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Certified Software Quality Engineer Exam Question and Answers

Certified Software Quality Engineer Exam

Last Update Jul 27, 2026
Total Questions : 280

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Questions 1

To increase the likelihood of the success of a software project, the project plan should meet which of the following requirements?

Options:

A.  

It should be completed before the project activities begin.

B.  

It should be reviewed and updated at each phase of the project.

C.  

It should be developed by an independent software developer

D.  

It should be approved by the steering committee.

Discussion 0
Questions 2

An effective team facilitator should have which of the following characteristics?

Options:

A.  

Neutrality

B.  

Decision-making ability

C.  

Technical expertise

D.  

Competitiveness

Discussion 0
Questions 3

Which of the following statements is true about open source software (OSS)?

Options:

A.  

There is no risk involved when testing OSS.

B.  

Modifications to OSS do not need to be tested.

C.  

OSS can always be modified without significant repercussions.

D.  

OSS can be problematic when it comes to keeping up with changes.

Discussion 0
Questions 4

Which of the following information is considered part of the software baseline?

Options:

A.  

Test logs

B.  

Test plan and test cases

C.  

User survey and their results

D.  

Software metrics and summarized data

Discussion 0
Questions 5

A software quality audit plan must include which of the following elements?

Options:

A.  

Resource requirements

B.  

Opening meeting minutes

C.  

Corrective action reports

D.  

Completed checklists

Discussion 0
Questions 6

When source code is compiled, which of the following information must be included as a configuration item?

Options:

A.  

The compiler

B.  

The staging area

C.  

The object code listing

D.  

The compiler diagnostics

Discussion 0
Questions 7

When lines of code are used as a software metric, counting rules must be based on

Options:

A.  

criteria established by the requirements

B.  

predefined criteria

C.  

a line-by-line code review

D.  

module interfaces

Discussion 0
Questions 8

In lean software development extra features should be identified as

Options:

A.  

potential re-use elements

B.  

an internal cost of quality

C.  

defects

D.  

waste

Discussion 0
Questions 9

Which of the following ASQ Codes of Ethics contributes to relations with peers?

Options:

A.  

Build professional reputation on the merit of services and compete fairly with others.

B.  

Hold paramount the safety, health, and welfare of the public in the performance of professional duties.

C.  

Act as faithful agents or trustees and avoid conflict of interest and the appearance of conflicts of interest.

D.  

Continue professional development and provide opportunities for professional and ethical development of others.

Discussion 0
Questions 10

Which of the following statements describes the output from a code coverage monitor?

Options:

A.  

Calculated values are documented, including where the calculations were made.

B.  

Data types are manipulated by the correct modules.

C.  

Lines of code are executed in the correct order.

D.  

Lines of code and branches or paths have been executed.

Discussion 0
Questions 11

Which of the following aspects of information systems is disaster recovery primarily concerned with protecting?

Options:

A.  

Integrity

B.  

Availability

C.  

Authorization

D.  

Confidentiality

Discussion 0
Questions 12

Which of the following charts is designed to monitor variation over time in a process?

Options:

A.  

Gantt

B.  

Pareto

C.  

Run

D.  

Radar

Discussion 0
Questions 13

The software configuration management (SCM) planning process includes

Options:

A.  

identifying; analyzing; and mitigating SCM risks

B.  

establishing and documenting SCM policies for the organization

C.  

monitoring the performance and effectiveness of SCM processes

D.  

defining the specific SCM roles and responsibilities for the project

Discussion 0
Questions 14

Which of the following factors is important in a software product m terms of its adaptability?

Options:

A.  

Efficiency

B.  

Accessibility

C.  

Trainability

D.  

Portability

Discussion 0
Questions 15

A sprint started with 354 requirements. As the sprint progressed, 14 requirements were introduced, 6 requirements were removed, and 28 requirements were changed. What was the requirements volatility for this sprint?

Options:

A.  

8.8%

B.  

11.9%

C.  

13.5%

D.  

15.7%

Discussion 0
Questions 16

One-to-one, one-to-many, and many-to-many are examples of which of the following data attributes as shown in an entity relationship diagram (ERD)?

Options:

A.  

Modality

B.  

Cardinality

C.  

Complexity

D.  

Hierarchy

Discussion 0
Questions 17

Which of the following lifecycle models is designed to mitigate risks during development?

Options:

A.  

Incremental

B.  

Spiral

C.  

Waterfall

D.  

Rapid application development

Discussion 0
Questions 18

The following chart was developed to compare defects in two projects. Which of the following conclusions can be drawn from this chart?

