Your team has been assigned to test a loyalty card program for a supermarket chain. Because this is a highly competitive market significant investment has been made to determine the shortcomings of the products offered by competitors While the feature sets are mostly the same, there is a wide variance In usability and performance and the users perceptions of these quality characteristics

Given only this information what test approach would be most appropriate?

You are working In an environment that is continually pushing process improvements down to the lest team You are skeptical that any of these have actually accomplished any improvement In fact you know that some of the changes have actually impaired progress

Given this information what step of the IDEAL model is missing?

Your team has been given the following test objective Ensure that the users are happier with this version than they were with the last version?

What is wrong with the way this is defined?

You are a new lest manager in an organization You have been asked to assess the defect process to determine if there are any efficiency improvements that could be made that would reduce the cost of quality You have started digging through the defect Information What information would be most helpful for this investigation?

Your manager has decided that your team of manual testers should all become test automation engineers Your team is much stronger in analysis than In technical testing so you are concerned about their ability to adapt. What tool capabilities could help with this transition?

What occurs In the retrospective closing?

You have been assigned t o a project that has a very tight schedule. In fact, given your first analysis you do not think the planned test execution can be completed within the schedule There is no time allowed for defect fixing or for repeating tests. Regression testing has been left out of the planning entirely There is no time to develop test automation. The team has agreed that this Is not the way to run a project, yet they are stuck with the current schedule

Given this information what is the best way to proceed with the testing to try to meet the deadline with the best outcome1?

Which test process improvement model consists of five maturity levels?

Which of the Mowing Is commonly used by a test manager to identity risks'

You have been asked to estimate the testing effort for an upgrade to a legacy product Your team did the testing on the last upgrade, and you have ascertained that this upgrade is about 10% bigger than the last one Given this information which estimation technique should you use to come up with the test effort number?

When Is the metric for the percentage of requirements coverage defined?

Your defect opened trend is converging to the closed trend but there is still a gap. What does that gap represent?

Your team has been assigned to lest a new product that is tightly integrated with existing systems The integrations include data transfers and transformations You have access to the architectural design documents and the integration specifications and some of your testers are former developers.

Given this information, what is the most appropriate test approach?

You are working on a project where the business part of the organization works traditionally with defined requirements, but the development team follows an Agile model Neither team plans to change their approach What is the proper name for this type of project approach''

What is the purpose of lest control?

Which of the following defect statistics will provide input to be used for improvement in the defect reporting process?

Which of the following best describes the appraisal costs in the cost of quality'

You are working on a project that is having problems with regressions. With each release of software given to the test team. 50% of the defects found are actually regressions. To combat this you have decided to implement test automation. You have given your automation team the following goal

'Implement lest automation to automate 90% of the manual regression tests before the product release date.’’

Which of the following is likely an issue with this goal being defined as "SMART?

Which of the following is the proper order for the stages of a tool lifecycle?

You are working for an outsource testing company You have a client that will only consider candidates that are highly skilled with Salesforce. regardless of the number of years they have spent testing similar products You have looked through your skills matrix and you have no one with the right type of experience for this project.

What competence area is your team lacking?

Which of the following is required to apply an experience-based testing approach''

Which of the Mowing should be used to understand the context of testing within an organization?

You have been looking at the actual vs expected defects in one high risk area of the software The actual is much higher than the expected value What should you do?

Your team has decided that they will build their own test management tool This will allow them to link the requirements and test cases together providing full traceability It will also allow them to create fully customized reporting and color-coded dashboards They have estimated the time required to create the new tool and the cost These fit within the project schedule and budget

What other consideration should be taken before this decision is made?

Which of the following Is a way in which risk analysis drives test analysis?

What is the purpose of the defect management committee?

At what testing level do the test management activities Include coordinating with end users7

Which of the following BEST explains how test process improvement can benefit an organisation? SELECT ONE OPTION

Which two items are MOST relevant for inclusion in your tool selection plan for functional test automation in Agile?

You are a test team lead working on a large project and have been subject to considerable stress due to exceptional workload. Your manager has suggested that you need to delegate more work to your team members to both reduce the pressure on yourself and allow team members to take on more responsibility which would, in turn, benefit their growth. Which phase of the Tuckman model would this situational skill represent?

A test team is working long hours to achieve a deadline for release of a new product which has had problems throughout development and is well behind schedule. Which of the following is most likely to have a MOTIVATING effect on the testers in the team?

SELECT ONE OPTION

Which of the following aspects should test progress metrics be mapped to? [1]

System testing on your current project is coming to an end and it is time to write the test completion report. The product is an in-house development to support the Sales & Marketing department. Test design was based on requirements analysis.

Which of the following metrics is MOST likely to be useful to help the business stakeholders decide if testing has met its objectives?

Your company specialises in offering travel insurance policies to the over 60 age bracket. It is starting a new project to modernise the design of its website, which is seen to be inferior to its competitors. The project will use a SCRUM software development methodology.

