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Certified Technology Specialist Question and Answers

Certified Technology Specialist

Last Update Jul 15, 2025
Total Questions : 254

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Questions 1

Ambient noise PRIMARILY affects desired sound by

Options:

A.  

enhancing it.

B.  

canceling it out.

C.  

interfering with it.

D.  

complementing it.

Discussion 0
Questions 2

When considering the security of AV equipment residing on the client network, what is the MOST important step to take to keep the equipment safe from hackers before connecting the equipment to the network?

Options:

A.  

assign an isolated subnet

B.  

change the default passwords

C.  

lock out the front panel buttons

D.  

mount the equipment to the rack with security screws

Discussion 0
Questions 3

The purchaser in an AV solutions firm has a key role to play in the area of

Options:

A.  

estimating manpower availability and scheduling.

B.  

coordinating project documentation and commissioning.

C.  

communicating with vendors and internal staff members.

D.  

reviewing the customer needs analysis to determine best solutions.

Discussion 0
Questions 4

The MOST important information to come away with from an initial site survey is the

Options:

A.  

key decision maker.

B.  

final budget for the entire project.

C.  

overall scope AV solution needed.

D.  

manufacturers which will be used in the AV system.

Discussion 0
Questions 5

An event planner for a banquet surrounding a swimming pool has requested that the pool be lit in the client’s colors using underwater lighting. What does the technician need to consider?

Options:

A.  

the IP rating of the fixtures

B.  

access to a grounded power supply

C.  

whether the installing technicians are PADI certified

D.  

the ability to physically secure the fixtures underwater

Discussion 0
Questions 6

When discussing a proposed audiovisual project with a new customer, it is important for the salesperson to FIRST

Options:

A.  

conduct a survey of end users to determine the project goals.

B.  

prepare a detailed layout of the equipment and cabling requirements.

C.  

identify the key decision makers and stakeholders in the client's organization.

D.  

consult with the project manager to determine the availability of staff to complete the installation.

Discussion 0
Questions 7

Which type of contract involves ongoing support for an AV system, regardless of the age of the facility or who did the initial installation?

Options:

A.  

system warranty

B.  

service agreement

C.  

manufacturer warranty

D.  

preventive maintenance

Discussion 0
Questions 8

The color of a light wave is determined by the

Options:

A.  

ambient temperature.

B.  

polarization.

C.  

frequency.

D.  

amplitude.

Discussion 0
Questions 9

Which section of the Ohm's Law chart would you use to calculate watts? Select the coned quadrant.

Options:

Discussion 0
Questions 10

Before confirming an anticipated completion date with the customer, it is MOST important to

Options:

A.  

double check the floor finishes.

B.  

ensure the date is not a holiday.

C.  

ensure no components are backordered.

D.  

create the system maintenance schedule.

Discussion 0
Questions 11

The functionality of an audio system is often reduced to what three easily understood concepts?

Options:

A.  

Intelligibility, bass, stability

B.  

Reverberation, depth, stability

C.  

Intelligibility, loudness, warmth

D.  

Intelligibility, loudness, stability

Discussion 0
Questions 12

What device should be used to send a single video signal to several monitors?

Options:

A.  

Matrix mixer

B.  

Passive switcher

C.  

Frame synchronizer

D.  

Distribution amplifier

Discussion 0
Questions 13

Which of the following is an example of PPE?

Options:

A.  

fiberglass ladder

B.  

high visibility vest

C.  

virtual reality headset

D.  

company branded polo

Discussion 0
Questions 14

What is a common vulnerability in a networked AV System?

Options:

A.  

open ports

B.  

using IPv6

C.  

static IP address

D.  

strong passwords

Discussion 0
Questions 15

A full range reinforcement system will TYPICALLY have a frequency response of:

Options:

A.  

10 Hz to 100 Hz

B.  

100 Hz to 2000 Hz

C.  

100 Hz to 15000 Hz

D.  

1000 Hz to 15000 Hz

Discussion 0
Questions 16

When specifying a paging system for a large building, what kind of speaker system should be recommended?

Options:

A.  

near field

B.  

line array

C.  

direct coupled

D.  

constant voltage

Discussion 0
Questions 17

Every item in a room has some acoustic absorption or reflection characteristics. The level of sound absorbed is MOST affected by

Options:

A.  

distance from the sound source.

B.  

ambient sound in the system location.

C.  

relative loudness of the source material.

D.  

frequency and direction of the source.

Discussion 0
Questions 18

A newly installed AV system is experiencing intermittent loss of video on one display. What is the FIRST step the technician should take?

Options:

A.  

Replace the display

B.  

Swap the video source

C.  

Check cable connections

D.  

Update firmware on the switcher

Discussion 0
Questions 19

Which document identifies who is responsible for each part of the system delivery, including schedule and scope?

