Imran is a service transition manager in the IT Operations team in a publishing house. Imran feels that he and his colleagues could be working more closely with the developers of their publishing platforms, but he cannot influence the organization model so, in his view, IT Operations will always be a centralized team.

In order to achieve his goal of working more closely with the developers, what should Imran and his colleagues NOT do?

What doesn't a Value Stream Map do?

What is one of Kotter's principles of a Dual Operating System?

What doesn't help to create a culture where people feel safe to fail?

In the Power of TED, The Empowerment Dynamic, what role does the victim from the Karpman Drama Triangle become?

To get the most accurate picture of an organization's actual state in a DevOps evolution, why is it essential to listen to everybody that’s involved, particularly those who are doing the work on a day to day basis?

Which of the following is a stakeholder type in the Bateson Stakeholder Map?

A manufacturing organization is struggling to deliver the new features their clients are asking for in their web-based applications. When they do release a new version it usually causes incidents which result in system downtime and overtime worked by the IT operations department. Additionally, the CEO has told the IT department he is extremely worried about cyber threats and wants them to focus on this as a matter of urgency - they are not sure how to do this as they are so busy firefighting.

How will DevOps help them?

Which of the following is one of the 4C's from Training from the Back of the Room?

Bernhard is an expert tester and whilst he likes the new model his organization has chosen, which means he is in a cross-functional team, he also misses working in a group of testers and sharing best practice and knowledge. He goes to his chapter meetups but wants a broader community to work with on the emerging artificial intelligence based testing automation tools becoming available in the market.

What could Bernhard do?

What is a characteristic of a high performing team according to Project Aristotle?

When thinking of the dimensions of transformational leadership, which of the following is how we would expect a transformational leader to behave?