Summer Special Discount 60% Offer - Ends in 0d 00h 00m 00s - Coupon code: brite60

Prepare for your Advanced Administrator Certification Exam (SP23) Question and Answers

Prepare for your Advanced Administrator Certification Exam (SP23)

Last Update Apr 18, 2024
Total Questions : 240

We are offering FREE CRT-211 Salesforce exam questions. All you do is to just go and sign up. Give your details, prepare CRT-211 free exam questions and then go for complete pool of Prepare for your Advanced Administrator Certification Exam (SP23) test questions that will help you more.

CRT-211 pdf

CRT-211 PDF

$40  $99.99
CRT-211 Engine

CRT-211 Testing Engine

$48  $119.99
CRT-211 PDF + Engine

CRT-211 PDF + Testing Engine

$64  $159.99
Questions 1

At Ursa Major Solar, several different planetary teams handle leads depending on which planet the lead is coming from. While most of the teams only need a few fields filled out to work the lead, the Jupiter team requires additional information to be filled out, such as which moon the lead is coming from. The administrator needs to automate which team is allocated the lead record based on the planet and ensure that every team has all of the information they need.

Which two features will satisfy these requirements?

Choose 2 answers

Options:

A.  

Assignment Rules

B.  

Validation Rules

C.  

Matching Rules

D.  

Workflow Rules

Discussion 0
Questions 2

DreamHouse Realty has a rental team and a real estate team. The two teams have different safes processes and capture different client information on their opportunities.

How should an administrator extend the Opportunity object to meet the teams' different needs?

Options:

A.  

Leverage Opportunities for the Real Estate Team and create a new custom object for the Rental Team Opportunities.

B.  

Use separate record types, page layouts, and sales processes for the Rental and Real Estate Teams.

C.  

Create Opportunity Teams for the Rental and Real Estate Teams and make appropriate fields visible to only the necessary team.

D.  

Add a section for Rental and a section for Real Estate on the Opportunity Master Record Type to keep the information separate.

Discussion 0
Questions 3

Cloud Kicks is looking for a way to back up its data dally.

What should the administrator recommend?

Options:

A.  

Set up Salesforce's Data Export Service and store the data In the target destination.

B.  

Extract the data with the Import Wizard and push it to the target destination.

C.  

Schedule a report and have the data emailed to the admin to put In the target destination.

D.  

Use an ETL tool that can be scheduled to extract the data ard push it to the target destination.

Discussion 0
Questions 4

Cloud Kicks has just released a new Process Builder on the Account in production. The end users keep getting error messages that prevent them from completing their updates to the Account.

Which three things should the administrator do to resolve this issue?

Choose 3 answers

Options:

A.  

Review the Error Email for the Process Builder and rectify the issues.

B.  

Manually make the updates to the Account as the logged-in user.

C.  

Deactivate the Process Builder in production.

D.  

Have the users refresh the Account page so they get the current Process Builder.

E.  

Fix the Process Builder in a sandbox and migrate the change to production.

Discussion 0
Questions 5

The administrator at AW Computing implements multi-factor authentication using the Salesforce Authenticator app downloaded on company-provided iPhones. A sales rep breaks their phone and needs to update an opportunity record.

How should the administrator grant access for the sales rep?

Options:

A.  

Instruct the sales rep to log in from the company's VPN.

B.  

Delegate multi-factor identification to the sales rep.

C.  

Add the sales rep's IP address to the trusted IP ranges.

D.  

Generate a temporary identity verification code for the rep.

Discussion 0
Questions 6

The administrator at Cloud Kicks recently replaced several case workflow rules with a single before save flow. Since this change, some cases are routing In unexpected ways.

What could be the cause or the charges to routing?

Options:

A.  

The old workflow rules are still active and impacting routing.

B.  

The flow precedes assignment rules; workflow rules are after assignment rules.

C.  

Assignment rules no longer reference the correct fields.

D.  

Multiple automation tools have been used and the automation is executed in a different order.

Discussion 0
Questions 7

When should an administrator consider when using Person Accounts'

Options:

A.  

In a complex business model and the users find it easiest to record Opportunity information on Contacts rather than Accounts.

B.  

In a B2B business model and is selling to the primary contact at a business organization.

C.  

In a B2C business model and the consumer is the intended recipient of sates and marketing attention.