Options:

A.  

Scope of work

B.  

Project charter

C.  

Statement of work

D.  

Responsibility matrix

Discussion 0
Questions 20

Which of these symbols is generally used to represent a network?

Options:

A.  

A

B.  

B

C.  

C

D.  

D

Discussion 0
Questions 21

The bending or changing direction of a light ray as it passes through material is called

Options:

A.  

scattering.

B.  

refraction.

C.  

reflection.

D.  

dispersion.

Discussion 0
Questions 22

What is a MAIN benefit of an externally managed AV/IT service?

Options:

A.  

reduce costs for business-software

B.  

complete outsourcing of the AV/IT department

C.  

on-demand availability of computer system resources

D.  

cost reduction in operations through clear responsibilities

Discussion 0
Questions 23

Which document is used to clarify a project design issue?

Options:

A.  

change order

B.  

progress report

C.  

request for change

D.  

request for Information

Discussion 0
Questions 24

What are the dimensions of UHD resolution?

Options:

A.  

2560 x 1440 pixels

B.  

3840 x 2160 pixels

C.  

2048 x 1080 pixels

D.  

4096 x 2160 pixels

Discussion 0
Questions 25

When comparing two products and trying to decide which product to use, what is the FIRST thing that should be reviewed?

Options:

A.  

price

B.  

product reliability

C.  

equipment lead times

D.  

product specifications

Discussion 0
Questions 26

When conducting an analysis of the customer's needs, the integrator should:

Options:

A.  

Keep in mind vendor promotions

B.  

Recommend future proof solutions

C.  

Have a pre-visualized design in mind

D.  

Fill in missing information with the help of the end user

Discussion 0
Questions 27

A task cannot begin before another task is completed. How is this described in a project task schedule?

Options:

A.  

requirement

B.  

dependency

C.  

consequence

D.  

determination

Discussion 0
Questions 28

Network Quality of Service (QoS) is defined as

Options:

A.  

the ability to prioritize the traffic in the network system.

B.  

the ability to set the quantity of stations connected via the network.

C.  

the ability to remotely manage network switches, routers and hubs via the network connection.

D.  

a feature allowing the network administrator to monitor who is connected to the network at any given time.

Discussion 0
Questions 29

Maintaining AV operations includes which of the following?

Options:

A.  

conforming to DISCAS

B.  

measuring system SPL

C.  

updating control system firmware

D.  

comparing NAG and PAG calculations

Discussion 0
Questions 30

When should preventive maintenance be undertaken?

Options:

A.  

when a projector lamp has failed

B.  

after a customer has reported a system failure

C.  

when there is more than one failure in the system

D.  

at scheduled times independent of system failures

Discussion 0
Questions 31

When is the optimal time to conduct training of end users in a new AV installation?

Options:

A.  

after all participants have reviewed equipment manuals

B.  

when all users of the facility can be trained at the same time

C.  

at the time of system handover with accompanying user guides

D.  

during installation so that the system can be configured and modified in line with the user's knowledge

Discussion 0
Questions 32

The BEST way to ensure that a project is on budget is to

Options:

A.  

calculate the number of calendars days remaining to completion.

B.  

visit the job site and determine the percentage of work completed.

C.  

ask the installation team to estimate remaining work to completion.

D.  

review accrued labor and material costs against remaining work.

Discussion 0
Questions 33

A university has equipped all of its theatres with laser projectors. The maintenance department should schedule

Options:

A.  

lamp and filter changes every six months.

B.  

cleaning and focus checks every six months.

C.  

remote monitoring and replace equipment at end of life.

D.  

no inspections, as they are maintenance free and replace equipment at end of life.

Discussion 0
Questions 34

Preventive maintenance is best described as maintenance that is carried out:

Options:

A.  

At predetermined intervals

B.  

Following detection of an anomaly

C.  

On the equipment for performance monitoring

D.  

By integrating analysis, measurement and periodic test activities

Discussion 0
Questions 35

A customer wants to set up a new digital classroom and has approached the integrator for a quote. What is the BEST way to understand the customer's needs before creating the quote?

Options:

A.  

invite the customer to similar installs

B.  

inform the customer of new technologies

C.  

invite the customer to the office for a meeting

D.  

have a manufacturer representative visit the customer

Discussion 0
Questions 36

As a project manager, daily or weekly updates from the____are MOST USEFUL when trying to make sure a job comes in on time and on budget.

Options:

A.  

installer

B.  

customer

C.  

employer

D.  

consultant

Discussion 0
Questions 37

A cardioid subwoofer array uses delay, equalization, and

Options:

A.  

gating.

B.  

polarity.

C.  

phase shift.

D.  

compression.

