Certified Manager of Quality/Organizational Excellence Exam
Last Update May 18, 2024
Total Questions : 348
We are offering FREE CMQ-OE ASQ exam questions. All you do is to just go and sign up. Give your details, prepare CMQ-OE free exam questions and then go for complete pool of Certified Manager of Quality/Organizational Excellence Exam test questions that will help you more.
Which of the following statements are true about the differences between training and education?
I. Training focuses more on doing, whereas education focuses more on thinking.
II. Training is typically provided by employers, whereas education might be funded but not provided.
III. Training teaches students to acquire new knowledge, whereas education teaches new skills.
IV. Training is more job focused, whereas education is more theoretical.
Three hospitals are located within the same metropolitan are a. One hospital determined that both its cafeteria and its gift shop ranked lower in variety and convenience than the other two hospitals. Which of the following actions would be most appropriate?
Which of the following is not generally a characteristic of communication in hierarchical organizations?
A new process improvement team has just flowcharted how a process currently works. The value to the team is to:
A modification of Lewin’s unfreezing-moving-refreezing model may provide support for change. According to this model there are following ways to reduce change resistance Except:
A chairperson may be a leader and/or manager, depending much upon the influence he or she may have on an organization and the decision authority granted. There are many roles a manager may perform. As an organizer he/she:
A condition under which a supplier appearing on the customer ’s “OK to buy from” list would not be issued an order would be:
I. Item needed is not available from any of OK’d suppliers.
II. Supplier ’s quality rating has dropped below acceptable standards on last two shipments.
III. OK’d supplier does not have the capacity to fulfill the customer ’s demands for the item needed.
IV. One or more factors from the selection criteria will not now be met by the supplier.
Of the following core values and concepts, which would be the most critical to apply to a newly mandated state emergency management agency?
I. Visionary leadership
II. Customer-driven excellence
III. Agility
IV. Focus on the future
V. Focus on results and creating value
VI. Management by fact
VII. Managing for innovation
All but one of the following is a job aid type instructional tool. Which one is not?
Which of the following process improvement teams’ projects is likely to be regarded as most successful where on-time deliverables are critical.
Managing change is particularly complex due to the fact that much of what must be changed often consists of intangibles such as beliefs, behavior s and policies. These types of constraints are more difficult to identify. We can get help from:
A more accurate accounting of the costs to produce a product can be achieved with:
All organizations have limited resources and opportunities, and must allocate them so as to best accomplish the mission with high efficiency. A possible solution is:
Uses of a matrix-type chart include:
I. Deploying the voice of the customer throughout the organization.
II. As a spreadsheet to allocate resources by type over time.
III. Analyzing a portfolio of projects against a set of criteria to determine relative priority of each project for implementation.
IV. Displaying the estimated time span of tasks within a project over the duration of the project.
To establish the direction an organization’s first strategic planning initiative should take, the organization should first create:
Organizational components that not only support other internal functions but also support external stakeholders are:
The preferred technique/tool used to determine the strategies of organizations serving the same market as your own organization is:
A tool used to assess the readiness of the organization to embrace and institutionalize change is:
Which of these circumstances might reasonably prompt a reevaluation of an organization’s policies and strategic objectives?
I. The retirement of the CEO
II. A merger with another company
III. Divestiture of a major division
IV. Obsolescence of a major technology
TESTED 18 May 2024
