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Salesforce Certified Data Architect (SP23) Question and Answers

Salesforce Certified Data Architect (SP23)

Last Update Apr 25, 2024
Total Questions : 257

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Questions 1

All accounts and opportunities are created in Salesforce. Salesforce is integrated with three systems:

• An ERP system feeds order data into Salesforce and updates both Account and Opportunity records.

• An accounting system feeds invoice data into Salesforce and updates both Account and Opportunity records.

• A commission system feeds commission data into Salesforce and updates both Account and Opportunity records.

How should the architect determine which of these systems is the system of record?

Options:

A.  

Account and opportunity data originates in Salesforce, and therefore Salesforce is the system of record.

B.  

Whatever system updates the attribute or object should be the system of record for that field or object.

C.  

Whatever integration data flow runs last will, by default, determine which system is the system of record.

D.  

Data flows should be reviewed with the business users to determine the system of record per object or field.

Discussion 0
Questions 2

Universal Containers (UC) is in the process of selling half of its company. As part of this split, UC's main Salesforce org will be divided into two org:org A and org B, UC has delivered these requirements to its data architect

1. The data model for Org B will drastically change with different objects, fields, and picklist values.

2. Three million records will need to be migrated from org A to org B for compliance reasons.

3. The migrate will need occur within the next two month, prior to be split.

Which migrate strategy should a data architect use to successfully migrate the date?

Options:

A.  

use as ETL tool to orchestrate the migration.

B.  

Use Data Loader for export and Data Import Wizard for import

C.  

Write a script to use the Bulk API

D.  

Use the Salesforces CLI to query, export, and import

Discussion 0
Questions 3

UC has a requirement to migrate 100 million order records from a legacy ERP application into the salesforce platform. UC does not have any requirements around reporting on the migrated data.

What should a data architect recommend to reduce the performance degradation of the platform?

Options:

A.  

Create a custom object to store the data.

B.  

Use a standard big object defined by salesforce.

C.  

Use the standard “Order” object to store the data.

D.  

Implement a custom big object to store the data.

Discussion 0
Questions 4

To avoid creating duplicate Contacts, a customer frequently uses Data Loader to upsert Contact records into Salesforce. What common error should the data architect be aware of when using upsert?

Options:

A.  

Errors with duplicate external Id values within the same CSV file.

B.  

Errors with records being updated and inserted in the same CSV file.

C.  

Errors when a duplicate Contact name is found cause upsert to fail.

D.  

Errors with using the wrong external Id will cause the load to fail.

Discussion 0
Questions 5

DreamHouse Realty has 15 million records in the Order_c custom object. When running a bulk query, the query times out.

What should be considered to address this issue?

Options:

A.  

Tooling API

B.  

PK Chunking

C.  

Metadata API

D.  

Streaming API

Discussion 0
Questions 6

Universal Containers has two systems. Salesforce and an on -premise ERP system. An architect has been tasked with copying Opportunity records to the ERP once they reach a Closed/Won Stage. The Opportunity record in the ERP system will be read-only for all fields copied in from Salesforce. What is the optimal real-time approach that achieves this solution?

Options:

A.  

Implement a Master Data Management system to determine system of record.

B.  

Implement a workflow rule that sends Opportunity data through Outbound Messaging.

C.  

Have the ERP poll Salesforce nightly and bring in the desired Opportunities.

D.  

Implement an hourly integration to send Salesforce Opportunities to the ERP system.

Discussion 0
Questions 7

Northern Trail Outfitters (NTO) has implemented Salesforce for its sales users. The opportunity management in Saiesforce Is implemented as follows:

1. Sales users enter their opportunities in Salesforce for forecasting and reporting purposes.

2. NTO has a product pricing system (PPS) that is used to update the Opportunity Amount field on opportunities on a daily basis.

3. PPS is the trusted source within NTO for Opportunity Amount.

4. NTO uses Opportunity Forecast for its sales planning and management.

Sales users have noticed that their updates to the Opportunity Amount field are overwritten when PPS updates their opportunities.

How should a data architect address this overwriting issue?

Options:

A.  

Create a custom field for Opportunity amount that PSS updates separating the field sales user updates.

B.  

Change PSS integration to update only Opportunity Amount field when the value is null.

C.  

Change Opportunity Amount field access to Read Only for sales users field-level security.

D.  

Create a custom field for Opportunity amount that sales users update separating the field that PPS updates.

Discussion 0
Questions 8

A customer wants to maintain geographic location information including latitude and longitude in a custom object. What would a data architect recommend to satisfy this requirement?

Options:

A.  

Create formula fields with geolocation function for this requirement.

B.  

Create custom fields to maintain latitude and longitude information

C.  

Create a geolocation custom field to maintain this requirement

D.  

Recommend app exchange packages to support this requirement.

