university wants to track the Biology 101 class for next semester. The class will be held on Tuesdays and Thursdays from 3:00-4:00 PM in Lecture Hall A. and on Wednesdays and Fridays from 1:00-2:30 PM in the adjacent lab facility.

Which object in Education Data Architecture (EDA) should a consultant use to meet this requirement?

The Recruitment and Admissions office wants to use Salesforce to track prospective students, recruitment events, student applications, digital engagement, and interactions with prospects on their mobile devices. Prospective students communicate via SMS

on their mobile devices, social media, and email.

Which solution should the consultant recommend?

Which best practice should a consultant recommend to promote utilization of Salesforce in an Education Cloud deployment?

Advisors at a university send follow-up emails to each of then assigned students. The advisors want to use Student Success Hubto enable this process.

Which solution should a consultant implement?

Staff want to maximize the value of their Education Cloud org and CRM Analytics. They need a dashboard that tracks metrics, such as application status, the total number of applications, andhow those totals compare to the previous period.

What should the consultant do?

A university plans to implement Salesforce. The project lead is drafting a communication plan and has asked the consultant to provide examples of communications to send after implementation.

Which communication example should a consultant recommend?

A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.

What should the consultant recommend to meet the requirement?

The director of advising wants to better understand why students are meeting with their advisors.

Which Advisor Link Feature should the consultant include in a report?

A college wants to expand Its existing Salesforce environment to include adviser Link. Students will need to create and edit appointments with their advisor.

Which two Customer Community licenses can be used which Advisor Link?

A consultant is working with a customer who already usesSalesforce and wants to install the Education Data Architecture (EDA). The consultant has confirmed that EDA can work in the customer's existing environment.

Which location should the consultant visit to install EDA in the existing environment?

Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA).

Which objects should the consultant use?

The Registrar's office has limited staff and is interested in a real-time automated Salesforce messaging solution that can address common student questions on deadlines and requirements, and provide links to resources.

Which two options should the consultant recommend to meet the requirement?

Choose 2 answers.

A university wants to use Education Cloud forstudent Advertising and support services.

After enabling Education Cloud and Student Success, what should the consultant do next to set up the org?

An elementary school wants to implement an out-of-the-box solution to trackenrollments by grade.

Which solution should the consultant recommend?

A college is planning an advancement campaign and wantsto create a report using Cross Filters that segments business school alumni by Household who work for Fortune 500…

Which report should the consultant create to meet the requirement?

A college is replacing its legacy system with the Education Data Architecture (EDA). The consultant is working on the data migration and needs to map available classes.

Which EDA object indicates a class is available for a given term?

University Investment Services (UIS) is an internal department that manages the university endowment through financial investments. It operates independently of the university and only works with investment companies and financial institutions. UIS is interested in a CRM that will track investment companies, and its company Contacts, Leads, Opportunities, and Activities.

Which solution should the consultant recommend?

Auniversity Advancement office uses the Education data Architecture (EDA).

Which EDA functionality should the Advancement office use to track historical data for targeted outreach and donation opportunities?

Aconsultant is writing an Apex class to run when a new Contact is created in a Salesforce environment where Education Data Architecture (EDA) is in use.

What should the consultant do to ensure the code executes in the order intended?

Staff need to track which requirements must be met for a student application.

Which Education Cloud objects should be used?

The CRM steering committee that oversees the university's Salesforce implementation needs guidance on governance best practices.

Whichbest practice should a consultant recommend?

A consultant needs to migrate international students' contact and address information to a Salesforce Education Data Architecture (EDA) environment with the State and Country Picklist feature enabled.

What should the consultant confirm before migrating the data?

A university is migrating from its Education Data Architecture org to Education Cloud.

Which consideration should the consultant discuss with the university?

A university has hired a consultant to advise on its technology and data strategy.

Which tool should the consultant leverage?

University Advancement staff are required to authenticate to internal systems both by logging in with a username and password and by authenticating vis an app on theirphone.

Which identity management feature should the consultant recommend to meet this requirement?

Recruiters want to visualize the number of prospective students at various stages in the recruitment process.

Which report chart shouldthe consultant implement?

A college has a standard Salesforce environment and wants to use Student Success Hub for its undergraduate advising.

What isrequired to use Student Success Hub?

The Accessible Education office needs to track accommodations made for students disability and accessibility needs.

How should the consultant design the Salesforce environment to meet the requirement?

A consultant is enabling Course Connections for the first time in the Education Data Architecture.

What should the consultant do first?

The International Student Services department manages the needs of international and study-abroad students in Salesforce using the Education Data Architecture. The residence hall address information must be associated to the international student Contact and Account record.

What account model should the consultant select?

The Alumni Relations office wants to respond to posts by alumni on variety of Channels, including Instagram, Twitter, andFacebook.

Which solution should the office consider?

The IT department at a university has asked its consultant to build a Salesforce integration strategy.

Which integration consideration shouldthe consultant outline?

The intellectual Property department at a research university needs to manage the institution's patents. The department does not serve students and has a B2B business process.

Whichaccount mode! should the constant recommend?

A university is planning an enterprise-wide implementation of Education Cloud. It has asked the consultant to do ananalysis of Education Cloud functionality to identify additional apps it may need to purchase.

What is a standard feature of Education Cloud?

A university plans to implement Advisor Link for approximately 90,000 students. The university needs to populate data from the student information system (SIS) to Salesforce. The dataexported from SIS needs to be automatically modified to correspond to values in Salesforce.

Which integration approach should the consultant recommend?

A system admin has an idea for a custom solution for their org and thinks it might be useful to others as well. The system admin discusses

it with colleagues from two other schools. They are excited about the system admin's idea and offer to help.

What should the system admin consider doing as a next step?

The university Development office wants to present social media ads to constituents whodemonstrate low engagement is email campaigns. The department uses Marketing Cloud Corporate Edition for Campaign management.

Which Marketing Cloud product should the consultant recommend?

A university plans to use a sandbox for staff training. Since sandbox environments contain personal information, the university needs a solution that will keep sensitive information anonymous.

What should the consultant recommend to ensure thatstudent information remains private?