D.  

In a business model that needs a separate Contact and Account to be included on all Case records submitted.

Discussion 0
Questions 8

Administrator has been tasked with creating a new custom field on the Account object called Government Der. The compliance department has determined that this field contains sensitive Information and needs to be encrypted using Classic Encryption.

How will this impact users when reading, editing, or reporting on Accounts?

Options:

A.  

Encrypted fields are unable to be used the report criteria or list views filters.

B.  

Users will need the View Encrypted Data permission to edit the field.

C.  

Encrypted fields can be added to a list view and rule filters.

D.  

Users with the View Encrypted Data permission can see the field, regardless of Field-Level Security.

Discussion 0
Questions 9

An administrator created two record types on the Account object: Internal Customers and External Customers. A custom profile called Sales has the External Customers record type assigned. The sharing rules for Accounts arm set to Public Read Only. On occasion. Sales users notice that an Account record has the wrong record type assigned. The administrator has created a screen flow that will change the record type on the user's behalf.

What will happen to the Sales user's record access after running this flow?

Options:

A.  

Read access will be lost to the record.

B.  

Edit access will be lost to the record.

C.  

Record Access remains the same.

D.  

A new record owner will be assigned.

Discussion 0
Questions 10

Cloud Kicks (CK) has deployed several new custom apps that use Lightning Web components. The administrator is now concerned that they may need to make some adjustments to CK’s org to make it more secure.

Which tools should the administrator use to expose possible security risks within a Lightning web component?

Options:

A.  

Health Check

B.  

Master Encryption Keys

C.  

Salesforce Optimizer

D.  

Self-signed Certificates

Discussion 0
Questions 11

An administrator at Cloud Kicks has been asked to reduce the file size of full data exports in order to have quicker exports.

Which three recommendations should the administrator make?

Choose 3 answers

Options:

A.  

Reduce the amount of objects per export.

B.  

Request a backup file every 5 days.

C.  

Deselect 'Include images, documents, and attachments' in the export.

D.  

Unselect the recycle bin in the object export option.

E.  

Keep deleted record counts to a minimum.

Discussion 0
Questions 12

Cloud Kicks (CK) typically sells Its products direct to consumer and tracks sales using the Order object In Salesforce. The head of sales has now decided that CK will also sell to retail locations for resale. The administrator wants to leverage opportunities and opportunity products for these new deals.

What should the administrator do to track accurate sales data on opportunities?

Options:

A.  

Create new Products with the new retail pricing.

B.  

Add a new Order Process for Orders generated from opportunities.

C.  

Create a new Price Book for the new retail pricing.

D.  

Add a required lookup field from the Order to the opportunity.

Discussion 0
Questions 13

A user at Cloud Kicks has informed the administrator that they are unable to log in to Salesforce via multi-factor authentication.

Which two area should the administrator review to understand potential root causes?

Choose 2 answers

Options:

A.  

Identity Verification History

B.  

Login History

C.  

Debug Logs

D.  

Setup Audit Trail

Discussion 0
Questions 14

AW Computing (AVVC) has customers In multiple countries. AWC would li

Which two considerations should AWC be aware or prior to implementing this change to the existing system?

Choose 2 answers

Options:

A.  

When a currency is added to an organization's List of supported currencies, it cannot be deleted.

B.  

Opportunities will only display sales In the customer's localized currency.

C.  

Historical trend reports will only use the last dated exchange rate.

D.  

Once enabled, advanced currency management cannot be disabled.

Discussion 0
Questions 15

Cloud Kicks needs to create 10 separate environments for various projects. A developer sandbox has been created with the necessary configuration and data. The administrator needs to create 10 now environments with the same metadata and data for each user.

What should the administrator do to meet the requirements?

Options:

A.  

Use refresh sandbox without Auto Activate.

B.  

Use the existing sandbox as a sandbox template.

C.  

Use clone a sandbox option from the existing sandbox.

D.  

Use a scratch org definition to copy sandbox.

Discussion 0
Questions 16

Ursa Major Solar has a global customer base. Recent issues with customs have greatly delayed shipping to Canadian customers. While the Country field is already on the page layout, the sales team wants Canadian customers highlighted as a potential challenge for fulfillment until the shipping issue is resolved.

How should the administrator solve this issue?

Options:

A.  