Discussion 0
Questions 9

Universal Containers (UC) has an open sharing model for its Salesforce users to allow all its Salesforce internal users to edit all contacts, regardless of who owns the contact. However, UC management wants to allow only the owner of a contact record to delete that contact. If a user does not own the contact, then the user should not be allowed to delete the record. How should the architect approach the project so that the requirements are met?

Options:

A.  

Create a "before delete" trigger to check if the current user is not the owner.

B.  

Set the Sharing settings as Public Read Only for the Contact object.

C.  

Set the profile of the users to remove delete permission from the Contact object.

D.  

Create a validation rule on the Contact object to check if the current user is not the owner.

Discussion 0
Questions 10

What is an advantage of using Custom metadata type over Custom setting?

Options:

A.  

Custom metadata records are not copied from production to sandbox.

B.  

Custom metadata types are available for reporting.

C.  

Custom metadata records are deployable using packages.

D.  

Custom metadata records are editable in Apex.

Discussion 0
Questions 11

Universal Containers has a rollup summary field on account to calculate the number of contacts associated with an account. During the account load, Salesforce is throwing an "UNABLE _TO_LOCK_ROW" error.

Which solution should a data architect recommend to resolve the error?

Options:

A.  

Defer rollup summary field calculation during data migration.

B.  

Perform a batch job in serial mode and reduce the batch size.

C.  

Perform a batch job in parallel mode and reduce the batch size.

D.  

Leverage Data Loader's platform API to load data.

Discussion 0
Questions 12

Universal Containers wants to automatically archive all inactive Account data that is older than 3 years. The information does not need to remain accessible within the application. Which two methods should be recommended to meet this requirement? Choose 2 answers

Options:

A.  

Use the Force.com Workbench to export the data.

B.  

Schedule a weekly export file from the Salesforce UI.

C.  

Schedule jobs to export and delete using an ETL tool.

D.  

Schedule jobs to export and delete using the Data Loader.

Discussion 0
Questions 13

Universal Containers (UC) is implementing Salesforce and will be using Salesforce to track customer complaints, provide white papers on products, and provide subscription based support.

Which license type will UC users need to fulfill UC's requirements?

Options:

A.  

Sales Cloud License

B.  

Lightning Platform Starter License

C.  

Service Cloud License

D.  

Salesforce License

Discussion 0
Questions 14

A large multinational B2C Salesforce customer is looking to implement their distributor management application is Salesforce. the application has the following capabilities:

1.Distributor create sales order in salesforce

2.Sales order are based on product prices applicable to their region

3. Sales order are closed once they are fulfilled

4. It is decided to maintain the order in opportunity object

How should the data architect model this requirement?

Options:

A.  

Create lookup to Custom Price object and share with distributors.

B.  

Configure price Books for each region and share with distributors.

C.  

Manually update Opportunities with Prices application to distributors.

D.  

Add custom fields in Opportunity and use triggers to update prices.

Discussion 0
Questions 15

NTO need to extract 50 million records from a custom object everyday from its Salesforce org. NTO is facing query timeout issues while extracting these records.

What should a data architect recommend in order to get around the time out issue?

Options:

A.  

Use a custom auto number and formula field and use that to chunk records while extracting data.

B.  

The REST API to extract data as it automatically chunks records by 200.

C.  

Use ETL tool for extraction of records.

D.  

Ask SF support to increase the query timeout value.

Discussion 0
Questions 16

Get Cloudy Consulting needs to evaluate the completeness and consistency of contact information in Salesforce. Their sales reps often have incomplete information about their accounts and contacts. Additionally, they are not able to interpret the information in a consistent manner. Get Cloudy Consulting has identified certain ""key"" fields which are important to their sales reps.

What are two actions Get Cloudy Consulting can take to review their data for completeness and consistency? (Choose two.)

Options:

A.  

Run a report which shows the last time the key fields were updated.

B.  

Run one report per key field, grouped by that field, to understand its data variability.

C.  

Run a report that shows the percentage of blanks for the important fields.

D.  

Run a process that can fill in default values for blank fields.

Discussion 0
Questions 17

Salesforce is being deployed in Ursa Major Solar's disparate, multi-system ERP environment. Ursa major Solar wants to maintain data synchronization between systems.

Which two techniques should be used to achieve this goal? (Choose two.)

Options:

A.  

Integrate Salesforce with the ERP environment.

B.  

Utilize workbench to update files within systems.

C.  

Utilize an MDM strategy to outline a single source of truth.

D.  

Build synchronization reports and dashboards.

Discussion 0
Questions 18

Northern Trail Outfitters has these simple requirements for a data export process:

File format should be in CSV.

Process should be scheduled and run once per week.

The expert should be configurable through the Salesforce UI.

Which tool should a data architect leverage to accomplish these requirements?

Options:

A.  

Bulk API

B.  

