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Salesforce Certified Data 360 Consultant (Data-Con-101) Question and Answers

Salesforce Certified Data 360 Consultant (Data-Con-101)

Last Update Oct 17, 2026
Total Questions : 114

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Questions 1

A data science team has developed a custom propensity- to- churn model in Amazon SageMaker. The company wants to use this model to score its Unified Profiles in Data 360 and use those scores for a high- priority retention segment. The Data 360 Consultant needs to ensure the data is not duplicated or moved out of Data 360 during this process. Which feature should the consultant use to integrate this model?

Options:

A.  

Einstein Studio Bring Your Own Model (BYOM)

B.  

Model Builder in Prompt Builder

C.  

Streaming Data Transforms

D.  

Ingestion API

Discussion 0
Questions 2

Which data model subject area defines the revenue or quantity for an opportunity by product family?

Options:

A.  

Product

B.  

Engagement

C.  

Sales Order

D.  

Party

Discussion 0
Questions 3

Cumulus Financial wants its service reps to view all cases associated with a Unified Individual on a contact record. Which feature should a Data 360 Consultant consider for this use case?

Options:

A.  

Related List Enrichment

B.  

Segment Activation

C.  

Copy Field Enrichment

D.  

Data Action

Discussion 0
Questions 4

What is the primary functionality of Data 360?

Options:

A.  

To help users build a heat map using their data

B.  

To automatically generate sales forecasts based on historical email patterns

C.  

To unify and harmonize data from multiple sources to create a complete customer profile

D.  

To create a master data management (MDM) strategy

Discussion 0
Questions 5

A predictive model has been built and deployed in Einstein Studio. What is the standard method for a Data 360 Consultant to apply these predictions to a business process within Salesforce?

Options:

A.  

Manually export the CSV and re-import it into Service Cloud.

B.  

Use the Identity Resolution tool to merge predictions with Individual records.

C.  

Embed the Einstein Studio URL into a Lightning component.

D.  

Use the predict jobs feature or call the model via Flow Builder.

Discussion 0
Questions 6

A Data 360 Consultant is working with data that is clean and organized. However, the various schemas refer to a person by multiple names—such as user, contact, and subscriber—and need a standard mapping.

Which term describes the process of mapping these different schema points into a standard data model?

Options:

A.  

Transform

B.  

Segment

C.  

Harmonize

D.  

Unify

Discussion 0
Questions 7

Northern Trail Outfitters uploads new customer data to an Amazon S3 bucket on a daily basis to be ingested in Data 360. Based on this, a calculated insight is created that shows the total spend per customer in the last 30 days. In which sequence should each process be run to ensure that freshly imported data is ready and available to use for any segment?

Options:

A.  

Calculated Insight > Refresh Data Stream > Identity Resolution

B.  

Refresh Data Stream > Calculated Insight > Identity Resolution

C.  

Refresh Data Stream > Identity Resolution > Calculated Insight

D.  

Identity Resolution > Refresh Data Stream > Calculated Insight

Discussion 0
Questions 8

A Data 360 Consultant is preparing to implement Data 360. Which ethic should the consultant adhere to regarding customer data?

Options:

A.  

Carefully consider asking for sensitive data such as age, gender, and ethnicity.

B.  

Give senior leaders in the firm access to customer data for audit purposes.

C.  

Collect and use all of the data to create more personalized experiences.

D.  

Map sensitive data to the same data model object for ease of deletion.

Discussion 0
Questions 9

A Data 360 Consultant wants to create a new segment in Data 360. What are the available options for segmentation criteria?

Options:

A.  

Only direct attributes and calculated insights

B.  

Direct attributes, related attributes, and calculated insights

C.  

Direct attributes, related attributes, calculated insights, and streaming insights

D.  

Only direct attributes and related attributes

Discussion 0
Questions 10

A data architect has deployed an inbound change set containing a data kit into a new Salesforce Production org. Although the deployment status shows " Succeeded " , the architect notices that the specific data stream configurations and calculated insights included in the kit are not yet active or visible in the Data 360 functional tabs. What is the next required action the architect must perform to fully implement the configurations within the data kit?