Discussion 0
Questions 38

When an audio device can no longer accurately reproduce the audio signal, It is called

Options:

A.  

feedback.

B.  

dithering.

C.  

distortion.

D.  

saturation.

Discussion 0
Questions 39

The architect states that the project is in the pre-design phase. This would indicate that

Options:

A.  

construction is about to commence.

B.  

a needs analysis should be requested.

C.  

the reflected ceiling plan has been approved.

D.  

the control system is ready for implementation.

Discussion 0
Questions 40

A schedule is being created for a project. Which of these factors will have the MOST impact on the calculations?

Options:

A.  

labor hours

B.  

inventory

C.  

blueprints

D.  

cost of materials

Discussion 0
Questions 41

When evaluating site conditions for an AV project that requires a free-standing rack that is 49 RU or taller, the condition that will force assembly on site instead of building the rack in the shop and delivering it fully assembled is when the:

Options:

A.  

Lighting is better onsite

B.  

Elevator/lift is only 7 feet [2.13 meters] tall

C.  

Room is only accessible after normal working hours

D.  

Construction dumpster is located close to the loading dock

Discussion 0
Questions 42

A client setting terms for "tire protection of existing conditions" would most likely apply to which of tire following project types?

Options:

A.  

New construction

B.  

A technology refresh

C.  

A prefabricated building

D.  

Expansion of an existing building

Discussion 0
Questions 43

When designing an AVB system, ensuring that these are AVB compliant is critical.

Options:

A.  

displays

B.  

loudspeakers

C.  

microphone cables

D.  

network electronics

Discussion 0
Questions 44

During a site survey, a sound pressure level (SPL) meter can be used for measuring

Options:

A.  

the room acoustics.

B.  

the ambient noise level.

C.  

the efficiency of the amplification.

D.  

distance to existing loudspeakers.

Discussion 0
Questions 45

What is the MAIN difference between OLED displays and LCD displays?

Options:

A.  

Luminosity

B.  

Higher brightness

C.  

Self-emitting light source

D.  

Determined screen shape

Discussion 0
Questions 46

What results from connecting a computer to the network using DHCP?

Options:

A.  

Access to router

B.  

A static IP address

C.  

A dynamic IP address

D.  

Password to get into the network

Discussion 0
Questions 47

The owner is looking for an audio solution for staff meetings. Which question is MOST important to ask to ensure a functioning system?

Options:

A.  

Are there any remote participants?

B.  

Will you use displays or a projector?

C.  

Do you want handheld or lapel mics?

D.  

Would you like ceiling or surface mount speakers?

Discussion 0
Questions 48

The purpose of the system performance verification process is to:

Options:

A.  

Conclude the installation phase and close out the project.

B.  

Allow the AV contractor to send the final invoice for the project.

C.  

Ensure the AV system meets substantial completion requirements.

D.  

Provide a means for the AV contractor to objectively demonstrate the AV system meets performance criteria.

Discussion 0
Questions 49

Based on this image, what is the aspect ratio for WUXGA?

Options:

A.  

1.6:1

B.  

1.78:1

C.  

1.85:1

D.  

2.35:1

Discussion 0
Questions 50

Which of the following is the MOST SUITABLE security method for a small portable projector?

Options:

A.  

cable lock

B.  

security screws

C.  

adjustable mount

D.  

Nylock nuts and bolts

Discussion 0
Questions 51

When doing a site survey for the installation of a large LED video wall, what is MOST important to consider?

Options:

A.  

Wall color

B.  

Wall finish

C.  

Ceiling height

D.  

Ceiling material

Discussion 0
Questions 52

A teacher asks about obtaining portable, powered speakers they can use for rehearsals in a variety of locations around their school. What information MUST be obtained to recommend an appropriate solution?

Options:

A.  

the height of the ceiling

B.  

the source(s) of the audio

C.  

the users of the audio equipment

D.  

the amount of experience the teacher has with audio equipment

Discussion 0
Questions 53

Knowledge of the overall room function as envisioned by the client provides a

Options:

A.  

budget range for the project.

B.  

design concept to give to the architect.

C.  

list of major system components for the space.

D.  

starting point for determining the space AV needs.

Discussion 0
Questions 54

When doing a site survey, it is MOST IMPORTANT to consider the client's

Options:

A.  

budget.

B.  

timeline.

C.  

expectations.

D.  

knowledge of technology.

Discussion 0
Questions 55

A new construction is underway and the walls are framed but not yet drywalled. What is the MOST ideal to check at this time?

Options:

A.  

Projector alignment

B.  

Low voltage cabling pathways

C.  

Proper sound system equalization

D.  

Color matching for ceiling speakers

Discussion 0
Questions 56

If content is protected, the HDCP handshake(s) occurs

Options:

A.  

every few seconds after the hotplug circuit is first completed.

