Certified in the Governance of Enterprise IT Exam
Last Update Nov 4, 2024
Total Questions : 573
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Which of the following is MOST important to include in IT governance reporting to the board of directors?
An IT department outsourced application support and negotiated service level agreements (SLAs) directly with the vendor Although the vendor met the SLAs business owner expectations are not met and senior management cancels the contract This situation can be avoided in the future by:
An IT manager is trying to determine optimal IT service levels. Which of the following should be the PRIMARY consideration?
The CIO of a global technology company is considering introducing a bring your own device (BYOD) program. What should the CIO do FIRST?
Which of the following is the PRIMARY consideration for an enterprise when deciding whether to adopt a qualitative risk assessment method?
Which of the following characteristics would BEST indicate that an IT process is a good candidate for outsourcing?
Despite an adequate training budget. IT staff are not keeping skills current with emerging technologies critical to the business. Which of the following is the BEST way for the enterprise to address this situation?
Which of the following would be MOST helpful to review when determining how to allocate IT resources during a resource shortage?
To measure the value of IT-enabled investments, an enterprise needs to identify its drivers as defined by its:
An enterprise's board of directors is developing a strategy change. Although the strategy is not finalized, the board recognizes the need for IT to be responsive. Which of the following is the FIRST step to prepare for this change?
When a shortfall of IT resources is identified, the FIRST course of action is to;
Which of the following is the GREATEST consideration when evaluating whether to comply with the new carbon footprint regulations impacted by blockchain technology?
Which of the following is the BEST approach to ensure global regulatory compliance when implementing a new business process?
Which of the following has the GREATEST impact on the design of an IT governance framework?
A regulatory audit of an IT department has identified discrepancies between processes described in the procedures and what is actually done by system administrators.
The discrepancies were caused by recent IT application changes. Which of the following would be the BEST way to prevent the recurrence of similar findings in the future?
An IT governance committee is reviewing its current risk management policy in light of increased usage of social media within an enterprise. The FIRST task for the governance committee is to:
An enterprise learns that some of its business divisions have been approaching technology vendors for cloud services, resulting in duplicate support contracts and underutilization of IT services. Which of the following should be done FIRST to address this issue?
Which of the following should be considered FIRST when assessing the implications of new external regulations on IT compliance?
Which of the following would be the BEST way for an enterprise to address new legal and regulatory requirements applicable to IT?
What should be the FIRST action of a new CIO when considering an IT governance framework for an enterprise?
Which of the following should a CIO review to obtain a holistic view of IT performance when identifying potential gaps in service delivery?
An internal auditor conducts an assessment of a two-year-old IT risk management program. Which of the following findings should be of MOST concern to the CIO?
An enterprise has made the strategic decision to begin a global expansion program which will require opening sales offices in countries across the world. Which of the following should be the FIRST consideration with regard to the IT service desk which will remain centralized?
Which of the following BEST supports an IT strategy committee’s objective to align employee competencies with planned initiatives?
Of the following, who is responsible for the achievement of IT strategic objectives?
A CIO has recently been made aware of a new regulatory requirement that may affect IT-enabled business activities. Which of the following should be the CIO s FIRST step in deciding the appropriate response to the new requirement?
A CIO is planning to implement an enterprise resource planning (ERP) system at the request of the business. Of the following, who is accountable for providing sponsorship for the IT-enabled change across the enterprise?
An internal audit of a large financial institution found that financial data is being managed in a way that will negatively impact the enterprise's ability to support regulatory reporting. Which of the following should be the FIRST strategic action in addressing this situation?
Which of the following is the GREATEST expected strategic organizational benefit from the standardization of technical platforms?
An IT team is having difficulty meeting new demands placed on the department as a result of a major and radical shift in enterprise business strategy. Which of the following is the ClO's BEST course of action to address this situation?
An enterprise recently implemented a significant change in its business strategy by moving to a technologically advanced product with considerable impact on the business. What should be the FINAL step in completing the changes to IT processes?
To help ensure the IT portfolio provides maximum value to an organization, IT projects are BEST prioritized based on:
Which of the following is the MOST important consideration when integrating a new vendor with an enterprise resource planning (ERP) system?
Which of the following BEST enables effective enterprise risk management (ERM)?
Within a governance structure for risk management, which of the following activities should be performed by the second line of defense?
Which of the following is the MOST important consideration regarding IT measures as part of an IT strategic plan?
Which of the following is the PRIMARY benefit to an enterprise when risk management is practiced effectively throughout the organization?
Which of the following is the BEST way for a CIO to ensure that IT-related training is taken seriously by the IT management team and direct employees?
Which of the following is the MOST efficient approach for using risk scenarios to evaluate a new business opportunity?
An enterprise has launched a critical new IT initiative that is expected to produce substantial value. Which of the following would BEST facilitate the reporting of benefits realized by the IT investment to the board?
A large enterprise is implementing an information security policy exception process. The BEST way to ensure that security risk is properly addressed is to:
The MOST appropriate method for evaluating the capability of IT governance is through the use of:
What is the PRIMARY benefit of aligning information architecture with enterprise architecture (EA)?
An organization requires updates to their IT infrastructure to meet business needs. Which of the following will provide the MOST useful information when planning for the necessary IT investments?
Which of the following would be MOST helpful to review when determining how to allocate IT resources during a resource shortage?
Which of the following is the MOST efficient way for an IT transformation project manager to communicate the project progress with stakeholders?
Which of the following will BEST enable an enterprise to convey IT governance direction and objectives?
An IT governance committee realizes there are antiquated technologies in use throughout the enterprise. Which of the following is the BEST group to evaluate the recommendations to address these shortcomings?
An IT steering committee wants to select a disaster recovery site based on available risk data Which of the following would BE ST enable the mapping of cost to risk?
An enterprise is concerned that ongoing maintenance costs are not being considered when prioritizing IT-enabled business investments. Which of the following should be the enterprise's FIRST course of action?
Which of the following would provide the MOST useful information to measure the alignment of IT with the enterprise?
When conducting a risk assessment in support of a new regulatory
requirement, the IT risk committee should FIRST consider the:
Which of the following is MOST important for a data steward to verify when a system's data is edited by an automated tool to fix an incident?
Which of the following is the PRIMARY responsibility of a data steward at an enterprise with mature data management programs?
A CEO realizes the need to implement IT governance to support the strategic alignment of business and IT goals. Which of the following would BEST enable this initiative?
An interna! health organization has been notified that a data breach has resulted in patient records being published online. Which of the
following is MOST important consideration when determining the process for meeting the organization's legal and regulatory obligations?
When establishing a methodology for business cases, it would be MOST beneficial for an enterprise to include procedures for:
An enterprise plans to migrate its applications and data to an external cloud environment. Which of the following should be the ClO's PRIMARY focus before the migration?
Which of the following is a CIO's BEST approach to ensure IT executes against an approved strategy?
Which of the following is the PRIMARY role of the governance function in enabling an enterprise to achieve its business objectives?
Which of the following is the BEST way to encourage employees to raise ethics concerns in full confidence?
In a large enterprise, which of the following is the BEST approach to enable effective communication to senior management regarding the project status for a strategic enterprise resource management system implementation?
Which of the following is the BEST way to ensure all enterprise employees understand the corporate code of business conduct?
An IT strategy committee has reviewed an audit report indicating sales employees are using personal smartphones to conduct corporate business. Although the committee appreciates the business benefits, it is also concerned with the security risk. To deliver the business benefit, what should be the committee's FIRST recommendation?
Following a re-prioritization of business objectives by management, which of the following should be performed FIRST to allocate resources to IT processes?
Which of the following is the BEST outcome measure to determine the effectiveness of IT nsk management processes?
An enterprise has made the strategic decision to reduce operating costs for the next year and is taking advantage of cost reductions offered by an external cloud service provider. Which of the following should be the IT steering committee's PRIMARY concern?
The MOST effective way to ensure that IT supports the agile needs of an enterprise is to:
Which of the following is the MOST important input for the development of a human resources strategy to address IT skill gaps?