Options:

A.  

The projects have the same defect rates.

B.  

The projects have different defect profiles.

C.  

More defects were removed per phase from Project 1 than Project 2.

D.  

More defects were removed per phase from Project 2 than Project 1.

Discussion 0
Questions 19

Which of the following metrics is included in earned value management?

Options:

A.  

The actual cost of scheduled work

B.  

The actual cost of outstanding work

C.  

The actual delay in project schedule

D.  

The budgeted cost of work performed

Discussion 0
Questions 20

Which of the following categories describes acquirer-type stakeholders?

Options:

A.  

Distributors: developers, suppliers

B.  

Distributors, suppliers, users

C.  

Indirect user, direct user, customers

D.  

Indirect user, direct user, distributor

Discussion 0
Questions 21

Under which of the following major Cost of Quality categories would testing a software upgrade be classified?

Options:

A.  

Appraisal

B.  

Prevention

C.  

Internal failure

D.  

External failure

Discussion 0
Questions 22

A static analysis tool is used to

Options:

A.  

ensure that the system meets customer expectations

B.  

identify potential problems

C.  

trace test cases

D.  

improve the time to market

Discussion 0
Questions 23

After test procedures have been executed and problems have been identified, the next step should be to

Options:

A.  

begin updating the test cases and perform a retest

B.  

release the product to the customer

C.  

implement appropriate changes to the code

D.  

develop plans to resolve the issues reported

Discussion 0
Questions 24

Which of the following actions would most effectively analyze the impact of new software quality objectives on existing process metrics?

Options:

A.  

Reviewing the change logs of recent software updates

B.  

Surveying user satisfaction after implementing new features

C.  

Updating the software documentation to reflect new quality standards

D.  

Comparing historical and current data to assess trends in quality metrics

Discussion 0
Questions 25

In a software development company, which of the following authorities is responsible for establishing the company ' s quality policies?

Options:

A.  

Senior management

B.  

Quality management

C.  

Engineering development teams

D.  

A cross-functional ream of developers and managers

Discussion 0
Questions 26

When the number of failures found during acceptance testing is compared to the number of failures found after release, the result is a measure of

Options:

A.  

test effectiveness

B.  

test coverage

C.  

product maintainability

D.  

measurement efficiency

Discussion 0
Questions 27

Which of the following organizational objectives is met through monitoring of software metrics?

Options:

A.  

Ensuring programs work properly

B.  

Improving processes and products

C.  

Limiting the number of deviations

D.  

Measuring the level of development effort

Discussion 0
Questions 28

Once a problem has been identified in the problem resolution process, which of the following steps should be taken next?

Options:

A.  

Search for solutions

B.  

Take corrective action

C.  

Determine probable causes

D.  

Seek authority to act

Discussion 0
Questions 29

Which of the following is most often the focus of testing in an organization with a mature testing strategy?

Options:

A.  

Complete testing to identify product defects

B.  

Functional testing to prove a product is correct

C.  

Testing the products throughout the development cycle

D.  

Extensive strategic beta testing with a selected group of customers

Discussion 0
Questions 30

Which of the following measures describes the number of independent linear paths through a module?

Options:

A.  

Lines of code

B.  

Function points

C.  

Defect density

D.  

Cyclomatic complexity

Discussion 0
Questions 31

What type of audit is performed to verify that the components of a system match the documented deliverables?

Options:

A.  

Second-party

B.  

Third-party

C.  

Physical configuration

D.  

Functional configuration

Discussion 0
Questions 32

In agile development, requirements changes are

Options:

A.  

discussed and incorporated during the daily stand up

B.  

implemented in the next sprint to enable rapid feature delivery

C.  

added to the product backlog and prioritized by the product owner

D.  

reviewed and approved by stakeholders in a configuration control board

Discussion 0
Questions 33

What type of audit is designed specifically to provide assurance that activities have been performed as documented?

Options:

A.  

Compliance

B.  

Supplier

C.  

Quality

D.  

Operations

Discussion 0
Questions 34

Software configuration status accounting is the process of

Options:

A.  

partitioning the software product into formally identified configuration items

B.  

systematically controlling changes to software items under configuration control

C.  

recording and reporting of information needed to effectively manage a software configuration

D.  

providing objective assurance that the software configuration items being built match their requirements

Discussion 0
Questions 35

Which of the following is the primary input to functional testing?

Options:

A.  

Requirements

B.  

Design

C.  

Source code

D.  