As senior test manager for your company, you have been asked to identify three test analysts to join the SCRUM development team. There are a number of testers currently not allocated to projects who would be available, all of them have been with the company for a number of years, although some have little or no experience in iterative development.

You must assess their current skillsets to determine whether any of them possess skills that would be of particular relevance for the new project. Which TWO of the following skills should you focus on in your assessment?

You have been carefully monitoring the progress of testing for your project. You have been using the established traceability to verify that the requirements and test

conditions are being adequately addressed. The test team is proceeding well in their test case execution and you can see that you are achieving about 80% coverage of

the test conditions per the traceability mapping in your test management system. You have seen a number of defects being logged against test conditions that are failing,

but you do not see a mapping of the test cases to those conditions.

What is likely to be occurring in the testing area that is causing the traceability to break down? [2]

Consider the following metrics:

a Percentage of all product risks identified during initial risk analysis

b. Average time taken by developers to fix defects for each severity level

c. Statement coverage achieved by the component test suite

d. Breakdown of defects detected by test level

How many of the five primary dimensions for test progress monitoring have been addressed by these metrics?

SELECT ONE OPTION

Your current project is delivering a warehouse management system for use in distribution centres, you are writing a test plan to address acceptance testing. You need to determine which stakeholders would be interested in receiving regular reports covering the progress of test execution against agreed schedule and budget. Which roles would be MOST interested in these reports?

Your company has adopted an Agile methodology. Defect reports are not raised for all bugs found during the testing of individual stories, but continue to be raised in some circumstances, e.g., when the fix cannot be made immediately, or would involve another team. The teams would like better data to use for assessing the quality of their work. The list below shows five items that are currently not captured on defect reports.

Which TWO of these items will be MOST useful for assessing the quality of a product increment?

Which of the following Is considered a heavyweight risk-based testing technique'

Your team has been assigned to a new project You have a mix of manual testers and automation engineers but everyone is currently doing manual testing. The development learn has alreadydecided to use DevOps as its approach but they have never used it before and are happy to take your input Unfortunately, about 50% of the development is completed already In the testing your team is doing they are finding that about 40% of the defects they catch are actually regressions caused by other changes

Given this information what should you do to help mitigate risk'?

Which statement about defect management in Agile software development is TRUE?

Which of the following is NOT true when following the V-Model lifecycle to organise and plan testing activities? SELECT ONE OPTION

It is the last day of an iteration and one of the teams is clearly not going to deliver all of the work that it committed to at the beginning of the iteration. The scrum master has asked you for ideas about how to perform the afternoon's retrospective in order to learn the appropriate lessons.

You have started the retrospective meeting by presenting this as its main goal. Which next two steps will be MOST effective?

Test results are reported as "Requirements tested, passed, and failed".

What test strategy are you using? [1]

Refer to SCENARIO 3

You are the Test Manager for a software house called "MakeMyApp" that specialise in mobile phone applications, agile techniques are used for all software development projects.

A new project is underway to develop enhancements to a 'photo sharing' application, known as 'PictureFriend'. There are two types of user account available -Premium Users and Guest Users. Guest users only have limited functionality available. The enhanced features to PictureFriend are:

• Feature 1: Guest Users can share photos with other Guest Users and Premium Users;

• Feature 2: Premium Users can edit pictures before posting to their account;

• Feature 3: Premium Users can create '3D-effect' photographs

The requirements for each feature will be broken down into a number of User Stories with acceptance criteria created for each of them. User Stories are planned and delivered in 2-week 'Sprints'. The project will have 3 sprints.

Which of the following are test planning activities that would be MOST appropriate for Sprint 1?

a) Analyse the risk for each of the user stories in sprint 1

b) Publish lest progress reports throughout the sprint

c) Arrange informal reviews of the user stories by the test team

d) Plan an automated system test suite for the user stories.

e) Specify system test conditions at a detailed level for all user stories Chose one of the following options:

SELECT ONE OPTION

Assume that you are part of a team conducting test design for a new university system that will allow students to update their own personal information. The Test

Strategy states that positive and negative testing should be carried out. along with performance, security and interoperability testing against all new requirements.

The following requirements have been identified by stakeholders:

1. Students must be able to make changes to the following information:

a Name (due to marital status)

b Marital status

c. Home address

d. Home telephone number

e. Email address

f. Mobile telephone number

g. Contact details in case of emergency

2 Only Reception staff must have access to the information held.

3 The system must support 2000 concurrent users and details updated on the system within 20 seconds.

4. Interoperability of the new system with the other systems maintained by the University for student Registrations.

Test analysis for functional and non-functional testing has iust bequn and the following test conditions have been identified:

Which one of the following is a valid test condition that is missing from the table of test conditions and has clear traceability back to the test strategy and requirements?

