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Salesforce Certified Sales Cloud Consultant (SP23) Question and Answers

Salesforce Certified Sales Cloud Consultant (SP23)

Last Update Apr 26, 2024
Total Questions : 234

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Questions 1

Universal Containers allows its sales representatives to negotiate up to a 5% discount for their opportunities. Discounts greater than 5% must be sent to their Regional Sales Manager (RSM) to approval. Discounts greater than 15% must also be sent to the Regional Vice President (RVP) for approval.

Which approach would satisfy these requirements?

Options:

A.  

Configure an approval process forthe RSM and a workflow rule for the RVP.

B.  

Create two approval processes, one for the RSM and one for the RVP.

C.  

Create the two-step approval process for the RSM and RVP as approvers.

D.  

Configure a workflow approval task and email to notify the RSM andRVP.

Discussion 0
Questions 2

Universal Containers wants to equip its sales team with mobile capabilities. The sales team needs to quickly look up contacts, accounts, and opportunities and easily log calls. Due to limited coverage in certain geographic areas, the sales team wants access to customer information even without an Internet connection. Which mobile solution is appropriate for the Universal Containers’sales team?

Options:

A.  

Salesforce Mobile app

B.  

SalesforceA App

C.  

Custom hybrid App

D.  

Salesforce Touch App

Discussion 0
Questions 3

Universal Containers has a private sharing model for accounts and opportunities. Each sales representative is assigned to work with a desiccated sales engineer. The sales engineer will need access to their assigned sales representatives’ accounts and opportunities.

What should a consultant recommend to meet this requirement?

Options:

A.  

Have the sales representatives manually share the accounts and opportunities with their assigned sales engineers.

B.  

Create criteria-based sharing rules to share the accountsand opportunities with sales engineer.

C.  

Enable account teams selling and have each sales representative configure their default teams.

D.  

Create a trigger to add the sales engineers to their sales representatives’ account and opportunity teams.

Discussion 0
Questions 4

A consultant has created a custom formula field on Opportunity that multiples the Opportunity Amount by the Account’s Discount field. Which Currency will the formula field use for its value if the Opportunity and the Account recordshave different Currencies?

Options:

A.  

The Account currency

B.  

The User currency

C.  

The Corporate currency

D.  

The Opportunity currency

Discussion 0
Questions 5

Universal Containers has enables Advanced Currency Management.

How is the converted amount datareported on a report that spans time periods when the exchange rate was different?

Options:

A.  

Converted amounts are based on exchange rates that use the oldest entry.

B.  

Converted amounts are based on the exchange rates entered in the opportunity.

C.  

Converted amounts are based on exchange rates that use the current entry.

D.  

Converted amounts are based on the historical exchange rate associated with the close date.

Discussion 0
Questions 6

Which three considerations should be addressed when implementing Advanced Currency Management? (Choose three.)

Options:

A.  

Currency roll-up summary fields from opportunities to an account use the static conversion rate.

B.  

Currency roll-up summaryfields from opportunity products to an opportunity use the dated exchange rate.

C.  

The converted amount of an opportunity uses dated exchange rates based on the close date of the opportunity.

D.  

Advanced Currency Management can be enabled or disabled in the organization under the company profile, if needed.

E.  

Advanced Currency Management dated exchange rate are automatically updates in a monthly basis.

Discussion 0
Questions 7

Universal Containers supports two lines of business: shipping and freight. The sales cycle for freight deals is more complex and involves more stages than the shipping sales cycle.

Which solution should a consultant recommend to meet these business requirements?

Options:

A.  

Create different record types and sales processes for each line of business, and assign different stages to each page layout.

B.  

Create different record types and sales processes for each line of business, and use workflow field updates to assign stages.

C.  

Create different record types and sales processes for eachline of business, and assign different page layouts to each record type.

D.  

Create different record types and sales processes for each line of business, and assign different sales processes to each page layout.

Discussion 0
Questions 8

Universal Containers uses PDF documents to help the Sales Team learn about new Products. Which feature should aConsultant recommend to store these documents?

Options:

A.  

File Sync

B.  

Salesforce Files

C.  

Attachments

D.  

File Contact for SharePoint

Discussion 0
Questions 9

Universal Containers uses a seven-step selling methodology. Each sales stage corresponds with a step in the methodology. The first stage is apreliminary qualification step, and opportunities in this stage should NOT contribute to the forecast. Which two actions should a consultant recommend to meet these requirements? Choose two answers.

Options:

A.  

Instruct sales users to enter 0$ for the opportunityamount.

B.  

Configure the first stage with the omitted forecast category.

C.  

Override the forecast to be 0$ for first stage opportunities.

D.  

Assign 0% probability to the first sales stage.

Discussion 0
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