Certified in the Governance of Enterprise IT Exam
Last Update Jul 17, 2025
Total Questions : 682
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Which of the following has PRIMARY responsibility to define the requirements for IT service levels for the enterprise?
Which of the following is the BEST indication that information security requirements are taken into consideration when developing IT processes?
Which of the following provides the BEST information to assess the effective alignment of IT investments?
The PRIMARY benefit of using an IT service catalog as part of the IT governance program is that it.
Which of the following BEST enables an enterprise to determine an appropriate retention policy for its information assets?
A large enterprise has been experiencing high turnover of skilled IT personnel, resulting in a significant loss of knowledge within the IT department. Which of the following is the BEST governance action to address this concern?
Which of the following BEST supports enterprise decision making for IT resource allocation?
Which of the following should be done FIRST when defining responsibilities for ownership of information and systems?
A large bank has completed several acquisitions in the last few years that have resulted in redundant IT applications. To align with the strategic initiative of providing integrated services to customers, the IT steering committee has decided to share data and integrate applications. Which of the following would be MOST important to review in this situation?
The use of an enterprise architecture (EA) framework BEST supports IT governance by providing:
An enterprise is approaching the escalation date of a major IT risk. The IT steering committee wants to ascertain who is responsible for the risk response. Where should the committee find this information?
The FIRST step in aligning resource management to the enterprise's IT strategic plan would be to
Which of the following would be the BEST way to facilitate the successful adoption of a new technology across the enterprise?
The CEO of an organization is concerned that there are inconsistencies in the way information assets are classified across the enterprise. Which of the following is be the BEST way for the CIO to address these concerns?
Which of the following would be the BEST way for an IT steering committee to monitor the adoption of a new enterprise IT strategy?
An enterprise is adopting a new governance framework. Of the following, the MOST effective method to help ensure that key activities are performed by appropriate resources is through the use of:
An IT steering committee wants to select a disaster recovery site based on available risk data Which of the following would BE ST enable the mapping of cost to risk?
Which of the following BEST facilitates the standardization of IT vendor selection?
An enterprise has learned of a new regulation that may impact delivery of one of its core technology services. Which of the following should be done FIRST?
Which of the following is the BEST approach to ensure global regulatory compliance when implementing a new business process?
Which of the following is the MOST important characteristic of a well-defined information architecture?
Following a recent change to enterprise strategy, which of the following would be MOST important for the CIO to review?
The MOST effective way to ensure that IT supports the agile needs of an enterprise is to:
Which of the following provides the STRONGEST indication that IT governance is well established within an organizational culture?
Which of the following is MOST helpful in determining whether an enterprise’s quality assurance (QA) program is meeting business requirements?
An enterprise has learned of a new regulation that may impact delivery of one of its core technology services Which of the following should the done FIRST?
Which of the following should be the PRIMARY governance objective for selecting key risk indicators (KRIs) related to legal and regulatory compliance?
Which of the following should be done FIRST when designing an IT balanced scorecard?
Which of the following should be the ClO's GREATEST consideration when making changes to the IT strategy'?
A CIO just received a final audit report that indicates there is inconsistent enforcement of the enterprise's mobile device acceptable use policy throughout all business units. Which of the following should be the FIRST step to address this issue?
To meet the growing demands of a newly established business unit, IT senior management has been tasked with changing the current IT organization model to
service-oriented. With significant growth expected of the IT organization, which of the following is the MOST important consideration when planning for long-term IT
service delivery?
The MAIN responsibility of the board of directors regarding the management of enterprise risk is to:
An organization requires updates to their IT infrastructure to meet business needs. Which of the following will provide the MOST useful information when planning for the necessary IT investments?
An audit department recently uncovered a series of security breaches. It was determined that network intrusion detection logs were recording the suspicious activity, but IT staff were not reviewing logs due to competing business demands. To address this situation, the IT steering committee’s FIRST priority should be:
A regulator has expressed concerns about the timeliness of information reported from an enterprise. Which of the following should be done FIRST to address this issue?