SELECT ONE OPTION

As test manager, you need to determine if there are likely to be new security risks arising from proposed changes to an in-house purchasing application. You invite a security testing consultant, who is external to the organisation, to assess the changes and provide you with their written report of perceived security risks.

Which risk identification technique are you using?

Which of the following statements is true regarding documentation standards? [2]

Your test team has created a custom automation tool that will be used for an upcoming release. Now that the tool has been coded, what

should be the next step? [1]

You are preparing the estimate for the test plan, which should cover all test activities subsequent to the plan having been agreed. Estimation of test activities has in the past been embarrassingly inaccurate. Historical data from previous similar projects is unreliable, but for two recent projects it is possible to find out how many test cases were developed and how long this took.

Which TWO of the following estimation techniques will be BEST in this scenario?

You are the Test Manager for a critical system and are using a risk-based approach for this project.

Which of the following would most clearly convey the current status to project stakeholders? [3]

You are the Test Manager for a software house (SoftTech), who provide a core banking product to retail banks around the world to enable their customers to process payments via the Internet and telephone banking.

Your current project is to integrate SoftTech's core banking product with Welsh Bank's existing bank systems. However, Welsh Bank's systems are maintained by experienced developers and are poorly documented.

Welsh Bank has stated that this project must comply with Financial Conduct Authority (FCA) regulatory banking standards.

A specification for the 10 interfaces to Welsh Bank's existing systems has been produced by SoftTech's development team.

You have been asked to plan and conduct reviews for the system integration and support documentation of all the systems. Which of the following is the BEST approach for this project?

SELECT ONE OPTION

Which two of the following are considered to be advantages when specifying detailed test conditions?

a) They may influence development activities.

b) They form the basis for vertical traceability

c) They are suited to agile methodology

d) They can aid defect prevention

e) They are quick and easy to deliver

SELECT ONE OPTION

Which testing metric identifies defect density? [1]

What is the primary use for the traceability information regarding the relationship between test results and test conditions during test execution? [2]

You have recently implemented a new defect management process which now includes a defect triage committee whose job is to review all new defects. The process is shown in the following diagram:

b. The total number of defects rejected as not a problem following investigation by the product author

c. The number of defects returned to the defect author, expressed as a percentage of all defects raised

d. The total number of defects that failed re-test more than once

e. The total number of defects closed by the defect triage committee

SELECT ONE OPTION

Which of the following is a typical use of risk analysis? [1]

You are a newly appointed Test Manager in an organisation that has no separate test team, no formal testing process and testing is considered to be, at best, ad-hoc in approach. The IT director is keen to introduce improvement across all areas of the organisation, not just testing. This is so that the current level of maturity can be assessed and roadmaps outlined for improving processes in a staged way. He has asked you to recommend a test process improvement model and you have suggested TMMi.

Which ONE of the following is a valid reason for your recommendation? SELECT ONE OPTION

You are the Test Manager of a risk-based testing effort. You develop the following graph to show residual risk. Assume that "Risks mitigated" represents passed tests and "Risks not mitigated"

represents failed tests and other discovered failures.

Which of the following answers best represents what the graph shows? [3]

Your application development team is performing "test-driven" development. This is a core principal of which software development model? [1]

Which is a typical test task that would demonstrate the professional and methodological competence of a tester?

You have just joined a medium-sized company as a senior Test Manager. You would like to take a more proactive approach to process improvement than this company has done in the past. The company uses the V-model as its software development lifecycle. The list below shows five items that are not currently captured on defect reports from dynamic testing.

Which TWO of these items will be MOST useful for identifying potential test process improvements?

During what step of the Fundamental Test Process should you define the methods to be used to collect test metrics? [1]

You have been seeing a high number of rejections of defect reports The developers are complaining that they do not understand what the problem is. even though they have been supplied with screenshots. You have checked a number of the 'problem' defect reports and have not found any information that is missing. The descriptions are very detailed and include all the necessary information in a long descriptive paragraph.

What change should you recommend that should help with the developer s problems?

You tend to be conservative in your project estimations because you know how many things can go wrong and extend the schedule. You manager is not happy with your estimates and thinks you are being too negative with your numbers and not trying hard enough Which estimation method should you use to provide your manager with a positive' number while still also providing the number you think is more realistic?

You are working with a development team who have a CI/CD pipeline implemented. They want to integrate your team's existing test automation into the pipeline to augment their unit tests so they will have continuous testing. They have already determined that this is technically possible with the tool you are using but with require some changes to the test automation framework to integrate the results reporting

What will your team need to make this happen?

You feel that your team has become lazy when applying good software testing techniques You have given each of them a challenge to take a different business rule and build a full decision tableand then collapse that table You will then assess the results For this assessment, what competencies are you validating?

You have assembled the following cost of quality numbers 1 000 defects were found prior to release and 100 were found after.

Given this information what should you conclude?