Data export wizard

C.  

Third-party ETL tool

D.  

Data loader

Discussion 0
Questions 19

Northern Trail Outfitter has implemented Salesforce for its associates nationwide, Senior management is concerned that the executive dashboard are not reliable for their real-time decision-making. On analysis , the team the following issues with data entered in Salesforce.

Information in certain records is incomplete.

Incorrect entry in certain fields causes records to be excluded in report fitters.

Duplicate entries cause incorrect counts.

Which three steps should a data architect recommend to address the issues?

Options:

A.  

Periodically export data to cleanse data and import them back into Salesforce for executive reports.

B.  

Build a sales data warehouse with purpose-build data marts for dashboards and senior management reporting.

C.  

Explore third-party data providers to enrich and augment information entered in salesforce.

D.  

Leverage Salesforce features, such as validate rules, to avoid incomplete and incorrect records.

E.  

design and implement data-quality dashboard to monitor and act on records that are incomplete or incorrect

Discussion 0
Questions 20

Universal Containers has defined a new Data Quality Plan for their Salesforce data and wants to know how they can enforce it throughout the organization. Which two approaches should an architect recommend to enforce this new plan?

Choose 2 answers

Options:

A.  

Schedule a weekly dashboard displaying records that are missing information to be sent to managers for review.

B.  

Use Workflow, Validation Rules, and Force.com code (Apex) to enforce critical business processes.

C.  

Schedule reports that will automatically catch duplicates and merge or delete the records every week.

D.  

Store all data in an external system and set up an integration to Salesforce for view -only access.

Discussion 0
Questions 21

Universal Containers (UC) is concerned about the accuracy of their Customer information in Salesforce. They have recently created an enterprise-wide trusted source MDM for Customer data which they have certified to be accurate. UC has over 20 million unique customer records in the trusted source and Salesforce. What should an Architect recommend to ensure the data in Salesforce is identical to the MDM?

Options:

A.  

Extract the Salesforce data into Excel and manually compare this against the trusted source.

B.  

Load the Trusted Source data into Salesforce and run an Apex Batch job to find difference.

C.  

Use an AppExchange package for Data Quality to match Salesforce data against the Trusted source.

D.  

Leave the data in Salesforce alone and assume that it will auto-correct itself over time.

Discussion 0
Questions 22

UC migrating 100,000 Accounts from an enterprise resource planning (ERP) to salesforce and is concerned about ownership skew and performance.

Which 3 recommendations should a data architect provide to prevent ownership skew?

Choose 3 answers:

Options:

A.  

Assigned a default user as owner of accounts, and assign role in hierarchy.

B.  

Keep users out of public groups that can be used as the source for sharing rules.

C.  

Assign a default user as owner of account and do not assign any role to default user.

D.  

Assign “view all” permission on profile to give access to account.

E.  

Assign a default user as owner of accounts and assigned top most role in hierarchy.

Discussion 0
Questions 23

Universal Containers wants to develop a dashboard in Salesforce that will allow Sales Managers to do data exploration using their mobile device (i.e., drill down into sales-related data) and have the possibility of adding ad-hoc filters while on the move. What is a recommended solution for building data exploration dashboards in Salesforce?

Options:

A.  

Create a Dashboard in an external reporting tool, export data to the tool, and add link to the dashboard in Salesforce.

B.  

Create a Dashboard in an external reporting tool, export data to the tool, and embed the dashboard in Salesforce using the Canval toolkit.

C.  

Create a standard Salesforce Dashboard and connect it to reports with the appropriate filters.

D.  

Create a Dashboard using Analytics Cloud that will allow the user to create ad-hoc lenses and drill down.

Discussion 0
Questions 24

US has released a new disaster recovery (DR)policy that states that cloud solutions need a business continuity plan in place separate from the cloud providers built in data recovery solution.

Which solution should a data architect use to comply with the DR policy?

Options:

A.  

Leverage a 3rd party tool that extract salesforce data/metadata and stores the information in an external protected system.

B.  

Leverage salesforce weekly exports, and store data in Flat files on a protected system.

C.  

Utilize an ETL tool to migrate data to an on-premise archive solution.

D.  

Write a custom batch job to extract data changes nightly, and store in an external protected system.

Discussion 0
Questions 25

NTO (Northern Trail Outlets) has a complex Salesforce org which has been developed over past 5 years. Internal users are complaining abt multiple data issues, including incomplete and duplicate data in the org. NTO has decided to engage a data architect to analyze and define data quality standards.

Which 3 key factors should a data architect consider while defining data quality standards? Choose 3 answers:

Options:

A.  

Define data duplication standards and rules

B.  

Define key fields in staging database for data cleansing

C.  

Measure data timeliness and consistency

D.  

Finalize an extract transform load (ETL) tool for data migration

E.  

Measure data completeness and accuracy

Discussion 0
Questions 26

Developers at Universal Containers need to build a report for the business which displays Accounts opened in the past year grouped by industry. This report will also include information from contacts, opportunities, and orders. There are several million Accounts in the system. Which two options should be recommended to make this report perform well and satisfy the business need?

Options:

A.  

Use triggers to populate denormalized related fields on the Account.

B.  

Use an indexed data field with bounded data filters.

C.  

Use Formula fields to surface information I related entities on the report.

D.  

Use unbounded date ranges to filter the report.

Discussion 0
Questions 27

Universal Containers (UC) uses Salesforce for tracking opportunities (Opportunity). UC uses an internal ERP system for tracking deliveries and invoicing. The ERP system supports SOAP API and OData for bi-directional integration between Salesforce and the ERP system. UC has about one million opportunities. For each opportunity, UC sends 12 invoices, one per month. UC sales reps have requirements to view current invoice status and invoice amount from the opportunity page. When creating an object to model invoices, what should the architect recommend, considering performance and data storage space?

Options:

A.  

Use Streaming API to get the current status from the ERP and display on the Opportunity page.

B.  

Create an external object Invoice _x with a Lookup relationship with Opportunity.

C.  

Create a custom object Invoice _c with a master -detail relationship with Opportunity.

D.  

Create a custom object Invoice _c with a Lookup relationship with Opportunity.

Discussion 0
Questions 28

(NTO) has multiple salesforce orgs based on geographical reports (AMER, EMEA, APAC). NTO products are in the AMER org and need to be created in the EMEA and APAC after the products are approved.

Which two features should a data architect recommend to share records between salesforce orgs? Choose 2.

Options:

A.  

Change data capture (CDC)

B.  

Salesforce connect.

C.  

Federation search

D.  

Salesforce 2 Salesforce

Discussion 0
Questions 29

Universal Containers (UC) requires 2 years of customer related cases to be available on SF for operational reporting. Any cases older than 2 years and upto 7 years need to be available on demand to the Service agents. UC creates 5 million cases per yr.

Which 2 data archiving strategies should a data architect recommend? Choose 2 options:

Options:

A.  

Use custom objects for cases older than 2 years and use nightly batch to move them.

B.  

Sync cases older than 2 years to an external database, and provide access to Service agents to the database

C.  

Use Big objects for cases older than 2 years, and use nightly batch to move them.

D.  

Use Heroku and external objects to display cases older than 2 years and bulk API to hard delete from Salesforce.

Discussion 0
Questions 30

North Trail Outfitters (NTO) operates a majority of its business from a central Salesforce org, NTO also owns several secondary orgs that the service, finance, and marketing teams work out of, At the moment, there is no integration between central and secondary orgs, leading to data-visibility issues.

Moving forward, NTO has identified that a hub-and-spoke model is the proper architect to manage its data, where the central org is the hub and the secondary orgs are the spokes.

Which tool should a data architect use to orchestrate data between the hub org and spoke orgs?

Options:

A.  

A middleware solution that extracts and distributes data across both the hub and spokes.

B.  

Develop custom APIs to poll the hub org for change data and push into the spoke orgs.

C.  

Develop custom APIs to poll the spoke for change data and push into the org.

D.  

A backup and archive solution that extracts and restores data across orgs.

Discussion 0
Questions 31

Universal Containers (UC) has a Salesforce instance with over 10.000 Account records. They have noticed similar, but not identical. Account names and addresses. What should UC do to ensure proper data quality?

Options:

A.  

Use a service to standardize Account addresses, then use a 3rd -party tool to merge Accounts based on rules.

B.  

Run a report, find Accounts whose name starts with the same five characters, then merge those Accounts.

C.  

Enable Account de -duplication by creating matching rules in Salesforce, which will mass merge duplicate Accounts.

D.  

Make the Account Owner clean their Accounts' addresses, then merge Accounts with the same address.

Discussion 0
Questions 32

Cloud Kicks needs to purge detailed transactional records from Salesforce. The data should be aggregated at a summary level and available in Salesforce.

What are two automated approaches to fulfill this goal? (Choose two.)

Options:

A.  

Third-party Integration Tool (ETL)

B.  

Schedulable Batch Apex

C.  

Third-party Business Intelligence system

D.  

Apex Triggers

Discussion 0
Questions 33

Universal Containers (UC) has a Salesforce org with multiple automated processes defined for group membership processing, UC also has multiple admins on staff that perform manual adjustments to the role hierarchy. The automated tasks and manual tasks overlap daily, and UC is experiencing "lock errors" consistently.

What should a data architect recommend to mitigate these errors?

Options:

A.  

Enable granular locking.

B.  

Remove SOQL statements from Apex Loops.

C.  

Enable sharing recalculations.

D.  

Ask Salesforce support for additional CPU power.

Discussion 0