An enterprise is concerned that ongoing maintenance costs are not being considered when prioritizing IT-enabled business investments. Which of the following should be the enterprise's FIRST course of action?
Which of the following is the BEST indicator of the effectiveness of IT governance in an enterprise?
Which of the following BEST supports an IT staff restructure as part of an annual IT strategy review with senior management?
New legislation requires an enterprise to report cybersecurity incidents to a government agency within a defined timeline. Which of the following should be the FIRST course of action?
An enterprise has launched a critical new IT initiative that is expected to produce substantial value. Which of the following would BEST facilitate the reporting of benefits realized by the IT investment to the board?
Which of the following is the GREATEST benefit of using the life cycle approach to govern information assets?
What is the PRIMARY benefit of aligning information architecture with enterprise architecture (EA)?
Which of the following would be the GREATEST obstacle for effective implementation of an enterprise's information security policy?
Which of the following is MOST relevant to report to the board of directors regarding the execution of IT strategy?
Which of the following is the PRIMARY role of the governance function in enabling an enterprise to achieve its business objectives?
A CIO was notified that a new employee was observed wearing a headset with an optical lens at the organization's data center. The individual was entering voice commands into the device. When approached, the employee explained the device is a new personal technology serving as a hands-free version of a smart phone. The CIO is concerned with potential security vulnerabilities of allowing such devices, and whether they should be banned from the facility. What should be the NEXT course of action in response to the ClO's concern?
An IT governance committee is defining a risk management policy for a portfolio of IT-enabled investments. Which of the following should be the PRIMARY consideration when developing the policy?
An ongoing project is on track according to project plan. However, a recent regulation change will have a major impact to the project. The project sponsor's NEXT step should be to:
An enterprise wants to reduce the complexity of its data assets while ensuring impact to the business is minimized during the transition.
Which of the following should be done FIRST?
Which of the following will BEST help to ensure enterprise IT risk is effectively managed?
Which of the following BEST enables an enterprise to minimize the risks of intellectual property theft and loss of sensitive information when acquiring Internet of Things (IoT) hardware and software components?
Which of the following will BEST enable an enterprise to convey IT governance direction and objectives?
Which of the following roles is directly responsible for information quality?
A CIO is planning to interview enterprise stakeholders to assess whether the IT strategic plan is continuing to support enterprise business objectives. The CIO would be MOST effective by starting the interview process with:
A healthcare enterprise is procuring Internet of Things (IoT) devices to be used across its facilities. Which of the following is MOST important to establish before vendors are engaged to provide the devices?
Which of the following is the MOST important reason that IT strategic planning processes need to be adequately documented and communicated?
A small enterprise has just hired its first CIO, who has been tasked with making the IT department more efficient. What should be the CIO's NEXT step after identifying several new improvement initiatives?
Which of the following BEST facilitates the adoption of an IT governance program in an enterprise?
To help ensure the IT portfolio provides maximum value to an organization, IT projects are BEST prioritized based on:
cost-benefit analysis results.
alignment with business strategy.
When identifying improvements focused on the information asset life cycle, which of the following is CRITICAL for enabling data interoperability?
A high-tech enterprise is concerned that leading competitors have been successfully recruiting top talent from the enterprise's research and development business unit.
What should the leadership team mandate FIRST?
An enterprise has an ongoing issue of corporate applications not delivering the expected benefits due to missing key functionality. As a result, many groups are using spreadsheets and databases instead of approved enterprise applications to store and manipulate information. Which of the following will BEST improve the success rate of future IT initiatives?
An enterprise has decided to invest in Internet of Things (IoT) technology as part of its strategic plan. Which of the following presents the GREATEST risk to consider as part of the technical risk management process?
An enterprise’s IT director is concerned that the chair of the IT steering committee is stealing confidential company information. Which of the following is the IT director’s BEST course of action?
Business management is seeking assurance from the CIO that IT has a plan in place for early identification of potential issues that could impact the delivery of a new application. Which of the following is the BEST way to increase the chances of a successful delivery?