Options:

A.  

Install the data kit from the Data 360 Setup menu to map and activate the components.

B.  

Re-upload the outbound change set from the source org to clear the metadata cache.

C.  

Run a " Full Refresh " on all data streams within the newly deployed change set.

D.  

Use the Salesforce Package Manager to verify the installation status of the components.

Discussion 0
Questions 11

A customer has multiple data sources and needs to match and reconcile data about individuals into a single unified profile. Which feature should the Data 360 Consultant recommend for the customer?

Options:

A.  

Identity Resolution

B.  

Data Consolidation

C.  

Data Cleansing

D.  

Harmonization

Discussion 0
Questions 12

Data 360 receives a nightly file of all ecommerce transactions from the previous day. Several segments and activations depend upon calculated insights from the updated data in order to maintain accuracy in the customer ' s scheduled campaign messages. What should the Data 360 Consultant do to ensure the ecommerce data is ready for use for each of the scheduled activations?

Options:

A.  

Ensure the segments are set to Rapid Publish and set to refresh every hour.

B.  

Ensure the activations are set to Incremental Activation and automatically publish every hour.

C.  

Use Flow to trigger a change data event on the ecommerce data to refresh calculated insights and segments before the activations are scheduled to run.

D.  

Set a refresh schedule for the calculated insights to occur every hour.

Discussion 0
Questions 13

Which statement about query federation in Data 360 is true?

Options:

A.  

Query federation requires file-based data lakes such as Iceberg.

B.  

Data 360 executes queries using its own compute engine, regardless of the external system.

C.  

Query federation pushes SQL queries to the external system ' s compute layer.

D.  

Query federation requires data to be first converted to parquet format.

Discussion 0
Questions 14

An analyst needs to verify the data populated in a newly mapped data model object (DMO). They open the Query Editor within the Data 360 interface to perform a quick check of the records. What is the programming language the analyst must use to retrieve and view records from the DMO within this tool?

Options:

A.  

Salesforce Object Query Language (SOQL)

B.  

JavaScript Object Notation (JSON)

C.  

Apex Data Manipulation Language

D.  

Structured Query Language (SQL)

Discussion 0
Questions 15

What is the minimum requirement needed when using the Visual Insights Builder to create a calculated insight?

Options:

A.  

Joining on two or more data model objects

B.  

A SUM function

C.  

At least one measure and one dimension

D.  

A WHERE clause

Discussion 0
Questions 16

A Data 360 Consultant wants to ensure that every segment managed by multiple brand teams adheres to the same set of exclusion criteria that are updated on a monthly basis. What is the most efficient option to allow for this capability?

Options:

A.  

Create a segment and copy it for each brand.

B.  

Create, publish, and deploy a data kit.

C.  

Create a reusable container block with common criteria.

D.  

Create a nested segment.

Discussion 0
Questions 17

Cumulus Financial created a segment called High Investment Balance Customers. This is a foundational segment that includes several segmentation criteria the marketing team should consistently use. What should the Data 360 Consultant recommend to ensure this consistency when the team creates future, more refined segments?

Options:

A.  

Create new segments using nested segments.

B.  

Package High Investment Balance Customers in a data kit.

C.  

Create new segments by cloning High Investment Balance Customers.

D.  

Create a High Investment Balance calculated insight.

Discussion 0
Questions 18

A Data 360 Consultant created a calculated insight that can be seen when ' Segmenting On ' Individuals on the segmentation canvas but not Unified Individual. What is the reason for this?

Options:

A.  

The consultant doesn ' t have the correct permissions to see the calculated insight for Unified Individual segments.

B.  

The calculated insight is missing a relationship to the Unified Individual data model object (DMO).

C.  

The data space for the Unified Individual is different than the Individual data model object (DMO).

D.  

Calculated insights can ' t be used for the Unified Individual data model object (DMO).

Discussion 0
Questions 19

An organization wants to give users the ability to identify and select text attributes from a picklist of options. Which Data 360 feature should help with this use case?

Options:

A.  

