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Salesforce Consumer Goods Cloud Accredited Professional Question and Answers

Salesforce Consumer Goods Cloud Accredited Professional

Last Update May 6, 2024
Total Questions : 68

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Questions 1

Which KPIs can be derived using Planogram detection?

Options:

A.  

Out of Stock, Share of Shelf, SKU Facings

B.  

Out of Stock, Share of Shelf, Brand Facings

C.  

Out of Stock,Shelf Size, SKU Facings

D.  

Out of Stock, Shelf Size, Brand Facings

Discussion 0
Questions 2

Which of the following represent the three ways of performing a promotion check during an in-store visit?

Options:

A.  

Clearance Promotion, Volume Promotion, and Product Coupons

B.  

Individual product, Product Coupons, and Volume Promotion

C.  

Unit Promotion, Product Category, and Product Coupons

D.  

General Promotion, Individual Product, and Product Category

Discussion 0
Questions 3

Which of the following are supported KPI Type values for Retail Store KPI records?

Options:

A.  

Units

B.  

Price

C.  

Promotion

D.  

Facing

E.  

Revenue

Discussion 0
Questions 4

Which object is exclusively available to users in setup to perform direct store delivery?

Options:

A.  

Shipment

B.  

Delivery Task

C.  

Order

D.  

ProductTransfer

Discussion 0
Questions 5

A Field Rep is having challenges measuring their share-of-shelf due to a recent change in packaging to a competitor's product, which makes their products look almost identical. When using Einstein, the competitor's product was marked incorrectly as the rep's product. What should the rep do to prevent this from happening in the future?

Options:

A.  

Turn the competitor's products around and re-perform the check.

B.  

Contact the manager to create a new planogram.

C.  

Cancel the task and perform the planogram check manually.

D.  

Edit product tags.

Discussion 0
Questions 6

How is a promotion linked to a Retail Store?

Options:

A.  

Through a related list on the Retail Store Group object

B.  

Through a Promotion Delivery Method

C.  

Through a Promotion Channel record

D.  

Through an account associated with the Retail Store

Discussion 0
Questions 7

At which three levels can Store Action Plan Templates for recommended tasks for a visit be defined?

Options:

A.  

Location

B.  

Retail Store Group

C.  

Retail Store

D.  

In-Store Location

E.  

Account

Discussion 0
Questions 8

Sales Managers would like a map that shows which stores are running a promotion within their vicinity. Which solution meets their requirement and also involves the least amount of custom development?

Options:

A.  

A visual mashup that displays the required map on the promotions page

B.  

An unmanaged package from the AppExchange modified to meet the requirements

C.  

The nearby map component on the promotion records page

D.  

The map component added to the home page

Discussion 0
Questions 9

Which object is connected to Action Plan?

Options:

A.  

Assessment Task

B.  

Visit

C.  

Action Plan Template item

D.  

Retail Store

Discussion 0
Questions 10

GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location

Options:

A.  

White Space Analysis

B.  

Sales Rep Performance

C.  

Sales Manager- Territory Performance

D.  

Account Insight

Discussion 0
Questions 11

Which Action Plan Type should be selected when creating an Action Plan for Consumer Goods Cloud?

Options:

A.  

Assessment Task Plan

B.  

Industries

C.  

Visit Execution

D.  

Visit Planning

Discussion 0
Questions 12

Northern Trail Outfitters (NTO) has their Field Reps perform regular activities, including promotionand inventory activities, as well as check the function of their computer display units that are placed in stores, to help customers ensure the backpacks fit properly. What should be done to support NTO Field Reps to ensure theyare able to capture these KPIs?

Options:

A.  

Create an asset called ‘Computer Display Unit’ and capture KPI called ‘Backpack fit properly’ using an assessment task.

B.  

Create an Assessment Task Record type called ‘Backpack Fit’ for the Computer Display Units to capture the KPIs.

C.  

Add ‘Backpack Fit’ for the Computer Display Units checkbox to the In-Store Survey Assessment Task.

D.  

Create an Asset record named ‘Backpack Fit’ for the Computer Display Units and link it to the Assessment Task via a lookup field.

Discussion 0
Questions 13

Which two permissions should be enabled for users to view the Tableau CRM for Consumer Goods Cloud app?

Options:

A.  

Tableau CRM Modify All

B.  

Tableau CRM View

C.  

Tableau CRM Plus User

D.  

CG Analytics User

E.  

Tableau CRM Growth

Discussion 0
Questions 14

Which three standard components are available for Assessment Task record pages when configuring Consumer Goods Cloud app screens?

Options:

A.  

In Store Products

B.  

Promotion List

C.  

Promotion Details

D.  

Cart Review

E.  

Inventory Check

Discussion 0
Questions 15

Which Lightning component can an admin add to a Consumer Goods assessment task record page?

Options:

A.  

In-Store Products Check

B.  

Inventory Check

C.  

Planogram Check

D.  

Promotion Check

Discussion 0
Questions 16

A consultant for Northern Trail Outfitters (NTO) retail stores would like to configure inventory checks related to product, that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?

Options:

A.  

Create an In-Store Location called Frozen Food Aisle'.

B.  

Create a record type called 'Frozen Food Aisle on the task.

C.  

Create a picklist field called location' to document the Frozen Food Aisle.

D.  

Nothing as Product2 captures that the product is frozen.

E.  

Create a record type called 'Frozen Food Aisle' on the retail store.

Discussion 0
Questions 17

Items are not appearing in the delivery task. What object needs to be assigned to the user for the items to be listed

Options:

A.  

Product

B.  

Retail Store KPI

C.  

Shipment

D.  

Product Transfer

Discussion 0
Questions 18

Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?

Options:

A.  

Create a retail store record from the mobile app and use a workflow to send an email to the customer affair department

B.  

Create an opportunity and use CPQ to send the restaurant manager an enticing quote

C.  

Use the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey

D.  

Ask the potential customer to navigate to the Alpine website built on Commerce Cloud to place their first order. Use the Commerce Cloud to Consumer Goods Cloud connector to complete the order

Discussion 0
Questions 19

Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?

Options:

A.  

The Salesforce admin has not created and activated a Salesforce survey

B.  

The rep is missing the Create Surveys permission

C.  

A custom Assessment Task definition has not been created

D.  

A related survey invitation has not been generated

E.  

The Retail Execution Survey Lighting Flow has not been action

Discussion 0
Questions 20

What actions should a consultant take during setup to ensure Einstein Vision works when deployed to field users?

Options:

A.  

Build the model to be used and review its quality prior to deployment to support a positive first experience

B.  

Populate the custom object for Einstein optical character recognition so that the system can have a baseline to perform its AI

C.  

Assign a permission set for users who need to use Einstein to provide access to functionally

D.  

Upload a suppression data set for known competitor products so Einstein can avoid the detection

E.  

Upload a data set for Einstein to leverage for object detection so the system can have a baseline to perform its AI

Discussion 0