Which strategic planning approach would be MOST appropriate for a large enterprise to follow when revamping its IT services?
Which of the following is MOST important to include in the customer dimension of an IT balanced scorecard?
Which of the following is MOST important to consider when monitoring the performance of IT resources?
Which of the following would BEST help assess the effectiveness of a newly established IT governance framework?
An enterprise is considering outsourcing non-core IT processes. Which of the following should be the FIRST step?
Which of the following is the BEST way for a CIO to ensure that the work of IT employees is aligned with approved IT directives?
An IT governance committee is reviewing its current risk management policy in light of increased usage of social media within an enterprise. The FIRST task for the governance committee is to:
Which of the following should be the PRIMARY consideration when implementing an emerging technology with unclear regulatory and compliance requirements?
From a governance perspective, which of the following functions MUST approve the agreed-upon criteria for a new technology-enabled service before submitting the final high-level design to project stakeholders?
An enterprise is concerned about the community impact of its data center noise levels. Which of the following is the enterprise’s BEST course of action?
A global organization has noticed a significant decrease in the return on IT investments in a particular region. To enhance project governance in this region, the CEO should FIRST
An enterprise wants to establish key risk indicators (KRIs) in an effort to better manage IT risk. Which of the following should be identified FIRST?
An enterprise plans to migrate its applications and data to an external cloud environment. Which of the following should be the ClO's PRIMARY focus before the migration?
Which of the following is the BEST way to express the value of financial investments in cybersecurity?
When an enterprise is evaluating potential IT service vendors, which of the following BEST enables a clear understanding of the vendor's capabilities that will be critical to the enterprise's strategy?
Due diligence process
What is the BEST way for a board of directors to improve its ability to identify material changes to the enterprise IT risk profile?
Which of the following is the GREATEST advantage of earned value management when used for evaluating benefits from the implementation of blockchain projects for IT contracts management?
An executive management team has determined the need to implement an IT governance framework, beginning with the maturity assessment process. The PRIMARY purpose for maturity assessment is to:
Which of the following would provide the MOST useful information to measure the alignment of IT with the enterprise?
Which of the following would BEST help to ensure the appropriate allocation of IT resources to support an enterprise's mission?
Which of the following is the BEST way for an IT steering committee to monitor the adoption of a new enterprise IT strategy?
In which of the following situations is it acceptable to retain data beyond the stated policy?
An enterprise has well-designed procurement and vendor risk management policies that are intended to prevent biased decision-making. However, a pattern of ethical violations indicates that vendor selection may have been inappropriately influenced by non-work-related incentives provided to decision makers. Which of the following should be done FIRST in response to this issue?
Which of the following presents the GREATEST challenge for a large-scale enterprise when procuring Infrastructure as a Service (IaaS)?
An enterprise has an overarching enterprise architecture (EA) document. The CIO is concerned that EA is not leveraged in recent IT-enabled investments. Which of the following would BEST help to address these concerns and enforce the leveraging of EA?
Which of the following is MOST important to the successful implementation of enterprise architecture (EA)?
Which of the following is the BEST method for making a strategic decision to invest in cloud services?
Which of the following is the MOST important course of action when initiating a procurement process for a Zero Trust solution?
The board of directors has mandated the use of geolocation software to track mobile assets assigned to employees who travel outside of their home country. To comply with this mandate, the IT steering committee should FIRST request
Which of the following provides the BEST assurance on the effectiveness of IT service management processes?
A regulatory audit assessed an enterprise's main transactional application as noncompliant. In addition to fines and required corrections, an agreement was reached to implement a set of governance controls over IT. Accountability for these controls is BEST assigned to which of the following?
A board of directors is concerned that a major IT implementation has the potential to significantly disrupt enterprise operations. Which of the following would be MOST helpful in identifying the extent of the potential impact of the disruption?
An enterprise made a significant change to its business operating model that resulted in a new strategic direction. Which of the following should be reviewed FIRST to ensure IT congruence with the new business strategy?