Data harmonization

B.  

Value suggestion

C.  

Transformation formulas

D.  

Global picklists

Discussion 0
Questions 20

What is a key requirement for a flow to be able to act on Data 360 data in near real time using a data action?

Options:

A.  

The data action must be mapped to a platform event that the flow is subscribed to.

B.  

The Data 360 home instance must be in the same Salesforce CRM org.

C.  

The flow must be active and the user must have the Data 360 Marketing Admin permission.

D.  

The flow must be a screen flow embedded on the record page.

Discussion 0
Questions 21

A Data 360 Consultant is attempting to configure Data 360 in an existing Developer Pro sandbox that was refreshed prior to the organization purchasing Data 360 licenses. Although the consultant has the Data 360 Admin permission set assigned in production, they cannot see the Data 360 Setup menu or the Data Spaces configuration options in the sandbox. Which action should the consultant take to resolve this issue?

Options:

A.  

Refresh the sandbox immediately to pull the new metadata and license counts from production.

B.  

Navigate to Company Information in the sandbox and select Match Production Licenses.

C.  

Update the Contract Management settings in the sandbox to toggle the Data 360 Features switch to enabled.

D.  

Manually create the Data 360 Admin permission set in the sandbox to match the production configuration.

Discussion 0
Questions 22

A Data 360 Consultant is performing a source system inventory for Northern Trail Outfitters (NTO). During the review of the standard data model, the consultant identifies several business- specific fields in the source system that do not have a corresponding field in the standard data model objects (DMOs). Following best practices for mapping preparation, which action should the consultant take?

Options:

A.  

Extend the relevant standard DMOs by adding custom fields to accommodate the missing data.

B.  

Ignore the business-specific fields and map only the fields that exist in the standard DMOs.

C.  

Create a new custom DMO for every business-specific field identified in the source system.

D.  

Map the business-specific fields to the " Other " category to avoid modifying the standard model.

Discussion 0
Questions 23

In Data 360, which mechanism ensures different business units can use the same Data 360 home org while keeping their data and metadata logically separated, to meet governance or compliance requirements?

Options:

A.  

Use separate companion connections within the same data space

B.  

Use different permission sets within the same data space

C.  

Use separate data spaces for each business unit

D.  

Use separate objects per business unit with record-type filtering

Discussion 0
Questions 24

A customer has a requirement to receive a notification whenever an activation fails for a particular segment. Which feature should the Data 360 Consultant use to solution for this use case?

Options:

A.  

Activation alert

B.  

Flow

C.  

Dashboard

D.  

Report

Discussion 0
Questions 25

A global beverage company (data provider) and a sports media network (data consumer) are collaborating in a Data 360 clean room to identify high- value partnership opportunities. The parties decide to use the segment overlap use case template to determine how many of the beverage company ' s Premium Loyalty Members are also active subscribers of the sports network, without exposing raw personally identifiable information (PII). When configuring the segment overlap template, which requirement must be met to allow the results to be filtered by specific demographics like " Region " or " Age Group " in the final output?

Options:

A.  

The Region and Age Group fields must be set as foreign keys in the data model objects (DMOs) of both organizations.

B.  

Both parties must map their " Region " and " Age Group " data to a shared calculated insight before joining the clean room.

C.  

The Data 360 Consultant must configure a many-to-many relationship between the two search index data model objects (DMOs).

D.  

The data provider must include these additional fields as segmentation attributes within the use case template configuration.

Discussion 0
Questions 26

When preparing to build a predictive AI model in Einstein Studio using Data 360 data, which step is essential to ensure the model produces ethical and unbiased results?

Options:

A.  

Disabling all calculated insights before starting the training process

B.  

Ensuring the training dataset contains at least 10 million records

C.  

Auditing training data to identify which segments of the customer base are underrepresented

D.  

Using only unstructured data to prevent pattern recognition

Discussion 0
Questions 27

A user wants to be able to create a multi- dimensional metric to identify unified individual lifetime value (LTV). Which sequence of data model object (DMO) joins is necessary within the calculated insight to enable this calculation?

Options:

A.  

