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Consumer Goods Cloud Accredited Professional (AP-204) Question and Answers

Consumer Goods Cloud Accredited Professional (AP-204)

Last Update Oct 5, 2025
Total Questions : 71

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Questions 1

Which Action Plan Type should be selected when creating an Action Plan for Consumer Goods Cloud?

Options:

A.  

Assessment Task Plan

B.  

Industries

C.  

Visit Execution

D.  

Visit Planning

Discussion 0
Questions 2

Which Statement is accurate regarding Action Plan Templates?

Options:

A.  

They can be associated with Assessment Task Definitions and Component Tasks

B.  

They can be Cloned

C.  

They can be deleted

D.  

They cannot be setup in the mobile application

Discussion 0
Questions 3

When performing a search in an inventory check task which products are considered for the search?

Options:

A.  

All products created by the user

B.  

All products associated with the retail store

C.  

All products owned by the user

D.  

All products in the organization

Discussion 0
Questions 4

Which object is exclusively available to users in setup to perform direct store delivery?

Options:

A.  

Shipment

B.  

Delivery Task

C.  

Order

D.  

ProductTransfer

Discussion 0
Questions 5

Which User persona manages day-to-day Retail Execution processes such as creating visits, creating tasks, and assigning visits to Field Representatives?

Options:

A.  

Category Manager

B.  

Divisional Manager

C.  

Sales Manager

D.  

Store Manager

Discussion 0
Questions 6

Which Lightning component can an admin add to a Consumer Goods assessment task record page?

Options:

A.  

In-Store Products Check

B.  

Inventory Check

C.  

Planogram Check

D.  

Promotion Check

Discussion 0
Questions 7

Which three Consumer Goods Cloud(CGC) objects are linked to the product2 object in the CGC data model?

Options:

A.  

Assortment Product

B.  

Delivery Product

C.  

Assessment Task Product

D.  

Promotion Product

E.  

Store Product

Discussion 0
Questions 8

A company called Alpine is running a 'buy one get one free’ (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?

Options:

A.  

At the energy bar product SKU level

B.  

At the Alpine brand catalog level

C.  

At the custom context field level

D.  

At the energy bar product category level.

Discussion 0
Questions 9

For flow based tasks, which two statement are correct?

Options:

A.  

A Retail Store KPI is always needed and is passed to the flow in the variable Retail Store KPI.

B.  

Retail Visit KPIs always need a corresponding Retail Store KPI.

C.  

Assessment Task IDs and Visit IDs are passed to the flow in a flow task.

D.  

Retail Store KPIs are not needed, as long as an Assessment Indicator Definition is available within the flow to create the Retail Visit D KPI.

E.  

Flow based tasks should never be used for tasks that require a Retail Visit KPI.

Discussion 0
Questions 10

How can a merchandiser perform a check-in to log the arrival time and geo coordinates for an inventory-check appointment?

Options:

A.  

Check-in through Einstein Vision

B.  

Check-in through standard location picker Lightning Web Component in Salesforce Mobile App

C.  

Check-in through Salesforce Mobile App

D.  

Check-in through Salesforce Maps on mobile

Discussion 0
Questions 11

How can admins review the performance of the Object Detection Model?

Options:

A.  

By creating a Custom Object

B.  

By enabling Custom Object Detection

C.  

Through Detected Objects

D.  

Through Einstein Bots

Discussion 0
Questions 12

Which statement is true about action plan templates?

Options:

A.  

Action plan templates can have multiple orders and delivery tasks

B.  

Action plan templates can have multiple planogram, inventory and promotion checks

C.  

Action plan templates are ready to use after saving

D.  

Action plan templates are not extensible through Apex

Discussion 0
Questions 13

Assuming an inventory check Retail Store KPI record is configured at a product level, what is the next step required for that Retail Store KPI to become linked to a Retail Store?

Options:

A.  

The product needs to be linked to a Product Category.

B.  

The product needs to be linked to an Assortment.

C.  

The product needs to be linked to a Promotion.

D.  

The product needs to be linked to a Retail Store.

Discussion 0
Questions 14

What actions should a consultant take during setup to ensure Einstein Vision works when deployed to field users?

Options:

A.  

Build the model to be used and review its quality prior to deployment to support a positive first experience

B.  

Populate the custom object for Einstein optical character recognition so that the system can have a baseline to perform its AI

C.  

Assign a permission set for users who need to use Einstein to provide access to functionally

D.  

Upload a suppression data set for known competitor products so Einstein can avoid the detection

E.  

Upload a data set for Einstein to leverage for object detection so the system can have a baseline to perform its AI

Discussion 0
Questions 15

A consultant for Northern Trail Outfitters (NTO) has been asked to setup Tableau CRM for Consumer Goods Cloud to gain insights into factors that might affect store sales.

Which Einstein Discovery story should the consultant select to address this concern?

Options:

A.  

Einstein Discovery story ‘Strategic Sales’

B.  

Einstein Discovery story ‘Maximize Store Sales’

C.  

Einstein Discovery story ‘Minimize Out-of-Stock occurrences'

D.  

Einstein Discovery story ‘Promotion Management

Discussion 0
Questions 16

GreenTech, a Consumer Goods company wants to sell new products in a particular retail store Which Tableau CRM dashboard should they use to find opportunities to sell new products in a retail store location

Options:

A.  

White Space Analysis

B.  

Sales Rep Performance

C.  

Sales Manager- Territory Performance

D.  

Account Insight

Discussion 0
Questions 17

Sales Reps in the field are reporting that no surveys are available when they try to complete a visit survey on their mobile devices. What are two explanations for this?

Options:

A.  

The Salesforce admin has not created and activated a Salesforce survey

B.  

The rep is missing the Create Surveys permission

C.  

A custom Assessment Task definition has not been created

D.  

A related survey invitation has not been generated

E.  

The Retail Execution Survey Lighting Flow has not been action

Discussion 0
Questions 18

How is a promotion linked to a Retail Store?

Options:

A.  

Through a related list on the Retail Store Group object

B.  

Through a Promotion Delivery Method

C.  

Through a Promotion Channel record

D.  

Through an account associated with the Retail Store

Discussion 0
Questions 19

Which of the following have promotions associated with them using the Consumer Goods Cloud Data Model?

Options:

A.  

Promotion Channel, Retail Store KPI, Retail Visit KPI and Delivery Task

B.  

Promotion Product, Promotion Channel, Retail Store KPI, and Retail Visit KPI (Promotion Product, Promotion Product Categories, Promotion Channel)

C.  

Promotion Channel, Retail Visit KPI, Assessment Task Definition and in Store Location

D.  

Promotion Product, Retail Store KPI, Delivery Task and in Store Location

Discussion 0
Questions 20

Which two levels can promotions be defined within the Consumer Goods Cloud?

Options:

A.  

Account

B.  

Product Category

C.  

Retail Store Group

D.  

Product

E.  

Retail Store

Discussion 0
Questions 21

Where would a Consumer Goods Cloud Admin need to establish the expected value for the planogram metrics?

Options:

A.  

Retail Store KPI

B.  

Assessment Task Definition

C.  

Delivery Tasks

D.  

Assessment Indicator Definition

Discussion 0