Results of an enterprise's customer survey indicate customers prefer using mobile applications. However, this same survey shows the enterprise's mobile applications are considered inferior compared to legacy browser-based applications. Which of the following should be the FIRST step in creating an effective long-term mobile application strategy?
Which of the following is MOST important to effectively initiate IT-enabled change?
Which of the following BEST lowers costs and improves scalability from an IT enterprise architecture (EA) perspective?
A large organization with branches across many countries is in the midst of an enterprise resource planning (ERP) transformation. The IT organization receives news that the branches in a country where the impact to the enterprise is to be greatest are being sold. What should be the NEXT step?
Which of the following is the BEST way to ensure new systems can be adequately supported once in production?
Which of the following is the MOST important reason for selecting IT key risk indicators (KRIs)?
An executive sponsor of a partially completed IT project has learned that the financial assumptions supporting the project have changed. Which of the following governance actions should be taken FIRST?
Which of the following is MOST critical for the successful implementation of an IT process?
An IT governance committee wants to ensure there is a clear description of the "data owner" in the enterprise data policy. Which of the following would BEST define the owner of data stored in an external cloud?
Which of the following is the MOST valuable input when quantifying the loss associated with a major risk event?
A large retail chain realizes that while there has not been any loss of data, IT security has not been a priority and should become a key goal for the enterprise. What should be the FIRST high-level initiative for a newly created IT strategy committee in order to support this business goal?
An IT steering committee is presented with an audit finding that new software applications are delivered on time but consistently have unacceptable levels of defects. Which of the following would be the BEST direction from the committee?
When implementing an IT governance framework, which of the following would BEST ensure acceptance of the framework?
An enterprise decides to accept the IT risk of a subsidiary located in another country even though it exceeds the enterprise's risk appetite. Which of the following would be the BEST justification for this decision?
An enterprise plans to implement a business intelligence (Bl) tool with data sources from various enterprise applications. Which of the following is the GREATEST challenge to implementation?
The use of new technology in an enterprise will require specific expertise and updated system development processes. There is concern that IT is not properly sourced. Which of the following should be the FIRST course of action?
Which of the following BEST reflects the ethical values adopted by an IT organization?
A global enterprise is experiencing an economic downturn and is rapidly losing market share. IT senior management is reassessing the core activities of the business, including IT, and the associated resource implications. Management has decided to focus on its local market and to close international operations. A critical issue from a resource management perspective is to retain the most capable staff. This is BEST achieved by:
Which of the following is the BEST method for determining an enterprise's current appetite for risk?
A new and expanding enterprise has recently received a report indicating 90% of its data has been collected in just the last six months, triggering data breach and privacy concerns. What should be the IT steering committee's FIRST course of action to ensure new data is managed effectively?
In a large enterprise, which of the following is the MOST effective way to understand the business activities associated with the enterprise's information architecture?
Which of the following would be MOST important to update if a decision is made to ban end user-owned devices in the workplace?
A manufacturing company has recently decided to outsource portions of its IT operations. Which of the following would BEST justify this decision?
An enterprise has made the strategic decision to reduce operating costs for the next year and is taking advantage of cost reductions offered by an external cloud service provider. Which of the following should be the IT steering committee's PRIMARY concern?
Enterprise IT has overseen the implementation of an array of data services with overlapping functionality leading to business inefficiencies. Which of the following is the MOST likely cause of this situation?
As the required core competencies of the IT workforce are anticipated and identified, what is the NEXT step in strengthening the department's human resource assets?
Which of the following BEST indicates the success of an enterprise's IT governance framework after implementation?
An organization is evaluating vendors to provide mobile device management (MDM) services. Which of the following is a KEY governance consideration for the IT steering committee?
When developing an IT strategic plan that supports an enterprise's business goals which of the following should be done FIRST?
Which of the following provides the BEST evidence of effective IT governance?
A review of the effectiveness of IT governance within an enterprise has revealed that several innovation improvement initiatives are failing. An analysis shows a lack of stakeholder buy-in to the improvements. Implementing which of the following would have prevented this problem?
