When trying to find all possible causes of a problem, which of the following tools would be useful?

Ⅰ. Systematic troubleshooting and brainstorming.

Ⅱ. Fishbone diagrams and histograms.

Ⅲ. Checklists and scatter diagrams.

Ⅳ. Control charts and graphs.

Given that the population standard deviation is 6.8, what sample size is required to be 90% confident that the estimated mean has an error less than 0.02?

A lot is known to be 1.2% defective. Five units are randomly selected from the lot, and the lot is accepted if 1 or fewer defects are found. What is the probability of the lot being rejected?

A vendor may be audited both before and during the execution of a contract. During such a vendor audit, the focus may be directed at the management and resource management of the company. Which of the following areas would be EXCLUDED during such an audit?

Which of the following list of basic NDT techniques are X ray types?

A graph of a data set, composed of a series of rectangles, each proportional in width to the range of values in a class and proportional in height to the number of items or fraction of items falling in these classes, is called which of the following?

Which of the following would be the MOST important considerations when establishing inspection points within a production operation?

Ⅰ. Inspection to prevent defects from entering the system.

Ⅱ. Inspection after all operations (both manual and automated).

Ⅲ. Inspection prior to a painting or masking operation.

Applications for surface plate includes which of the following?

Ⅰ. Referencing plane for length measurements.

Ⅱ. Referencing plane for parallelism measurements.

Ⅲ. Establishing a datum plane for dimensional layout.

Ⅳ. Waiting place for delicate parts.

Ⅴ. Keeping extra gages when not in use.

Regardless of the distribution of the individuals, the distribution of the average of n samples will follow which distribution as n becomes large?

The expression below is which of the following?

An X-bar and R chart was prepared for an operation using twenty samples with five pieces in each sample; X-bar was found to be 33.6 and R-bar was 6.20. During production, a sample of five was taken and the pieces measured 36, 43, 37, 25, and 38. At the time, this sample was taken:

The probability of accepting a lot of unacceptable quality is known as

What is the standard deviation of the values below?

4.5, 5.1, 6.2, 2.1, 3.9

Maintainability is

A comprehensive corrective action program is initiated at a large company. Input for CARs are received from customers, internal and external audits, material review reports and other sources. Which two of the following groups would usually administer and control the CAR process?

Ⅰ. Management review team.

Ⅱ. Quality department.

Ⅲ. Corrective Action Board.

Ⅳ. Material Review Board.

A "p" chart

When asked to make recommendations on how to correct any deficiencies noted in the exit report, the auditor(s) should

An experiment with two factors, in which all levels of one variable are run at each level of the second variable, is called a

Which of the following quality gurus was very critical of merit-pay and individual bonuses?

He discouraged management by objectives and the ranking of employees by performance.

A purchase order for subassemblies classified as critical must include a review by

Ⅰ. Quality engineering.

Ⅱ. The procurement department.

Ⅲ. Design engineering.

Select the incorrect statement from among the following. The IDs of a certain piece of tubing are normally distributed with mean 1.00". The proportion of tubing with IDs less than 0.90 is

The term "quality audit" can refer to the appraisal of the quality system of

Ⅰ. An entire plant or company.

Ⅱ. One product.

Ⅲ. One major quality activity.

Which of the following items is the MOST important consideration when selecting an audit team member?

Any group, designing a quality information system (QIS) to collect product data, must consider which of the following items?

Ⅰ. How the results will be used.

Ⅱ. The frequency that results must be reported.

Ⅲ. The allowable data error variation.