Certified Professional in Health Care Risk Management (CPHRM)
Last Update Apr 1, 2026
Total Questions : 119
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A hospital's Ethics Committee is seeking advice on a case involving the elective sterilization of an adolescent patient who is developmentally disabled. One of the parents is refusing consent. The risk manager should evaluate which of the following?
who has consent authority
competency level of the patient
diagnosis of the patient
state statutes and laws
An organization's CEO has requested that the risk manager develop policies and procedures for the risk management department. The risk manager should consider developing policies for all of the following EXCEPT
An employer is not required to offer a reasonable accommodation to a job applicant with a qualified disability unless
Who are most likelynotto report errors in typical incident reporting systems?
A physician dies upon arrival to the emergency department from her home following a gunshot wound to the chest. The police report a history of domestic violence. The organization is required to notify the
A patient has been declared brain dead as a result of injuries sustained during a criminal act. His driver's license states that he is an organ donor. The attending physician is planning to remove the life-support equipment. A risk manager should recommend
Which of the following is the most reliable measure of the effectiveness of an educational program?
Which of the following can be considered evidence in a malpractice claim?
photographs of injuries
thank you note from the patient to the physician
patient journal of the hospital stay
gift from the patient to a volunteer
What factors are included in a calculation of Risk Priority Number (RPN) in FMEA?
When conducting an investigation of a liability claim, which of the following steps should be included?
providing the RCA to the insurance company
determining the applicable standard of care
assessing the applicable legal principles
obtaining an incident report from the claimant
A subpoena duces tecum requires the recipient to
produce specified documents.
appear at a deposition or trial.
provide a list of all parties involved.
disclose the names of expert witnesses.
Which of the following items should be part of a claim file?
peer review reports or data
correspondence with attorneys and investigators
literature search
verification of settlement authority
Which of the following is an essential component of a risk management policy and procedure manual?
The risk manager is called by an administrator and told that a member of the pharmacy staff was arrested last night for illegal distribution of controlled substances. Which of the following recommendations should the risk manager make to administration?
Verify the pre-employment background check.
Inventory controlled drug stock.
Interview other pharmacy staff.
Notify the National Practitioner Data Bank.
In enterprise risk management, which of the following are external factors that may affect risk?

A 78-year-old patient in the ICU is unable to speak or swallow. The physician states that she is terminally ill and believes she lacks decision-making capacity. As such, he has deferred to her properly executed advance directive that clearly outlines her wishes for no life-prolonging treatment. The patient's three sons know of the directive, but insist that a PEG tube be placed to assist with feeding. The physician is opposed to placing the tube. The nurse calls the risk manager for advice. Which of the following should the risk manager advise?
A hold-harmless agreement is an important component of which of the following aspects of a risk financing program?
Ultimately, the accountability for the risk management program belongs to:
A doctor fails to administer an indicated test, and the patient deteriorates and must be admitted. This is an example of:
Which of the following is a program of the Food and Drug Administration FDA post market surveillance system for medical devices that requires healthcare facilities to report patient deaths or injuries related to a medical device?
An appropriate way to complete the verification read-back of a complete order, as required by The Joint Commission National Patient Safety Goals, is to have the person receiving the order
The first layer of insurance that will respond to a specific type of loss or exposure is called
A risk manager is reviewing the hospital’s incident reporting system and notices that very few medication errors are being reported despite known high volumes of medication administration. Which of the following is the MOST appropriate action?
The set of values, norms, guiding beliefs, and understandings that is shared by members of a healthcare organization and is taught to new members is
Which of the following concerns meets the CMS Hospital Conditions of Participation 42 CFR §482.12 classification as a grievance?
Protecting outdoor air intakes can mitigate the risk of terrorists introducing airborne agents. Steps include:
An HMO advertises it is “the best” and its physicians can manage any illness/injury. A patient relies on this and is injured. The patient might sue the HMO for:
Which of the following should a risk manager consider when evaluating the effectiveness of a claims management program?
indemnity-to-expense ratios
total number of cases reported
percentage of cases resolved within reserves
percentage of cases identified prior to claim