Architecture

Discussion 0
Questions 36

The most important reason for standardizing software development processes is to

Options:

A.  

meet ISO 9001 requirements

B.  

deliver quality software on schedule and within budget

C.  

ensure that employees comply with established procedures

D.  

ensure that new employees are trained m established procedures

Discussion 0
Questions 37

According to situational leadership models, which of the following styles is appropriate to use with employees who lack knowledge and confidence?

Options:

A.  

Directing

B.  

Delegating

C.  

Selling

D.  

Participating

Discussion 0
Questions 38

Which of the following statements is true about designing test cases to provide complete coverage of a complex system?

Options:

A.  

It is easy to accomplish in a short amount of time.

B.  

It is easy to accomplish with an adequate schedule.

C.  

It is feasible with automated tools.

D.  

It is generally impossible, regardless of the schedule or the tools.

Discussion 0
Questions 39

A usability test measured the number of errors made in performing a task with a product intended for 500 users. The following number of errors were made by six users: 5, 2, 12, 4, 2, 3. What conclusion can be drawn from this sample?

Options:

A.  

These are acceptable error levels for users.

B.  

These users make an average of 6 errors when using this product.

C.  

The user who made 12 errors should be excluded from the data.

D.  

Tests should be conducted with additional groups of users.

Discussion 0
Questions 40

Which of the following activities best evaluates the effectiveness of a software testing process based on test execution documents?

Options:

A.  

Counting the total number of defects found to determine the software’s quality

B.  

Analyzing defect trends and resolution times to assess the quality of the testing

C.  

Reviewing the number of test cases executed per day to measure tester productivity

D.  

Assessing the uniformity of test case design to ensure consistency across the testing team

Discussion 0
Questions 41

Which of the following activities is classified as data collection and storage?

Options:

A.  

Installing and administering data technology

B.  

Supporting data technology usage and related issues

C.  

Confirming adequacy, uniqueness, and consistency of data

D.  

Providing mechanisms that support data availability requirements

Discussion 0
Questions 42

During what time period is the software configuration management plan implemented?

Options:

A.  

From the requirements phase through the maintenance phase of the software lifecycle

B.  

After the software product is placed into production

C.  

From the requirements phase through the testing phase of the software lifecycle

D.  

During the code generation phase of the lifecycle

Discussion 0
Questions 43

Which of the following best describes how an auditor should proceed when a deficiency similar to deficiencies found during audits at other companies is uncovered?

Options:

A.  

Cite as many of the other examples as necessary to help the auditee understand what corrective action is required.

B.  

Provide the auditee with the names of companies from previous audits which could be contacted for advice.

C.  

Identify the current deficiency in a different way in order to avoid the appearance of a conflict of interest.

D.  

Document the current deficiency without making any reference to the similar deficiencies found in other audits.

Discussion 0
Questions 44

Which of the following bar charts would be most appropriate for showing how a total breaks down into categories?

Options:

A.  

Simple

B.  

Stacked

C.  

Grouped

D.  

Horizontal

Discussion 0
Questions 45

A software product is being developed for validating retail sales transactions that include cash, checks, and credit or debit cards. What type of testing should be performed from the cashier’s perspective?

Options:

A.  

Unit testing

B.  

Alpha testing

C.  

Usability testing

D.  

Performance testing

Discussion 0
Questions 46

The executive summary of a project management report should emphasize details related to

Options:

A.  

completed tasks

B.  

testing deliverables

C.  

risks to the project

D.  

stage phase containment status

Discussion 0
Questions 47

Which of the following items are examined regularly at a program review meeting?

Options:

A.  

Project dependencies

B.  

Change request approvals

C.  

Quality system updates

D.  

Problem reports

Discussion 0
Questions 48

Which of the following lifecycle models would be most appropriate to use if the requirements are well known?

Options:

A.  

spiral

B.  

iterative

C.  

waterfall

D.  

incremental

Discussion 0
Questions 49

When a product release is archived, which of the following information should be included in the archive?

Options:

A.  

Defect tracking database

B.  

Build environment and compilers

C.  

Final version of documentation only

D.  

The date the product was launched

Discussion 0
Questions 50

Which of the following roles acts as the final arbitrator for any audit-related issues that cannot be handled at a lower level?

Options:

A.  

The client

B.  

The auditee

C.  

Lead auditor

D.  

Auditee management

Discussion 0
Questions 51

Results from a process audit show that the requirements group does not control changes to its software specifications. Which of the following basic requirements should be added to the software configuration management (SCM) policy?

Options:

A.  