An enterprise has decided to implement an enterprise resource planning (ERP) system to achieve operating and cost efficiencies through global IT standardization. The business units are resistant because they are used to operating autonomously. The CEO has instructed the CIO to move quickly with the implementation to force acceptance with business unit leaders. Which of the following should be the ClO's FIRST step?
An enterprise's executive team has recently released a new IT strategy and related objectives. Which of the following would be the MOST effective way for the CIO to ensure IT personnel are supporting the new strategy's objectives?
Which of the following should be the FIRST consideration for an enterprise faced with a pandemic situation resulting in a mandatory remote work environment?
Which of the following is MOST important to consider when planning to implement a cloud-based application for sharing documents with internal and external parties?
A large bank has completed several acquisitions in the last few years that have resulted in redundant IT applications. To align with the strategic initiative of providing integrated services to customers, the IT steering committee has decided to share data and integrate applications. Which of the following would be MOST important to review in this situation?
When preparing a new IT strategic plan for board approval, the MOST important consideration is to ensure the plan identifies:
An enterprise has committed to the implementation of a new IT governance model. The BEST way to begin this implementation is to:
When developing an IT training plan, which of the following is the BEST way to ensure that resource skills requirements are identified?
An enterprise has entered into a new market which brings additional regulatory compliance requirements. What should be done FIRST to address these requirements?
The IT department has determined that problems with a business report are due to quality issues within a set of data to whom should IT refer the matter for resolution?
To ensure that information can be traced to the originating event and accountable parties, an enterprise should FIRST:
A health tech enterprise wants to ensure that its in-house developed mobile app for users complies with data privacy regulations. Which of the following should be identified FIRST when creating an inventory of information systems and data related to the mobile app?
Which of the following provides the MOST comprehensive insight into the effectiveness of IT?
Which of the following is (he GREATEST benefit of using the life cycle approach to govern information assets?
Which of the following provides the BEST evidence of an IT risk-aware culture across an enterprise?
Facing financial struggles, a CEO mandated severe budget cuts. A decision was also made to immediately change the enterprise strategic focus to put more reliance on mobile, cloud, and wireless services in an effort to boost revenue. The IT steering committee has asked the CIO to suggest adjustments to the current IT project portfolio to allow support for the new direction despite fewer funds. What should the CIO advise the committee to do FIRST?
An organization is evaluating vendors to provide mobile device management (MDM) services. Which of the following is a KEY governance consideration for the IT steering committee?
The PRIMARY reason a CIO and IT senior management should stay aware of the business environment is to:
Which of the following provides the BEST evidence of effective IT governance?
When developing a framework to implement IT governance, which of the following BEST contributes to the successful implementation?
Enterprise leadership is concerned with the potential for discrimination against certain demographic groups resulting from the use of machine learning models What should be done FIRST to address this concern?
Which of the following should a new CIO do FIRST to ensure information assets are effectively governed?
A business is considering a policy to anonymize personal data in enterprise systems. Before making a decision, which of the following is MOST important for the IT steering committee to consider?
The use of an enterprise architecture (EA) framework BEST supports IT governance by providing:
Which of the following would BEST support an enterprise's initiative to incorporate desired organizational behaviors into the IT governance framework?
A newly hired IT director of a large international enterprise has been asked to provide periodic updates regarding IT risk to the board. Which of the following is the MOST effective way to initially address this request?
Which of the following is the BEST way to implement effective IT risk management?
Individual business units within an enterprise have been designing their own IT solutions without consulting the IT department. From a governance perspective, what is the GREATEST issue associated with this situation?
When evaluating the process for acquiring third-party IT resources, management identified several suppliers with repeated downtime issues impacting the enterprise. Which of the following is the BEST approach to help ensure future service delivery in accordance with business objectives?
An enterprise has learned of a new regulation that may impact delivery of one of its core technology services Which of the following should the done FIRST?
Which of the following BEST facilitates the standardization of IT vendor selection?
An enterprise will be adopting wearable technology to improve business performance Whtch of the following would be the BEST way for the CIO to validate IPs preparedness for this initiative?
