Certified Implementation Specialist - Hardware Asset Management
Last Update Apr 28, 2024
Total Questions : 184
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An event runs each night to send reminders to contract administrators about contract expiration dates (e.g., so they can renew or renegotiate the contract). By default, when does the contract administrator receive these notifications? (Choose four.)
What core sets of data are required for effective IT asset management?
Choose 4 answers
Which of the following are components of the asset request structure? (Choose three.)
Stock rules have automatic restocking actions that occur through a daily scheduled job. What plugin must be activated in order to configure and use the scheduled job?
What are the baseline asset lifecycle automation flows provided by the Hardware Asset Management (HAM) plugin? (Choose three.)
When selected on the model category form, what feature prevents the automatic creation of an asset?
Which of the following are valid substates of the Retired state? (Choose four.)
What information would you find on the Inventory tab of the Hardware Asset dashboard? (Choose three.)
Select the three main components of the data certification process. (Choose three.)
Within the asset audit form, where would you find the list of all assets that were found at the stockroom or warehouse that is being audited?
How do you prevent normalization information fora specific hardware model from being sent to the ServiceNow Content Service?
Under which condition does the Now Platform NOT create an asset automatically?
Why may users request loaner assets even when the requested asset is not available in the local stockroom?
Which elements are provided by the hardware asset management content service? (Choose three.)
What feature does the Hardware Asset Management (HAM) application use to fully normalize hardware models?
Publishing an item to the Service Catalog can be done by using the “Publish to Hardware Catalog” related link in:
For advanced risk assessment, risk response can be handled in the following ways:
(Choose two.)
What is the primary goal of the Inventory tab of the Hardware Asset Management dashboard?
What is the global standard for product recognition used during hardware model normalization?
Assets can be scanned and created in ServiceNow via the Agent mobile application in which scenarios? (Choose two.)
Which mobile app can users leverage to view the assets assigned to them and create incidents to report issues with their devices?
When creating a list report that groups all assets by product model, which table is used?
You may adjust a contract when it is in which of the following states? (Choose two.)
Inventory audit results provide easy visibility into the reconciliation of scanned assets to the existing inventory. What audit statuses are displayed as part of the results? (Choose four.)
When creating a stock rule that replenishes from a vender, what is primary requirement for the warehouse stockroom? (Choose two.)
What happens to the associated assets when you cancel a transfer order line on a transfer order?
When disposing of an IT asset through a vendor, what documentation should be attached to the retired asset's record as proof of adherence to environmental, regulatory, and legal requirements?
Once the content update adds hardware lifecycle data to your instance, can it be deleted?
Expected outcomes of IT asset management (ITAM) include which of the following? (Choose three.)
What field must an agent complete when resolving an incident in order for the HAM asset tasks to automatically update all configuration item (CI) and asset records associated to the Incident?
What requirements must be met in order for a consumable asset to be consumed? (Choose three.)
Which three attributes from a hardware model record are used for setting the normalized display name during hardware model normalization?
The Stock Rule Runner scheduled job replenishes stock in a stockroom__________.
When a hardware asset is retired, what happens to any existing software allocations on that asset?
What hardware asset attribute should you track that is NOT part of a configuration item (CI)?
The Hardware Asset Management (HAM) application expands baseline ITSM Asset Management with which features? (Choose three.)
What functionality enables you to automatically create asset records from information provided by your vendor while your assets are still in transit?
When opted-in to the Hardware Asset Management Content Service, how often is updated content downloaded to the customer instance from ServiceNow?
To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?
What are the two primary benefits of deploying asset tasks during the retirement of an asset? (Choose two.)
When creating a stock rule that replenishes from a vendor, what is a primary requirement for the warehouse stockroom? Choose 2 answers
What types of inventory audits are supported with the Hardware Asset Management (HAM) application? (Choose two.)