Who is PRIMARILY accountable for delivering the benefits of an IT-enabled investment program to the enterprise?
An enterprise learns that a new privacy regulation was recently published to protect customers in the event of a breach involving personally identifiable information (Pll). The IT risk management team's FIRST course of action should be to:
Which of the following is the BEST method to monitor IT governance effectiveness?
An enterprise's CIO requires all IT processes within the enterprise to be clearly defined. Which of the following would be the MOST immediate outcome?
A CIO believes that a recent mission-critical IT decision by the board of directors is not in the best financial interest of all stakeholders. Which of the following is the MOST ethical course of action?
Which of the following are PRIMARY factors in ensuring the success of an enterprise quality assurance program?
When developing effective metrics for the measurement of solution delivery, it is MOST important to:
What is the PRIMARY objective for performing an IT due diligence review prior to the acquisition of a competitor?
Due to continually missed service level agreements (SLAs), an enterprise plans to terminate its contract with a vendor providing IT help desk services. The enterprise s IT department willassume the help desk-related responsibilities. Which of the following would BEST facilitate this transition?
It has been discovered that multiple business units across an enterprise are using duplicate IT applications and services to fulfill their individual needs. Which of the following would be MOST helpful to address this concern?
Which of the following is the MOST effective way for a CIO to govern business unit deployment of shadow IT applications in a cloud environment?
IT has launched new portfolio management policies and processes to improve the alignment of IT projects with enterprise goals. The latest audit report indicates that no improvement has been made due to confusion in the decision-making process. Which of the following is the BEST course of action for the CIO?
The MOST important aspect of an IT governance framework to ensure that IT supports repeatable business processes is:
Which of the following is the BEST way to ensure the continued usefulness of IT governance reports for stakeholders?
An enterprise embarked on an aggressive strategy requiring the implementation of several large IT projects impacting multiple business processes across all departments. Initially employees were supportive of the strategy, but there is growing fatigue and frustration with the ongoing newcapabilities which must be learned. Which of the following would be the BEST action performed by senior management?
An enterprise can BEST assess the benefits of a new IT project through its life cycle by:
An IT audit reveals inconsistent maintenance of data privacy in enterprise systems primarily due to a lack of data sensitivity categorizations. Once the categorizations are defined, what is the BEST long-term strategic response by IT governance to address this problem?
While monitoring an enterprise's IT projects portfolio, it is discovered that a project is 75% complete, but all budgeted resources have been expended. Which of the following is the MOST important task to perform?
Which of the following would provide the BEST input for prioritizing strategic IT improvement initiatives?
Which of the following is the BEST way to demonstrate that IT strategy supports a new enterprise strategy?
Which of the following is the MOST effective way to manage risks within the enterprise?
Which of the following MOST effectively prevents an IT system from becoming technologically obsolete before its planned return on investment (ROi)?
An enterprise considering implementing IT governance should FIRST develop the scope of the IT governance program and:
Which of the following is the BEST IT architecture concept to ensure consistency, interoperability, and agility for infrastructure capabilities?
An enterprise's information security function is making changes to its data retention and backup policies. Which of the following presents the GREATEST risk?
Establishing a uniform definition for likelihood and impact through risk management standards PRIMARILY addresses which of the following concerns?
When evaluating benefits realization of IT process performance, the analysis MUST be based on;
An IT risk assessment for a large healthcare group revealed an increased risk of unauthorized disclosure of information. Which of the following should be established FIRST to address the risk?
An enterprise is developing several consumer-based services using emerging technologies involving sensitive personal data. The CIO is under pressure to ensure the enterprise is first to market, but security scan results have not been adequately addressed. Reviewing which of the following will enable the CIO to make the BEST decision for the customers?
A newly established IT steering committee is concerned about whether a system is meeting availability objectives. Which of the following will provide the BEST information to make an assessment?
A financial institution with a highly regarded reputation for protecting customer interests has recently deployed a mobile payments program. Which of the following key risk indicators (KRIs) would be of MOST interest to the CIO?