When conducting a risk assessment in support of a new regulatory requirement, the IT risk committee should FIRST consider the:
Which of the following is the MOST important input for designing a development program to help IT employees improve their ability to respond to business needs?
Following a strategic planning session, new IT objectives were announced. Which of the following is the MOST effective way for the CIO to ensure these objectives are cascaded to IT personnel?
Which of the following has the GREATEST influence on data quality assurance?
Establishing a uniform definition for likelihood and impact BEST enables an enterprise to:
An enterprise is about to complete a major acquisition, and a decision has been made that both companies will be using the parent company's IT infrastructure. Which of the following should be done NEXT?
Which of the following should be the FIRST step in updating an IT strategic plan?
When developing an IT governance framework, it is MOST important for an enterprise to consider:
When deciding to develop a system with sensitive data, which of the following is MOST important to include in a business case?
IT senior management has just received a survey report indicating that more than one third of the organization's key IT staff plan to retire within the next 12 months. Which of the following is the MOST important governance action to prepare for this possibility?
An enterprise is adopting a new governance framework. Of the following, the MOST effective method to help ensure that key activities are performed by appropriate resources is through the use of:
The use of new technology in an enterprise will require specific expertise and updated system development processes. There is concern that IT is not properly sourced. Which of the following should be the FIRST course of action?
An enterprise has decided to utilize a cloud vendor for the first time to provide email as a service, eliminating in-house email capabilities. Which of the following IT strategic actions should be triggered by this decision?
A retail enterprise has cost reduction as its top priority. From a governance perspective, which of the following should be the MOST important consideration when evaluating different IT investment options?
Which of the following would provide the BEST input for prioritizing strategic IT improvement initiatives?
What is the PRIMARY objective for performing an IT due diligence review prior to the acquisition of a competitor?
Results of an enterprise's customer survey indicate customers prefer using mobile applications. However, this same survey shows the enterprise's mobile applications are considered inferior compared to legacy browser-based applications. Which of the following should be the FIRST step in creating an effective long-term mobile application strategy?
Which of the following is the MOST important attribute of an information steward?
Which of the following is MOST important to effectively initiate IT-enabled change?
Of the following, who should approve the criteria for information quality within an enterprise?
An enterprise is developing several consumer-based services using emerging technologies involving sensitive personal data. The CIO is under pressure to ensure the enterprise is first to market, but security scan results have not been adequately addressed. Reviewing which of the following will enable the CIO to make the BEST decision for the customers?
An IT governance committee wants to ensure there is a clear description of the "data owner" in the enterprise data policy. Which of the following would BEST define the owner of data stored in an external cloud?
A regulatory audit assessed an enterprise's main transactional application as noncompliant. In addition to fines and required corrections, an agreement was reached to implement a set of governance controls over IT. Accountability for these controls is BEST assigned to which of the following?
Which of the following is MOST important when an IT-enabled business initiative involves multiple business functions?
From a governance perspective, which of the following roles is MOST important for an enterprise to keep in-house?
Which of the following is the BEST way to demonstrate that IT strategy supports a new enterprise strategy?
Which of the following is the PRIMARY element in sustaining an effective governance framework?
Which of the following is the BEST IT architecture concept to ensure consistency, interoperability, and agility for infrastructure capabilities?
When determining the optimal IT service levels to support business, which of the following is MOST important?
A newly established IT steering committee is concerned about whether a system is meeting availability objectives. Which of the following will provide the BEST information to make an assessment?
An enterprise has made the strategic decision to reduce operating costs for the next year and is taking advantage of cost reductions offered by an external cloud service provider. Which of the following should be the IT steering committee's PRIMARY concern?
A rail transport company has the worst on-time arrival record in the industry due to an antiquated IT system that controls scheduling. Despite employee resistance, an initiative lo upgrade the technology and related processes has been approved. To maximize employee engagement throughout the project, which of the following should be in place prior to the start of the initiative?
An IT risk assessment for a large healthcare group revealed an increased risk of unauthorized disclosure of information. Which of the following should be established FIRST to address the risk?
Which of the following should be the MOST important consideration when defining an information architecture?