Modify the page layouts to move the Country field into its own section.

B.  

Add a rich text component to the Lightning page. Use conditional visibility to only show the component if the account is Canadian.

C.  

Create an in-app guidance prompt for Canadian records.

D.  

Create a new record type and page layout for Canadian customers, ensuring their pages look different.

Discussion 0
Questions 17

How should an administrator support a finance team that is trying to use Opportunity data to keep an eye on their pipeline rather than manually calculating anticipated income for the quarter?

Options:

A.  

Run a report at the end of each quarter to update the finance team on pipeline status.

B.  

Set up collaborative forecasting to view quota against the open pipeline.

C.  

Create a custom Forecasting object to inform the finance team on the status of deals.

D.  

Show the finance team how to use the Opportunity Kanban List View.

Discussion 0
Questions 18

After setting up field history tracking on the Account object, the administrator for AW Computing wants to retrieve the field history data for analysis.

how should the administrator acquire this data?

Options:

A.  

Create a report of Accounts and export it to Excel.

B.  

Query and export the Account History object using Data Loader.

C.  

Use the Data export service in setup.

D.  

Create a list view of Account History and print using the Printable View action.

Discussion 0
Questions 19

An administrator at Universal Containers has been asked to configure product schedules.

What should the administrator consider before enabling this feature?

Options:

A.  

The Product Schedule is unavailable in Process Builder and Flow.

B.  

Line Item Schedule is unavailable In Process Builder and Workflow.

C.  

Customizable product schedule page layouts cannot be modified.

D.  

To remove o product schedule completely, remove It from the standard price book.

Discussion 0
Questions 20

An administrator has created a flow that sends platform events whenever an opportunity is updated. An Apex developer has been tasked to write code that listens for these events. When reviewing the debug logs for a user, the developer can see that the flow ran, but the debug Information is missing.

What should the administrator recommend to assist with debugging?

Options:

A.  

Select the Debug Enabled checkbox on platform events,

B.  

Platform events are unavailable for debugging.

C.  

Set a debug log on the Automated Process entity.

D.  

Search the AppExchange to And a tool that assists with debugging.

Discussion 0
Questions 21

The VP of sales at AW Computing utilizes a Lead report grouped by Country and Lead Source to show where the leads are coming from. The number of leads vanes greatly for each Country.

What should the administrator configure on the report to show the Lead Source effectiveness for each country?

Options:

A.  

The 'Show Unique Count*

B.  

PARENTGROUPVAL Function

C.  

Bucket fitters

D.  

PREVGROUPVAL function

Discussion 0
Questions 22

On the Planet custom object, Ursa Major Solar's sales director wants only certain action buttons to appear depending on if a given planet is defined as gaseous.

Which Lightning component should the administrator define dynamic action buttons?

Options:

A.  

Record Detail

B.  

Highlights Panel

C.  

Activities

D.  

Related Lists

Discussion 0
Questions 23

The support operations team has noticed some Invalid data In the custom Primary issue picklist field on case records. They are unsure of what the issue is since the field is being updated by an automated procedure and there Is a validation rule to ensure clean data on case records.

Why arc records being updated with data that violates the validation rule?

Options:

A.  

The data change Is triggered by an update record Flow element.

B.  

The field is being updated by a workflow field update.

C.  

The field is being updated by an Apex before trigger.

D.  

The user has the Modify All Data permission on the object.

Discussion 0
Questions 24

Cloud Kicks has created a new flow that deletes records.

What should the administrator consider when testing the flow?

Options:

A.  

Flows with delete elements cannot be debugged by the Flow debugged tool.

B.  

Even if the flow is inactive, debugging the flow will delete the test record.

C.  

Record deleted by Flow when debugging are hard deleted.

D.  

Flow with delete elements need to ne inactivate to ensure that the test record is not actually deleted.

Discussion 0
Questions 25

AW Computing has several service plans it offers with its laptops. Management wants the sales team to focus on bringing in new business and to have the creation of the renewal opportunity for the service plans happen automatically.

What approach should the administrator take to automate the renewal process7

Options:

A.  

Configure a time-based workflow to send an email reminder to the sales rep when the service plan expires.

B.  

Create a dynamic Lightning page with rich text to remind the rep to create a renewal opportunity when the opportunity is closed won.

C.  