Sales Order > Unified Individual

B.  

Unified Individual > Individual > Sales Order

C.  

Sales Order > Individual > Unified Individual

D.  

Unified Individual > Unified Link Individual > Sales Order

Discussion 0
Questions 28

A data architect is using Change Sets to move a new set of data configurations between two Salesforce Data 360 environments. The architect has created a data kit in the source org that includes several new data streams and identity resolution rules. Which component type should the architect select when adding these to the outbound change set to ensure the configuration is successfully transferred?

Options:

A.  

Data Stream Configuration

B.  

Identity Resolution Ruleset

C.  

Data 360 Metadata Definition

D.  

Data Package Kit Definition

Discussion 0
Questions 29

How should a Data 360 Consultant modify attribute names to match a naming convention in Cloud File Storage targets?

Options:

A.  

Set preferred attribute names when configuring activation.

B.  

Update attribute names in the data stream configuration.

C.  

Use a formula field to update the field name in an activation.

D.  

Update field names in the data model object.

Discussion 0
Questions 30

When reporting on calculated insights in Salesforce, what is a critical limitation a Data 360 Consultant must keep in mind regarding data freshness?

Options:

A.  

The data reflects the state of the last time the insight was batch processed.

B.  

Calculated insights can only be reported on if they contain fewer than 2,000 total rows.

C.  

Insights are only available in reports if they have been " Activated " to a Marketing Cloud engagement.

D.  

Calculated insights are only updated once every 24 hours.

Discussion 0
Questions 31

A global ecommerce brand tasks a Data 360 Consultant with resolving duplicate customer records originating from a web portal, a mobile app, and a physical point-of-sale system. The goal is to ensure that a customer is recognized as the same individual across all three sources to provide a consistent service experience. Which feature should the consultant configure to achieve this outcome?

Options:

A.  

Matching rules within the Identity Resolution settings to link source records

B.  

Data transform logic to normalize naming conventions during the ingestion process

C.  

Partitioning strategies to separate data based on the original source system

D.  

Streaming insights to detect real-time changes in customer contact information

Discussion 0
Questions 32

A Data 360 Consultant is configuring an activation for a segment created from the Unified Individual object to be sent to a Loyalty Cloud activation target. They would like to include the Loyalty Program Tier for personalization, but this field is stored in a separate Loyalty Program Member data model object (DMO) that was not used in the initial segment filters. Which feature should the consultant use during the activation setup to include this external identifier in the exported payload?

Options:

A.  

Calculated insights to join the Loyalty Program Tier to the Unified Individual prior to segmentation

B.  

Contact point priority to rank the Loyalty Program Tier above the standard Individual ID

C.  

Activation membership to select the Loyalty Program Member DMO and its associated fields

D.  

Data stream mappings to re-map the Loyalty Program Tier as a secondary key on the Individual object

Discussion 0
Questions 33

Northern Trail Outfitters (NTO) has a machine learning (ML) model trained externally in Amazon SageMaker to predict customer churn, and wants to use that model ' s inference inside Data 360 without duplicating data. What should NTO do to achieve this?

Options:

A.  

Use built-in Data 360 Calculated Insights.

B.  

Consume the predictions from the external platform as a data lake object (DLO).

C.  

Connect the trained model in Data 360 in Bring Your Own Model (BYOM).

D.  

Use an out-of-the-box Einstein Studio customer churn predictive model.

Discussion 0
Questions 34

Northern Trail Outfitters wants to enable Suggested Values for several attributes in the Data Model to assist marketers in the segment canvas. One of the attributes being considered is Secondary Product Code, which currently contains 5,000 distinct values.

What should a Data 360 Consultant consider before enabling value suggestions for this specific attribute?

Options:

A.  

The feature only displays the first 1,000 distinct values, which may lead to incomplete results for the user.

B.  

Suggested values will fail to load if the attribute contains more than 500 unique entries.

C.  

The system requires a custom streaming data transform to refresh values for high-cardinality attributes.

D.  

Value suggestions are only available for attributes that have been mapped to the Engagement category.

Discussion 0