SCM must be implemented throughout the project ' s lifecycle.

B.  

SCM must be implemented for externally deliverable software products

C.  

Responsibility- for SCM must be explicitly assigned for each project

D.  

Each project must have an established repository for storing configuration items.

Discussion 0
Questions 52

Which of the following methodologies is most appropriate for managing test data?

Options:

A.  

Establishing separate cases for each level

B.  

Creating a central repository for data items

C.  

Using data items from the operational environment

D.  

Identifying data items that have become defective over time

Discussion 0
Questions 53

Which of the following tests should be conducted on software that will be used internationally?

Options:

A.  

Logical path analysis

B.  

Predefined function keys

C.  

Boundary value analysis

D.  

Test matrices

Discussion 0
Questions 54

Which of the following best describes the role of performance as a non-functional requirement in software development?

Options:

A.  

Focusing on how user-friendly and intuitive the software interface is

B.  

Ensuring the software can be easily updated to meet new requirements

C.  

Guaranteeing the software meets specific legal and compliance standards

D.  

Determining how well the software operates under varying workload conditions

Discussion 0
Questions 55

Which of the following statements is true about a walk-through?

Options:

A.  

Its objective is to correct defects

B.  

It is facilitated by a manager

C.  

The presenter is the developer.

D.  

formal database is required.

Discussion 0
Questions 56

Which of the following steps is taken first when managing earned value metrics?

Options:

A.  

Determining the critical resources to be tracked

B.  

Calculating the planned value, earned value, and actual value metrics

C.  

Analyzing the earned value metric compared to the other metrics to date

D.  

Allocating the resource budget to individual tasks in the work breakdown structure

Discussion 0
Questions 57

Which of the following statements would meet the requirements for developing an appropriate quality objective for software products?

Options:

A.  

“Develop 100 lines of code per staff, per month.”

B.  

“Reduce cost of rework by 15% by the end of the fourth quarter.”

C.  

“Increase profit margins and gains for each new or revised product release.”

D.  

“Increase process inspections to meet international standards for software performance.”

Discussion 0
Questions 58

One advantage of outsourcing is that it allows the primary company to

Options:

A.  

focus resources on its core competencies

B.  

redirect its resources on new product development

C.  

reduce the cost of ongoing training

D.  

eliminate the need for a skills-based workforce

Discussion 0
Questions 59

A function point analysis uses counts of which of the following elements^

Options:

A.  

Data definitions

B.  

Physical lines

C.  

Executable lines

D.  

External inquiries

Discussion 0
Questions 60

Which of the following testing designs is used to evaluate negative testing?

Options:

A.  

Fault insertion

B.  

Boundary analysis

C.  

Fault-error handling

D.  

Cause-effect graphing

Discussion 0
Questions 61

According to the Open Web Application Security Project (OWASP), which of the following security principles apply to developing secure software applications?

Options:

A.  

Detecting intrusions with the application software and responding to attackers

B.  

Depending on obscurity for secrecy of sensitive data

C.  

Using layered defense or defense in depth

D.  

Using complex security mechanisms for complex software

Discussion 0
Questions 62

According to the CMMI-DEV VI.3, how many process areas are defined for an organization at Maturity Level 2?

Options:

A.  

2

B.  

3

C.  

5

D.  

7

Discussion 0
Questions 63

Which of the following organizational benefits is associated with increased satisfaction among external stakeholders?

Options:

A.  

Improved predictability of costs

B.  

Increased productivity of practitioners

C.  

Strengthened ability to survive or prosper

D.  

Reduced development and maintenance costs

Discussion 0
Questions 64

Which of the following software metrics is based on a nominal scale-1

Options:

A.  

Root cause of defect, logic error data definition, etc

B.  

Severing of a defect, critical, major, minor, etc.

C.  

Defect density: number per function point, etc.

D.  

Defect discovery rate: number detected per day, etc.

Discussion 0
Questions 65

During what activity would it be appropriate for a team to use a complexity analyzer0

Options:

A.  

Requirements analysis

B.  

Requirements traceability

C.  

Test planning

D.  

Test execution

Discussion 0
Questions 66

Which of the following measures would a project manager use to assess the team’s progress against the project schedule?

Options:

A.  

Function point metric

B.  

Earned value analysis

C.  

SMART metrics

D.  

COCOMO H Model

Discussion 0
Questions 67

Which of the following software security requirements objectives is met by limiting access to the system through passwords?

Options:

A.  

Supplying an audit trail

B.  

Preserving data integrity

C.  

Maintaining access control

D.  