An audit report has revealed that data scientists are analyzing sensitive "big data" files using an offsite cloud because corporate servers do not have the necessary processing capabilities. A review of policies indicates this practice is not prohibited. Which of the following should be the FIRST strategic action to address the report?
Before an IT strategy committee can approve an IT risk assessment framework, which of the following is MOST important to have established?
Which of the following is the MOST effective way for a CIO to govern business unit deployment of shadow IT applications in a cloud environment?
The CEO of a large enterprise has announced me commencement of a major business expansion that will double the size of the organization. IT will need to support the expected demand expansion. What should the CIO do FIRST?
An IT strategy committee wants to ensure that a risk program is successfully implemented throughout the enterprise. Which of the following would BEST support this goal?
An enterprise experiencing issues with data protection and least privilege is implementing enterprise-wide data encryption in response. Which of the following is the BEST approach to ensure all business units work toward remediating these issues?
A strategic systems project was implemented several months ago. Which of the following is the BEST reference for the IT steering committee as they evaluate its level of success?
Which of the following MOST effectively demonstrates operational readiness to address information security risk issues?
While monitoring an enterprise's IT projects portfolio, it is discovered that a project is 75% complete, but all budgeted resources have been expended. Which of the following is the MOST important task to perform?
A large enterprise that is diversifying its business will be transitioning to a new software platform, which is expected to cause data changes. Which of the following should be done FIRST when developing the related metadata management process?
Who is PRIMARILY accountable for delivering the benefits of an IT-enabled investment program to the enterprise?
A newly established IT steering committee is concerned about whether a system is meeting availability objectives. Which of the following will provide the BEST information to make an assessment?
An enterprise incurred penalties for noncompliance with privacy regulations. Which of the following is MOST important to ensure appropriate ownership of access controls to address this deficiency?
An enterprise plans to expand into new markets in countries lacking data privacy regulations, increasing risk exposure. Which of the following is the BEST course of action for the CIO?
Which of the following should be the MAIN governance focus when implementing a newly approved bring your own device (BYOD) policy?
Which of the following is the PRIMARY benefit of communicating the IT strategy across the enterprise?
Which of the following is the BEST course of action to enable effective resource management?
It has been discovered that multiple business units across an enterprise are using duplicate IT applications and services to fulfill their individual needs. Which of the following would be MOST helpful to address this concern?
A CEO determines the enterprise is lagging behind its competitors in consumer mobile offerings, and mandates an aggressive rollout of several new mobile services within the next 12 months. To ensure the IT organization is capable of supporting this business objective, what should the CIO do FIRST?
Which of the following BEST lowers costs and improves scalability from an IT enterprise architecture (EA) perspective?
Which of the following is the MOST effective approach to ensure senior management sponsorship of IT risk management?
An enterprise's information security function is making changes to its data retention and backup policies. Which of the following presents the GREATEST risk?
An enterprise is implementing a new IT governance program. Which of the following is the BEST way to increase the likelihood of its success?
Which of the following is the MOST effective way to manage risks within the enterprise?
The PRIMARY reason for an enterprise to adopt an IT governance framework is to:
A large financial institution is considering outsourcing customer call center operations which will allow the chosen vendor to access systems from offshore locations. Which of the following represents the GREATEST risk?
An enterprise is initiating efforts to improve system availability to mitigate IT risk to the business. Which of the following results would be MOST important to report to the CIO to measure progress?
The CIO of a financial services company is tasked with ensuring IT processes are in compliance with recently instituted regulatory changes. The FIRST course of action should be to:
Senior management wants to expand offshoring to include IT services as other types of business offshoring have already resulted in significant financial benefits for the enterprise. The CIO is currently midway through a successful five-year strategy that relies heavily on internal IT resources. What should the CIO do NEXT?
Which of the following has the GREATEST influence on data quality assurance?
While assessing the feasibility of introducing new IT practices and standards into the IT governance framework, it is CRITICAL to understand an organization's:
In a large enterprise, which of the following is the MOST effective way to understand the business activities associated with the enterprise's information architecture?