Create a validation rule to prevent the rep from closing the opportunity until a renewal is associated.

D.  

Configure a flow that will create the renewal based on the closed-won date and opportunity line items.

Discussion 0
Questions 26

The Cloud Kicks administrator wants to open up opportunity sharing to directors who oversee regional managers so they can access records to assist regional managers.

What sharing mechanism should be used?

Options:

A.  

organization wide Defaults

B.  

Role Hierarchy

C.  

Manual Sharing

D.  

Sharing Settings

Discussion 0
Questions 27

The administrator at Universal Containers does a soft launch of the Salesforce Authenticator app

and allows users to optionally use it to log in. The administrator would now like to look at how

many users have successfully used it since it was rolled out.

What are two ways the administrator can get this information?

Choose 2 answers

Options:

A.  

Run a session setting report, specifying login methods by user.

B.  

Open the Login Access Policies in Setup which shows how many users are using MFA.

C.  

Create a new view in Identity Verification History, specifying Method.

D.  

The order of flow execution is unpredictabl

Discussion 0
Questions 28

What are three options available to the administrator to help with this issue? Choose 3 answers

Options:

A.  

Move some page components behind a tab.

B.  

Remove some of the fields displayed.

C.  

Deactivate unnecessary validation rules.

D.  

Convert all Process builders to flows.

E.  

Reduce the number of related lists displayed.

Discussion 0
Questions 29

At Ursa Major Solar, there is an account owner by a user with the role of Galaxy manager. Two users with the same profile are both assigned to the sub-role, Galaxy Subordinate. However, only one can access the account.

What is the reason only one user can see the account record?

Options:

A.  

Workflow Rule

B.  

Manual Sharing

C.  

Queues

D.  

Role Hierarchy

Discussion 0
Questions 30

Universal Containers has found duplicate contacts in Salesforce. The sales team administrator prevent duplicate records from being created.

Which two ways should the administrator customize duplicate management?

Choose 2 answers

Options:

A.  

Modify the Global Picklist Value Sets.

B.  

Configure custom duplicate rules.

C.  

Create custom matching rules.

D.  

Set up mobile duplicate alerts.

Discussion 0
Questions 31

Select power users want the ability to make configuration changes to a specific custom object.

What tool should the administrator assign to the power users to enable this?

Options:

A.  

View Setup and Configuration

B.  

Delegated Administration

C.  

Sharing Rule

D.  

Modify All Data

Discussion 0
Questions 32

An administrator has created a flow that sends platform events whenever an opportunity is updated. An Apex developer has been tasked to write code that listens for these events. When reviewing the debug logs for a user, the developer can see that the flow ran, but the debug Information is missing.

What should the administrator recommend to assist with debugging?

Options:

A.  

Select the Debug Enabled checkbox on platform events,

B.  

Platform events are unavailable for debugging.

C.  

Set a debug log on the Automated Process entity.

D.  

Search the AppExchange to And a tool that assists with debugging.

Discussion 0
Questions 33

An administrator is using the Dev Console Log Inspector to troubleshoot a Process Builder.

What event type should the administrator look for in the event column?

Options:

A.  

Event types beginning with FLOW

B.  

Event types beginning with AUTOMATED.

C.  

Event types beginning with WORKFLOW

D.  

Event types beginning with PROCESS

Discussion 0
Questions 34

What would prevent a user from syncing a quote with an opportunity?

Options:

A.  

The quote has a validation rule preventing it from being updated.

B.  

Another quote is already synced with the opportunity and is awaiting approval.

C.  

Another quote is already synced with the opportunity.

D.  

The quote has already passed its expiration date.

Discussion 0
Questions 35

Person accounts were recently activated at Cloud Kicks.

There are three record types for accounts:

• B2B customer

• B2C Customer

• External Partner

There are two record types for leads:

• B2B Lead

• B2CLead

The test team finds that when the Convert button is clicked on a B2C Lead record, only the B2B Customer and External Partner account record types are available choices on the Conversion Layout.

What should the administrator do to correct this issue?

Options:

A.  

Hide the Record Type field on the Account section of the Conversion Layout.

B.  

Build a process that updates the record type field to B2C Customer after conversion.

C.  

Use a validation rule to ensure the company name on B2C Leads is blank.

D.  

Change organization-wide default settings for contacts to Controlled by Parent.

Discussion 0