B.  

only when the hotplug circuit is first completed.

C.  

only when the display is turned on.

D.  

only when the source is turned on.

Discussion 0
Questions 57

What is the aspect ratio in these images?

Options:

A.  

1.33:1

B.  

4:3

C.  

5:4

D.  

16:9

Discussion 0
Questions 58

During a routine service visit, an engineer notices an LED indicator on a projector's front panel blinking regularly. What should be done?

Options:

A.  

consult the projector's manual

B.  

replace the projector's lamp and filters

C.  

disregard because the projector is operational

D.  

remove the power cable and re-boot the projector

Discussion 0
Questions 59

Which of the following is an EQ type?

Options:

A.  

gate

B.  

limiter

C.  

parametric

D.  

compressor

Discussion 0
Questions 60

The contrast control sets the

Options:

A.  

white balance of the Image.

B.  

range for the hue of the image.

C.  

color temperature of the image.

D.  

range for the difference between white and black.

Discussion 0
Questions 61

Assuming 120V as the power source, how many amperes does a 240W device draw?

Options:

A.  

1

B.  

2

C.  

5

D.  

7

Discussion 0
Questions 62

During system verification, an issue has been noted where the microphone becomes very quiet when any laptop audio is played. What should be reviewed in the audio DSP?

Options:

A.  

Limiter

B.  

Ducker

C.  

Gain structure

D.  

Feedback suppressor

Discussion 0
Questions 63

What is the BEST way to manage a campus-wide AV system deployment?

Options:

A.  

service level agreement

B.  

on-site monitoring checks

C.  

remote monitoring solution

D.  

stand-by stock of equipment

Discussion 0
Questions 64

By code, projection screens should be positioned in a manner that avoids blocking

Options:

A.  

lines of sight and lectern access.

B.  

paintings, cabinets, and sliding doors.

C.  

alarm indicators, clocks, and light switches.

D.  

windows, aquariums, and other glass surfaces.

Discussion 0
Questions 65

A customer wants to reuse existing network cabling to extend audio and video signals in a system refresh. What is the PRIMARY concern?

Options:

A.  

cable color

B.  

cable labeling

C.  

cable condition

D.  

cable connection

Discussion 0
Questions 66

At what time of day is it BEST to conduct a site survey?

Options:

A.  

Early mornings

B.  

During normal operations

C.  

After normal business hours

D.  

Only at specially scheduled appointments

Discussion 0
Questions 67

Microphone signal levels are typically measured in:

Options:

A.  

Hertz

B.  

Amperes

C.  

Millivolts

D.  

Milliwatts

Discussion 0
Questions 68

Remotely monitoring system health of a deployed conference room and rebooting it when faulty is an example of

Options:

A.  

a service call.

B.  

troubleshooting.

C.  

a service contract.

D.  

proactive maintenance.

Discussion 0
Questions 69

In order to run three cables inside a conduit, what is the maximum percentage of a conduit's internal cross-sectional area to be considered?

Options:

A.  

31%

B.  

40%

C.  

53%

D.  

60%

Discussion 0
Questions 70

A loudspeaker with sensitivity 90 dB SPL measured at 1 meter, 1 watt Is placed 2 meters away from a listener. At 1 watt, what Is the SPL at the listener?

Options:

A.  

81 dB SPL

B.  

84 dB SPL

C.  

87 dB SPL

D.  

90 dB SPL

Discussion 0
Questions 71

What is the FIRST stage in troubleshooting an AV system?

Options:

A.  

evaluating possible sources of error

B.  

identifying the symptoms of the error

C.  

determining which devices are fully functional

D.  

reviewing the system diagram showing the connections and the signal flow

Discussion 0
Questions 72

This image shows the workings of which type of microphone?

Options:

A.  

ribbon

B.  

dynamic

Discussion 0
Questions 73

Which of the following is the correct group of signal cables that can be cabled within one side of a rack while considering the signal separation in order to avoid electromagnetic interference?

Options:

A.  

RF, loudspeaker, line level audio

B.  

Loudspeaker, microphone, video

C.  

Microphone, line level audio, relay control

D.  

Microphone, line level audio, digital control

Discussion 0
Questions 74

Which microphone type has a basic cardioid pick up pattern?

Options:

A.  

Type(a)

B.  

Type(b)

C.  

Type(c)

D.  

Type(d)

Discussion 0
Questions 75

Which of these cables should be used for a balanced microphone signal?

Options:

A.  

A

B.  

B

C.  

C

D.  

D

Discussion 0
Questions 76

Which of the following project management activities coordinates project requirements and resources?

Options:

A.  

project budget

B.  

logic model timeline

C.  

logic network diagram

D.  

project kick-off meeting

Discussion 0