Providing backup and/or recovery

Discussion 0
Questions 68

The tester should complete which of the following sections of a problem report when documenting a test failure?

Options:

A.  

Steps to reproduce the failure

B.  

Steps to recover from the failure

C.  

Root cause of the problem

D.  

Problem resolution description

Discussion 0
Questions 69

A company uses a feature rating system with the following values.

1 = Completely dissatisfied

2 = Somewhat dissatisfied

3 = Neither satisfied nor dissatisfied

4 = Somewhat satisfied

5 = Completely satisfied

This rating system is based on what type of measurement scale?

Options:

A.  

Nominal

B.  

Ordinal

C.  

Interval

D.  

Ratio

Discussion 0
Questions 70

Under design control, the design phase should proceed until

Options:

A.  

system elements of the smallest structure are defined and specified

B.  

the developers understand the level of work expected

C.  

the allocated time for system design has been reached

D.  

every possible design variation has been explored

Discussion 0
Questions 71

Which of the following skills is a component of active listening?

Options:

A.  

Formulating questions

B.  

Planning a response

C.  

Taking notes

D.  

Paraphrasing the speaker

Discussion 0
Questions 72

What type of questions should developers ask customers when discussing requirements at the inception of the project?

Options:

A.  

context-free

B.  

detail-driven

C.  

multiple-choice

D.  

yes/no

Discussion 0
Questions 73

Which of the following activities should be classified as an internal failure cost?

Options:

A.  

Responding to customer satisfaction

B.  

Completing an internal audit

C.  

Shipping a maintenance build

D.  

Investigating the cause of build defects

Discussion 0
Questions 74

Which of the following details should be included in a software configuration management plan?

Options:

A.  

Potential changes to identified configuration items

B.  

Configuration control board level of authority

C.  

Programming language used for coding

D.  

Software integration test baselines

Discussion 0
Questions 75

Under which of the following product requirements would the amount of work completed by a software system over a period of time be classified?

Options:

A.  

Interface

B.  

Attribute

C.  

Functional

D.  

Performance

Discussion 0
Questions 76

Which of the following types of meetings is structured most like a program review meeting?

Options:

A.  

Daily feedback

B.  

Scrum of Scrums

C.  

Iteration planning

D.  

Backlog refinement

Discussion 0
Questions 77

Which of the following activities generally requires the most effort after the release of a software system?

Options:

A.  

Customer acceptance

B.  

Performing maintenance

C.  

Revising documentation

D.  

Training the users

Discussion 0
Questions 78

Company Q has contracted with a vendor to convert source data from its customer’s proprietary coding structure to XML. Although the XML data parses cleanly at the vendor’s site, it generates parsing errors when run with Company Q’s parser. The vendor contends that the product meets specification because the contract did not require the use of a specific parser. The best way for Company Q to eliminate this risk in the future is to require in the contract that

Options:

A.  

vendors be pre-certified by Company Q

B.  

vendors be included in the design review process

C.  

prototypes be demonstrated and approved

D.  

vendors validate their products using Company Q’s platform

Discussion 0
Questions 79

Who is responsible for walking through business scenarios to determine the completeness of the defined requirements?

Options:

A.  

The analyst

B.  

The tester

C.  

The quality function representative

D.  

The product developer

Discussion 0
Questions 80

When modifications are made to a software system, which of the following tools is helpful for determining appropriate verification and validation tasks?

Options:

A.  

Affinity diagram

B.  

Pareto chart

C.  

Cause and effect diagram

D.  

Requirements traceability matrix

Discussion 0
Questions 81

Which of the following scenarios warrants the adoption of software configuration management tools?

Options:

A.  

A project with short timelines to completion

B.  

A simple project with few files and little complexity

C.  

A complex project with multiple modifications and frequent change requests

D.  

A project without security requirements or specified control over files and changes

Discussion 0
Questions 82

What type of technology- is designed to provide organizational partners with real-time access to information on a business-to-business architecture?

Options:

A.  

Embedded system

B.  

Encrypted email

C.  

Extranet

D.  

Internet

Discussion 0
Questions 83

Which of the following terms is used to describe the measure of interdependence among modules in a computer program?

Options:

A.  

Coherence

B.  

Concurrency

C.  

Cohesion

D.  

Coupling

Discussion 0
Questions 84

Which of the following statements is true about using branched development paths on a module?

Options:

A.  

The delta of the module is decreased.

B.  

The size of the code base is decreased.

C.  

The maintenance of the module can be costly.

D.  

The interface must be unique.

Discussion 0