Which of the following aspects of the transition from X-rays to digital images would be BEST addressed by implementing information security policy and procedures?
An enterprise's decision to move to a virtualized architecture will have the GREATEST impact on:
In an enterprise that has worldwide business units and a centralized financial control model, which of the following is a barrier to strategic alignment of business and IT?
Which of the following BEST enables an enterprise to determine how business expectations should be addressed in a governance program?
Which of the following should be the FIRST step for executive management to take in communicating what is considered acceptable use with regard to personally owned devices for company business?
An enterprise has committed to the implementation of a new IT governance model. The BEST way to begin this implementation is to:
The CIO of an international enterprise is considering the use of an offshore cloud service provider to store customer data. Which of the following should be the MOST important consideration when making this decision?
An assessment reveals that enterprise risk management (ERM) practices are being applied inconsistently by IT staff. Which of the following would be the MOST effective corrective action?
Due to the recent introduction of personal data protection regulations, an enterprise is required to maintain its employee data in production systems only for a limited time. Which of the following is MOST important to review?
The PRIMARY reason for periodically evaluating IT resource staffing requirements is to:
Which of the following should be established FIRST so that data owners can consistently assess the level of data protection needed across the enterprise?
A multinational enterprise is planning to migrate to cloud-based systems. Which of the following should be of MOST concern to the risk management committee?
Which of the following will BEST enable an IT steering committee to monitor the achievement of overall IT objectives on a continuous basis?
An enterprise is about to complete a major acquisition, and a decision has been made that both companies will be using the parent company's IT infrastructure. Which of the following should be done NEXT?
Which of the following is MOST important to consider when planning to implement a cloud-based application for sharing documents with internal and external parties?
Which of the following would provide the MOST useful information to understand the associated risks when implementing a new digital transformation strategy?
IT senior management has just received a survey report indicating that more than one third of the organization's key IT staff plan to retire within the next 12 months. Which of the following is the MOST important governance action to prepare for this possibility?
Which of the following is the GREATEST benefit of using a quantitative risk assessment method?
Before establishing IT key nsk indicators (KRls) which of the following should be defined FIRST?
A project sponsor has circumvented the request for proposal (RFP) selection process. Which of the following is the MOST likely reason for this control gap?
An enterprise is replacing its customer relationship management (CRM) system with a cloud-based system. Which of the following should be done FIRST when preparing for data migration"*
To enable the development of required IT skill sets for the enterprise, it is MOST important to define skill requirements based on:
When developing a framework to implement IT governance, which of the following BEST contributes to the successful implementation?
An airline wants to launch a new program involving the use of artificial intelligence (Al) and machine learning the mam objective of the program is to use customer behavior to determine new routes and markets Which of the following should be done NEXT?
Which of the following IT governance actions would be the BEST way to minimize the likelihood of IT failures jeopardizing the corporate value of an IT-dependent organization?
Which of the following is the MOST important consideration when developing a new IT service'?
An enterprise is planning to migrate its IT infrastructure to a cloud-based solution but does not have experience with this
technology Which of the following should be done FIRST to reduce the risk of IT service disruptions when using this new technology?
The BEST time to identity metrics to measure the performance of an IT-enabled investment is during:
Which of the following is the MOST important benefit of effective IT governance reporting?
Communicating which of the following to staff BEST demonstrates senior management's commitment to IT governance?
A newly hired IT director of a large international enterprise has been asked to provide periodic updates regarding IT risk to the board. Which of the following is the MOST effective way to initially address this request?
An enterprise has identified potential environmental disasters that could occur in the area where its data center is located. Which of the following should be done NEXT?
A business unit is planning to replace an existing IT legacy solution with a hosted Software as a Service (SaaS) solution. However, business management is concerned that stored data will be at risk. Which of the following is the MOST effective way to reduce the risk associated with the SaaS solution?
Which of the following aspects of IT governance BEST addresses the potential intellectual property implications of a cloud service provider having a database in another country?
When developing an IT governance framework, it is MOST important for an enterprise to consider: