Certified in Transformation for Supply Chain (CTSC)
Last Update May 18, 2024
Total Questions : 151
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Which stage of the supply chain five-stage maturity model corresponds to having practices and processes better defined, some integration across supply chain functions, and limited integration with
other functions and with supply chain partners?
When developing supply chain performance objectives and aligning the performance drivers to the strategic plan, the initial steps in the workflow include:
Which supply chain model can handle high demand during peak season and quickly adjust to a lean period with low demand?
On which type of waste does just-in-time (JIT) manufacturing have the largest impact?
A smartphone manufacturer is able to track the ways people using its devices navigate social media. As a result, the manufacturer has included renaming and regrouping of default social media
apps in its latest major update. From a digital supply chain perspective, this is an example of:
One of the most important steps that leadership can take in developing talent for a digital supply chain transformation process is to:
For an organization considering supply chain transformation, what is the main reason to evaluate current sales and operations planning (S&OP) processes?
A manufacturing company has identified a bottleneck in the production process that is affecting product quality and customer satisfaction. Which of the following total quality management (TQM)
principles would be most relevant to address this issue?
An aerospace company deploying a design for quality supply chain process would benefit most from which of the following supply chain technologies?
When performing a review of a SCOR level 3 process from beginning to end, which of the following steps should be taken?
During the digital transformation planning process, a company distributed surveys and found that customers wanted a more detailed order status process. The company added online status
information capability to their website and sent a customer satisfaction survey to customers after they received the product. This addition helped increase their customer base and repeat business.
This is an example of the successful use of:
According to the strategy hierarchy, which of the following strategies harmonizes plans to improve competencies of an organization as a whole?
The most effective way to communicate the specifics of a planned supply chain transformation includes which of the following activities?
A company seeks to reduce the time between identifying shifts in demand and changing its manufacturing schedule. According to the Digital Capabilities Model (DCM), which digital discipline area within the Demand Planning and Management capability is most directly involved in this objective?
Sharing the visibility on change management progress by team can help the enterprise to:
A company is experiencing persistently high costs of poor quality in the supply base. What is the best approach to reduce those costs?
Which of the following steps should be completed before determining training needs?
ISO 14001 outlines the management system requirements for which of the following areas?
A customer is purchasing a new cell phone, and the sales representative convinces the customer to buy a case to protect the phone. The customer representative has engaged in:
Implementing electronic data interchange (EDI) can provide benefit in establishing business relationships with suppliers by:
When tasked with developing a transformational supply chain strategy, it is important to start with:
Where are Transform and Return costs often captured in the supply chain, respectively?
When designing a new demand-driven supply chain, at what point should available technologies be evaluated?
What type of risk considers the possibility of a failure of inbound materials that renders a provider unable to meet customer demand within anticipated costs, within a stated time frame, or in a way
that does not cause threats to customer safety?
Which of the following infrastructure elements of the supply chain information system have a significant impact on supply chain transformation?
A company implements a new enterprise resource planning (ERP) system in 5 different regions globally. During ERP deployment, the company realizes that one region structures the product
hierarchy significantly differently than the other four regions. What step did this company omit in transforming management?
The best way to identify misalignments during the planning process of the transformation is to verify the alignment of the supply chain with the:
Which of the following entry criteria must be met before initiating a supply chain transformation project?
Which of the following roles does a change agent involved in supply chain transformation most likely play?
Which of the following capabilities is most important for an organization undertaking digital supply chain transformation to reduce its reaction time for responding to changing demand?
A firm wants to update its supply chain network design to enable auto re-sizing based on changes in product flow within the network. This update will place the firm at what stage in the Capability
Maturity Model within Supply Network Design?
A widget manufacturing company wants to embark on a digital supply chain transformation journey. Which of the following activities should the company's leadership focus on in the beginning?
Which of the following performance measures describes the organization's ability to quickly adapt its strategic transformation response to demand and/or supply shocks?
As a key performance indicator (KPI) for process governance, the capacity indicator measures the:
A company receives customer complaints that their inquiries are being forwarded multiple times to different departments, but customers still could not reach the right department for resolution. What
is the most appropriate activity to identify the gap?
In order to determine the appropriate level of cybersecurity practices necessary for an organization, the company should:
An organization studying its strategic environment for establishing the scope of its supply chain transformation project must first create a:
After setting improvement priorities on the basis of strategic objectives, what is the next step when approaching supply chain transformation challenges?
Which of the following areas are most pertinent for leadership to focus on while developing a roadmap for supply chain transformation?
In the SCOR model, the analysis of indicators of supply chain's performance from level 1 through 3 is referred to as:
TESTED 18 May 2024
